delivery driver

warehouse specialist

truck driver

community outreach manager

cook

Second Harvest Food Bank

• Identify and solve technical problems on the user end and network level
• Install, inspect, test and repair personal computers and peripheral equipment
• Install, troubleshoot, and resolve problems with key operating systems and applications (e.g. Microsoft
    Office Suite, Microsoft Lync)
• Assist Feeding America and Archdiocese of New Orleans troubleshoot and configure switches, routers, ASA               
   and all other networking equipment. 
• Designer in Jet Reports
• Assist in the effort to address reporting needs through use of technology solutions
• Manage and account for all technology assets by performing routine equipment and software
    inventories, including tracking of warranty and software licensing to ensure compliance
• Maintain our Active Directory assuring all accounts are active and working properly
• Develop and execute I.T. replacement schedule for all equipment as needed
• Manage the Microsoft SCSM Service Manager Console
• Help manage all Cisco networking equipment and networking environments
• Oversee and support VoIP phone system
• Oversee and support mobile platforms: Windows, Android and I-Phone
• Oversee and support postage equipment
• Oversee and support Outlook functionality, connection to exchange, archiving, unique needs for users and
   mailbox size
• Manage network share drives, network printers, and remote desktop client

There are some consistences to your day but at the same time is enough variety to make it interesting so you don't get bored with the job. The people that work or volunteer here are amazing people with big hearts. I learned so much here and I will always be grateful for the opportunities that I had with this great organization. Management is great but they aren't always on the same page. One person will tell you one thing and another one something else. The people that you work with are just he best. They are all here because they want to make a difference. The hardest part of this job was having one employee constantly getting her way and that management did side with her 95% of time. It was her way or no way. The joy in this job is just the fact you knew you were helping others and that in your own small way you could help make a difference in some ones life.

Input data for evaluating food banks in Southwest Virginia. I had over 300 accounts of individuals who had food banks in their prospective counties. I had to go and evaluate every 6 months to see if food banks were up to code for USDA standards. I had to talk with the people who were in charge of storing foods and go over evaluation process given by the state of Virginia. My managers back at Second Harvest were awesome. A lady Becky was my supervisor. I learned so much from her and she didn't micro manage so made me want to work even harder. The most difficult part of the job was input data. I wasn't knowledgeable on how to do every aspect of the data input to the computer. It took some time to learn the system of collecting data from every food bank I evaluated. Took about a month to learn effectively. Again; the most enjoyable part of the job was meeting new people all over the southwestern part of Virginia. To understand the level of poverty even in a modern world. 

Depending on your skill level and knowledge of the inner workings of the food bank determines what you will face every day. You could start as a driver in the mornings then when done with your route you might end up in the warehouse doing inventory or moving collected food with forklifts. Because of my skill set and my reliability I never had a dull moment. I learned how to function in a massive and complicated dynamic group. The management is some of the best I have ever worked for. Second harvest strives to keep healthy food available for the 1 out of 10 people who can't afford to buy healthy food for their family's. With so many shifts and moving parts in the building, It made it hard to communicate which caused confusion. Sometimes a project that you had worked on all day would be undone at night. I have never felt that level of accomplishment.

This company is really good but it would be better if we had a better understanding a better relationship with employees and management ask employees how we feel on new changes also pick the right lead not just because they like this person make them believe we have a lead driver does not know how to fill out the driver daily log does managers say anything about that no do they even read what we comment no also I'll lead it's that person who takes the initiative of happy now making things easier for managers and employees Miley driver does not make none of that but that's what they want how do they expect me to be better when I got in trouble for helping Seniors and they try to say that I spoil the science because some employees don't want to help out to me that's just providing customer service.

Textbook lesson about how NOT to manage people.  Micro-managing taken to an artform.

Manager never understands nor EVER takes their employee's point of view.  ALWAYS takes the side of the customer.

When I first arrived, I did MUCH more than asked of me.  NO appreciation or even the smallest recognition.

Previous manager left me along and trusted me to do my work.  Things were fine.  That manager quit, probably due to his being micro-managed.  His manager then became my manager and that's the last straw for me.

If you hate to be micro-managed down the the most ridiculous, stupid detail, avoid Second Harvest Food Bank, San Jose, CA.  You've been warned.

Currently looking for another opportunity, where I will be allowed and trusted to make professional decisions.

What is the best part of working at the company?
The thought of my contribution might potentially benefit thousands in my community.

What is the most stressful part about working at the company?
Trying to always meet the quota with the assigned volunteers.  Different groups of volunteers yield different results.  

What is the work environment and culture like at the company?
It can be enlightening and fun as we knew at the end of the day, we were doing our community a huge service.    

What is a typical day like for you at the company?
As a team leader, I organized, prepared, and consulted with the managers on-site before the volunteers arrived.  As the volunteers trickled in, I led them to the appointed workstations and filled them in on the job details.  It's an intensive couple of hours but packed with fun and laughter as we work hard to complete our tasks.

What is the best part of working at the company?
Second Harvest is a rewarding, inclusive and meaningful place to work.  Everyone is friendly and supportive.

What is the most stressful part about working at the company?
Working a natural disaster and recovery is stressful but still rewarding.

What is the work environment and culture like at the company?
Fun and happy.  We are provided lunch as a team every Wednesday, we celebrate individual’s accomplishments, we have all staff parties often.  

What is a typical day like for you at the company?
I arrive at 7:30 am, I catch up on emails and assist my boss with setting his schedule for the day.  I take meeting notes and assign tasks as well as follow up on projects.  I help where needed including food distribution and other items.

What is the best part of working at the company?
Worked there 15 years management was awesome. Supervision was awesome. Everything about the company is great.. The c e o had a open door policy anytime.. They put the employees first.. I would have retired from there if I would not have moved back to michigan...


What is the most stressful part about working at the company?
Nothing. Because there was nothing to stress about.

What is the work environment and culture like at the company?
The environment was up beat.
Everybody seemed to get along.

What is a typical day like for you at the company?
Peaceful relaxing always wanted to be at work.. Everybody at second harvest food bank made you feel like family.. Both locations.. I worked at the lafayette location. But spent a lot of time at the new orleans location..

Departments do not work together. One department calls all the shots and the others have to comply and adapt to unreasonable expectations. Lack of understanding and communication between mid management and upper management in some departments. Upper management in these departments have been there to long and they do not accept new ideas. They but up walls to protect themselves and are quick to punish those that are not "yes men". In some cases those in upper management have no experience to manage those under them. They have never managed a large group prior and/or lacks department knowledge. For example, having an engineer run accounting.

Top Job Titles	Average Salary
Delivery driver 7 salaries reported	$15.93 per hour
Warehouse specialist 5 salaries reported	$16.00 per hour
Truck driver 2 salaries reported	$20.00 per hour
Community outreach manager 3 salaries reported	$47,167 per year
Cook 2 salaries reported	$17.50 per hour

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