security officer

patrol officer

field supervisor

security guard

security operations manager

Secureone-Security-Services

They are the worst security company I have ever worked for. The pay is horrible. The communication is even worse. Too much management. Too many degrees of separation between the employee and upper management. This is quite on purpose. If you want to speak to someone higher up they will never answer your phone calls. The manager for each particular district will do everything they can to insulate upper management from hearing any complaints, or issues lowly security guards working for the company might have. If by some miracle a supervisor picks up the phone they will not speak to you at that time. They will tell you they will call you back, but they never call you back. When you try to get back in touch with them you will only get an answering machine. If you continue trying to communicate with them they will become very hostile, that is if they actually pick up the phone again. 

The management is completely and totally inept ,and there's too much of it. They don't know what they are doing and they are constantly screwing up people's schedules. They are also extremely dishonest. They tell you that you will be working full-time, and then after working with them for a short period they will reduce your hours heavily. They do this because they want to hire as many people as possible, and then force them to quit so they can hire more people. This is because they have a racket going on where every new employee agrees to pay them $200 for a uniform that's may be worth $25, as it's used. They give you a jacket, hat, two pairs of pants, and 3 shirts. All made in China. It's a garbage uniform and you don't even buy it. The $200 they charge you is a temporary leasing fee. A fee that never ends. After you pay them their $200 they still charge you a dollar fifty a week for these clothes. The amusing part is that when you quit you'll have to return the uniform that you paid $200 for, and if you don't return it you will be charged with a crime, and the police will come to your house and arrest you. That's right. The uniform you paid for, that's maybe worth $25 , and was is not even yours even though you pay $200 for it and a dollar fifty each week isn't even yours. At the end of one year a dollar fifty times 52 is $79. All for a used uniform that they will simply take from you when you return it and sell it to someone else for another $200.

Basically they are scammers who hire as many people as possible, and employ almost none of them full-time just so they can extract that initial $200, and then they cut your hours so much that you must quit. They also force you to sign an agreement which stipulates that if you quit without 2 weeks notice you will be charged a penalty. In addition if you quit before working for them before 4 months has passed you must still pay the $200, and return the uniform. This incentivizes them to hire as many people as possible, and then force those people to quit, because if they fired them they would not be able to charge them an early quitting penalty. 

This company is run by scammers. If you work for them they will make your life miserable by the denying you raises, by denying you enough hours to live on, by denying you any kind of satisfaction in regards to any issues you might have. By the end of your tenure with this company you will feel like a small small person, which is how they treat you, and you will be a broken person as well. 

Take my advice, and do not work for this company. They only have a handful of full-time employees and the rest are people who are cycling through. The majority of people working for them are all short-timers in the company because that's how the management wants it. They make it impossible to stay with the company long term, and they want as many people to quit as possible, so they can hire new people and extract more uniform fees, and penalties for quitting. 

You will be treated like garbage, as they have no concern for your well-being. In fact it's in their best interest not to care about your well-being, because if they did then you might stay, and they don't want that. 

I have worked a lot of years and in all of my years I have never seen a company so lacking in integrity, honesty, and honor. 

Don't be fooled by their initial kindness. All good scammers will be nice at first to get you in the door, and get your commitment to whatever scam they are running, but it is all an act. 

Avoid secureone security company at all costs. It doesn't matter what state you are working in because it's a national company, so all of their offices are run the same way from the same headquarters. And don't even bother trying to get in touch with their head office. You'll run into the same roadblocks communication wise that you will with whatever local office hired you, if you were stupid enough to go to work for this company in the first place.

They don't care about you. You're just some sucker who they can exploit, tap for some extra cash from uniform fees and then tap you further for a quitting early penalty. A result I might add which is brought about by their own actions, and manipulations. 

I cannot warn you enough to stay away from this company. They can't even keep their word, and get you your check on time, and they won't give you promised raises, because again they want to incentivize you to quit, and they make it impossible for you to work for them long term, because no grown-up can survive working on the hours you will eventually end up working with them.

Steer clear. Trust me on this.. if you're foolish enough to ignore me, and work for them anyway then I pity you. you will find out the truth soon enough, and then God help you.

What is the best part of working at the company?
The best part of working at the company is the teamwork and the supportive colleagues. Despite some challenges, the environment helped me gain valuable experience and improve my skills.

What is the most stressful part about working at the company?
The most stressful part was handling a high workload and tight deadlines, especially during busy periods, which required strong time management and focus.

What is the work environment and culture like at the company?
The work environment is generally collaborative and team-oriented, with supportive colleagues. It can be fast-paced at times, but it provides a good opportunity to learn and develop professional skills.

What is a typical day like for you at the company?
A typical day involves handling daily tasks, coordinating with team members, and managing responsibilities to meet deadlines. The work often requires focus, organization, and communication to ensure everything runs smoothly.

I’ve been with SecureOne for 7 months, and while like any company, they have issues staffing certain sites, the work balance is solid. I’m always scheduled for 2 days off, but often get calls asking me if I can come in, which I say yes to as often as possible. I’ve been promoted and gotten raises, and they work with me when I have an issue with the schedule. They have treated me well the entire time I have worked here, and while I can occasionally be annoyed or testy, especially when relief doesn’t show up, they are always quick to rectify the issue. No company is ever going to be perfect, but if you put in the effort, and prove that you are worth their time and attention, they will work with you, both for personal concerns, and to ensure you can succeed in the company itself. 

What is the best part of working at the company?
Depending on your posted site, you govern yourself.

What is the most stressful part about working at the company?
The constant change in management, can make remember who is who a bit confusing when and if you need to call a supervisor. But communication in general wasn't the greatest.

What is the work environment and culture like at the company?
I worked a site completely alone from 7pm to 7am and absolutely loved the fact that there were no people around which made the work environment lonely but peaceful.

What is a typical day like for you at the company?
I worked grave shift at a very remote location, so pack my dinner, bring a phone charger, and have plenty of water. Hop in my work truck and patrol a property all night looking out for breaches in the security fence, any major water leaks, and wild life. Rejoice as the sun rises that it's almost time to go home and go to bed. 4nights a week were pretty much all the same. Who doesn't love a 3 day weekend

I began with this company with high hopes, I found them to be disorganized, not friendly or helpful. I was paid slightly less than offered, benefits were minimal. They overcharge for uniforms and fees continue, I was told at the very end of the process. You’re required to dry clean all uniforms at your expense, prior to returning them. I received a good 90 day review and promised a small raise, never received it. They’re a small company with a large turnover. As you can see, I experienced a pattern of unkempt promises and experienced issues with integrity. The home office is back East, the management is quite arrogant. The shame about this company is, they have the potential to be great, but they continue to bottom feed so to speak. I would take a hard pass on this employer, I regret ever entering into a fiduciary relationship with them. I would recommend you really shop around, the job market is hot right now.

I worked for this company for approx. 3-4 months. From my initial hire date, all the way up until I resigned, I had to deal with missing hours/pay from my paychecks multiple times (and this would require several days of attempting to contact management before they would even begin to resolve the issue); being removed from schedule or having another officer take my place without my notification; and to top it off, they changed my position from an SRO to a flex without my notification!!! It took several weeks of me missing my pay and struggling to get an answer from HR for them to finally say they decided to move me to lower paying position — all of this without my knowledge. 

This is a shady company. They don’t care enough about their employees  and don’t keep their word that they give in orientation…it may seem like a sweet offer, but look elsewhere. 

I left a security company that lacked communication, just to join secure one and find out they are incredibly worse. They are extremely and I mean EXTREMELY horrible in communicating with their employees. Especially in dire situations. I cannot tell you how many times I’ve tried to get ahold of someone in a situation where I heard absolutely nothing back. They care more about those in management then they do as the regular officers. I had hated working for this company and if you’re looking to find a career with them DONT. They’re more of a temporary job for a few good bucks if anything, then to categorize them as a career. You’ll end up feeling like you work for yourself then as a group. Pointless. 

What is the best part of working at the company?
The best part would be you could take a bit easy. Basically all you have to do is stay awake and your golden.

What is the most stressful part about working at the company?
I would say the most stressful part would be being called to work at multiple sights at once. I was ok staying at one sight but then I was sent multiple out of the blue. Then when I was asked to go to a far sight I tried to decline but was told it was already too late.

What is the work environment and culture like at the company?
I would say you basically patrol the perimeter of the sight.

What is a typical day like for you at the company?
A regular day for me was just patrolling, locking and unlocking rooms at a specific time.

What is the best part of working at the company?
They used to be a good company to work for til new managers took over you pay for uniforms you don’t get no money back plus you pay to dry clean or you get charged again you play hard to get your last check even when you have proof you had dry cleaned and returned to office 

What is the most stressful part about working at the company?
Managers and leads act like they no what they doing they play the role just to get a check

What is the work environment and culture like at the company?
Not good me and another person used our own car for patrols at city north they didn’t reimburse gas

What is a typical day like for you at the company?
Long hours no days off even if you are sick

I have worked for Secureone for over 3 years, I have never worked at company where you are supported in every aspect of your role and even your personal life. This company actually cares about their employees, and every employee receives a Christmas bonus.
Management will work with you on schedules where they can. Yes, you will get called to stay sometimes because of a call-off, or to come in earlier for a shift like any security company but, there is a great sense of appreciation for all you do. Just come to work and do your job and you will thrive here!

Top Job Titles	Average Salary
Security officer 1 salary reported	$20.79 per hour
Patrol officer 1 salary reported	$17.77 per hour
Field supervisor 1 salary reported	$21.54 per hour
Security guard 4 salaries reported	$17.85 per hour
Security operations manager 3 salaries reported	$46,333 per year

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