loan servicing specialist

Security National Bank

Security National is an okay company, but there is much to be improved upon. Higher levels of management have huge expectations for low level employees, but they themselves do not contribute to goals that are given. Being part-time, there should be a little more flexibility with your time, but management will fight you every step of the way when requesting time off. Lastly, the bank is full of old, angry, and bitter customers. The top expects you to bend over backwards for these customers, who in return feel they can talk to you any certain way, especially if you are a female.

You will learn alot working here. The bank definitely has opportunities to learn and grow if you want them. However,  the caviott is, the more you learn and do, the more work they give you without a dime more of compensation.  I would summarize, you can gain experience here in any area of banking you desire.  I would use it as a stepping stone because they definitely under pay. 

Great location and amazing staff. I opened the bank on saturdays all by myself making sure that the afternoon staff had every ready. opened vaults and also made sure that the machines were operational. Made sure our drive thru morning clients were taken care of. the management team were amazing at making sure we felt comfortable. Hardest part about my job was making sure I was doing everything correctly by myself. I enjoyed the clients and my co-workers.

I loved going to work everyday. The people who worked there were fun and outgoing. When you got to work you were greeted by your supervisor. Every morning you had a meeting to plan your day. They never let you go through a day without a break or lunch, and they always made sure you left on time. Vacation was a priority and personal days were encouraged. The hardest part of my day was leaving.

Many people with good intentions here, unfortunately some are very ineffective. There's not a lot of support or consistency in roles, expectations, and training. You will be told you're doing things wrong for doing them exactly the way you've been shown, and chided for not doing things a certain way when no one indicated how they should be done. It's frustrating. 

Great management when first hired, poor management when left
Completely changed items that made them a great company
Sales oriented (Quantity not quality)
Did not recognize/reward great employees very well
Typical banking hours and procedures
Great opportunity to meet wonderful new people
Limited room for growth and opportunity

Pros:
-Some co-workers are nice

Cons:
-Bad Management
-Only caters to "Top-tier" clients
-If a bad review is given, but you followed policy, you will be criticized
-Hard to Advance
-Need an "IN" at headquarters to move forward
-Pay is less than work expectations

If you are a part time person, you don’t get any benefits, like pto, sick days, or holiday pays. It seems only their full time employees matter. Management is not always the best and favoritisms is clearly along employees

Privately owned bank managed by the second generation of a great family!  Life / work balance is excellent.  All staff is treated equally. Quarterly events brings entire bank together to celebrate our success.

A good job for those working in the banking industry or for those who have been curious about diving into the sector. There are some nuances such as procedure but overall nothing too complicated. Stable environment, good support

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