senior maintenance person

leasing consultant

maintenance supervisor

assistant property manager

property manager

Security Properties Residential

Advice to Upper Management

(1) Keep a MUCH closer eye on your Property Managers. As salaried employees, it is extremely easy for PMs to shirk work and face no consequences. PMs also have the opportunity (and do) to make many promises and commitments to employees and residents, but have no accountability to ensure these promises are fulfilled. (2) Extend the employee rent discount to any employee; regardless of whether they work at the specific community where they live. (3) Pay a living wage!

PROS: If you are lucky, you will be one of the very few employees able to live on-site and receive a SMALL rent discount.

CONS: One of the lowest hourly pay rates in the industry. Broken commitments and promises to employees and residents (training, promotions, pay raises, bonuses, service requests, lease signing apartment upgrades, etc). Lies are constantly told about lower level employees to upper management. Superiors constantly in a game of blame-shifting and covering their own tracks. No real support to front-line employees with concerns or frustrations; just lip-service.

SPR is extremely disorganized and their harsh demands with a high lack of training will possibly make you second guess yourself as a person in general.  Intimidation management is their game.  Untrained District Manager is downright mean, knows it and loves it.  The employees who I might add are all adults with industry experience are treated like a school of bad children who need constant discipline but never know why because they aren't doing anything wrong, only what they are told to do which can be extremely misleading.  As a salary employee you will be required to work and work and work and work.  Work 10 hours at the property then go home and work until you fall asleep only to wake up and do it all over again.  If you're lucky you might get at least a half a day off a week.  Work life balance is no way part of SPR. If you're hourly you will get yelled at if you clock in for more than a few minutes overtime but the work needs to get done so many employees would clock out after 8 hours scared of getting yelled at for taking the time it actually takes to do the job of 2+ people yet continue to work for hours UNPAID. The hiring process is terrible and takes 1 to 2 months for a hiring decision to be made and their background check then takes just about as long as it possibly would to work for the CIA.  Save your time and sanity.

No training was provided for role.
Base pay plus commissions was okay, but for the amount of work the role took on from the managers, the base pay should be higher.
Corporate micro-manages the on-site team, changes their mind every two minutes and does not care about the current residents.
The renovations were managed very poorly making it very difficult to lease apartments. They raised rent prices for current residents by more than $100-$200/month and then the cheaply renovated apartments were raised about $200-$300 which made them nearly impossible to lease due to the conditions of the property declining and the competition in the area.
Managers get to hide in their offices and don’t like to help the leasing consultant with anything even if there was residents and prospects in the office needing help. If I was on the phone and the other line rang, the manager NEVER picked up the phone to help, ever.
My manager told me to lock the office when going on tours on many different occasions because she didn’t want to be bothered by anyone that came in.
We were all supposed to be an on-site “team” but this hardly ever felt like a team environment. Maintenance was great however, and the communication with them was easy. 
Overall, poor management made this job unenjoyable after some time.

Lack of support made this a difficult  place to work. Providing housing needs is critical especially when it came to onsite maintenance emergency issues. They had the most building mechanical failure issues. Deferred maintenance issues from previous staff members and previous years. When issues were brought to upper management’s/ owner’s attention I was told to send an email or take pictures during a maintenance emergency. Waiting for someone to give permission for days, month’s, years ( in most cases) via email to call a contractor for a maintenance emergency was more than frustrating. Then asking why are their issues. At the same time the company claimed to pride themselves on customer service. Residents were angry and constantly left bad reviews. Constantly being disrespected by resident’s because we weren’t allowed to resolve issues quickly. Upper management never let the site staff report an issue “after” taking care of it. Non functioning parking lights for over 1 year.Then they still asked questions like why such high turnovers. I wish staff and company the best but I suggest they put more money into the property. 

I loved my job with this company. However...I wish i had kept my temp status through Express Employment Professionals, and NOT accepted the hire offer from SecPropRes. The specific complaince officers and managers for my region, (PNW) were not helpful for someone with considerable DRIVE and MOTIVATION to succeed in their company. I loved my in-office staff, they were AMAZING. The corporate contacts however....are the reason I am no longer employed with them. If I could go back to my office and my residents and my properties, I would in a heartbeat. I do not reccomend this company unless you have YEARS of experience with HUD HOUSING compliance, Tax Credit Compliance. I did not feel that my knowledge was respected at all. I'm very sad to even report this online, as I truly TRULY loved this job. It is heartbreaking, actually. Please be aware of your regional compliance officers, their role in your daily job, and be prepared to not advance at a pace that you deserve. The other managers in my region, even corporate members outside of the compliance department, they were all fantastic people, extremely eager to help a newcomer, and knowledgeable about the industry.

It's a wild place.
Like a Monet painting, looks great from a far but is real messy up close.

More, better, faster. Increase revenue, decrease spend at all costs.
Consistently, inconsistent. The values they speak do not coincide with their actions. Communication is poor at best on ALL levels.

Insane daily pace, understaffed, unrealistic workload for 40 hour work week, priorities/deadlines change by the minute, poor compensation, no personal performance bonus option, leadership lacks accountability (0% accountability, 100% excuses), false urgency, minimal celebration of successes and their "open door policy" is basically so they can keep an eye on those who are willing to speak up.


Knew my boss pushing 10 years, she let me know of my job re-organization/layoff in a 5 minute zoom call starting with "It's been a bad day & it's about to get worse" - who says that?!? Thanks for "starting with care" on that one!

Work on the Security Properties side, they get paid better.







Corporate is very detached! Definitely not a positive work environment. Absolutely no sense of culture.Completely political and highly disappointing! I would not recommend this company to anyone including ownership groups. They solve all their issues with a "new system" instead of solving the problem. Instill a sense of harshness to their managers completely forgetting the importance of good customer service. The distance between executives and onsite teams is incomparable and are backwards in the sense that they insist on using tons of software but no one knows how to train anyone and the amount of systems they use causes more work for the staff in general. This company really needs some work when it comes to taking care of their employees. A big reason is the politics and the def ear HR has. Please listen to your onsite teams, they are one of the biggest reasons you are still in business, stop and take a look at the complaints.

What is the best part of working at the company?
Working for and with the residents.

What is the most stressful part about working at the company?
Having someone on your team who is entrenched in the property/company, who has is insecure and vindictive with an axe to grind against nearly anyone (eventually), and is well known to weaponize HR against their perceived foes with a 60% success rate. Leadership does nothing about the blatant targeting out of fear they’ll be next?

What is the work environment and culture like at the company?
Mostly, it was very positive there.

What is a typical day like for you at the company?
Busy, briskly paced, rarely overwhelming, generally positive. Entire staff worked well together, with exception of toxic teammate staff were all leery of and avoided as much as possible.

What is the best part of working at the company?
Excellent communication. Upper Management Advocates for their employees. Innovative Leadership. Swiftly rewards hard and smart workers with raises, promotions and generous bonuses.  Inclusive and Welcoming. Trustworthy Company.  

What is the most stressful part about working at the company?
The most stressful part of working for this company is sometimes having to work with certain residents that violate the lease agreement and having to follow through with the consequences. This is not unique to Security Properties.  This is something that happens in property management no matter the company. 

What is the work environment and culture like at the company?
Pleasant work environment. Up beat, Inclusive and Friendly Culture. Inspiring!

I have Just reached my year mark with SPR and wanted to share my thoughts.

My first year was a bumpy one. I had issues with my property manager that extended into the entire team having issues. When this was brought to my Regional's attention it was handled quickly. After that my regional offered me a promotion as she had seen the hard work and dedication to my job that i had. I am now managing my owe property and being trusted to take on additional tasks, outside normal duties.

This is one of (if not the most) supportive companies i have worked for. No matter what I need or if I messed up, I am not afraid to reach out to my higher ups. They are constantly offer guidance and training to help you become more efficient at your job. 

I hope to continue to grow with this amazing Company.

Top Job Titles	Average Salary
Senior maintenance person 199 salaries reported	$25.85 per hour
Leasing consultant 178 salaries reported	$22.25 per hour
Maintenance supervisor 118 salaries reported	$32.83 per hour
Assistant property manager 76 salaries reported	$27.35 per hour
Property manager 43 salaries reported	$83,190 per year

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