service technician

make ready technician

maintenance person

assistant property manager

property manager

Seldin Company

Seldin Company has proven to be a decent company to work for. It's a company that has plans to expand widely over the next decade - which is great for those who wish to work their way up in the company. Many qualified employees get promoted very quickly. However, it has been shown that the company is hesitant to hire more people in an effort to keep every property organized and functionable. I adore the property manager who I work for, however, the regional supervisors above my property manager are extremely unorganized and continuously change policies - making things confusing for the employees at the property level and confusing at the resident level. It's like pulling teeth to get answers for simple questions, too. What is making the regional supervisors and VPs so unorganized is not necessarily their work ethic, but the fact that there aren't enough of them to support the mission. If it takes employees at the higher level more than 24 hours to respond to simple requests, that might mean that more manpower is needed. Those employees at the property level have very little authority when it comes to making some of the simplest decisions.
Additionally, many employees, especially at the higher level, are friends and correspond with one another outside of work. This creates a serious conflict of interest. 
Some properties are so desperate to hire new (but qualified) employees that requests during the interview process are not met. My suggestion is that all interviewees are VERY detailed about their reasonable requests for the position during their interview, and also ask to get a copy of the written responses to the questions asked.  
The property management company that I worked for prior (out of state) was fully staffed and we never left the leasing office without having responded to current and prospective resident needs. With Seldin company, I am finding that I have to leave work without having responded to several messages and important resident requests. While the approval rating for my property is very good, there is a strong sense of guilt that I have about leaving for the day without having my work done. I am consistently behind because my property is understaffed. My property manager consistently works from home, but is still consistently behind as well. Balance of work life and personal life is often times not taken into account with this company. I do not plan to ask for a promotion unless my personal life needs are met.
I was, for lack of better terms, thrown into my position with very little formal training. I was given basic training in "Real Page," which is their network that contains resident information. I was not, unfortunately, given training on the rest of my position. I was given a packet of my "job description" and I was expected to follow it. Although I am not "shunned" for making honest mistakes, the management above me tends to make a bigger deal of it than necessary. 
Seldin company is a great place to start if someone wants experience in the property management industry. After all, property management will always be around even in a tough economy. 

My recommendations for this company go as follows: 
1) Hire more people 
2) Keep policies consistent 
3) Offer better, more consistent training starting on the first day of employment

First let me say that my immediate supervisor was great. The two properties are nice on the outside. Typical workdays could be anywhere from relaxed to hectic, which is the usual in this business.

On the other hand, both properties are in the middle of NE Oklahoma City which is riddled with crime and poverty. The properties are dangerous. I heard gunshots a couple times while I worked there and picked up a spent 12 gauge shell one morning.
Also, there have been changes in Seldin's upper management. One of the upper management you'll be working with on the OKC properties is new and has had several complaints already.
Keep in mind also that Seldin doesn't own the necessary tools to maintain the properties. I own just about every tool I need, so when I left, those went with me. One would expect an employer to have some AC equipment; neither of Seldin's properties here have so much as a gauge set.
Finally, these are both Section 8 properties. If you've ever worked one, you'll know about the headaches that means. One's a senior property but the other has a number of tenants who don't work yet still draw Section 8 to live in homes that look nicer than your average middle class. That means you the taxpayer are paying their rent, you the taxpayer paid for the property, and you the taxpayer are required to keep fixing the things they break in order to keep your job.
The hardest part of the job is keeping up with repairs, especially when nothing gets called in by residents. You have to go and walk through each apartment periodically just to generate work orders. In most apartments, residents call you when something breaks.
The most enjoyable part of the job is being far enough away from corporate offices to be autonomous, but when certain supervisors show up there is always  heck to pay.
Do yourself a favor, and hold off applying to this until the chain of command gets worked out.

By the way, the heat units at one of the properties are computer controlled geothermal things. Have fun with that--I know I did.

Seldin is the absolute worst company I have ever worked for. Corporate office/Regional/VP’s do nothing but gossip about other employees and blame their mistakes on other people. But don’t worry, they take all the credit for your hard work too. 

This company will drop you like a bad habit after praising you the week before. My advice? Never turn a high up employee Into HR for harassment or it will end in your termination and complete isolation as well as horrible treatment by all other upper management in the corporate office.

I was working 14 hour days, being harassed and worked until I could not mentally function as Seldin’s demands were so ridiculous. Keep in mind this was after a corporate office member was turned into HR for harassment. Even though said member was removed from the property immediately, the outcome for how myself and the staff were treated by the corporate office thereafter was absolutely ridiculous. I couldn’t even keep staff members employed at the property because they could not handle dealing with the corporate office/visits/constant  unnecessary stress.

Several people - even those that appear to be on something, ransack the property and only increase occupancy by violating fairhousing laws to make “deals happen.” However, the on-site manager could not make these calls. 

There is no team at Seldin. It is like being in high school all over again with adults. Each corporate member that came to the property to “work their magic” actually was a detriment to the occupancy rate and was completely unprofessional and uncalled for.

I’m glad this company made myself and my team terrified of ever turning anyone in to the HR department. We were warned by the corporate member that was turned in and removed from the property that  she was not a person to mess with as she is “best friends” with the CEO. Apparently, she is right because the entire staff I worked with - including maintenance & office members- are no longer with the company and the person turned in is still in her position, despite what was reported.

Do NOT work for this company. It is not worth it.

Seldin has had it's good times but slowly they are loosing good people all because they can't seem to pull the shade from their eyes. Corporate has to be the biggest fake jokers on the planet. They like to anonymously post good reviews to help cover how horrible they are getting. The CEO says the high turnover rate is due to the nature of the job category. That's bs. Other management companies in town have a way lower rate because they understand how to take care of the staff. Seldin claims they have competitive wages. Another lie. Most maintenance guys can make $3-$4 more an hr working for others. Seldin works all the maintenance guys to death and little appreciation. Also let's not forget everything they keep taking away! Let's make a list. While I was an employee they took away rent discounts(they tried to make owners responsible for this) while other companies offer at LEAST a 25% discount across the board! They have taken away tuition reimbursement. So basically they dont support growth. They have taken away maintenance training sessions. They keep canceling them. (As I said they dont care about maintanace)  They used to have more of a bonus structure. They say its built into your pay now which is a joke! You will always just be a number to them. Always remember that. Oh and let's not forget they like to make up job titles and give them to people without every employee having an equal opportunity at the job. Which that's illegal I think? Violating equal opportunity employer they so call themselves? Seldin is by far the worst cluster f of a company. Nobody is on the same page and people are jumping ship. Stay far away from these cliquey people and once your in they will butter you up and you slowly find the stupidity.

Seldin Company is a good very fast growing company. They are growing too fast for their own good. There are WAY too many chiefs. Managers are not allowed to 'manage.' They are on property to insert bills, get bids from contractors, walk the property and TRY to keep up with the constant changes to the policy and procedures.  They have to ask permission to do EVERYTHING! I have never worked for a company where you couldn’t ask your 'boss', because she has to ask her boss, that boss has to ask another boss and so on... Or, if the answer is 'no' or they don’t have the answer, you just never receive a call or email back. In my opinion they put WAY too much on the regional’s plate. Unless our regional just treats us different than the other property’s managed by said regional. (which I wouldn’t doubt) I know I was, and I have spoken with other employees as well, told something totally different when hired. I was told a different amount of pay, different working hours, different weekend hours, ALL of which have changed, some more than once. Job/ life balance is not a high priority on their list, unless you are a salary employee.  All in all, it’s a good fast growing company that likes to promote within. I LOVE the people I work with on a day to day basis. Still haven’t decided if I would want to be promoted. The person over our territory is a 'my way or the highway, type of person, doesn’t listen to others opinions, and I'm not so sure I would mesh well with that attitude.

What is the best part of working at the company?
Depending on the regional and the cultural they create within their team, you can call on someone for help. If you’re on a regionals team that doesn’t care, you’re screwed. 

What is the most stressful part about working at the company?
Everyone in the Affordable housing side is spread very thin. Also, being harassed by vendors and contractors for payment because they are terrible about paying invoices and will actually blame the managers and point the vendor back to the manager where they have easy access to them while AP sits behind locked doors and can ignore calls and emails. 

What is the work environment and culture like at the company?
Conventional is alright, depending on regional. They get to get other and have fun events at the corporate office while leaving the affordable managers and teams on-site and not even mentioning such activities are occurring only to find out on social media posted by other employees. 

What is a typical day like for you at the company?
Stressful. Constantly waiting for approval on things and being ignored when asking for follow-up. Safety concerns. Checking voicemails, emails, teams meetings, recertifications, leasing, invoice processing, vendor management, vendor scheduling, babysitting maintenance, filing, checking on invoice statuses for vendors waiting to be paid, miracle working and more.

What is the best part of working at the company?
Upper management takes no accountability and I was underpaid. I did the work of 5 different trades and was expected to do everything in house by myself. Another property that was under the same regional management had a tech who constantly did a hack job and I had to respond to emergency calls for issues he was aware of and didn’t fix. I was promised a lot of different things and they never followed through on. I did the best I could with no company provided shop or tools. All the tools I had, I had to bring from home. The manager is never reachable and hides in the office refusing to handle issues in the community. I was also assaulted several times while working there and they did nothing to fix security issues. Do not work for this company! 

What is the most stressful part about working at the company?
No support from upper management. No room in the budget for serious issues. Underpaid.

What is the work environment and culture like at the company?
Terrible. 0/5. They say you are a family but leave you stranded with no life vest. 

What is a typical day like for you at the company?
Kept work orders at a 1-2 days average complete time and make readies were ready within a week or two every single time. I constantly had to kick intruders and homeless people out.

This is the first time that I  have had a career in Residential Living. I absolutely love it!! I enjoy being able to assist families in finding a nice place to call home. I have taught myself the Tax Credit Rules and Regulations for Texas (still learning) and it has been a challenge, however I have learned so much and I always look forward to self educating. The most trying part of this position for me would have to be working in the office alone and having the amount of paperwork needed to complete my job adequately. As well as not having the tools needed to make sure my job is done correctly. I am a bit of a perfectionist when it comes to my work. My day would include processing rent payments, leasing to applicants, screening prospects, managing maintenance employees, providing monthly events for my residents, as well as giving the best customer service as I possibly can. I have been able to implement some communication barriers within my property to help bridge the gap between property manager and residents which I can personally say it has been awesome and very rewarding. I look forward to learning more and doing more for the next community I move to.

I worked for this company for over 10 years started at the bottom and worked my way up. That was the greatest part of working there is they recognized the individuals who deserved career growth. I loved working here. I will say with the exception of the CEO and the SVP/ VP’s, the senior management and HR departments were very quick to base decisions without hearing the full story. I saw this quite often being a supervisor at one time as well as close to the other supervisors. It does have a bit of favoritism at times between staff. The last year and half my direct supervisor was less then professional nor knew what she was doing. I had been at Seldin many years longer and her only a couple and she was constantly giving out incorrect information or taking credit for where I corrected her inconsistency’s. There were several instances of untruthful circumstances relayed to superiors that made work life hard for some. Other than that time period I absolutely loved my job and the people I worked with and for. Had it not been for one individual I would like to think that I’d more than likely still be working there. 

Overall the company has changed since my hire date drastically for the worst. Now they are a more micromanage type of company. Unfortunately they hire mediocre managers for their properties. I had to work with several in less than a year. The managers can basically do what ever they want just because, and if you put in a complain to HR don't wait for HR to investigate because it won't happen. The training is very poor. It's such a big unorganized company that as an employee you will fall through the cracks. The implemented a lot of new things that do not benefit the employee at all. Low commissions for leasing agents. Never knew how the bonus structure even worked for th AMs. Maybe in Omaha the morale is different on their properties, but here in Indiana I would not recommend Seldin. You will have no real advocacy because all the people who can help you are in Omaha NE and you will never even meet most of them, therefore no complaint nor problem from an employee is taken seriously.

Top Job Titles	Average Salary
Service technician 45 salaries reported	$16.90 per hour
Make ready technician 3 salaries reported	$19.00 per hour
Maintenance person 1 salary reported	$22.00 per hour
Assistant property manager 14 salaries reported	$18.92 per hour
Property manager 2 salaries reported	$56,485 per year

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