retail sales associate

mobile phone technician

retail store manager

associate

sales associate

Selectel Wireless

There is no such thing as PTO, sick leave, bereavement leave or anything of the sort. There is no room for advancement or raises. The starting wage isn't what they advertise; its less....way less. Management is a joke and the only way you advance is if you're directly related to management or anyone higher up in the company. After 3 long dedicated years I had to leave after I got passed over for MULTIPLE positions that could have come with raises and advances within the company. On top of all that, my hours were cut with no explanation or talk with managers. In fact, my direct manager said it came from higher up and when I asked for a conversation with that person it was ignored and never happened; they just cut my hours even further down to the point I worked 1 day a week. Maybe 2 days a week if I was lucky. I have no doubt retaliation will happen after they see this post which is what it is. I could care less. They treat their employees horrible. The higher up that told my manager to cut my hours was telling other employees that she was trying to find a reason to fire me because I was "too comfortable" in my position. I was the only employee who did their job the way upper management wanted it done and I still got nothing in return. If you do work for selectel expect all of this and more to happen to you. 10/10 would NOT recommend this company. 

This is a stable full time job which is not all that common in this city anymore. There are decent benefits which most places in the area don't offer anymore at all, health insurance, vision and dental, paid personal/vacation time and attendance bonus. Hours are varied in the department and everyone picks up some rotating weekend time. Worst thing is that wages are not that high although you can bring it up by having perfect attendance and making some sales commission, best thing is your co workers.Everyone works pretty well together and management will work with you if you need time off or have any issues. People generally take pride in doing their jobs correctly and take interest in their customers, the company and each other. Their are employee discounts for phone service.

A typical day at work would be getting there packing up all the stuff and going out for an event management is laid-back but seriously needs to be working here has taught me patience and the ability to help people when they need it the hardest part of the job is when you can't get people in and they qualify the most enjoyable part of the job is when they absolutely positively need the service and phone and they finally get qualified and they're eligible to get that phone and they give you a hug because they have been waiting so long to get a phone. 

On a typical day at work I attend to customers, process payments, activate phone numbers and phones, answer phones and customer service lines, troubleshoot, and have open and close duties. I've learned to take on a lot of responsibilities with managing the store. The hardest part of this job would be that our company is new in this area and we are slow so there isn't many sales coming in the door. I love that this company is laid back and not micromanaged. They trust in our judgement and decisions.

I used to work here and I barely got any training from anyone, the phones they sell break easily and half the time don't even work, they're service is really bad and what they don't tell the customer is that they don't have unlimited data so they can come back and force you to buy more data, they use recycle phones from customers who don't show up for their phones on time and inventory is always a mess. Trust me you want to work but you don't want to feel miserable working here. The only good thing about working here is the customers who are sometimes always nice. 

The pay is a joke you make 10 an hour if u show up on time and u dont miss a day and your not a min late coming back from.lunch cause if any of those situations occure u only get 9 an hir the rest of the week even if u have a drs note or picking up lunch for your manager and if u express anything against what they believe they make you want to quite. Most managers dont know what they need to know im order to train you correctly just over all a very bad place to work easy job if u dont mind getting screwed on pay.

What is the best part of working at the company?
Working with the public! Love Customer Service. Our Team works well with each other!

What is the most stressful part about working at the company?
It's really a Fun Company. Only when the Free Goverment Phones Programs

What is the work environment and culture like at the company?
Busy , But A Very Fun Job if you like working with the Community

What is a typical day like for you at the company?
Opening, Taking payments, Activating phones, Making calls, Doing Bank deposits

Selectel Wireless is an innovative new phone company i worked for. The management at the store level was on point. They were responsive to customers and employee needs and concerns. As a sales rep i enjoyed my time explaining the latest and greatest devices to the customers and assisting them in there entire cellphone experience in any way i could.

Little to no advancement for most. Commission, to be honest, is set low and is a fixed rate. Hardest part of the job, which is actually my favorite, is customer service. Management is iffy on the best days, scheduling is sometimes a nightmare. Although, the people I work with are great. I learned a lot about how to deal with angry customers and fix the issues to the best of my abilities.

What is the best part of working at the company?
Nothing it's a horrible place to have a job at.

What is the most stressful part about working at the company?
Customers being lied to and owners having us do it.

What is the work environment and culture like at the company?
Work from home with minimal help

What is a typical day like for you at the company?
Stressful stressful stressful

Top Job Titles	Average Salary
Retail sales associate 70 salaries reported	$13.28 per hour
Mobile phone technician 50 salaries reported	$14.16 per hour
Retail store manager 22 salaries reported	$15.68 per hour
Associate 9 salaries reported	$13.22 per hour
Sales associate 5 salaries reported	$12.50 per hour

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