paramedic

emt-basic

receiver

emergency medical technician

billing representative

SeniorCare EMS

I worked on the transport side of EMS. We were chronically short-staffed, so if you needed backup in any sort of way, it was unlikely that management/dispatch would heed your ask for help. That was ultimately the reason why I left. 

I also joined shortly after the COVID vaccine was being deployed to healthcare workers, and management made no effort to help me obtain a vaccine, and I actually waited months before I could get one, because I had to go through the process on my own, even though I was directly caring for COVID patients. 

I also honestly couldn't tell you who my manager was. We had a manager at our home base whom I suppose oversaw quality issues. Other than a few familiar voices from the dispatch center and the operations person who handed me my equipment at the start of every shift, I rarely interfaced with management. 

Calling out is highly frowned upon by management, however. Coupled with the fact that no one rarely picks up shifts, it's unlikely that you'll have any alternative to avoid working your scheduled shift. On the upside, there's plenty of shifts to pickup!

This is ultimately a good job for someone who's young and wants to build experience to get a good gig in healthcare somewhere else. 

Like everyone else said, Seniorcare is a stepping stone. At some point you need to gain self respect and leave the company. Management/supervisors DONT care about the staff OR the patients. Seniorcare is a business, all they want is money. So much for outstanding patient care or whatever they tell everyone is number one at orientation. Dispatchers will encourage units to rush a call at the expense of the patients just to get another one in before you finish your shift. They will run their workers dry. Even if you tell them multiple times that something is not right (about staff or the patients), morally and probably ethically, they wont care because they think they are invincible. This will bite them in the butt one day. All they care about is their board of calls and how many they can push onto a unit in a day. Management will act like your friend and be nice to you, until they need something done or have to answer to someone else. They are entitled and rude. Best part about the job were the patients. If you really want to help out in EMS work anywhere else. Seniorcare was my first EMS job, after changing companies you really see how bad they are and wish you changed earlier. You feel kind of bad that you even worked so long in a terrible place. 

While working in the field of EMS is amazing, you benefit from the fact that you can kind of self teach while on the road and gain valuable experience in the medical aspect of the field. However, there is no support from management, and the pay is horrible in comparison to the work and amount of work you do. They do not value their employees, and they're constantly stabbing each other in  the back. This company is about looks, and who looks good in their uniforms, not knowledge in the field of life saving measures and patient care. The CEO of the company Michael Vatch, is an amazing person and is inspirational, however that's one person in the company in comparison to the rest of his employees. They're sneaky, especially management, they do not want you to succeed, they have terrible unprofessional attitudes, and they look out for their friends. There is absolutely no room for growth, and no room for an increase in salary. The most you will ever see as a supervisor in this company is  roughly $23-24.00 per hour

I truly enjoyed my work experience at SeniorCare, Corp.  My position as Benefits Specialist was rewarding as I was able to help personnel which I love doing.  I was responsible to employees of 23 nursing home and assisted living facilities over 4 states, insuring their bi-weekly pay hours was accurate and submitted to the payroll manager in a timely fashion.  Insured their medical benefits request was accurate and submitted during open enrollment time.  Managed the 401K program.  

Each morning started with a brief meeting, discussing our plans and goals to reach for the day. Answering and returning Incoming calls from personnel with questions and or complaints regarding their benefits, pay or 401K .

Insured tracking spreadsheet's and PowerPoint were updated at the end of each day.

I worked hand in had the Benefits manger and one other co-worker, we had a great working relationship. I loved every aspect of my position.

Pay & benefits
Pay could be better, but no EMS job pays great unless you are in a private hospital setting, a supervisor or medic that has been around awhile. It is what it is. Lots of overtime available, so employees can make decent money.

Job security and advancement
In terms of job security at SeniorCare EMS-show up for work on time, don’t make unnecessary careless mistakes and be professional and respectful your job is safe and there are opportunities to advance.

Management
In general, managers at SeniorCare EMS are thoughtful about how they treat employees. They will not overwork their EMTs or Medics. I have seen that safety and employee happiness is important to management.

Overall
My experience working at SeniorCare - Very organized and professional company from the top. CEO is amazing and the senior management is very good. Equipment is well maintained. Work is interesting and varied. I have worked at other EMS agencies and I have found Senior Care to be by far the best. By far.

They are great for giving new EMT’s a chance to get into the industry. No problem getting O/T. Some partners you meet are amazing and helpful. However the direct management that you would be in contact with is less than pleasing. Can be rude ,condescending and plain mean. Current Management does not have good people skills. They do not care about what you need. They do not appear to a have proper
Checks and balance system. There is a great deal of favoritism at this company.  The equipment works sometimes. If your new your going to get a bad vehicle to drive. NO A/C, NO HEAT, BAD ventilation systems, minimally functioning features on these trucks. However if you feel like you can put up with some of the things mentioned above you’ll have no problem there. 

As a stepping stone company this is definitely the place for you to start getting familiar with hospitals and location or areas that you might be sent to if you go in the 911 system however don’t take their incentives if they do not tell you their name or who approved them because they will not pay you or put them in your paycheck besides the fact that they’ll blame you for it if you try to email them and say it’s your fault when to begin with the supervisor who offers them should submit them and make sure you’ll get them that’s just dispatch trying to make you stay for the emergency calls after your off time this company has no standards and they move very funny be aware

SeniorCare EMS does a lot of IFT. Occasional emergency calls come up. They have a 911 side after 6-9 months of IFT. They provide a set schedule for you and are reasonably flexible with your schedule whether FT/PT. OT opportunities and incentive calls. Take into account you may end up getting back to base an hour or two after your off time. Follow the rules and policies and you’ll be alright. Overall solid place to start in healthcare to grow towards becoming a paramedic/nurse/PA/etc.

As repeatedly stated, it’s simply a stepping stone and should be nothing more. Supervisors don’t care about their fellow coworkers. Say they are looking out for you, but they’re only worried about their own image and sees you are below them. The pay could be so much better, especially for the amount of work that is given into it. It is mentally and physically draining. They will hire anyone because people are constantly leaving, but you can’t blame them for wanting to leave. They’re hiring people without even a drivers license but then they’re mad when the trucks get messed up or accidents happen. Overall, bad company and just full on toxic. 

I have learnt many priceless things working at SeniorCare. I've learnt about Senior Citizens and how to protect a life worth of income and assets.I am eager to learn more. The hardest part of my job was when the inevitable would happen. The patient would pass away before the application was complete. This job has made me a much stronger person, yet I never lost my sensitivity.I have made friends for life at this company and I can't wait to embark on some new friendships.

Top Job Titles	Average Salary
Paramedic 55 salaries reported	$36.91 per hour
Emt-basic 41 salaries reported	$23.46 per hour
Receiver 2 salaries reported	$19.75 per hour
Emergency medical technician 1 salary reported	$22.50 per hour
Billing representative 3 salaries reported	$18.00 per hour

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