analyst

network engineer

project manager

field technician

low voltage technician

Sentinel Technologies, Inc.

Sentinel Technologies is great if you want a career selling Cisco solutions. You must be a very aggressive hunter to get accounts, you must also be aggressive internally to get good technical resources.

Cons: 
They give you a large annual quota with no accounts. They are a smaller Cisco partner so Cisco reps do not give new opportunities to Sentinel; Cisco reps spend most of their time with bigger partners like CDW. You must be a hunter and pound the phones. You will not be given any leads. You will not be given help from marketing since the marketing department is one person that sets up the occasional lunch and learn. There are no sales tools or CRM; you must use Excel as your CRM and sales tracker. I would rate the technical resources and engineers as mediocre. However, there are a few very good engineers, but they are very busy with the more established sales reps so it's difficult for newer reps to utilize them. Regarding promotions, there are no middle managers or other departments to move to. The company structure is very simple: Sales, Technical Resources, Executives. This may be a great company for someone that wants to spend their career in sales.
Regarding their strategic partners, Cisco is what they sell. EMC is another partner you can sell. If the customer doesn't like either Cisco or EMC, Sentinel is not a good fit.

Pros:
My manager was very hands off and did not micro-manage at all.

I really enjoy working at Sentinel. My managers are great. I am left to complete my tasks without much direction after completing my training. HR checks in on me to assess how things are going. Regular surveys are sent out and the benefits are really great. Paid PTO, sick days, medical, dental and vision, LTD, STD, and more depending on work location. Employee focus groups are a big thing with groups dedicated to Veterans and Women as well as fun groups like movie, music and crafts.  Most of what is required in my position can be completed within my workday with proper time management. I have had to work on occasion outside of my regular hours but that is RARE. It was also not an “ask” by management to do so…I did it because I wanted to complete the project by the deadline. Co-workers are great. Easy to get along with and willing to help when I have questions. Culture is great. Not too strict but definitely professional and not too relaxed. Some departments are more intense than others.

The Customer service department is like High School, gossip, gossip, gossip. Management has shifted a few times and it shows. They get you in with the partial remote work and the 3 day shift. A 12 hr shift is great! But do expect 48 hr work weeks cause someone else is off or called out. Also be prepared to work ALL holidays. Calls after calls, passwords changes and upset customers because they sell a dream to them and they cannot keep up with the demand. Constant changes and leadership not leading. The cs dept became the dump site for all things other depts does not want to complete. Was required to do work well over our pay grade, while getting treated like the help with no opportunities for advancement. This department has become a revolving door and will continue to be this way.

Sentinel is a very stable company and a great place to work if you are a self learner.

Training is limited so self studying is key to excel on your day to day work and reducing stress levels. 

Life work balance has greatly increased now that the third shift team has been growing since the last past years.

Pros: 
1) Stability, not even during COVID there were any layoffs.
2) You get exposure to the latest Cisco technologies which gives the opportunity to become a true expert in the field.

Cons: You have to train yourself and be a good self learner to succeed. Hopefully Sentinel starts investing more in training. As of right now, you have to self teach yourself and grow by asking questions to your team which honestly have very smart engineers that will have an answer for your concerns most of the times.



Typical day is reviewing tickets, contacting customers, problem solving and prioritizing work. Departmental meeting once a day.

Job is taking me a little outside my comfort zone so I'm learning a lot on the job. It's great to feel challenged every day.

Management has been the best I've experienced in some time. Team Lead and Manager are very supportive and positive.

Culture is great. Team works together and collaborates on issues. Everyone is quick to help without attitude. Team builds on each other's strengths.

Hardest part is the technical challenge. That is also the most enjoyable part of the job.


Make sure you have connections. If you do, you have a job for life and a company car no matter your talent level. No loyalty to anyone else. Training is all self done. They promise what the do not deliver. Many security flaws which will bring this place down.  It seems like things are always done in secret. Mgmt, is not involved enough and departments are segregated. Most managers don't even have the skill sets needed to lead their team. The best part of this company are the day to day people who bust their butts to meet SLA's. But, those are the thankless roles. Its a shame that once the owner passed, this place lost its direction. Was such a great place!

Staging, upgrading and installing Cisco equipment: 2800/2900/3800/3900 Series Switches, Catalyst 6500 Core Switches and AIR-AP1200/AIR-AP1142N Wireless Access Points. Implementing new VLAN Carving into infrastructure and analyzing its compatibility. Troubleshooting network logically using OSI Model. Supporting various server systems including IP phones and IP video security systems. Team Lead responsible for communication between school and Project Management. Overseeing other IT professionals onsite and analyzing project progress. Responsible for reporting all necessary documents via SharePoint. Installation, reconfiguration or troubleshooting NIC's onsite.

Definitely the strangest place I've ever worked. There is no formal training rather being told what to do by your immediate manager (who resigned), then by Sales Managers who also have the best book of business of accounts (again very weird), plus four to five other people. No structure or direction from upper management since they are too busy sitting in the onsite bar drinking cocktails all day. Capable people just 'resign' if they provide positive input...if you are hired here just shut up and do your job. Reason being you'll be told that you have no right to speak up in meetings since you have no tenure then pulled into a room to be berated.

"Select" Upper management - if you got on their list, then it was not long before they find more stuff on you that they didn't like and then working there was not enjoyable. It was like walking on eggshells all the time waiting for upper management to find something else wrong.  My co-workers in my division were fabulous. Benefits were pretty good.  I learned quite a bit there.  For the most part I enjoyed working there with my peers.  

What is the best part of working at the company?
The office of the presidents. 

What is the most stressful part about working at the company?
Having to market your skills to other AE’s so they will use you. Being remote is not good with this company

What is the work environment and culture like at the company?
Professional and family oriented

What is a typical day like for you at the company?
Varies, everyday was different

Top Job Titles	Average Salary
Analyst 1 salary reported	$37.50 per hour
Network engineer 1 salary reported	$75.00 per hour
Project manager 1 salary reported	$110,000 per year
Field technician 3 salaries reported	$18.00 per hour
Low voltage technician 3 salaries reported	$75,833 per year

Working at Sentinel Technologies, Inc.: Company Overview and Reviews

Sentinel Technologies, Inc.

Sentinel Technologies, Inc. Ratings

Popular jobs at Sentinel Technologies, Inc.

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected