automotive technician

technician

senior accounts payable clerk

sales associate

product specialist

Serra Toyota

it was a good place to workReason STATEMENT: 

To guarantee the necessities of customers are being met and suitable consideration is being given. 

Arrangement: 

The Pepin County Health Department may move customers or make referrals to different organizations for the accompanying reasons: proceeding with care through the wellbeing division isn't suitable; there is an adjustment in the therapeutic/treatment program, the customer moves out of the nation. 

Method: 

1. Customers having needs that the wellbeing office can't meet will be alluded to another office, social help association, or legislative unit that is suitable for the neglected needs of the customer. This incorporates referrals to address the issues of customers for administrations required now and again when ordinary business hours at the wellbeing office. Consent will be gotten from the customer before making the referral. 

2. Customers whose necessities change altogether and who require care that can't be given by the wellbeing office are given prompt notice and help with choosing another social insurance office to address their issues. 

3. The enrolled medical attendant will: 

an) illuminate the customer and family regarding the requirement for the exchange/referral; 

b) include the customer and family in the basic leadership procedure in regards to the game plans; 

c) fill in as a contact between the customer, family, and doctor comparative with the exchange/referral game plans 

d) verbally affirm the customer move game plans with and offer data to the getting 

human services supplier; 

e) get the customer's mark on the arrival of data structure; 

f) archive explanations behind the exchange/referral in the customer's human services record

Hourly employees are expected to run a quantity over quality style in express. They expect you to run 24 cars per person, 48 as a 2 man team, in 8 hours but expect you to run full inspections and sell anything you find. In my time here, i can still count on one hand how often thats happened. 

Any issues in service related to wait times is often labelled an express team screwup, even when advisors and porters park cars without indicators and no paperwork printed. Still ends up as our fault for letting it sit.

Joined dealership work thinking itd be quality over quality and an emphasis on keeping people safe. Instead, it just feels like a glorified quick service. Oh, and hourly only get overtime if its approved prior which doesnt happen near at all. If you go over 8 hrs on a day, you gotta cut it during your lunch. You're expected to be in 15 early, stay late to finish cars, and somehow manage to stay under 40 without coming in late or leaving early.

If you desire automotive, id recommend any other shop. Tools are expensive, and the shop provides zero tools for express. There may be some sockets and a torque wrench but that's it. Rest is out of your pocket. You get an extra couple bucks on upsales here, but thats really the only pro. Several high performers in txm barely get bills covered. All of the employees that leave txm label management and/or some advisors on service lane as their primary reason.

Management doesnt care about you unless you're under their desk. Service manager never comes to the shop unless something is broken. Service manager will text you more than talking to you face to face. Its very cut throat. Advisors pick and choose their favorites so dont get your hopes up. No overtime is allowed unless approved by the GM which it only gets approved like a solar eclipse unless you are flat rate then you can work as much as you want. Advisors will also come to the shop and bug you and rush you to get stuff done faster and then get upset when you tell them that you wont rush a job to make sure it is done right the first time. Dont spill any of your personal business to anyone there. People will start drama and rumors.

I’ve had the privilege of working at Serra Toyota for the past 13 years, and I truly couldn’t imagine being anywhere else. From the beginning, I’ve felt valued, supported, and appreciated—not just by leadership, but by every department I work closely with on a daily basis. The teamwork, respect, and dedication to both employees and customers make this more than just a workplace—it’s a second home.

Over the years, I’ve also built a strong and positive relationship with Southeast Toyota. That partnership has been an essential part of my experience here, and it’s something I truly value. The collaboration and trust between our teams make a real difference in how we serve our customers and support each other.

Serra Toyota has played a major role in my personal and professional growth, and I’m proud to be part of a company that feels like family. I’ll be here for life.

It felt like a chore to come to work everyday I was scheduled. I was the only one in my position who came to work ON TIME, everyone else was 15min-1hr late everyday and nothing was ever said to them. The initial atmosphere is very hostile. Do NOT trust anyone, nobody is with you and everyone talks behind your back. It's not a place to work if you like professionalism, they don't care what is said infront of customers. If you are financially struggling and thinking you can get a discount on a used vehicle don't bother, as an employee you actually have to pay more!! When I was hired to this position (not the position I applied for) I was told I was going to be moved into the shop within two weeks, that never happened. 

The managers here will not build you up for advancement. If you have any issues, learn to deal because nothing will happen. Even if your supervising manager won't fix anything, don't think about climbing the ladder to fix things because they all go back and tell each other what an associate said. The management here is literally worse than a group of high-school girls who are popular. From there, your supervising manager will pull you in and you'll be in trouble. All because you complained about the whole department taking a 10 minute long smoke break at the same time, leaving the only non smoker, who makes half of what the others make, the pick up all the slack. Literally,  you will be used and underpaid and if you complain, prepare to be scolded or fired.

Management by far is the worst thing going for this place. The people were great, I got along with a majority of my coworkers. However, when you begin dreading to go to your job, knowing the kind of treatment you will receive will be negative, you acknowledge that you are not valued as an employee, are treated as disposable, and you lose motivation in your position, it is not obviously the best work environment. Management never helped me grow in my position and my supervisor held a childish grudge against me for no apparent reason. 10/10 would not recommend.

What is the best part of working at the company?
Family atmosphere but still about business 

What is the most stressful part about working at the company?
Not one smooth and peaceful place

What is the work environment and culture like at the company?
Grow with the customers building relationships with them 

What is a typical day like for you at the company?
It is always different, but good

Everyone in my department keeps quitting because we're only paid $10 an hour. Unwilling to pay overtime for those who do stay. Everyone gets 40hr on Friday, so we're on skeleton skeleton crew on Saturday. My manager and those in my department were alright. Not sure what's going wrong in the upper management. You get pretty good job security because nobody wants to work.

They don’t care about anything but themselves and how much money they can make.  I was hired for one position and three days into my “training” I got moved to another position working different hours without being asked. They knew I had to pick my child up from school everyday and swapped me to a position where I had to stay until 4PM knowing I couldn’t stay past 2:45

Top Job Titles	Average Salary
Automotive technician 3 salaries reported	$22.83 per hour
Technician 1 salary reported	$960 per week
Senior accounts payable clerk 1 salary reported	$19.50 per hour
Sales associate 1 salary reported	$137,500 per year
Product specialist 1 salary reported	$97,500 per year

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