instructor

residential advisor

recreation specialist

cook

security officer

Serrato Corp.

Working at Little Rock Job Corp  was one of the biggest mistakes of my life. Don’t believe the lines they throw you to make you think it’s a great environment. They told me we have a health clinic and childcare on site but didn’t mention until after hired that staff can’t utilize the clinic and there is no childcare. 
Training was non-existent. They throw you in and expect you not to drown in the middle of the disaster this place is, but don’t give you a life preserver or even point you to shore. 
Management is promoted based on who stays barely holding onto the sinking ship. The teaching supervisor has never taught a day in her life and was promoted from residential advisor if that tells you anything. 
The students run the place because they won’t kick anyone out because it’s more money for them. There is no discipline. They scare off all the good teachers who are out there still trying not to drown with no aid from higher up. They simply won’t back the teacher or advocate for treating teachers like humans. I was cursed at and threatened daily and the response to my report was basically “you can’t tell an adult what to do so there’s nothing we can really do. They treat everyone like this so get over it.” 
Communication is non-existent. No cross-collaboration or PLCs or oversight. No syllabus or guide or standards. Leaving here was the best thing I’ve ever done for myself. 

Flint Hills is a great place to work for people who enjoy helping at risk youth but that love of this career field will only go so far. Work culture is poor and many staff are overworked, underpaid and stressed out. Taking care of students is important and a must but a company also has to take care of its employees. The new center director hasn’t learned this yet. If you get burned out don’t let anyone know because this is an excuse to them and you can be replaced. They try to squeeze as much out of each employee without paying more or hiring more people to do a job that often requires two to three people. No raises or recognition. Workplace bullying is allowed by those close to the center directors. These people can do or say anything about you if they don’t like you, speak to you rudely and unprofessionally and they’ll be instantly believed. You won’t have a voice. Be a good actor because everyday is pretending that everything is fine and you’re happy to be there. Honesty is not the best policy here. Everyone tells me I look better and healthier since I left. It takes a toll on you mentally, physically, and emotionally.

Here is my plan for the day:

8:00-8:30 
           1. Review my to-do list from yesterday
           2. Re-prioritize my list for today 
           The list has
                 • Must do today
                 • Should do today
                 • I hope I have time for this
           3. Sort through my e-mail
                 • Delete worthless messages
                 • Answer emails
                 • Sort out those that require more time or extra work to answer 
                         – move them to my to-do list.

8:30-10:30 
         Since this is my most productive time of day I try to tackle my most demanding project. 
         This is when I would  work on a report or input procurement request         
11:00 
          This is a nice to take a break from desk work and it has a 
         definite end time (lunch)

12:00 
         Lunch (Away from my desk, because I need to refresh and rejuvenate)

1:00 
         Return phone calls, respond to emails, work on to-do list

2:30-4:00 
         Do data entry, look over inventory for supplies that has to be distributed .  This is a good time to get routine jobs complete.

4:00-5:00 
         Burst of final effort to complete my to-do list. Sort out things that can be moved 
         to tomorrow’s list.  This time of day is my best ‘sorting’ time – complete short, 
         easy projects, request information from others in regards to reports and requests.  Clean off my desk, etc.

In between all of this I answer the phone and deal with the immediate needs of  co-workers.  As the face of the business, it is important that I handle interruptions to my schedule with graciousness and unruffled efficiency.

This is hands down the worst and most traumatic employment experience I've had. It has been alleged that a former manager/supervisor put her hands on a staff member and wasn't immediately terminated. Its that unbelievable. The expectations, workload, and competence of management are all unbelievable. I'm surprised the government still funds this place. 
Many students have mental health problems and do not have proper care prior to coming or can maintain it, but they still bring in the students only for them to want to leave. High turnover in staff due to poor leadership and high turnover in students because they are over promised and facility under-performed. Credentials and experience are not a firm requirement for staff to advance just memorize the handbook and not know how to implement it or attend a Big 10 university.
People have walked off the job or not return after lunch because its horrible. Almost similar to medium security prison. Teacher leave within the first week due to high stress, disorderly students, unsupportive staff, safety concerns, and the list goes on.

During a typical work day at Cleveland Job Corp I may encounter various kinds of excitement. From taking a student to the emergency room, to removing a student from a classroom to hearing a students life story and do everything in your power to hold back the tears. My day starts at 430am with vehicle inspections and daily schedule preparation. In our department there is a family like cohesiveness among my co-workers. We also have a pretty good management team in the company. From top to bottom the communication is pretty good and the president of the company is very friendly with us all. The hardest part of the job in my opinion is also the most enjoyable part of the job. That is the unknown! Sure there are certain parts of the day that are scheduled and routine. But there are times when you just never know what you will encounter. So never a dull moment seems to be fitting. What I would say that I have learned from my experience at Cleveland Job Corp is that you never know how your actions can affect someone's life.  

A typical day in the CNA class is doing the online courses and doing clinicals though recently we just finished.
What we learned was the CNA training and how to treat residents.
The way the class was managed by my instructor was decent. She taught us the necessary skills needed but when she was in her office, several classmates would start to act out.
My coworkers were nice and somewhat considerable of others around them until they got into groups of friends.
The hardest part of being here is waking up early with little amounts of sleep. At nine o'clock there is roll call and then we have to do chores until nine forty-five, and if you are dorm government you are up even later checking to make sure all of the chores and rooms are clean.
The most enjoyable part was going to clinicals and meeting the residents. I met some wonderful residents that I will never forget.

What is the best part of working at the company?
I really appreciate the opportunities for learning and growth, along with leadership that encourages development.

What is the most stressful part about working at the company?
Meeting placement goals while navigating students’ unique barriers can be stressful, yet it motivates me to be creative and resourceful.

What is the work environment and culture like at the company?
The work environment is supportive and collaborative, with staff who genuinely care about helping students succeed. The culture is very student-centered, and everyone works together to create opportunities and remove barriers for our young people.

What is a typical day like for you at the company?
A typical day includes contacting current and separated students, updating case notes, connecting them to employment or resources, and collaborating with staff to support successful transitions.

Too much work, nowhere near enough pay. Rather than filling vacancies, management places the full responsibility of those vacancies on other employees. You're told that if you're bored or are looking for something to do, you should learn how to do someone else's job. However, the moment you do you are given the responsibilities of that job because "well, you learned how to do it." Management of tenure plays clear favorites for both staff and students. Half the time they don't even bother to hide it. Those tenured management are the closest thing to a family that this workplace provides, though it claims the entirety of the workplace to be a family. That said, there are some incredible people who work here and put up with the drama and constant issues that never seem to subside, and you build a family of your own. It just isn't offered or facilitated by the workplace, like management loves to claim.

What is the best part of working at the company?
Anything would be better! But I guess I could be risking my job by saying that. I just honestly hope that I can retire from Cincinnati Job Corps! I just want to say that everyone learns from their mistakes and shouldn’t be prosecuted for them because it happens from time to time.

What is the most stressful part about working at the company?
Being micromanaged and controlled too much when you are only trying to do your best job!

What is the work environment and culture like at the company?
Terrible, every one is just so evil and trying to backstab everyone else to get ahead I guess.  I’ve never experienced anything worse than this!  I could only wish that we were where we used to be .

What is a typical day like for you at the company?
VERY BUSY!! We do transportation and warehouse services for CJCC

This is an unhappy place.  The hostile environment makes it difficult to do our jobs.  The hostility is caused by the big headedness of the uppermost management, the distrust of said management, and the fact that we can't keep students from leaving or coming into the program.  Upper management puts out this grandiose idea that we a team of excellent workers without addressing why we can't keep students in our program.  Maybe they keep telling us we are such a successful team and program so we won't leave.  Then they'll have no staff OR students.  The directors are total sociopaths.    They'll get you in their inner circle, they'll lie to you, they'll make you choose between them and your own team or what's right for them.  What's right for the directors is always priority when it's wrong or unethical because they get their payday for performance.  Beware.  This place has screwed me up and I will live with the effects of that for a long time.

Top Job Titles	Average Salary
Instructor 16 salaries reported	$29.83 per hour
Residential advisor 13 salaries reported	$18.82 per hour
Recreation specialist 10 salaries reported	$17.49 per hour
Cook 2 salaries reported	$18.81 per hour
Security officer 10 salaries reported	$17.32 per hour

Working at Serrato Corporation: Company Overview and Reviews

Serrato Corporation

Serrato Corporation Ratings

Popular jobs at Serrato Corporation

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected