assistant store manager

grocery merchandiser

grocery manager

store manager

order picker

Serv-U-Success

This place is not a bad place to work at just as long as you like to keep busy. The fellow employees and a few exceptional management are not bad people at all. The downside of this place is that they only hire through a temp service, so do not count on your hard work and punctuality getting you anywhere within the rinks of management, or landing you a full-time spot permanently. You will be considered part-time so you will never have benefits, your hours will never exceed 38, your schedule is subject to change spontaneously, you are not required a raise. also, you will require a very reliable, dependable means of transportation as you will be required to drive anywhere within the southeast Michigan area as well as some points in northern borderline Ohio. This job also requires good people skills as you will have to get along with the employees as they will put in a word for termination if you do not. I speak from experience as I have previously worked for this company. I showed for work every single day on time and stayed however long the job required, I even asked for as many hours as I could get making myself very flexible and available. I performed to the best of my abilities and outperformed most of the senior employees on the job. During my brief period of employment at Serve-u-success, I have seen employees slack off, miss several days and show up late numerous times with or without notice. Quite a few employees did not even have transportation to and from work and so that their responsibilities were to inconvenience and burden others by hitching a ride every day. A few others would be soliciting as well as consuming illicit natural and synthetic product on their break and come in back to work only to misbehave and slack even more. Every time I would write a very professional e-mail or call my supervisor, I would be completely ignored until they needed something from me and Walla!, an e-mail completely disregarding my input/inquiries asking me to make myself available or do a favor and go out of my way to stay up and work through someone else's shift as employee overall attendance rate was at record lows due to recently mentioned examples. With all of that said the real reason I got fired was because of the fact that I am a convicted felon who has served 90 days in prison, followed by 90 days in boot camp, 120 days on a tether, 2 years on parole all successfully completed with no further or due trouble. I have never had a violent or intimate crime rather possession of a controlled substance (herbal) and cashing a bad check. It all comes down to this; No matter how much you outperform, stand out, commit, show up no matter what you do, society already has made the final decision, we do not, even though we say we do, people who disregard the law no matter how much change or rehabilitation they go through deserve a job and equal opportunity. Think The Federal Reserve Bank of America. Not really . It pays to be smart and wise.

Serv U Success is a company owned by Meijer that is really just an overlap of work that Meijer associates do. There are certain items, mostly in grocery however some in a few other departments, that Serv U is responsible for stocking and taking care of. Along with this there will be resets on merchandise both during the day and at night (DO NOT do the night shift as there are times they will expect 1 person to do 50-60 hours of resets in a single 40 hour work week) Serv U will complete while Meijer will do others. There are also other small projects such as setting displayers, checking on hand counts and other typical retail work. Really the main difference is Meijer employees receive a discount while Serv U does not.

As far as working for the company, communication is pretty bad, especially when it involves Meijer. There will be times where due to floor waxing, maintenance or other items we will not be able to do our job however nobody from Meijer will have told us until it is too late, and then the store will treat us like idiots for not knowing. Along with this the times they expect items done in is ridiculous for the amount of help Serv U has in stores. The reset planograms (mPlans) will often have major spacing issues causing products not to fit, and again we are the idiots for not being able to make an item 7 inches long fit in a 5 inch space or an item 8 inches high be able to fit in 6 inches.

Despite the flyers they send out each month safety is no priority as well. Often you will be expected to move heavy items and fixtures by yourself, and if you injure yourself and go to the doctor and are put on "light duty" that means you keep working 100% like normal despite any restrictions you have.

Overall this is a job for if you are desperate. I would avoid both Serv U and Meijer if there are any other options.  

Working as an Assistant Manager at Serv U Success was an eye opening experience, and not in a good way. Despite being an hourly employee, you are constantly expected to answer calls, texts, and emails about work while off the clock. On top of that, you are expected to perform other work without pay, including being told to clock out for breaks and unpaid lunches but still continue working through them.
If youspeak up or suggest ways to improve operations it will lead to retaliation, they just want an echo chamber about how great they are. Constructive feedback isn’t welcomed, it’s actively discouraged.
A typical day starts with 1–2 hours spent filling impulse items like candy at the checkouts, followed by stocking new freight throughout grocery. You’re told to ignore proper rotation or checking backstock because “there isn’t time for that.” Then you will have multiple other tasks most days including resets, building displays and servicing specific items. Everything is micromanaged, and the workload regularly feels like trying to complete a day and a half’s worth of work in one shift.

Advice to Management:
Stop expecting employees to work off the clock or be available 24/7. Hire adequate staffing and make workloads realistic. Recognize and support the employees who keep the company running instead of working them into the ground. Provide mental health days, they’re desperately needed, and most importantly, stop claiming to be “looking at ways to improve” when there’s no real effort to do so. Actions will always speak louder than words.

Honestly, it was a brain-dead type of job. Get boxes out, stock shelves, have another cart to push. At the end of the day I made money but I was not happy. 

Reseting aisles was the biggest pain because not only did I have to sift through my own nonsense to find the items needed, but I also had to go into the Kraft and whoever elses' section and get what I needed. Usually I ended up taking a few from the shelf spot because I wasn't going to spend 30 minutes looking for a jar of jelly. 8 hours for 3 shelf resets sounds easy enough but when people are crowding you attempting to buy stuff off the shelf or trying to shift your cart around, it can be quite a handful.

Management didn't encourage 15 minute breaks although I was allowed 2 as well as a 30min lunch. Quite mind numbing.
I was usually the one running the truck so that all the chips were ready for the morning shift people but at least all the smaller things such as crackers or liquids, or anything else was run.

Later on, I got an injury on the job. Someone stacked a pallet way too tall for a short person like me, and ended up putting a box of salsa at the very top of all the lighter stuff like chips.
I wasn't able to see it and pulled down the chips, and got beaned in the head by a 18 pack of mango habenero salsa. I was told I needed to go to an ER or a clinic but I didn't have health insurance at the time, and quite hard for money so I declined and drove home.
The next day my manager told me they were supposed to fire me because I refused to go to the ER aka: I was probably drunk or high, but he knew me better and knew my situation therefore did not fire me. 

Overall it was a good summer job, and if need be, I would return to it for the money. But it was 10.00 an hour, with low chance of ever getting overtime, and impossible to use as a reliable reference.

Serv-U is a merchandising company working in Meijer locations. You fill the candy and other items by the registers, stock a good portion of the grocery items, organize the products on the shelf so it looks good, do resets, build displays and complete all sorts of other random tasks.

You will constantly be short staffed, which will only get worse. They cut them in November and December, and now are cutting them further causing more stress and burnout. It is impossible to keep up with the work, especially when they overload you with freight and you have nowhere to go with the backstock. They overwork you with little to no help, all while bragging about record profits and making more than forecasted. 

With the short staff work life balance is non existent. You have to hold on to pto incase you are sick or injured, or if you want to compensate for having your hours cut during the holidays. No holidays off and no holiday pay, no weekends off, hard to even take a day off because there is no coverage. 

You are also expected to act as if you are a Meijer employee when customers ask for help, even if it is about an area of the store you have no idea about. This happens frequently as well as Meijer stores are severely understaffed. When, not if, Meijer management treats you like dirt as well you are expected to be grateful for it.

This company refuses to change as well, they say they look here for suggestion but things only get worse.

I didn’t really have a bad experience with the company itself, we had an overnight ASM who took care of most of the plan-o-grams and my store manager would help knock out some during the day if there was a lot for the week, he mainly did the task work and plan-o-grams and when he was done he would come help with freight while my main focus was the back room and freight load. If you’re not lazy and like to be active this isn’t hard work and keeps you fit so I enjoyed it, however what made it unenjoyable and the reason I eventually left is because of the store itself. Their managers were terrible and being from real retail management for a large box store I could easily spot it, if they couldn’t figure out their end caps or center aisle displays they would demand that we fill those spots (due to their lack of planning and ordering) and our company doesn’t just send extra to keep on hand so it was tough, you feel like an outsider and they won’t ever let you forget that you’re a third party. They hired the most incompetent unloaders and we would constantly be left with pallets from other stores that would have to get shipped back out again and not to mention they would put vendor items in our limited space just about every day because it was too much to figure out what products we carry… which is their own items… overall I didn’t have an issue, pay was decent and most people fail to realize they can negotiate so that’s on them. I would probably still be with the company if they serviced other companies but meijer is terrible and that’s the reason I left. 

To sum things up, they are cutting hours going into the holidays because "there is not enough work for our understaffed crews." Read that as the higher ups need to hit their bonuses while bragging about higher revenue.  There is NO other retail companies that try and claim November and December as a slow time. There is too much work for the staffing and the pay. It would be fine if not for these pointless services that they have us do to try and make a quick buck rather than have us properly stock the sales floor, things like filling the register candy while 4-6 Meijer employees watch you, service areas the store or other vendors work on and so forth. Most people do not even rotate because time is on such a crunch, I have found things like tortillas and Hostess products over 4 months expired. Then the entire time you are also talked down to by Meijer management because you can not get everything done. As far as the work culture just look at how anyone saying something like the work life balance is bad, which it is you work almost every weekend and holiday with no holiday pay unless you also use pto, but they just flat out say "no you are wrong it is great." this company has too much bad to list and they are unwilling to hear it and unwilling to change.



This could be a great place to work, however management and corporate hold it back. The work is mostly your typical retail merchandiser job working in your assigned Meijer store or a nearby location. Conditioning the store, working freight and backstock, resets, making displays and the like. The pay for retail is also alright, nothing bad but nothing great. The issue is the fact the company refuses to listen to any feedback. The amount of work for the small staff is not remotely realistic. Instead of helping to ease things up, they add to it and increase micromanaging without any increase in time or pay. You also would get an alright amount of PTO if not for the fact that every time of year is considered the "slow time" where you will be sent home and forced to use your pto to get your 40 hours. Other than management I've never known of anyone being able to take an actual vacation. I left because there is no hope for anything to get better, and found a company that thankfully is the exact opposite.

Advice to managment:
Instead of working your main employees to the breaking point, start taking care of them. Make the workload better, pay what is in line for the workload, don't micromanage anywhere near as much, give proper training, and actually listen to what your people are saying.

I have been with this company for years now, and I honestly love my job. However, there are definitely areas where there is much need for improvement. I have worked in many stores in multiple states and the issues seem to be pretty consistent across the board. There isn't enough training to fit the individual training needs. Due to high turnover, there are not enough trainers to keep up. Newcomers are often not given the attention they deserve for a chance to be successful.  Some of the issue is that the wrong people are being hired for the wrong positions. On the retail ops side, there is way too much expected and not nearly enough labor hours given for the expectations to be met. Supply chain is ine of the biggest headaches of all. Store ops and people ops are typically very good at responding to communicated questions and concerns. Projects team is hit or miss with responses and shared information. It feels like everything is top secret with departments not sharing the information needed for the legs of the company - retail ops - to succeed with dignity and quality. If there was a bigger focus on overall quality instead of numbers and metrics, there would be a much higher success rate. I do love the diversity we have with the wide array of things we do, but there is a lot of room for improvement in all areas. Those improvements might make room for better growth and success as a whole.

Let me be clear, if you’re applying for the assistant manager position at Serv U Success, be prepared to spend all of your time being a general store clerk. The “manager” part of the job is almost nonexistent.

What is existent is the ridiculous work load. Staff and hours have been cut to just a manager, a day assistant and a night assistant for resets. Most days it is just one person which makes it impossible to keep up. We had a part time person which was still not enough, probably would have been if they were full time, but SUS decided to add another manager layer between the store and the district, and to pay for that we lost our part timer and now are under more stress. SUS keeps making more than forecasted so I guess that is all that matters, not employee morale being in the dumpster. 

Advice to corporate. You are treating your employees like machines while claiming you care about them. Just stop it, actually show you care about us by not making us take on 10+ hours of work most days by ourselves, not letting us have overtime to get it done and expect us to work off the clock for free and pay us what we are worth.

Top Job Titles	Average Salary
Assistant store manager 184 salaries reported	$17.64 per hour
Grocery merchandiser 138 salaries reported	$16.17 per hour
Grocery manager 61 salaries reported	$43,922 per year
Store manager 2 salaries reported	$47,864 per year
Order picker 10 salaries reported	$22.50 per hour

Working at Serv-U-Success: Company Overview and Reviews

Serv-U-Success

Serv-U-Success Ratings

Popular jobs at Serv-U-Success

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected