maintenance technician

host/hostess

food & beverage manager

ambassador

painter

Sesame Place

A typical day at work depends on the shift that I am working because you do not have a specified shift because it is a theme park and you may work open, mid, or close. Generally what I do when I am working is I am more focused on being on the sales floor where I observe my team members to make sure they are promoting their games and they are upselling our product and they are communicating with our guests. I also have a staff of supervisors that I am responsible for and I work with them to get tasks completed through out the day and I also work on getting things done that may come from my manager. I learned alot from working with this company because it definitely helped me grow as a leader and the experience I have gotten here helped me throughout the years to advance up in the merchandise department. My co-workers are friendly and I enjoyed working with them and I felt this year I had a relationship with them more so than previous years because we all have different work ethics which helped us all come together and work as a team. The hardest part of my job I would say would be trying to make money over the past summer because its frustrating when you are the assistant manager of a games area in a water park where there is consecutive days of being in a heat wave and no one wants to come out of the water which means I am always having to be creative and think quick to find ways I can motivate my team members and ways that I can grab guests attention for them to comes to the games area. The most enjoyable part of my job I would have to say is working with children. I enjoy seeing children smile and I enjoy the excitement they have when they win and its just nice to see a child smile at you! I also enjoy doing inventory and product movement, I consider myself to be a creative person and I like to implement my ideas with our product by flashing our games and how this could be appealing to our customers to attract their attention. Being able to display your creative ideas is something that makes me feel good about myself especially when you know that it grabs the attention of the customer and its just exciting for me when it comes to the product that we receive because its cute and it just makes you want to promote it!

I have to say Sesame Place has to be the absolute worst place to work. I was hired as a Culinary Host, but ended up being sifted to a Culinary Cook. A typical day included slaving over a fryer and grill in high temperatures in hot summer weather with no air conditioning for the most part. You do learn how to work a few different cooking untensils such as a deep fryer, and co-workers are pretty down to earth and cool, everyones about the same age and share the same interest, some play here and there. When it comes to management, HORRIBLE is the best way to describe it. They work you like slaves, treat you as they please with no care in the world, and your given many hours, too many hours to the point where you have no life outside the workplace. Culinary is one of the worst, when closing whichever mini restuarant you get placed in, everything must be cleaned in a particular way, so dont expect to leave on time, ever, trash is held responsible by you, pushing a huge whale like bin up a hill to get to the garbage compressor. I would'nt recommend anyone work her for the money. Also, advancement is rediculous and random, you must have a year of previous employment atleast, and are interviewed in compitition with many other employees and chosen at random. That may seem cool, but you dont hold that title as "supervisor", as the next year your title is removed and out back up for raffle again. They require you to take a break which is a plus. Very unsanitary, they hold on to beyond old products, I've witness things such as expired caked from months ago still trying to be sold to customers, its disgusting.

Going through the departments 
Culinary : very catty and will talk behind your back if you aren’t part of them. However if you are in culinary they will defend you endlessly.
Security : the captain one of the sergeants is the only thing wrong with this department. Other than that security is pretty easy and fun especially the grave shift (12am-8am).
Guest arrival : must have a smile on your face but overall the department is pretty easy to relaxed and laid back. One of the best pets of the department is how you can be friends with every level of leadership. However the only way you will get promoted is if you are part of their cliques outside of work.
Entertainment : wild department with a lot of fun people. Probably one of the best departments if you love this work and can get into character. 
Merchandise : very relaxing culture and leadership. Just don’t step on anyone’s toes or you will be outcasted. 
Rides / lifeguards : the most guest interaction job at the park, so be ready to smile and be courteous to everyone. Pretty relaxing job just make sure you bring water with you and went to the bathroom before your shift otherwise it could take a minute before you can be relieved. 
Park Quality : you’re going to be the butt every other departments jokes. But it’s so relaxing in the department and the leadership. 


As a 20 year old college student I thought that this would be a fun place to work. My coworkers were very nice. College students are in charge of the high school and new college students. If you are over 18 then at the last minute you have to fill in for someone who cannot work past 8 PM because they are under 18. There is a lot of nepotism and the college students who are supervisors are hooking up with the higher ups. I worked very diligently all summer but because I have a medical issue I was not asked to come back for the next summer. High school and college students who stood around and flirted all summer, doing nothing were asked to return. What a lot of them do is go hide so they don't have to clean up the park, actually put any effort into anything. Your days, nights, and weekends are in a sense ruined because you never know what hours you will work. If you ask a manager to accommodate your schedule they frown at you and tell you to grow up. There is a great deal of gossip that goes on continually by the managers. Take a job in the air conditioning at a smaller business where they will appreciate you. 

- Provide World Class Service and ensure Culinary Standards of Service are met
		- Maintain food quality assurance through time and temperature control
		- Perform general food prep work including produce, desserts, entrees, snacks and basic menu items
		- Perform general housekeeping tasks including maintaining guest dining areas, dish rooms, back areas, etc.
		- Maintain a clean and sanitary work environment
		- Ensure correct portions are served to guests
		- Ensure that recipes are followed to meet food quality production standards
		- Follow safety guidelines and wear all required Personal Protection Equipment (PPE)
		- Fulfill guests' food and beverage orders in a timely and courteous manner 		
		- Assist with various types of service styles, ranging from outdoor snack locations, restaurants and team member dining
		- Accurately process monetary instructions and operate a cash register
		- Serve and handle hot and cold food items and beverages in a timely and courteous manner 
		- Point of sale experience with consistent customer interaction.  Processes customer sales transactions and all types of payment by operating cash register and all applicable equipment

When I started this job, I loved it. It was a very fun job for the summer with people all in their teens, so it was easy to relate to people. I had a lot of fun, it was a great job. The off season was also great. My biggest mistake was applying for a leadership position and that is where it all went downhill. The managers do not respect you at all and are very rude, fake people. They seem to forget that it is THEIR full time job but OUR part time job. They think we take it as seriously as them and regularly get annoyed if we don't. Being a member of leadership is exhausting. You only get a dollar extra (the pay is horrendous all around) and you deal with SO much more. It is an every day thing where customers yell at you, then your managers yell at you, then you go home, sleep, and do it all over again for another 8 hour shift. Being leadership (assistant supervisor and supervisor) is the worst position. Everything goes through you and you are expected to upkeep a location, yet you are given minimum respect and terrible pay. So all in all. Great job in the summer but make sure you limit your hours so you are not scheduled every day. I can not stress this enough, stay a team member. That promotion is  not worth it. As leadership, horrible. Tarnishes your image of the company and people you once respected. Please do better. 

Working at sesame place was very fun for the first three maybe four years and then i advanced in the company twice and I was there for almost ten years until i got pushed out of the company by people who just started working there. i loved my co workers and my job and i chose to leave with dignity and i put my two weeks in and they decided to "speed up the process" and walk me out of the park the next day i put my two weeks and just because i found another job and at first i was willing to work both jobs and had a conversation about it to my manager they still did not care so I had to leave and it was hard that was my first and only job for 9 years. They didn't start caring about their employees until everyone started quitting and they were in dire need of improvement. So they raised the pay just to get more employees and i hope the new hires have fun with all the chaos that is now sesame place. The only upside were the benefits but i rarely got to use those perks because i was always working all this overtime and i barely took any vacations to use those perks so it was pointless.

I worked there during COVID and as such there were many restrictions. The ramifications for infringing on these restrictions (even accidentally) did not garner a great reaction from your supervisors to say the least. Because of the whole ticket + reservation system scanning tickets really felt like you were playing Papers Please where the conditions for entry changed nearly every day. I also got in trouble for having my line be too long meanwhile the only reason my line was long was that everyone else with me wasn't checking their reservations and I was basically the only one that was. The supervisors at the time I worked there were nice and supportive, although I think I asked too many questions for their liking.
You are standing literally all the time when working there too. At least youre in the shade for the most part but even Hershey Park has chairs for their ticket scanners to sit in.

A typical day at Sesame Place is clocking in, getting a position to go to, maintaining that area keeping that area clean. I learned a lot about machines, how to run different types, different chemicals to use while cleaning; I took matters into my own hands a lot of the times and if something was missing i took initiative and got it myself, or did a job that was not done by someone else, just so the areas looked good (for the guests). My co-workers were not the best to deal with; they hire at 15 years old, were immature and since it was their first job they did not know much, trying to get the hang of how things work, so I basically taught them myself. Training in my department was a joke, they joke the whole time skipping over things, giving the answers to the quizzes. I was not a supervisor but I acted like one so it could make my job easier, that is what made me days hard. An enjoyable part of my day is when I feel I did a good job, maintaining my area perfectly, and getting compliments for it.

All in all, I think that working at Sesame Place was a good first job, but after working there lately for a couple years things have not changed and the things that were changed were for the worst. Before work used to be really enjoyable, I loved the people and the work environment. I did learn a lot of customer service skills and how to handle problems with adults. A typical day of working is busy on some days but lately not many people have been going to the park as much so things have been getting slower. The hardest part about my job ever was when I needed a supervisors help and no one was ever around to help, even if you tried to call/radio for them they were usually a good 5 minute walk away when you really need them ASAP. The most enjoyable part of my job was when little kids would play with the toys in the store since I was in merchandise, and you could sit there and play with them and ask them questions and just see their faces light up with joy and wonder.

Top Job Titles	Average Salary
Maintenance technician 2 salaries reported	$23.89 per hour
Host/hostess 4 salaries reported	$11.75 per hour
Food & beverage manager 4 salaries reported	$51,876 per year
Ambassador 1 salary reported	$13.75 per hour
Painter 1 salary reported	$22.50 per hour

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