warehouse associate

customer service representative

shipping and receiving clerk

forklift operator

finisher

Shades of Light

Small office/warehouse, so no benefits like you would have in a big office building like a gym, cafeteria, etc. Very poor on-the-job training; you're pretty much expected to just "get it" on your own, but you WILL be reprimanded for the inevitable mistakes made. Pay is low in comparison to similar jobs. Warehouse workers still start at $12 an hour, which they said upon hire will increase to $13 after "a few months", but I found myself with a minute raise ($.20 - $.40 was the average) after 8 months. Managers expect workers to perform additional duties without additional compensation, and specialize in being typical micro-managers. The most enjoyable part of the job is the pace and ease of work. It can be incredibly busy at times, but the pace is mostly moderate and the work is easy, which, I guess, is why people stay so long. Very little room to move up within the company, and many of the higher ups have been working 10+ years. Great if you're 18-23, relatively new to the work force, and looking for easy experience. Very bad if you're experienced and craving a living wage

I worked in the receiving department for only a month during Christmas season. During my short time at Shades of Light I experienced day after day of slow and tedious tasks such as sweeping floors and tossing garbage for around 3 hours before shipments arrived and gave us tasks to complete. More often than not, the shipments were far too small for the amount of staff that were on hand and the unloading and breaking down process didn't last long and usually we struggled to find things to do afterwards and therefore went back to sweeping. The management was generally very disrespectful and talked down to many employees. The team lead in receiving was usually very rude and was horrible at taking questions from new employees. She was very demanding in a very unprofessional manner and would take no less than complete obedience even when asked questions about better ways to get tasks done. 

If you are a skilled and hard worker this is not the place for you. No matter how hard you work or how much work you accomplish they continue to recognize and shelter those who play on their phone and do little to no work, if you complain and ask for money, they railroad you out of there quickly due to the fact they have no employee retention program for good workers. They continue to let good ones quit and spend countless dollars training new ones that in no time will be gone also. This is not a place you can work with a family and bills as there is little chance to move up and increase your income. In times where employers say good help is hard to find this company lets them slip through their fingers on a regular basis. They pay you the same as an employee that does nothing but talk and play on their phone while you try to do your job effectively and be productive. This is not an attack on the image of this company just the actual cold hard truth as many reviews on here states so move on if you're a good worker no money to be made here to support a family in 2023 and forward.

I wouldn’t even recommend to work here to my worst enemy. Expect to be demeaned by your managers, even if your doing your job right. The head warehouse manager just sits in his office all day, only comes down to complain to other managers or stare at the employees without saying anything. The managers have a rude way of addressing and talking to people. Wanna express your concerns to HR, why waste your time, because nothing will be done. The policies that are set in place to make it a “fair” workplace are in fact there to be used against the employees when the managers see fit. Only work here if you need a job, and find somewhere else quickly. Trust me, the turnover rate here is outrageous. The pay is alright and just enough to get by. 

I came in at the end of August. Was pretty hot in the warehouse. They didn’t really have much of any managers or training depolomemt. No one reall felt like training me and I was handed off by several people. I felt like I was a inconvenience rather than a new hire.the only break we got was a hour and that just covered breaks as well as lunch. I would get scolded twice a hour for trying to learn the ropes. I was treated like a moron when I had 4 years of warehouse experience. Start pay was $12 a hour no exceptions and to be just considered for a raise you had to work there more than six months. Also trying to grab a bite to eat outside of work was a nightmare with the narrow roads & traffic.

Shades of Light was an amazing place to work for. I learned more than I could ask for, and I appreciate that. In terms of IT, I went from being help desk to basically running the Infrastructure as a System Admin. As the company grew, I was able to learn new experiences readily, even if they weren't in my department. This is important, since success for any small to medium company requires some sense of how the company functions  as a whole on a semi detailed level. Sadly, you have to be patient with them. They are a growing company and are still learning what to do, and how to do it. They will make mistakes, as any company does, but they try to learn from them. I have no doubt that they will make the best decisions that they can.



 Training was non existent and the managers basically sent a bunch of emails and throw you on the phone. Big promises of being part of the vision for growth. They claim an open door policy with HR and management yet very uncooperative and many requests are ignored or dismissed.Definitely a bridge job for sure. If your looking for something to sustain income while you search for other jobs great place to work not the place if your looking for growth or proper compensation. 

If you like working in daycare center with management not knowing what to do, this is the place for you. With exceptions to a few employees and mangers this place is a dump. Upper management don't know what's going on so mid-levels managers don't stand a chance. Great employees work here, but you give us no real direction which makes the environment toxic . If someone was to ask me if I would recommend  this place the answer would be no 1000% 

Days went fast as you stayed busy but a lot of the busy work was dealing with managements inability to make a decision as they often interfered with current process and made up rules as they went. Management would tell you one thing then change their mind moments later after you already processed transactions. Hardest part of the job was listening to the owner complain about everything and everyone on a daily basis. Most enjoyable part was starting early and ending your day at 3. 

All breaks and your 30 minutes are designated
Mandatory overtime
Terrible management
Awful retention rate
Absurd workload to pay compensation
Management refuses constructive criticisms
Policy constantly changes without implementing any proper training or without clear communication

Top Job Titles	Average Salary
Warehouse associate 1 salary reported	$15.00 per hour
Customer service representative 3 salaries reported	$15.67 per hour
Shipping and receiving clerk 1 salary reported	$15.00 per hour
Forklift operator 2 salaries reported	$15.25 per hour
Finisher 5 salaries reported	$16.00 per hour

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