order picker

account executive

truck driver

supply chain specialist

warehouse worker

Shamrock Foods Company

Shamrock is truly a great place to work. I worked in the retail store (the only one in AZ) as a store associate and management/coworkers were great, they pay above minimum wage, typical benefits, they really seem to care for their employees. I only worked there just under 2 months and it literally took 1½-2 hours to get there on the bus due to being the only retail location, but it was worth it and was hands down best job I ever had. I would drop my current job and go back with them in a heartbeat to this very day if the store had another opening for my previous position. 

Typical workday was help put away dry loads in the mornings, do any specific tasks management asks you to work on, work on your assigned aisle first; other than that I essentially got to choose which aisles to focus on, could retrieve merch from the back to stock on the shelves yourself (didn't have to ask), like it was a very relaxed environment. Every store runs differently, but at mine employees pretty much could choose which aisle to work in for the day (after completing tasks if management specifies), but we each had our own aisles too if that makes sense. I usually stocked the flavored syrups aisle. Once the aisle looked all set/fully stocked, I could choose which aisle to spend the rest of my shift on. About 4 hours into my shift I'd have a half hour lunch then back to work. Dress code was lax too, company shirt, black pants (leggings/jeans are accepted, I thought that was really awesome), no restrictions on body modifications, it was very chill. 

I started off working the front of the store so I was trained on the register. It was a bit intimidating because it's way different than anywhere else I cashiered (bar codes are scarce, some items would be mislabeled with the wrong code, determining what's charged individually/by the case, process for charging to the customer accounts vs regular checkout, etc.), plus when there's no customers at the register, you gotta be stocking in the aisles yet still keep an eye up front so you can jump back on the register if needed. Again, way different than any other position I've had before. Eventually I was put in the aisles full time because I was more productive there. I personally enjoy stocking plus I had really awesome, funny coworkers that I clicked with so work was really fun. I was usually bummed by the end of my shift because it was so enjoyable, I wasn't ready to go home yet. 

The only bad things about it is the probationary period is 3 months after getting hired and during that time, they don't really accept missed shifts if you're already scheduled, and they don't offer extra Holiday Pay for holidays, which are required. (They make schedules 3 WEEKS in advance and if you didn't request a day off before it was made, it will count against you for missing that day.) Tardies are also generally not accepted during the probationary period.

The location I worked at was pretty great despite their probationary terms, I was going through a LOT upon getting hired that threatened my scheduled attendance occasionally during the probation. I was excused for a couple absences that weren't requested ahead of time. Unfortunately about a month in my son got sick and couldn't attend preschool for 48 hours due to the daycare's policy. I found a sitter for the first day but was unable to find one for the other, and did I try my best. Unfortunately with the previous leeway I was already given, they couldn't keep me after that last absence. But I was definitely given some leniency despite their protocol which I'm thankful for, and that never would've happened had I not been totally transparent from the get go about what was going on in my life at the time. They are not judgemental at all and they will work with you if you just let them know what's going on. I was encouraged to reapply in the future if I was available for a full time schedule and even said they wouldn't contest it if I had requested unemployment after being let go, AND that it wouldn't affect me getting rehired in the future. Sadly there are no more positions like I held at the store at this time, for awhile now :'(

Wonderful place, I just wish they could excuse absences if you have a legit reason/no other option but to miss that shift. Probationary periods are important for jobs, but they don't tolerate a lot of things they normally would if you had more tenure there. Life happens and sometimes those circumstances happen to be during the first 3 months. I wish there'd be  a bit more understanding about that. 

All in all a fabulous place to work. 

The people are awesome to work around on the corporate office. The manager is flexible with the time schedule. In my dept we are allowed to do our work with no micromanagement. Although in other depts they are micromanaged fully. There are a lot of things that need to be improved and strategies are very much need. Training sucks. Its only hands on. So depending on who trained you is what you will know, which could be the wrong way of doing things. The pay is a joke and there are no company perks to offset it. The pay raises are only 2.5%, if your lucky, a year. The workloads are always high. Although in a corporate setting your treated like a call center. Shamrock only gives you 2 paid holidays off, Christmas day and Thanksgiving day. All other days you will have to use your pto or vacation days. And no you are not given extra days of pto or vacation. Its the standard 3wks all together for the entire yr. An idea would to be allow people to work from home to balance out the 2 paid holidays. This company could be a great company with longevity but they are going to have to put some good strategies into play, increase people's pay tremendously and give there employees some perks to want to say and help this company thrive. There systems are outdated and there programmer are like beginners. Which also places the company into the stone age. They should really do some bench marketing to get some real nice systems implemented into the company that will allow better productivity. They should also stop hiring people just because they came from US Foods. This is not making Shamrock any better as it actually slows them down. In this case people who have no type of industry experience is better than having experience. Retraining thought processes is not a good idea when trying to move your company forward. Bringing people in who have business experience helps the company grow by utilizing the skills, expertise and the out of the box thinking.

It's one of those jobs that the job itself is not bad but the management and hours are awful. I would recommend this job if you have no hobbies or family and want some good cash. They lie in the interview about saying these is a good work life balance. But the start constantly changes but always goes later. It's one of those jobs where you don't leave at specific time but until the job is done. That can be anywhere from 8-18 hours. Yep, not even joking about that one. The common shift is either 10 or 14 hour days 5 or even 6 days a week. With these long hours, they yell at you to go faster. Leaving you at the end of the day feeling drained and defeated. Just be prepared to literally work all the time if you take this position. Management has made so many terrible decisions that trickle down and effect the crew. One time they promised new hires a big hire on bonus and they would receive it after 90 days, anyone that didn't walk out or quit before their 90 days would either get fired or not even receive it. From the time i've started, I probably have seen 120 people come in and out the door. Turnover is super high. Not to mention, the more proficient and better you are at the job, the more responsibility you get tasked with no wage difference. In the midst of all of it, everyone around you is just as tired and beat and debating on walking out. The mental health and moral in this job is super low. If you don't pay for it with your mental health then you will with your psychical health. I've seen countless times of where people put their two weeks in and immediately getting fired on the spot for it. If you earn any paid time off (super hard to get), to be able to use it is a huge hassle and you don't know whether the time was approved or not a day or two before your request. If you have no PTO or sick time, under no circumstance can you take anytime off without retribution. The quality of life of working here is very awful. In the midst of all it, the wages are just alright. 

What is the best part of working at the company?
You start out in reserves, meaning you get the routes the seniors don't want. Route is different every shift. Takes about two years to finally win a bid for a route with growth of your seniority. Loads are stack on the floors of the trailer without pallets, so get used to the load falling over and having to dig and constantly handle the same product multiple times per route. Loads are heavy, usually 10 to 14 stops, 900 to 1200+ cases to hand truck down a steep ramp of the trailer. Will work 12 to 14 hours daily and usually make sure you hit a 16 hour shift per week. Constantly contacting your cell phone, even when your not schedule for any reason, even just to say the call was accidentally.

What is the most stressful part about working at the company?
Same as before, be aware of what your are signing up for. 

What is the work environment and culture like at the company?
Very fake cheerful. Smile in your face, the back stabbers.

What is a typical day like for you at the company?
 1 hour to get paperwork and keys, then find number tractor in unassigned spot in dark if you work overnight. Then find trailer in another three lots un assigned as well or still on dock. That an hour off your 14 before your start route once you check equipment. Hope you don't have to go over to service, happen often if you are taking out a lift gate trailer. Maybe another half an hour to 45 upon arrival of first stop. First 5 stops could be very hard to complete because meats seem to always gat to the load late, so you usually are shift and moving the meats for all the stops for a while until you finally get an opening on the tail, unless the is a pallet 50lb flour, beans, rice. Frustrating work. Usually ends days with a very heavy stop second or last, after you have been working the whole night through and are burnt out.

I wouldn’t wish this job on my worst enemy! I was lied to about everything about this job in my interview but my pay. They told me what my days off would be & when I started I had completely different days off. When I asked about it, they said that was MY SCHEDULE. I had to set them straight before they gave me the original days off. They told me they would provide me with supplies to do my job and also a jacket, beanie, gloves, & work boots. I was told that by my hiring manager and HR. On my first day I asked for those things and the same hiring manager looked at me as if I was speaking a different language and said I would need to get those things myself and that they do not provide anything of those.  This job is very demanding & stressful. Cases are like 40- 120 pounds. Most of the time cases are tooo high to reach, and there’s never available pallets to use. You have to search the warehouse for them and with all this they  expect you pick 135 cases per hour.  The cases need to be placed in a certain sequence between 2 pallets but 95% of the time there is no place to put the case in the specific order it needs to be.  Your pallets are to the roof 90% of the time. The managers are awful and long term employees aren’t willing to lend a helpful hand.  And if someone does actually help you out you have to be wary of sabotaging. Because most of the employees there are shady! Safety is does not exist here. Workers are constantly crashing into each other on the electric pallet jacks & getting hurt, people are constantly going on light duty because of hurting their backs, and people even have to climb the racks just to get product.  I really wish I didn’t leave my old job for this place.  Basically if you’re willing to do anything for money but hit the corner or pole then go for it, but If you’re not willing to do anything for money, look elsewhere or stay at the job you’re at!!

Shamrock Foods is going through many changes that include bringing professionals in from competitive companies.  This has been a lengthy transition and many good things have come out of this growth.  What is missing is the personal connection that was once enjoyed by all employees with upper management.  Some of the heart is missing-procedure and protocol have replaced this.  The longer you are with the company-with the current management system, the less valuable you feel. This was not always the case.If you were loyal to Shamrock, Shamrock was loyal to you.   Not to say Shamrock Foods is not a great place to work with a good atmosphere-I have heard that we are the best in class-and I believe this.  But being a long term employee, I am starting to get moved around and dismissed.  My prior contributions mean nothing to the new management-as they do not know what it was like before, the time we have put in, the pride we have taken in our work, lifting Shamrock Foods up to what it is today.  I would love to see people in our HR or Talent Acquisition actually research it's employees to find what they have done in the past and what they are capable of in the future.  I feel they are losing many good loyal people due to being short sighted and not remembering their employees are their greatest resource.It's like you worked very hard and happily, but you worked yourself out of a job, because now you aren't as valuable as the new fresh faces coming in, for less salary. 
People need to feel appreciated in their work lives and feel they are working towards a common goal.  But when your years of service are being back seated to newer and cheaper people, it's not a stretch to feel under appreciated.

The pay was good, the hours exceeded 40 easily once I transferred from Flagstaff to Phoenix AZ. My workload was excessive and I struggled with completing everything in each store, each day, in my route. And this was a position I had worked for a year and a half already in Flagstaff AZ so I knew how to do my job. I think that I had too many stores on my route and/or objectives within each store were too high. 
I messed up by not really asking for help when I needed it, I kept re assuring that I would get the hang of the new route, and  I never quite got it down. I would get so stressed too and ended up making some mistakes with my accounts that resulted in my termination. I will say that my new managers were not very understanding bosses, at least not in Phoenix, I was the only one on the team that ever had stuff come up being a single mother with kids in school, so I don’t think the managers ever had the resources to cover the rest of a route one day if an employee got sick or had an emergency and needed to pick their kid up early or anything like that. And I’m not even saying these incidents came up often, but if they did, I was definitely on my own and better figure it out.
Otherwise, the benefits were fantastic, pay was comfortable, and my first couple of years working in Flagstaff were less stressful but I still kept busy and had a cool couple of co workers that were helpful and fun to work with whenever we had a project or training to complete.
My position, you work independently throughout the day and have to manage your time efficiently, but you also interact with store managers often and have to focus on building good working relationships with them. If they trust you, your day goes much smoother. 

When opening new locations upper management is often lost, unhelpful with training,  and all about getting the stores ready for grand opening, despite constantly cutting corners which then leads to a problem after they leave and its just the hired staff left to figure out how to fix their mess. The attendance policy is an absolute joke considering most staff work in extremely cold conditions and are given a thin sweater to work in, And we cant use our own warm clothes as the company only wants you wearing shamrock brand clothing. Incoming orders from trucks is total chaos. The company uses outdated systems which forces employees to over verify the goods coming into the store, moving them from pallet to u-boat to be worked on the foor, Instead of scanning in product and the inventory updating to match what came in, you have to manually check line by line on the invoice, and change pricing before finalizing your order.  Cross training doesn't exist, no one is confident in their roles or how to preform them, yet management allows no time to complete online training that also cant be accessed most of the time because the site for training is continuously having issues. This is just a small portion of the idiocracy displayed by shanrock.. The pay/benefits aren't worth the extra work. Amazon, ups and the like aren't this disorganized and they run warehouse operations bigger than shamrock. Do Better For Your Employees!! 

I had considerable experience in the areas that I hired on for with shamrock. In spite of this, there was never a time when my supervisor asked for an opinion from me. I knew going in that they did things a bit differently but I surely thought that 12 years of experience would at least give me an opportunity to share my experiences.
I finally decided that I could no longer tolerate the horrible upper management decisions and resigned. I had been told that I was going to have to work 60 hours/wk instead of the 50 that I was working. I was also told that I was to blame for low profit margins even though I had ZERO input on pricing, purchasing costs or item placements. Not sure how I could lower profits if I couldn’t change pricing nor could I negotiate costs. 

I was also told that I wasn’t “busy enough” even though I was working 50 hours per week, rarely took more than 30 minutes for a meal break and never took any other type of breaks. I was CONSTANTLY busy and always looking for ways to improve the processes. My supervisor, however, often took off early, came in hung over and took at least 5 smoke breaks every day. 
 
Bottom line, my supervisor was not getting the job done himself and he was going to lay the blame at my feet. I chose to leave instead. They had just hired a new supervisor for him and the pressure was clearly building so he was doing anything he could to shift the blame. 

As I said earlier, I did a very similar job for 12 years and was recognized for increased sales, profits as well as numerous customer service awards. To be treated as I was by someone who had alcohol issues was not acceptable.

It is difficult to review the company as a whole when working in only one department.  One would like to believe that the problems of the department in which one works is localized and isolated, rather than systemic.  Unfortunately, the problems I encountered while working for Shamrock proved to be systemic.  The company is extremely bureaucratic.  Management resists change and often attempts to quash new ideas until they have an opportunity to take credit for them.  Seasoned employees are given preference over younger, more motivated and more productive employees. This company will bully you as an employee if you uncover any practices that could prove threatening to the company's reputation or potentially merit legal recourse against it.  The company's idea of "family" and "trust" and "mutual respect" is compliance under duress and threat of penalty at law.  Upper management is paranoid that employees they let go are out to get them.  Returning work that had been taken home is subject to legal recourse for "disclosure of confidential material."  Of course, had they informed an employee that they were being terminated, there would be no need to return any work or property belonging to the company after termination. Would they rather it be destroyed?  How does that benefit the company?  The people seem nice, but not sure they know how to treat people who are trying to HELP them with sensitive information on bad business practices.  It might make an employee think these practices were either intentional or illegal.

Top Job Titles	Average Salary
Order picker 5 salaries reported	$22.14 per hour
Account executive 10 salaries reported	$70,000 per year
Truck driver 7 salaries reported	$33.21 per hour
Supply chain specialist 1 salary reported	$85,000 per year
Warehouse worker 9 salaries reported	$22.05 per hour

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