car sales executive

used car manager

service advisor

Sheehy Auto

If you are looking for a position outside of sales, Sheehy is a good stepping stone especially for a younger professional who doesn't expect to earn much and can stay focused on the goal of obtaining experience and WHAT NOT to look for in their future career. The pay is extremely low and there is minimal advancement and raises. You will be expected to "prove" why you are fit for a raise annually and they will either agree or disagree instead of managing and keeping track of your progress. For example, my first raise was .50 on top of already being underpaid. Management is very poor and no hold no accountablility. They culture is that of a shady car dealership, except it flows over to the admin side which is  unacceptable.  I didn't experience team building exercises, encouragement, or pleasantries and they do not want growth at all, because the people there are already set and have fought to get there. Don't expect professionalism, there is a constant use of profanity, hostility, and extreme excessive frustration on the team that is rarely composed. You will be expected to answer to multiple different people that you will never meet and the emails will be short and unmannerly. Bullying is acceptable and even encouraged because, as stated before, there frown upon anyone who awaits any type of raise, position change, or advancement. You must have thick skin and keep focused on your overall goal. This job is one step up from working as a fast food cashier.

After paying $400 for a training class that was completely voluntary and seemed like I had secured a job, I additionally had to wait three weeks for a call back. Once hired, four other members from my training class had already started two or three weeks in advance. Beyond that, it took a week and half to get an employee id and put into the system; took almost two weeks to get a company email so I could properly start learning the job basics.

Even after obtaining those critical criteria that should have been done within the first few days, I still sat in the corner of the showroom because my trainer did not like me sitting with him. I sat there looking out the window for hours because no one there was encouraging or helpful. I even tried to ask the VW manager a simple question and his response was a stern, "let me stop what I'm doing so I can help you. These are things you can easily Google yourself."

My trainer did not like me talking to the customer, constantly judged my personality and anything I said. It was a completely stressful and anxious environment. I even had a customer say the showroom was not very welcoming.

After two weeks, I gathered my things and turned in my iPad. I told them it wasn't working out for me. I had such high hopes of working here and was extremely let down. Sheehy of Hagerstown is a nightmare!

I worked with Sheehy for half a year, while working there my first week was great, everyone was nice system was a bit out dated but it got the job done. After the dust settled multiple new and different policies came up almost weekly. So one week you were doing it right the next was completely wrong. Advisors were strictly commision meaning when we closed late and did nothing but oil changes we did not get paid. while closing you would be expected to work 9am to 9pm(from 530pm-9pm youd be by yourself) the pay fluctuates wildly and there is no cushion. You could work 100 hours a week and if you only sell 1000$ you get 100$. The customers are the most BACK STABBING people there are. If its not for free then they will complain until it is free ultimately causing some people there job. As of now since ive started and left sheehy over 6 people including the service manager has been fired and another 6 have left. DO NOT be fooled by the cloak these people put on, while the manager drives around in his mercedes, the lower people drive accords and sentra's. Take hold of my warning DO NOT WORK AT ANY OF THESE PLACES.

I've had the pleasure of working with this company for a while now, and I can confidently say that they truly stand out from the rest. From the initial consultation to the final delivery, every interaction I've had with them has been exceptional.

The team is comprised of knowledgeable, friendly, and dedicated professionals who genuinely care about their customers. They take the time to understand your needs, offer personalized solutions, and deliver high-quality results that exceed expectations.

What impresses me most about this company is their commitment to excellence. They're constantly innovating, improving, and pushing themselves to be better. It's clear that they're passionate about what they do, and it shows in every aspect of their work.

I've been consistently impressed with their communication, responsiveness, and attention to detail. They're proactive, reliable, and always willing to go the extra mile to ensure customer satisfaction.

If you're looking for a company that truly puts its customers first, look no further. This company is the real deal, and I couldn't recommend them more highly. They're a shining example of what it means to provide exceptional service, and I feel lucky to have had the opportunity to work with them.

The service department is so chaotic that no one has any time to train new hires. You are supposed to receive a minimum of a month of salaried training, but you’re lucky to get a week. They sit you in front of a computer, right in front of customers, and tell you to watch a few training videos. This process is interrupted constantly by angry customers. Then they throw you to the wolves. The lane manager is awesome at her job, but rarely has time to help you. You get paid NOTHING on all services that are part of their “rewards” program. The customers wait several hours for basic services like oil changes and state inspections. By that time, they’re mad at you, simply because you’re the only contact they have at the dealership. That, in turn, means your surveys are going to be awful. That means your commission percentage is then lower because of your CSI numbers. I’d only recommend this job to someone with lots of experience that already knows all of the systems. Then again, the ones with experience aren’t going to stay at a place where they don’t make decent money and always have mad customers.

Called out for COVID. Did everything the employer asked of me to still return and get fired. Got hired with multiple people. Sheehy cares about there management and people above you getting money. They could care less about there sales team, detailers or mechanics. If you don’t do your job they’ll just hire more people to do it and then make an excuse of why they need to let you go rather then helping you better yourself or be upfront about you not completing the job asked. Also roles and who’s in power is confusing while training new rules were made every week. Then once on the floor your not assisted what so ever. You come in do what you think is right if you don’t know then your left alone not selling any cars or knowing what your manager wants from you. Never organized, half the people I was hired with don’t even have there own desk or anything for that matter. Got a tablet and the bare minimum. They hire you for #s and again so the management can make money off the new sales people they hire for a month or two then they let them go.

If you're looking for an amazing workplace with a supportive team, Sheehy Nissan of Glen Burnie’s Service Department is the place to be! From the moment you step in, you're welcomed by a friendly and hardworking staff that truly cares about delivering top-notch service.

The leadership fosters a positive and professional environment where teamwork, growth, and customer satisfaction are top priorities. Every day, the team goes above and beyond to provide excellent service to our valued customers, making it a rewarding experience for both employees and clients alike.

Whether you're a technician, advisor, or part of the customer service team, working here means being part of a family that values dedication, expertise, and customer care. The camaraderie among staff, the opportunities for professional development, and the commitment to excellence make Sheehy Nissan of Glen Burnie’s Service Department a fantastic place to build a career! 

1. Shipping and Receiving; checking in parts, helping manager/co-workers with finding parts, shipping and receiving via different vendors, etc. Doing extra chores, such as working on scrap report.
2. I learned that one can only do so much. I need help from others, and I need to help others, too. Teamwork is key for this job.
3. Peter, the parts manager, has been terrific. Very energetic person. Sometimes, he can go a little bit too excited, but most of the time, he is a good manager.
4. Co-workers are good. Friendly, and willing to help.
5. Hardest part of the job is... seeing special orders not getting picked up by service advisors/technicians.
6. Parts are actually being handed out, and cars are getting repaird.

This position is horrible! There is absolutely no security in it at all! They have relieved people of their position 10 minutes before their shift ending, want to pay $10/hr for you to remember every fine detail of scheduling for about 10-15 different stores within the company, sound like a robot reading off of scripts and calling customer just about every other day. It is against policy to call and ask questions of colleagues at other locations while customers are on the phone, instead give excuses, lies and apologize for the poor customer service they are given. Not a place I would recommend to anyone. "They decided to go in a different direction" is the line they give when they relieve you of your position with no further explanation.

What is the best part of working at the company?
Never ever again will I work for Sheehy in any capacity. In my opinion,  there are too many other good places to work at than work at Sheehy. So for me, its  a hard No! Not again, not now, and not ever. Sheehy was by far the absolute worst place I have ever worked. The management there is bottom of the barrel. On a scale of 1 being the worst and 10 being the best. Its definitely a 1 for me. 

What is the most stressful part about working at the company?
The lack of any kind of support from manager for starters. Its basically a social club there. You gotta be in good with them or you don't fit there mold. 

What is the work environment and culture like at the company?
Very toxic, unprofessional and its a social club.

Top Job Titles	Average Salary
Car sales executive 1 salary reported	$17.50 per hour
Used car manager 1 salary reported	$140,000 per year
Service advisor 1 salary reported	$15,000 per year

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