senior accountant

program coordinator

Shelby County, TN

VERY STRESSFUL ON A DAILY,SUPERVISOR WAS VERY UNORGANIZED,THE COUNSELORS B'S AND C'S WERE TRAINING ME AT THE SAME TIME MY SUPERVISOR WAS TRYING TO TRAIN ME,IT TOOK CLOSE TO 2 MONTHS FOR ME TO GET THE BASIC TO THE JOB,I LEARNED ALOT PERTAINING TO PROBATION ,STATE AND FEDERAL.MANAGEMENT WAS POOR,MY SUPERVISOR WAS ON PROBATION FOR HIS MISTAKES AND HIS SUPERVISOR WAS ON PROBATION ALSO,IT WAS VERY UNCLEAR TO ME HOW HE BECAME A SUPERVISOR,CO-WORKERS WERE EXCELLENT AND FUN TO WORK WITH,THE HARDEST PART OF THE JOB WAS TRYING TO UNDERSTAND WHAT MY SUPERVISOR WAS TRYING TO TRAIN ME ON,HE WAS SO NERVOUS DEALING WITH HIM BEING ON PROBATION,THAT HE WAS LEAVING OUT 50% OF THE INFORMATION THAT I WAS NEEDING,I FELT AS IF HE WAS TRYING TO PUSH IT ALL ON ME AND SHOWING THAT I COULDNOT DO THE JOB,THE MOST ENJOYABLE OF THE JOB IS,WHEN MY CLIENTS COMPLETED THEIR PROBATION AND ALSO THEIR PARENTING CLASSES,IT MAKES A PERSON FEEL GOOD

The typical day in a jail environment is very fast paced. There is a constant need for customer care, multi-line phone operations, data entry and staff support. The teamwork amongst coworkers is what continues to provide a pleasant work place that accurately processes the individual needs of each customer. The management is very helpful in most aspects. The hardest part of my current job is being able to see our society at its downfalls, and knowing that not everyone will be accepting to the help offered. I do however enjoy the different people that I have had the opportunity to meet and work with. I've learned that in every situation good or bad that professionalism is a key aspect to overcome.

The Jail morale is very low starting from the top to the bottom. I like the pay and the hours because I a have a family to take care of. If it was not for my family I would have been switch jobs. It is hard to find a job that is paying same amount with out a degree or certification. We make due with what we have. It seems as everything is going down hill. It is getting very stressful. Everything changed. It is not a good change.

I do my 8 hours and go home. I do not see any moving for anybody unless you are clicked up with someone up top. 

They suppose to have a tuition reimbursement program but they never have funds for it. 

They never have funds for anything. 
 
The retirement sucks. I will be walking around that place with a walker if I wait for retirement.

201 poplar is considered a horrible area to work; overnight.. 
The fact that the homeless migrate all over the place is completely unsafe and freightening to anyone. The supervising management is completely rude and very unprofessional. However, the overnight manager is very nice and great to work with. The initial interview consisted of only for an overnight position; which was not discussed in the first place. I thought government job; actually going to do some actual criminal support work. Its best to bring headphones; since all you will listen to is loud annoying banter.

Starting from the Court Clerk, to her office administrator, all the way to the managers. They all are lowedown without any compassion for their staff. The managers engage in gossip and they tell employees personal business and nothing, even the civilians, personal issues are confidential.  Certain attorneys are allowed to cross legal boundaries, it's more about who knows who and the deputy court clerk's manager is old, bitter,  lonely and she of all Christian's, allow her staff to make decisions of which they are incompetent of. The front desk is highly Ghetto and Very Uneducated.  One person particular,  thinks because she's an ex bartender,  Juvenile Court is a club. Avoid working there if you want peace.

Long work hours if your an appointed employee.  This is a true story. You can be in the hospital and something happens at work while your in the hospital and it is your fault.  They did not care. I have seen people are promoted for the retirement.  The County has technical glitch in the retirement system.  It does not matter if the person worked as a file clerk making minimum wage for 21 years.  I have seen the employees get appointed or promoted 3 years before their  retirement even if they are not qualified to hold the position.  The employee will receive 65 to 90 percent of their highest 3 years.  The system does not take into consideration their actual contributions.

I worked in several location during my 24 year tenure. I started in accounts payable and later transferred to WIC and Insurance.  It was an rewarding experience, because I learned so much about how people think and live.  Very busy pace at certian times of the month.  Sometimes working understaffed and some without supplies. I new what to expect and the work rolled on.

What is the best part of working at the company?
Great experience.  Exceptional training, great benefits, advancement opportunity, a great place to work and thrive.

What is the most stressful part about working at the company?
Staff shortage made it very stressful to do your job safely.

What is the work environment and culture like at the company?
I would have liked to see more diversity, but the working environment was fast past and there was never a dull moment, exciting, and very challenging.

What is a typical day like for you at the company?
High energy, stimulating, and full of surprises, never a dull day.

I love servicing the public.. however, advancing at the county is very slim. Positions post are politically filled. They would rather promote from outside than within and pay is low. Better to negotiate salary prior to accepting a position. Why do they waste their time interviewing people when they already know who they’re going to hire for the position. Wasting applicant’s time. 

Sneaky coworkers... horrible administrators.. horrible human resource..no one to protect employees from horrible bosses. 

The swamp needs to be drained.. starting from the TOP!!

Registers office:
No room for advancement, they micro manage the place, the elected official doesn't care about his employees, and only moves people up if they are white,  they don't go by the Shelby county employee handbook they have their own "handbook"  the elected official is not social, only when election year is in course "fake" as can be, if they don't like you they'll find a way to make your life a living hell for you to resign..... WORSE place in Shelby county govt to work at!!!!  You don't even get a 15 min brake like the rest of the offices, I could go on and on ......

Top Job Titles	Average Salary
Senior accountant 1 salary reported	$59,000 per year
Program coordinator 1 salary reported	$2,400 per month

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