registered nurse

licensed practical nurse

nursing assistant

trustee

security officer

Shell Point Retirement Community

This is a long review but worth reading it before making any decisions of either working here and or living here. Management says how they are here for the residents and blah blah they're really more focused on the look of the place and spending money just not on the right things lol 
I radio for help it took 3 times of me attempting to call and yes I was a little short about it. I was like this is my third time can I please get help in and the room number I was in the charge nurse said no this is only your first time asking

I try to radio for help again and it kept having a busy tone every time I pushed the button, another time the radio was completely blank but it was not dead or turned off pagers dont work like they are supposed too

I was told to work on a few things and so I did, a few weeks later the same resident put a complaint on me. all because of that the supervisor or whatever had the nerves to say how I thought things were going better and how I do not take my job seriously. 

I am told one thing from someone else and something different from someone else so I specifically ask my supervisor should I this or do that and we talked and I understood what I should have done. Later that night I was caring for the resident the nurse came in and rang me out in front of the resident which in my eyes is very unprofessional but because I said something in return which wasn;t nothing bad I got in trouble because they said I was arguing in front of the resident

other staff can get away with almost anything and nothing happen to them. The one co worker not having her radio turned on  during the shift and she was being paged but they laughed it off
co workers never ask if anyone else needs assistants which you are supposed to do when you are not busy
a resident being unhappy with a lot of the staffs care but is the kind of heart where she does not speak up

pretty much supervisor is on your butt about things and lets everyone else get away with it 

all but one resident, my residents are absolutely amazing and im really hoping for things to change very soon because it will be unfortunate to not be able to work with them anymore

sometimes seeing the charge nurse walking up in the beginning of there shift and im sitting there wondering what kind of mood they're going to be in at that moment lol
feel like I can't always approach the nurse when needed
radio for help and you're basically screwed  I almost ended up falling because no one came to help and I had to do it on my own
bunch of favoritism 
certain staff can always be late and nothing happens, than again one of the staff thats always late works and hangout with the supervisor outside of work lol  guess not to surprising

For the HCA position, everything posted is accurate. I am a pretty positive person and hard worker; however, the job environment is negative. The negativity spawns from being constantly short staffed. I am talking 4 staff members for 4 floors at 33 rooms per floor. 30% of the residents should be in a SNF facility and require more patient care, but live in an ALF facility. This equals poor patient quality of care. Poor training given if there is an actual emergency. 
I have worked everywhere from a care assistant to a manager position at other retirement/ healthcare facilities. I have never heard of a housekeeper, dietary aide, and nurses aide position wrapped into one position. This is the reality of the HCA position. 
I expected a lot more from one of the largest retirement communities in FL. They would keep their employees if they strived to make their employees happy by paying them what they deserved. I would love to see the cost savings if they paid employees a couple dollars more than the cost of turnover. Also, never have I heard of employee turnover being impacted in the employee bonus structure either... isn't this management's job? To keep employees? 
It's a shame there is such opportunity for it to be a good working environment; however, you can't claim to be one of the premier facilities in FL while you pay employees the bare minimum to work multiple positions. Clearly this method is not working. The fact HR does not address any of the negative reviews should answer many questions. 

Long story short- Loved the residents and my co-workers, but seriously if you are looking for a care aide position... look somewhere else. If you're looking for work, you could get paid more elsewhere and actually love working with the elderly. If you're looking for PA or nursing school hours, you spend the majority of your time doing housekeeping deep clean duties or in the kitchen. Again, it's a waste of time if you actually want valuable care experience.

Shell Point is a huge 700 acre upscale retirement community with 2500+ residents.  There are over 1100 employees there. It's like a small city, and as such there's a job here for everyone. On the other side of the coin, your experience here may vary depending upon your department, location, coworkers, and chain of command. 

My personal experience at Shell Point has been pretty amazing. My chain of command is supportive, responsive, and empowering. I am given the freedom to run my department as I see fit, as long as it stays true to our core values. Expectations are clear for me, my department, and my employees. Our successes are celebrated and rewarded, and we are given the chance to correct and learn from our mistakes. Our residents are promised a high standard of living, and as long as we are keeping that promise as best we can, management is behind us 100%.

The benefits here are terrific. Generous PTO, good health/dental options, company match retirement, and bonuses. The company does special things like a free turkey for Thanksgiving, a free ham at Easter, and free school supplies at the start of the school year. If you are working a holiday, they usually provide a free lunch. 

Pay can sometimes lag behind industry standards. The hourly rate is determined by human resources, not the department for which you work. It seems formulaic and can make it difficult for managers to properly reward outstanding employees. 

Jobs are posted on the website and our internal HR site. Internal transfers are common and managers seem supportive of anyone that wants to change careers. I transferred departments once and the process was very easy. 

Keeping this many people healthy, happy, comfortable, fed, and entertained is no small job. Keeping the buildings and grounds beautiful, safe, and operational is a never ending battle. Therefore, you will be challenged. Some days will be quiet and some days will be nearly overwhelming. No two days are the same.

Usually when you visit a site like this you have to take the negative reviews with a grain of salt as they are most likely from disgruntled formal employees. However,  all of these negative reviews are SPOT ON. Residents are absolutely amazing and make working here worth it. Company in general is very generous with bonuses and Paid Time Off. Many coworkers are incredible, caring human beings who just want to make a difference.  That being said, management is atrocious, workload is more often than not unbearable, and the pay is disgusting for what you are expected to do. More often than not you are short-staffed and still expected to do the same work you would do if you were fully staffed. Management truly does not care about its employees. You can tell them about a potentially unsafe situation but they could care less if anyone gets hurt as long as they don't have to leave their offices or it doesn't affect them. Very sad situation as this is considered to be a christian missionary non-profit organization. They are all about appearances here. Most of their staff is living below the poverty line and breaking their bodies working for them, but rather than pay them what they deserve they'll just plant some more palm trees and build a big clubhouse that no one uses. Nothing will ever change here.

My job duties were clear cut but the expectation was to learn the job, systems, and achieve work acumen immediately. I learned nothing that bolstered my skills or supported my role. What I learned....Shell Point management is incompetent, distrustful, and prefer to encourage toxic work behaviors versus supporting a positive, supportive, and thriving work culture. The hypocrisy is deep seeded and human resources is as corrupt as anything I have ever seen; making up policies to suit their own interests. Relieving people of their duties because they actually wanted to do the right thing versus the easier wrong; abiding by federal/state laws is not something Shellpoint supports, and if you do not do exactly what they say, you will be terminated. They are behind the times in technology and business and policy practices, and are fearful of making positive changes to enhance the productivity of the business. All for the money, not the people.  Do not ask me how they ever received a "great place to work designation."

Had a great experience working with all the ladies as well as the residents.The cleaning staff works extremely hard there and I feel are very overburdened with work. Some of the management was very petty about situations And reprimanding is very swift on their part. The uniforms are long pants and jackets which are hot and uncomfortable certainly not suitable for Florida weather.it doesn't get any better because a lot of the residents live without their AC on or turned up very high so you boil in your uniform. The vacuums are heavy   Commercial vacuums that are not meant for women to push around all day long. Pushing your heavy cart around with supplies and vacuum cleaner rain or shine you have to get to your residents  no excuses. If you do not complete your tasks for the day you will definitely hear about it given a couple of chances and then you're out. What I recommend anyone to work here? Probably not I guess it would depend on the type of job you  are looking for. .........

I work prn and they are very accommodating with my schedule. You can get as many or little hours as you like. Nursing just recieved a new pay scale which is very competitive and made it a great incentive to stay at Shell Point. The work is personally rewarding.   The residents are great. There are 3 ALFs, a memory care area, and a SNF here. There is an on site medical center staffed with doctors and nurse practitioners, which makes it easy to get the proper care for our residents.  We have our own pharmacy, church, restuarant, salons, marina, pools, golf course with club house and many clubs and activities for our residents to enjoy.  There is an employee cafeteria with delicious food and cheap prices. There is a cash bonus program each year plus the residents give a cash Christmas gift to all employees in December (hundreds of dollars, pro rated by your hours worked)! As an LPN it is fast paced and demanding, but that makes the day go quickly!

Working with elderly is a blessing in a way. Shell Point is a great community for people who are in constant need for care. Shell Point residents enjoy there stay and are well taken care of by the nursing and CNA staff.

During my time working at the Shell Point retirement community, I have learned that it is important to take care of my self and be well. At times it is painful to see residents of shell Point because they are in pain and there is nothing no one can do but watch them suffer. It is heart breaking to see 90 year old patient who can barely walk and they have to wheel oxygen tank with them because they chose to smoke for 30 + years.  

 I have learned that is extremely important to eat healthy and exercise daily to keep good health for the better. I feel that as one gets older health issues will rise but at least It is better to keep it to minim. Overall it has been great experience to be a part of the team at shell Point to help elders!

DO NOT WORK HERE! Terrible pay for nurse managers. They expect you to work days/nights/evenings/weekends all while managing the entire building. NO support from other managers, will try and help first few weeks then you are thrown to the wolves. Other managers will point and tell you everything that is wrong yet no one helps fix it.  They claim (during interview)you will cover for the floor nurses (call outs) once in a while but winds up being EVERY week and weekends and nights. You will have no life. Nurses are burnt out, Not enough staff. Claim to be a Christian organization but DO NOT follow any Christianity (viewed through how they treat employees) Call outs are EVERy day with NO consequences.  BEAUTIFUL place but……buyer BEWARE it’s a TERRIBLE place to work. 

Each day presented a new challenge. It is a fulfilling experience to assist the elderly in all aspects of their life.
The families of the residents showed great concern for the residents
welfare, happiness, and satisfaction.
As a social worker, case manager it was my duty, a chosen one, to be family to those without.
I worked also with the low vision group of residents, providing field trips, meetings and guest speakers whom educated and presented new technology. 
The hardest part of the job was witnessing those who became totally incapacitated through injury, aging, dementia, depression, inactivity, and death.

Top Job Titles	Average Salary
Registered nurse 1 salary reported	$37.71 per hour
Licensed practical nurse 1 salary reported	$27.99 per hour
Nursing assistant 1 salary reported	$16.25 per hour
Trustee 1 salary reported	$70,000 per year
Security officer 1 salary reported	$16.13 per hour

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