warehouse associate

inventory control specialist

inventory associate

inventory manager

floor supervisor

ShipHero

With all of its ups and downs, in my fifteen year career, this has been my favourite professional experience. And I've worked for Disney, developing apps in an office located within Hollywood Studios, with literal roller coaster "coffee" breaks.

I've been with ShipHero for more than two years now, during a time of much growth. I've seen the company evolve and transform, but the principles that guide it have held true.

And throughout all of the company's hardest and brightest moments, I've known that:

- Thanks to smart hiring practices and team building, my colleagues, old and new, have my back.
- That thanks to clear and open communication, the people that report to me know that honesty in all things is expected from them.
- That thanks to direct feedback, the people I report to care about me, and my opinions and ideas.
- That thanks to open channels, nobody has to go through a chain of command to get their thoughts heard, that all doors are open to everybody.
- That thanks to the culture we've built, people feel compelled to do their best, because they are empowered, their efforts matter, and they are recognized.

I have worked in places with a sturdier tech stack. I have worked in places with better adherence to good coding practices or methodologies. I have also worked in places with more benefits.

However, I have never been happier at work than I am now. I believe that is because I've never worked at a place with a healthier culture. I trust everybody in the company, and hence I have trust in their decisions and their work. Building a team is by far the hardest thing in any project, and I think ShipHero has nailed it.

I had a dream since I started working as a Software Engineer, to work remotely for a "nice" company. Last October (2019), I fulfilled this dream / goal of mine by joining this amazing company and I must say, it exceeded my expectations. 

Everyone is super talented, friendly, smart, respectful, funny and humble, and when I say everyone, I truly mean it. Projects are interesting and our engineering culture is healthy, well balanced, flexible and super open to new ideas. Managers are amazing and they sincerely care about you and your well being. No one will ever breathe over your shoulder to see things get done. Trust is our foundation and the core of our work culture and it shows. Our CEO is a true philanthropist and is super smart, humble and friendly and he's just an email away if you need something. Our team is diverse and outstanding, everyone is willing to help. I've never met / talked to someone and said afterwards: "Man, this person has a strong ego" and I'm pretty sure I'll never will.

I can go on and on writing nice flattering stuff for this company but I think this is just enough.

I do see myself staying in ShipHero for a long time. This is coming from a person who never stayed longer than a year in a single company. This "job hopper" has settled thanks to this wonderful company.

Excellent place to work at! Since the beginning, I felt they have a good experience in managing people remotely, professionally and humanly.

Of course, there is always room to improve, but actual conditions are already excellent. The managers are always caring about people, and looking for ways to create a better community. This was crystal clear on all the communication in these pandemic days.

On the high seas, the real sailor is recognized. Check this message from the CEO:

"The number of people taking vacation are down. I know that since people can’t travel many are forgoing their vacations. If you’re getting burnt out and work is a grind, take some time away. Covid isn’t going anywhere. We’ll all have plenty of days for traveling once it’s safe, don’t worry about saving vacation days. Figure out what to do away from your computer and schedule yourself a break."

Do I need to say anything else?

About software development, we do have excellent technical skilled people and a culture where you can step forward and help. I'm grateful to work at the company.

ShipHero is a great place to work remotely, it's of course not perfect, but the managers are always respectful and willing to help.

One of the best things is that the CEO is a really good person and understands people necessities, specially during the COVID pandemic.

The pay is really fair, but, since this is not a VC funded company, there aren't things like equity or that kind of perks, they offer bonuses in the end of the year based on time you've been in the company though.

There are challenging projects to work on, but also there are a lot of fires because of how the company and the code was structured from the beginning.

The flexibility is really great, you can organize your time as you like as long as you meet the deadlines agreed with your Team Leader, this is one of the best things about this work.

The people is really nice also, very warm and welcoming people.

ShipHero has great flexibility and the Founders encourage team members to have a good work/life balance.  My manager touches base with me weekly to see how they can assist me in my role and consistently demonstrates their appreciation for my hard work.  The CEO was very transparent when we were worried about the impact of COVID this year, and did an excellent job of listening to potential solutions from the team.  

The company offers a fully paid for HDHP insurance plan (Love this!).  I am looking forward to the point in time when the company is large enough to offer dental, vision, more options for health insurance, and a matched 401k program.

Ultimately, I think that ShipHero has an amazing opportunity and will go far.  The team is growing and getting stronger by the day, I am proud to work here and happy with the way the company is maturing.

As of writing this, we're rapidly approaching 8 years since being founded in 2013. We've been fortunate through hard work, great talent and our customers belief in us to build a healthy business and passionate group of people that contribute across all levels.

Not to say we're perfect. Sometimes we have to pull some hours to get features shipped, or handle the stress of an issue that needs a fast remedy. We don't have ping pong tables or fancy offices and we're not VC backed, yet we are profitable, we all work remote and we strive to do our best, while not pretending to know it all - we're all learning.

I respect and appreciate everyone that I work with.

It pays. No benefits though. And management doesn’t care about safety protocols. Wear good shoes and keep your back strong. If you’re used to warehouse work you’ll probably be fine. It’s better than amazon. in some ways. Expect strict adherence to company policies, just not the ones you’d want, like masking or cleaning/fixing a damaged area as soon as possible. [ie a forklift dropping a load onto a shelf, crushing it and nearly crushing two people in the process :) and then leaving the shelf and debris there for over a month]

This has been the best company I've worked so far. People are great, management is super transparent and friendly. Working on a fully remote might have its challenges but in ShipHero is just effortless and we are always trying to improve.  Everyone is encouraged to participate in discussions and information flows smoothly across the company.

On the technical side, there's always new challenges and features so your daily job will never feel like a constant Deja vu. We are constantly trying new technologies and tools and if that wasn't enough you get to work in a company that has a huge impact in the fulfillment world.

Management is a joke. There’s too much favoritism and you can’t trust management with anything serious. Other people get to stand or sit around talking, while others have to hustle and get things done. The forklift drivers are a joke along with the receiving crew. Almost got ran over a few times and also, forklift drivers don’t do anything except be on their phone or break pallets. Can’t work as a team to put stuff away and keep warehouse clean. People that don’t deserve promotions get promoted and those that want to grow and succeed with the company, just get stepped on and looked over. Swamp coolers suck btw! Sucked working 9 hours being all hot and sticky!

Salaried workers typically work 9+ hrs, without an adequate break at noncompetitive rates. There is zero focus on growth or any sort of mobility in the company.

Managing partners are often on different pages, leading to miscommunication with the team and customers on deadlines, and priorities. There is poor project management and items that are marked as WIP are often lost in the chaos. This is partially to do with the plethora of platforms you have to use to keep up with tickets, customer contact, etc.

Top Job Titles	Average Salary
Warehouse associate 7 salaries reported	$18.57 per hour
Inventory control specialist 1 salary reported	$16.00 per hour
Inventory associate 2 salaries reported	$18.75 per hour
Inventory manager 1 salary reported	$49,000 per year
Floor supervisor 11 salaries reported	$53,636 per year

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