cashier

deli associate

produce manager

store director

seafood manager

ShopRite Supermarkets

The management at ShopRite of Greenwich is great, they aren’t unnecessarily rude or mean, and are pretty flexible with scheduling. I worked in SRFH (ShopRite From Home Dept.) and the work could range from relaxed and good paced, to extremely stressful, disorganized and chaotic- but this was especially so during holidays and during Covid-19 days. The department works in a small corner of the store practically on top of one another, and speed is a necessity. You transport heavy loads from the back room to the front room, organize, consolidate, and locate / label orders in a specific spot of each room, and if things aren’t located or cannot be found, things get hairy very quickly. Every single container for an order must have a “sticker” that labels whose order it is, and then must be located to a specific spot in the room. And depending on whether or not it must be frozen, refrigerated, or it is a dry good, it goes in a different area. Then, you may have substitutions and customers may make changes to their orders online, so you have to take items out, or put items in. When the customer comes to pick up their items, you put their order (from different areas in the room) onto a cart and bring it out to them. Some customers are sweet, some are nasty— like any place with low-wage workers. Once you have brought the customers order out, put it into their vehicle, and come back with the empty totes, you have to organize the empty totes. There are foam totes with foam lids that hold frozen and refrigerated items, plastic red and blue totes that must be organized by color, baskets, dry ice blocks, and ice packs. They each must be place in their proper place outside of the department. Sometimes when many customers arrive at the same time, these items pile up in front of the department. It also depends on your coworker’s work ethic whether or not you can keep up with the tasks for the day.  You are often cross trained and or scheduled in entirely different departments of the store depending on your availability and the store’s needs, so you get the feel of other departments like grocery, produce, freezer, and dairy. In SRFH dept. your schedule is not uploaded sometimes until the day before you work, which can be frustrating not knowing when or whether you will work on certain days, the very coming week. Management is open to new ideas for improvement and does accept feedback pretty well. The reason I ultimately left the job was because of the high stress levels and pay discrepancy. Most employees in the SRFH department become burned out within about a year or so, and they can’t seem to find the solution to it. The job is pretty variable, so you don’t know what kind of day you will have until you get there and are told how many orders the department has. Those that stay, I believe, risk their mental sanity. So, if you’re looking for a part time job for extra income with a flexible schedule, and are okay with the variabilities of stress and the environment, then go for it. Sadly, they do not pay 15$ an hour yet, and the union takes money out of your pay— even if you don’t benefit whatsoever from the union. That was just the deal breaker for me. And plus, there are other departments that are more predictable that you can work within.

This job is quite poor in terms of quality, as well as the pay. There is a complete lack of respect from the managers to the employees, and you can easily see it in the day to day encounters. Some of the few in my department are constantly being pulled away to help
other departments, which already have enough people to function, but when we are in need of help or resources to ensure the shelves are filled, we are met with questions and complaints about why we “aren’t doing our job,” when management knows full well that we don’t have the ability to handle the amount of foot traffic that our department, which consists of most of the store, gets on a daily basis. The overall moral is always at an all time low, and all you can really do is complain to your co-workers, since management knows full well that  their employees need their jobs and can’t afford to jump ship without either having most of their meager paychecks already saved up, or without going bankrupt to try to make ends meet. most employees don’t even have the luxury of opting to work full time hours, which the store makes sure of, to avoid paying benefits. Many of the co-workers who have been in the store for long periods of time do not pick up their share of the work, as they are already being paid more than the new employees, especially if the store receives tax relief each year from said employees. There is a large looming cloud of hatred that most, if not all employees, can feel the second they walk into the building. The sad part is that the job itself if quite hard to get, with many people I know having to call and ask for weeks and months about getting hired, only to hear back that we aren’t currently hiring. However it is my knowledge that many departments of this store either don’t have enough employees to fill the work and time, or just have an issue with laziness, especially due to the heavy seniority or the lackluster union, which is basically just a get out of jail free card for calling out and not showing up. One important thing to touch on is the whole idea of calling out of work, which, despite using your sick time, will still result in a penalty if the management does not deem your reason for doing so good enough. It’s almost laughable how they run things at this store, and it’s amazing that they haven’t been shut down. During QA inspections, maintenance is required to go around and clean the shelves, even if they are full of product, maintenance is still required to do so in the middle of the day, actively wasting time, just because the manager believes it’s a good use of time. At this store, management rules all, even if someone has not worked in a grocery store before, they are still put in the position to judge what’s best for one, as well as push those tasks onto the already strained employees. A common problem in this store that I am sure does not happen at other shoprites, is the shocking lack of communication that happens at this store, as well as the general unconcern by the managers for the well being of their employees

If you want to make it at shoprite DO NOT work as a seafood clerk. Because you work the department alone, you are at the mercy of other employees and have to beg them to cover your breaks or you get in trouble with management. The funniest part about it is that those same people get to walk off for their breaks, leaving the department empty, with no consequences. And after a while of having to do that coworkers that were usually happy to say hi were now giving the "oh god, here it comes" look. Which made me feel really isolated and it felt wrong to feel so bad only asking for a 15 minute break. Sometimes I would skip my second one because asking for coverage made coworkers visibly upset. 

The department head is untrustworthy, always talking and sharing confidential information about other employees under her, and manipulating things to where employees under her take the fall for her mistakes. She will silence you, and make sure you dont defend yourself when being questioned by upper management. My second day, she made sure to boast about how she doesnt get along with females....I'm not so sure, I think she gets along with the ones who are new to workplace abuse and dont understand how horrible she treats her employees behind their backs. Working under her made it a toxic work environment, especially after using fear tactics and consistently reminding me that she has eyes all over there store that watch what I do. I felt isolated and an started getting more and more anxious during my shifts because I was being made to feel like I wasnt doing enough when that wasnt the case. When the store owner is happy, the department head is telling you how great of a job you're doing and how wonderful you are....but when she messes up and the store owner catches it....ALL of the departments failures are your fault. In this department, your growth and hard work will never get past the department head, no one will notice the good you do and you'll be expected to run back and forth between seafood and bakery when they dont have anyone in there at night. Even though you'll be untrained and completely lost in there. I had to start teaching myself how to cater to bakery customers along with my own, even though mangers will say to page them....that never works out or they end up telling you to take care of it anyway. 

I'm a really great worker, I put my all into it and I really had high hopes for this place, but when I went to try and talk to the store manager about what's been happening, I was shut down and treated unimportant for something that was seriously affecting my moral and stress levels with this job.

You HAVE to be very careful. I hope they hire a different seafood head that will actually do things right and can own up to mistakes instead of blaming them on lower employees just because they might be more "disposable" I had to leave for my own sanity because the stress was making me physically Ill. 

It's not that hard to care about your employees.

I worked in the front end. Management at my location was horrible. They played favorites and allowed inappropriate issues to go un-repremanded. Immature work environment. Stressful at times. If you make a major mistake and forget basic things that are learned and almost cost the company thousands of dollars you’re allowed to still keep your position, yet if you have an opinion on a supervisor who argues with you over forgetting to schedule your breaks and you bring it up to them, kiss your dreams of moving up goodbye (more favoritism). Would call for a bagger multiple times to remove rotting meat/ seafood yet was ignored and had to deal with the smell all day. HR has been known to tell employees to “get over it” when met with a valid concern. Breaks aren’t always granted, if the store is busy there may be times where you get not one break your entire shift. Employees can be unprofessional, and unfortunately some of the adults act like children. Do yourself a favor, work for a non- family owned shoprite. If management was better, this job would be tolerable to say the least. Scheduling is so so. If you do not establish a set availability, they will schedule you crazy shifts, which are not consistent. Some weeks you may get 30 hours, some you may get 12. Employees have been known to work 28 hours on average and then the next week be cut down significantly lower, messing with peoples livelihood. I had one occurrence where they did not respect my set availability and scheduled me an hour before my availability to let another employee leave at a specific time. They do not schedule enough cashiers and have a hard time keeping employees in the front end. The family does not take constructive criticism well at all, and will tell you that they “find it hard to believe” when you attempt to address an issue.  Management has also been known to trash talk employees, and when I say management I mean the owners and supervisors. Some employees are super passive aggressive toward others.  

- A typical day at work would pretty much just be standing at the registers taking orders non stop or every so often depending on the business of the store. 

- This was my first job ever lasting two years and i learned about customer service, product sales/ quantity for purchase, how to do payments with government checks/ personal, ebt transactions, tax exemptions and how to be super patient with all customers with also providing a quick service.

- The management was ok, nothing so great sometimes the front end would just be a mess (cashier wise) because of how the new system worked and at least 4 cashiers would be using one register till so money was usually off  and how I would be getting off work 15 minutes after my end time when i would have class in the next 10 minutes and pretty much getting scheduled with work when i have classes, if it were busy enough I wouldn't even get my break until i was about to leave. I guess it isn't the management it's more of when people come in for work and when customers are rushing in but other than that management was pretty much in the middle depending who would be up at the podium for work.

- My coworkers were awesome, I enjoyed that job because of the people i would work with and since i worked at an early time I would be working with the ladies that have been there for many years so they were a bit older and so fun to work with they were all professional with their jobs obviously but they were silly which was great. Each cashier made that working environment such a pleasure to work in.

- I want to say the hardest part of my job was just certain customers with attitudes but since i have patience i could brush those situations off my shoulder, every person is completely different.

- The most enjoyable part of the job was just being a cashier. Yeah, it isn't always the greatest thing ever but now that I think about it i just loved taking as many customers as possible on my line, I so enjoyed being done with orders in the blink of an eye and bagging everyones grocery's. Especially the elderly along with pretty much everyone, i would always feel so bad if they were alone sometimes i'd go help them to their car. I seriously loved that job for the fact that I at least got to help others in someway!

Cashier Job Review:
Working as a cashier has been a rewarding and dynamic experience. The job typically involves handling customer transactions, maintaining an organized register, and ensuring a positive customer experience. It's a position that requires strong communication skills, quick problem-solving abilities, and a friendly attitude, especially when dealing with diverse customers.
Pros:
Customer Interaction: One of the best parts of being a cashier is the opportunity to interact with a variety of people. It's rewarding to assist customers, answer their questions, and ensure they leave with a positive impression of the store.
Workplace Environment: Cashier roles often have a fast-paced environment, but it also fosters a sense of camaraderie with colleagues. Many stores offer flexible scheduling, making it easier to balance with other responsibilities or commitments.
Learning Experience: It’s a great role for developing organizational skills, attention to detail, and the ability to handle money responsibly. Plus, it helps improve your problem-solving abilities when unexpected issues arise (e.g., price discrepancies or customer complaints).
Employee Benefits: Some retail jobs offer employee discounts, which can be a nice perk, along with opportunities for advancement in larger retail chains.
Cons:
Repetitive Nature: The tasks can feel repetitive over time, especially during slower shifts. There can be moments of downtime where the monotony sets in.
Physical Demands: Standing for extended periods can be tiring, and handling large volumes of customers during peak hours can be stressful.
Challenging Customers: Like any customer-facing role, dealing with difficult customers can be emotionally taxing. However, with the right training and mindset, handling these situations can be a good learning experience.
Low Pay: Depending on the location and company, cashier jobs often come with entry-level pay. While some businesses provide opportunities for raises or promotions, many cashiers find that the pay doesn't always reflect the amount of responsibility involved.
Conclusion:

Working at shop-rite is an ok place to work at. Usually when Im working there some the times Im encountered by mean customers and mostly nice. I really do not pay any mind towards mean customers I just continue to do my job the way how I signed off to before I started working there. Usually after work I feel very tired, most of the holidays we work overtime but that does't stop me from continuing the same pace I been doing for a long time.
What I learned most about that job is the importance of giving. When shop-rite was sponsoring a "Feed the Hunger" campaign. Day by day I start to realize that there are people in this world that are actually hunger, and giving a dollar at the most will most definitely help out a lot, this indeed started me up to giving to the needy.
My managers were always persistent, they do everything in their power to keep shop-rite in order based on the handbook. Many of my co-workers didn't like my managers but the reality was that they didn't like their own jobs. I believe a person who works at a faculty that doesn't like their own jobs shouldn't be employed there.
My co-workers were very enjoyable to be around. When I first met my co-workers we got along very well and when working day was over, we always hung out. Some times my co-workers and I were so close that they would try to speak to me off my register but I would never respond back because I am very serious about my job I do not wanted to get written-up for having a conversation with my co-workers.
When I first start that was the hardest part of the job. This was my very first time I worked the register. I was completely nervous and often times forgot how to process everything. Studying bought me up to making it the easiest job ever. Im the kind of person that really loves to study and do research on my spare time, regardless if it was Wendys,Mcdonalds,or Checkers.
The most enjoyable part of the job was interacting with the customers, using educative knowledge,having a great representation of my job, and bonding well with co-workers.

In a typical day at this store, you will face a number of problems. The place is very cramped, and during holidays it is very hard to find anywhere to park. Inside the store, you can barely get around. This makes it hard for everyone, and you are constantly waiting for people to move out of your way.

When you are working, you will basically be ignored. The only time you are acknowledged by management is when they have to say something to you. When you are talked about your performance, it is always about something negative - rarely will they ever compliment you.

In the environment, you get to learn how people think and react to situations. In many situations, people will react exactly the same, showing you that all these people think pretty much alike. Some of them are nice, and some of them can be very nasty. Overall, they are pretty accepting.

The biggest problem this place faces is favoritism. People who do little to no work on a day will get by easily while you are working your butt off and still getting criticized. Why is this? Because the managers like that individual, and the individual sucks up and bribes them with coffee from the shops across the street. If you try to keep a business relationship with your managers here, you will not get far. The ones who hang on easy street are the ones who have the managers' phone numbers and are texting them and hanging out with them outside of work. It is unfair to the people who actually work, but this is the basis of how the place runs. They will accuse you of doing things that you are not doing, yet their favorites will do the same things in front of them and not get criticized.

Overall, this is an awful place to work. Management is the greatest flaw in this place. Most of the coworkers are rather nice, which makes the environment more friendly. Once a manager comes in the picture, it becomes almost instantly more miserable, and they are sure to ruin your day.

I worked for a few years as a bakery clerk. The work itself wasn't too bad, but my department manager was not qualified for her position as she did not have knowledge regarding key roles in the department such as baking or closing procedures, constantly complained about how she hated her job, and would always leave 30-45 minutes early every day that she was scheduled to work. 

Nepotism was prevalent in the department; if you weren't favored by the department manager, you would get hour cuts and put on closing shifts where you would be expected to finish anything that the crew from morning shift didn't finish, on top of your own work. Often times, you could see yourself working a 4 or 5 hour shift, and be expected to do the work of three people.

To make matters worse, the store manager did not care. He has a reputation throughout the store for being a rude self-centered person, and it shows. I can recall a time where I had spoken to my union representative in regards to my department manager constantly complaining about her job and using  excessive foul language over the span of a week, only for the store manager to call me upstairs to lecture me on how I "offended him by going over his head", and essentially blew off my concerns while he gave a whole speech on how my department manager did nothing wrong, while barely allowing me to get a word in.

Overall, the job was bareable. The pay was what you'd expect from the position, and there were some good people working there. However, it simply isn't worth the stress or nonsense. Poor management makes for a poor work environment filled with low morale, and it really doesn't have to be like that. I honestly could not recommend working here to anyone.

Very busy supermarket. You have to deal with a lot of customer interactions. They're very strict on clocking in and out on time including for breaks(15min) and lunch(30 min). As a cashier it's a stressful job that usually only gives part time but unless you're a minor, there's always another shift to pick up. 
As a scanner, you're forced to do both scanning and help out in other departments because the store just has a lot of call outs in each department. 
You have to interact with a lot of departments as a scanner and management as well. Management is very out of touch and are more worried about getting their visits(upper people visit the stores often and want the stores to be spotless). While they do have meetings once a year to go over employee concerns, most concerns end up being ignored. 
Very little pay but almost any employee can easily transfer to other departments if they have a position open(bakery, shop from home, and deli are typically always hiring). They also have a program where you can train to become a manager for your department if you wish. 
Good union. 
The hardest part of the job is being stretched too thin everywhere. Scanners are expected to complete their work(which is a lot every week and especially for a holiday) but also drop everything they're doing to help out another department. Typically the front end when they don't have enough cashiers(and they never do) and shop from home(who has a lot of younger college kids who tend to call out). 
It's very up and down. Some days are slow and easy but most you're running around trying to get work done before your shift is over. Every department is going to have you on your feet all day. 

Top Job Titles	Average Salary
Cashier 2 salaries reported	$19.31 per hour
Deli associate 10 salaries reported	$17.67 per hour
Produce manager 2 salaries reported	$22.87 per hour
Store director 1 salary reported	$74,000 per year
Seafood manager 2 salaries reported	$21.00 per hour

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