account executive

software engineer

senior software engineer

senior product manager

data scientist

Shopify

Shopify is a classic case of the helpless being lead by the clueless. I sometimes wonder if the upper management at Shopify sat down and decided that they will hire the most obnoxious people to lead their teams. I've heard countless stories of beyond terrible incidents and interactions with management. Not only is upper management incredibly incompetent in my opinion, but they are also perplexed about which strategy they should follow. There is a major re-org announcement every month or two, that creates a sense of chaos, and in most cases is completely unnecessary. There is absolutely no direction. 

Management  and C Level also seem to be very easily influenced by any book they read or video they watch, and wake up the next morning and announce to the team that they’ll be following some new strategy or concept that they just read in a book, or watched in a movie. It’s somehow also a bit adorable to watch this little mess, it’s like watching kids walking out of the cinema adopting the personality of the main character. 

There is no feedback loop, and those that have the loudest voices, and can seem to woo the upper management are those that will be promoted. Regardless of their skill set and actual capability. If you have an opinion or any sort of feedback, you are basically fighting against them. 

There will be countless meetings scheduled where management is just talking about literally nothing. Just a lot of fluff. And if you get anything done, don't forget that your manager will be right behind you, waiting to take all the credit for it. But don't worry, if you make any mistakes, that's totally on you, actually wait, management changing strategies a million times a month, is somehow also technically on you as an individual contributor.

Your opinion as an individual contributor doesn't matter as long as they have each other to feed into their delusions. The marketing department is a complete and utter mess.  

In my opinion, one of the biggest mistake Shopify made in front of their employees (except for the ongoing heartless layoffs) is to pretend like they were “different”, and cared about anything except for money (fair assumption to make on my own, but I got sick of the disingenuity). Major pick-me energy: “We’re different!”. 

Of course, all of the above is just my opinion. 

Worst job I ever had. Leads were cowboys and only cared about themselves and looking good at the expense of other people. Was constantly gaslit by my lead and made to feel like I wasn’t doing a good job even though I got really good feedback from merchants. It drained me mentally and I was always terrified about 1-on-1s with my lead because he/she would blindside me constantly. He/she would take things completely out of context and spin their own story about my performance/personality and literally put words in my mouth. Pretty degrading behaviour but I shouldn’t be surprised about the lack of moral compass because this is so common in Shopify. When I left, I would constantly hear the same horror stories from other colleagues (existing Shopifolk and ex-Shopifolk) about their leads and experience at Shopify. It’s like they go out of their way to scrape the bottom of the barrel for “leaders”, like birds of a feather flocking together. Shopify does not value critical thinking or diversity. They go on about how they’re different etc etc but the moment someone questions something, they’re immediately blackballed for the rest of their Shopify career for not “Assuming Positive Intent”. They’re so loud about their employer brand because it’s the companies that shout the loudest from the rooftops about how awesome their culture is that have the worst cultures. 

3 live chats at once, phones timed,excessively strict KPIs, unattainable pointless processes, basic rights exploited, 
Management us corrupt and has no experience in IT whatsoever, they were often ex hairdressers or waitstaff trying to manage a team in technology. NO HR at ALL, anything negative deleted, excessive slack pages to “check” like it’s compulsory social media, timed 10min breaks moved to start of day to get maximum output, presentations on not using the toilet or eating during the day showed to every employee as a warning that one minute has a pyramid effect on everyone, leave of most descriptions constantly denied, rotating roster for every day of the week, start and finish times switching from early start to late night day by day, complete mess and breaking regulations all over the place. The actual shopify platform is good, I wouldn’t recommend working there unless you’re about to die and need to feel like your life isn’t worth living anyway, other than that, stay away at all costs as an employee- if you currently work at Shopify still, you know yourself that it’s a completely broken system of management, you’re probably a great person, don’t let anyone ruin your life, you deserve better and you’ll find better literally anywhere. 

In all honesty, Shopify could greatly benefit from a leadership reformation. While they aspire to maintain a startup mentality, their sheer size makes this endeavor challenging.

There are certainly commendable technological aspects and learning opportunities within the company. However, when it comes down to it, the leadership often falls short and appears to overestimate their own intelligence. The company's stated values frequently do not align with their actions; trust and transparency are notably lacking.

Regarding employee benefits, they aren't terrible, but I've experienced superior offerings at nearly every other organization I've been a part of.

When it comes to company culture, transparency and openness are conspicuously absent. Decision-making is heavily top-down, with even the CEO frequently intervening in day-to-day operations. Providing feedback often feels futile, as it tends to go unnoticed. This company does not operate as a democracy at any level.

Shopify is an excellent company to work for, especially if you’re passionate about technology, e-commerce, and helping businesses succeed. The culture is fast-paced, customer-focused, and encourages ownership and continuous learning. I had the opportunity to work with a diverse range of merchants, solve complex challenges, and develop strong skills in customer success, communication, and problem-solving.

The company provides access to great tools, talented colleagues, and plenty of opportunities for personal and professional growth. The remote-first environment offers flexibility while maintaining a strong sense of collaboration and support.

I've been at Shopify for a few years. There are lots of opportunities for impact and those who seek it out are rewarded. Work-life balance is good.

The company has a value "thrive on change" and is never afraid to make changes quickly. One aspect of this value is that the company thinks it is better to make changes quickly that aren't always well-coordinated than to spend a lot of time figuring out the right details. Sometimes this goes fine; sometimes it is probably less efficient than a more careful change management process.

Product development is often pretty top-down.

What is the best part of working at the company?
Salary, perks and benefits, great professionals 

What is the most stressful part about working at the company?
The leadership, micromanage, internal competition to proof who is better, unclear vision, uncertainty

What is the work environment and culture like at the company?
Not healthy, you need to think like the mass or your not welcome 

What is a typical day like for you at the company?
Meeting my work partner to coordinate the job to be done, work through the day on design solutions, talk with other areas as engineers or product, report every move to my boss

It's all flash and no bang. Nothing unique is good and nothing good is unique.
Benefits are excellent.
It's all about the devs and the folk producing the "next cool thing." Very little focus on training support to help the merchants with those "next cool things."
They don't know how to manage their support department. They think general layoffs is a good response.

Working "with" shopify isn't similar to other companies. You choose your own schedule. You setup online stores if you choose. It's not easy however. It is enjoyable though. Being able to manage your business on your terms. Only suggestion I have is, take care of yourself first before you start a business. It's worth working towards it in the long run but in the beginning, it'll be a lot of failures and hardships. Just be prepared and patient.

One of the Best Platforms to run your business, I use it for Drop-Shipping Products and run campaigns for advertisement . It also has a great customer service  24 hrs a day & day a week so no matter if you on a business t rip or Vacation You can still work and if you has any issues you will always have costumer service available. and is one of the best ways to make automatic income.

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