field service technician

shop technician

porter

truck driver

shop assistant

Shoppas Material Handling

I love and miss my job, you work in the field alone. It was very peaceful but fast paced keeping billable time down for customers. I met a lot of great people, traveling to customer locations fixing and repairing various types of equipment. It was very fulfilling and I would (without a doubt) still be employed there if it wasn't for the management of the local branch in Wichita Falls. Which brings me to the bad, unfortunately, I can't believe that corporate still has the same  horrible people working there. I witnessed extreme racism as well as very corrupt behavior. The saving grace of my job was that I worked in the field alone 90% of the time. I dreaded going back to the shop at the end of the day. I don't know how many times I heard racial slurs and homophobic remarks. I am straight but I don't judge and I don't like hate speach. Why didn't I report it corporate you ask? Well another employee did and they ran him off. Made him hate his job to the point that he quit, which is exactly what they did to me. Corporate did absolutely nothing when it was reported, so I did my job, I kept my head down and stayed in the field away from the shop as much as possible. They tried to make all the employees change the oil and service their work van off the clock, in our free time. I witnessed embezzlement and stealing, the only thing they cared about was them and their bonuses. I didn't report it because obviously corporate didn't care or the right people in the corporate office (Ft. Worth) weren't informed. I hope that this actually gets seen and acknowledged by the upper management. One of these individual was involved recently in a scandal of stolen forklifts from a local business. In which he had his "friend" go pick them, which he did inadvertently, not knowing what was actually happening. He left this "friend" out to dry and denied asking him to do him the favor. I really am in disbelief that they are still employed there. He actually had the audacity to accuse me of stealing, to corporate, after I had quit. I really hope that the right people see this and fix it. They have lost a lot of great employees because of this, it is really sad because like l said I loved my job and I miss it quite often, even with the local competitors paying significantly more. I truly hope this helps bring light to this, either stopping it or preventing anyone else from going through what me and other people have had to endure. Aside from the local branch and people it really is a great company. I just wish that they (corporate) wouldn't reward the bad employees and punish the good ones. P.S. Sorry about the novel.

Working here was like starring in a workplace sitcom nobody asked for. On paper, the company promises growth, collaboration, and innovation. In reality, it’s more like survival training with free coffee. The culture leans heavily toward “toxic family dynamics”—everyone smiles in meetings, then undercuts each other via email. Management loves buzzwords like “synergy” and “grit” but struggles with basics like communication and respect. Promotions seemed to go not to the most qualified, but to whoever could survive the longest without a nervous breakdown. Gossip spread faster than company updates, and “team-building activities” felt more like gladiator events. Pros? You’ll learn resilience, gain dark humor, and develop a sixth sense for passive-aggressive compliments. Cons? Burnout is real, and “work-life balance” is just a slogan. Overall, you’ll get a paycheck and plenty of stories, but bring a helmet—for your mental health.

At Shoppa’s you will receive no proper training, guidance, or direction on where to start. You will not be told what is expected of you or how to achieve daily task. Leadership is never present on site. There is no proper training for any position. You’ll be expected to self direct your onboarding while navigating a hostile work environment. Computer systems crash multiple times a day, preventing you to complete tasks efficiently. Your daily task will not be tracked or monitored, to catch mistakes and see improvement. Others will not be held accountable for mistakes and will not assist you to remedy situations. Workplace culture is extremely toxic filled with innuendos, remarks about your appearance, machoism and lack of leadership or communication.

The management is clueless of what is going on and treat people below them like they don’t matter and the owner walks around like he is in over his head. When you ask for a particular thing that you need to perform your job it’s almost impossible to get it then when you can’t perform your job the way they want you too because of it it’s always my fault for not telling them even though you told them several times and they give you the run around. As far as my co-workers go they are great and treat each other like family.  The pay and benefits are horrible and they treat the people that been with them a long time like dogs and don’t want to pay them what the market is asking for my position but they will pay a inexperienced person almost or as much as me and ask me to do more. 


When hired in mid 2000 the job appeared to be rewarding but there was no discipline, no official HR dept & later found out that raises were not given. 2 years later key employees CFO/CEO & Controller were fired based on hear say. I stayed because we were told that key changes & reviews would be at the top of the changes; that did not happened as I had expected. 

The overall company management team was racist & bias including owners. During the Pandemic, the majority of the minorities were laid off; they used Covid-19 as the lay-off decision. 

A typical day at work consisted vehicle management, ordering, processing orders, inventory, bids packets, etc.  I learned to be extremely organized as my work load was not only with Shoppa's, but a parent company, Integrity Design, owned by the CEO's cousin.  Upper management was great, but the local manager was out of line a number of times.  The hardest part of the job was handling two job roles and balancing both of those positions.  The hardest part of the job was dealing with management, but I understand that individual was terminated from that position.  The most enjoyable part of the job was the industry travel for trade shows and the opportunity to use my creative photography skills.

Overall I loved the job itself at shoppas as a CDL driver. It had some downsides as does anything but in general it was a great job that was laid back with laid back people (to some degree)
I was terminated 1 week before my 1 year anniversary by a manager new to our group who I had never even spoken with prior to being told I was being let go. I had never been written up nor verbally reprimanded for the thing I was being told was the reason for my termination. My lively hood and income was yanked out from under me unfairly and for that I would tell people to avoid working with or doing business with a company that allows treatment of individuals this way. 

What is the best part of working at the company?
Very family oriented and appreciative of you and your efforts 

What is the most stressful part about working at the company?
As someone who is used to doing all aspects myself, it has been difficult having to let and rely on others to handle some things like parts and support

What is the work environment and culture like at the company?
Very goal and family oriented, they are very friendly but at the same time business comes first. No waves made no troubled waters, do what is asked/expected of you and things always go smoothly.

This used to be a good place that looked after and took care of the employees that take care of the company 
Now they will run you into the ground without a care in the world that you’re overworked and unappreciated. 
The micromanagement here is ridiculous in every department  
Managers and supervisors that not qualified and have no clue how to perform task in the departments they are over 
Management does not take any input from employees when it comes to making improvements in the departments and if you disagree with them they will do everything they can to get rid of you

The thing that stands out the most at Shoppa's is the immediate respect and care the executive management team show you as a new employee. They know why they hired you, and leave you to do just that. No micro-management. They offer up support if you need it. If you add those up, it makes for a productive, happy workplace. Very happy with the company and my position in it. 

Top Job Titles	Average Salary
Field service technician 2 salaries reported	$23.00 per hour
Shop technician 1 salary reported	$27.50 per hour
Porter 9 salaries reported	$15.17 per hour
Truck driver 7 salaries reported	$22.71 per hour
Shop assistant 4 salaries reported	$17.25 per hour

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