cook

concession stand worker

manager

bartender

staff supervisor

Showcase Cinemas

A typical day at work for an usher was cleaning theaters, scanning tickets, dealing with seating/customer issues, replacing soda/icees, replacing napkins, straws, and trash bags, and theater temp checks. The tasks varied by day but those were the main ones. You would occasionally have to use sawdust to clean waste and get boxes down using the conveyor belt upstairs. I found the job very simple and some aspects were even fun. I learned about physical work and labor from the job due to the cleaning and maintenance each day and dealing with customer service issues. I also learned more about team work which is useful in other jobs. Management was one of the more poor aspects of the job as they would criticize most people behind their back, but refuse to ask for help or give advice on how to improve. Many of them would refuse to reprimand workers for not working or making a mistake, but criticize it later. The workplace culture was ok, there were many people that I got along with, however, some non managers seemed to have more power than managers themselves and were more focused on telling others what to do than doing their own work. Managers bias towards certain people was very obvious. The managers were usually great and did all of their work, but I did find that they were too interested in workplace drama and criticism of their employees. The workplace culture had a lot of negativity and drama which got in the way of simple tasks as it often distracted others from their work. The hardest part of the job was the negativity that surrounded the workplace, which I usually did not let distract me from the work, but many of my coworkers seemed more focused on the drama than the simple tasks. Management were very lenient on people hiding instead of working and turning their walkie talkie off to avoid answering. The most enjoyable part of the job for me was cleaning theaters as it was usually quick and simple as well as the free tickets you get every week. Overall I really enjoyed the job and found it easy, but the workplace culture and management issues drags it down for me.

Working at Showcase has been a challenging experience, characterized by a slow-paced and unsupportive management team. A typical day at work often involves seeking assistance from managers, who unfortunately exhibit a consistently unhelpful attitude. Their reluctance to assist makes it seem as if asking for guidance is an inconvenience, creating an uncomfortable working atmosphere.

Throughout my time at Showcase Cinemas, I have learned the valuable skill of self-control. Dealing with managers who frequently raise their voices in frustration has taught me to remain composed and focused on my tasks, despite the challenging circumstances. While this skill is undoubtedly valuable, it's unfortunate that such a lesson had to be learned in the first place.

The workplace culture at Showcase Cinemas is far from ideal. Favoritism is apparent, with some employees seemingly exempt from accountability for their lack of productivity. Unfortunately, this selective enforcement of expectations creates a sense of injustice, particularly when compared to instances where I, despite my efforts, received undeserved criticism due to a lack of proper training.

Undoubtedly, the hardest part of the job is merely being there. The uncooperative management, combined with a toxic workplace culture, contributes to an overall negative work environment. This makes each workday a test of endurance and resilience.

Surprisingly, the most enjoyable part of the job is the moment when I can finally leave for the day. The relief of escaping a challenging workplace and the opportunity to unwind at home provide a temporary reprieve from the stresses of the job.

Showcase Cinemas has been a demanding workplace, largely due to unhelpful management, a toxic culture, and a lack of training and accountability. While the experience has taught me valuable skills, the overall atmosphere has made each day a struggle, making it difficult to find satisfaction or fulfillment in the work.

A typical day at work is setting up the concession stand which requires 3 or more popcorn station to be open put at least 6 cookies and hot dogs on to start the day fill all the nacho cheese stations make pretzel dough and make sure my display in front of my register is on point. The way we greeted the customer was the most important part. I had to greet the customer , up-sell , suggest candy of the month, count change back and close sale. Sometimes we would get a mystery shopper which informs the managers if we did all the steps correctly and when we did we received a extra $50 on our check if we didn't we got a write up. I never got a write up. I learned how to make pretzels. Most of my co-workers were really cool and then their are the ones that been working their for a while a decide to not do much work on a daily but never did their actions stop me from working. However my co-workers were always good at acknowledged how hard i work and i got much respect. The hardest part was trying to get my managers attention about work related things like my schedule. Some people i worked with were friends of managers so it was hard for me to get good hours and would get out of doing work. I have no problem working whatever i do i put my 100% in, that's how i am as a person so when people weren't doing what they had to i didn't complain or wait for a manager to complain i got things done. The most enjoyable was the fact that i got to meet a lot of new people , never had a problem with customers , my co-workers loved me and when i was out of work everyone noticed , managers would applaud me on the hard work i do everyday. Also when i quit which was due to serious family issues a manager told me if i want to come back i can.

Working at a movie theater is absolutely ideal for helping anyone get through school, or as a part time job (full time is not offered). Depending on your department; usher, box office, concessions, you have relatively simple work. 

I'm a Treasury supervisor, so my work day is a little different. I check in with all departments upon clocking in, and ask if they need stock or assistance with anything. I make sure that everyone is present for work, and doing their job. I then check inventory, and concentrate on that unless it gets busy. If it gets busy I assist all departments with helping customers. 

Management is usually pretty laid back. Do your job, and you won't have any problems. Coworkers are amazing, you have kids from all around-just getting into college usually and with a variety of interests. When it's slow, you're usually working with other people so it doesn't get too boring. 

Hardest part of the job for me, is inventory. Which unfortunately is my main part of the job. Most employees do not handle inventory. It involves counting every bit of candy, cups, popcorn bags and other stock in the building. For a three level movie theater it can be a bit daunting. We compare inventory counts to the computer system every night, and look for any missing stock that doesn't match up. Thankfully I'm well prepared, and good at the task. We don't have to look for much. 

Best part of the job is the people. I love seeing everyone, and talking to customers about movies!

I typically work night shifts.  From the hours of 5pm to 2am with no definite end time.  I enjoyed the job because of customer/ staff interaction and the lack of monotony.  Also because the building is unique I benefitted from learning a great deal in kitchen/ bar management in addition to the theater business management background I already had.  The concept of a full service dining theater was somewhat of an experiment so at times a shift can be very hectic.  This job is definitely for an active, mobile person as I typically work over 50 hours weekly and nearly all of this time is spent standing or speed walking around the theater.  There is a wide spectrum of managers at both theater and district level, each have there positives and negatives, I have met many people that respect and learned from along with others who left some skills and effort to be desired.  As I previously stated we work long demanding shifts where we are bombarded almost constantly, so items of lower priority can be overlooked.  The most difficult part of the job is trying to keep your energy up for an entire shift.  Including travel time I work at least one 20 hour day a week with no designated break.  I find this as a true test to mental and physical endurance.  I recommend it for those who are looking to learn and be challenged.

I learned a lot in the time i was working there, I got tip certified  and met a lot of great people. Management was good, and taught many things while i was first being trained.There was always a great group of co workers who always wanted to help and work as a team which was great and made us all close friends, so everyday at work was fun and made the atmosphere there all happy. The hardest part of the job was when i first started to work there, trying to find the seats while serving because it was dark in the theater and trying to get use to finding the numbers on the seats but after a couple of days you get use to it and start to learn where everything is. I would have to say the most enjoyable part of the job was seeing the smiles on all the customers faces when your doing your job right and making sure you put them first ahead of everything. When your customers smile you know your doing something right and that's always a good feeling.

How much you'll enjoy this job really depends on who you work with. There's not much of an escape from the people in your department you're scheduled to be on with. Most of the people I've worked with are great, but it's always rough to be paired with the one oddball for your whole shift. I don't know how it is for other locations, but at mine you aren't allowed to sit down while working unless you're in an empty theater, over 45, or disabled. You are only eligible for a raise if you work there six months consecutively, so if you work there during college breaks you'll never qualify for a raise, no matter how many months collectively you've worked there. The worst part, though, is probably call shifts. Employees are scheduled for at least one or two a week, and you don't find out if you're working a shift until an hour before the shift is supposed to start. Management is very good about respecting the schedule you give them for time off.

This was my first job and I have been working since I've turned 16. I'm almost 21 now. The job has many opportunities for a employee to fin his/her place among the multiple positions that are offered at the theater. But due to the pandemic, half of the staff never returned making most employees work twice as much, even though everyone has a tight schedule and most employees are college and high school students. This job requires the bare minimum, but in order to have a comforting work place, more effort will be need by both employees and management. Current I am seeking a new job now and I had I pretty fun time, but since I was relocated to a certain department which lacks in employees, and with employees that do not care for others, it has become a dreadful and draining experience. This job is a good start for anyone looking to start working, but do not stay at the job for as long as I did.

Pros
-flexible hours (but you have to have at least two shifts during the weekend)
-possible pay raises every six months
-2 free tickets weekly
-some really friendly staff and management

Cons
When I started Showcase I used to love coming in even if I had a 12-8 shift. But the management care and hospitality has slowly been going down hill. They have people training new employees that have only been working 4 months themselves while someone who is over qualified like me or some of my other coworkers aren’t allowed to train anyone at all. I have asked managers to get me supplies and have waited at least two hours because “they were busy in the office” (we all know that is bull). The entirety of the theater has become a high school gossip fest and you can never truly trust someone there. They train you in something (say bar or kitchen) and they don’t ever give you any shifts in that position even if you ask to. They force you to work 3 major US holidays with no time and a half.

A typical day at work consisted of making sure the theatres were at good temperature in the morning, making sure no chairs were broken and everything was clean before we showed our first show. Made sure the cashiers had $100 to start their day with. Made sure the whole cinema was clean and presentable. Once customers started showing up, made sure they were satisfied with our service and enjoyed he movies. Made sure the lobby and theatres were cleaned properly throughout the day. Made sure other employees were doing their job, sending them on lunch when they needed to go. 
The hardest part of this job was gaining respect of the other co-workers, after I was given authority with only one month for working for the company. 
The most enjoyable part was honestly the whole thing. 
Management was good, very nice people and I got to learn from their experiences.

Top Job Titles	Average Salary
Cook 4 salaries reported	$20.06 per hour
Concession stand worker 2 salaries reported	$16.50 per hour
Manager 3 salaries reported	$22.50 per hour
Bartender 2 salaries reported	$16.00 per hour
Staff supervisor 1 salary reported	$20.00 per hour

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