security officer

Sight & Sound Theatres

I have worked quite a number of jobs prior to Sight & Sound, with most being in the corporate and retail world.  I knew in coming to Sight & Sound that I was looking at a bit of a pay cut from my prior insanely busy 9-5 job, but for my sanity, it was the right call. 

Sight & Sound Theatres is bar-none the best company that I've ever worked for, solely from the fact that it is evident that they care for their employees above any bottom line.  I truly am a valued member of my team and there has been a lot invested in helping me and my team members to continue to grow as people, professionally, personally and spiritually. I have never once felt as though I was a number or a cog in a machine despite the arguably easy manner in which someone in my role could be replaced, given that it is an entry level position.

The role itself is fairly typical call center work, but there's so little actual pressure since everything is fairly low stakes.  You're booking tickets for guests, assisting them with using the website, selecting seating and charging their credit cards. Occasionally you may place an order for one of our DVDs to be mailed out.  Lather, rinse repeat.  

The other side of the work is split with working in the box office, where you do very similar things to what you do on the phone, in addition to handing out tickets to guest who have opted to pick their tickets up at will-call.

In meetings with my direct management in the past, I've expressed that tedium tends to lead to me being dissatisfied, so rather than tell me "you probably need to find work somewhere else" like 90+% of other jobs would, they've actually worked with me time and again to keep my schedule varied and even given me opportunities to shadow in other department, or even just "interning" for the duration of one of our downtime seasons of 1-2 months.

The Sight & Sound leadership team are some of the most easy-going, approachable, friendly no-pressure types that I've ever known.  We cross paths in the halls frequently and there's never anything other than genuine smiles and warmth.  

I cannot recommend enough the quality of culture that you will find at Sight & Sound Theatres and wish them nothing but success in the future.

As a Christian company and ministry, my day often began with devotions with my team. This was always a special time of connecting with my coworkers and worshiping our Savior together. I served as a Groundskeeper at Sight and Sound. My typical day involved cleaning parking lots, property maintenance (grass, flowers, trees), and so much more. 

While I was at Sight and Sound Theatres, I learned a lot about being a leader. They are big on servant leadership style. One thing that stuck out was that they encourage employees to lead without the title. I ultimately learned how a Christian theatre operates and thrives.

My managers both in House Department and Grounds were hands-down the best I have ever had. They were professional, excellent communicators, and had true servant's hearts. 

The culture was unique. We used to always say, "there is no other place like Sight and Sound". You are surrounded by like-minded people each day. People who will care for you and pray over you. It is a powerful and lifechanging experience. Leadership values you as an individual. The community and culture is strong. At company meetings, we would sing together and it was so uniting. 

The hardest part of the job was understaffing. We had a lot of work on our plate, and seemingly not enough hands to go around. That would be my only critique. 

The most enjoyable part of the job was developing life-long relationships and growing in the faith with one another. 

I had a “mixed review” kind of experience at Sight & Sound. Did I love the people I worked with? Yes. Did I feel like I was walking on thin ice every time I walked into work? Also yes.
I pride myself on being a very flexible, easy going person. I don’t typically get agitated or upset easily, and yet, I felt very on edge whenever I worked in the retail department.

I believe Sight & Sound Theatres has a deep desire to serve their guests to the best of their ability, don’t get me wrong. However, they almost seem to expect perfection, which isn’t fair to employees in my personal opinion. I felt as if I was being told for doing or saying something “wrong” several times a day, which is unlike me. 

It’s RARE to get approved time off. Getting off work in general is incredibly difficult, at least in the retail department. I always try my best to communicate dates I need off. Yet, it was feeling like even if I asked off months in advance, I was unable to get those days.

In addition, shifts are sometimes incredibly long and you have no choice whether or not to work them. You’re simply put on. It’s simply not normal to work 14 hour shifts. Especially for full-time employees who already work the full week, then have to come in on Saturday and work 14 hours.

These are just a few things that had happened to me during my time at Sight & Sound Theatres. I do believe they’re a good company with a good mission, but I think the retail management team needs to be re-evaluated with a new plan of action in terms of how to treat and address their employees who really do try their hardest.

When I started, it felt like a dream come true. Doing what I am best at for people serving God. My place was small, but felt like I was in a place of growth and future opertunities. I was treated green, and I was honest about my weaknesses and strengths. Over time, things became like competition and social favoritism, and I began exhausting myself in order to prove my worth. Over time, other employees were let go for reasons that felt immediate and unfair. In time, I was also told I would not be rehired because of me being more new and not worth the time. I was treated by many that I woud be cast out since I started, and treated by others out of pity. In a short month, I lost my apartment, money, and was forced to move from what I tried to build in a year. 2020 occurred, and I was never welcomed back for an audition. It made me feel unloved, and feel I had sinned against God that did not deserve forgiveness,  or more important, redemption. For a long time, I lost my confidence and love for myself. I was pushed to believe a false judgement, that took my church back home to remind me of who I am. 


What is the best part of working at the company?
The co-workers you get to work with. 

What is the most stressful part about working at the company?
The leadership and their hypocrisy. 

What is the work environment and culture like at the company?
It can be like walking on ice. One must watch everything they say and do, because others, especially leadership, definitely are. 

What is a typical day like for you at the company?
I was in one of the guest facing departments, my shifts averaged about 0900-1800, Tuesday through Thursday,  1300-2200 on Friday's, and  0900-2200 from Saturdays. Sight and sou de cares very deeply about their image, more so than their own employees.

I am very thankful for the opportunity to work at Sight & Sound Theatres. I learned many skills relevant to my experience and some that enhanced my technique. Management in my specific department was lacking and therefore affected the attitudes and motivation/commitment of my fellow co-workers. My co-workers were amazing. They were supportive, encouraging, and good mentors to me. The hardest part of the job was staying committed to the job when others weren't equally committed. The most enjoyable part of my job was the family I made with my co-workers and the friendly atmosphere.

My mornings consist of arriving and clocking in; in a timely manner.  Reporting to my dressing room for hair, and make up, and wardrobe.  I have learned how to be more presentable, quick on my feet, and responsible thanks to my management team at Sight & Sound. I have learned how to be more of a team player and I work well with others.  The hardest part of my job was quick changes, and the most enjoyable part was the type of atmosphere that I was placed in.

Sight & Sound is a Christian based tourist business.  Wonderful place to work, people are friendly and willing to help you.  The hardest part of the job is the box office during the late shift.  Management is hard to describe their are several managers within the company.  Some good at what they do and some to new to answer the question honestly.  I wish I could have stayed unfortunately because of problems in my life it flowed into my work and I was left go.

Working at Sight & Sound in Branson was an amazing experience for me. Staff help and support each other, managers care for the wellbeing of their employees, and the company overall takes great care of its workers. Environment is bright and fast paced, but having Sundays and Mondays off is definitely a treat (depending on job position, you might work a Monday). The benefits are great. Being a part of the company's mission is awesome seeing thousands of people come watch the Bible come to life!

It was great to work somewhere with a faith based and Christ centered community. Personally, I learned a lot about myself and other people. It's a good place to work to gain a skill or two and learn discipline. For some, it's a company to work for for a season and for some it's a permanent work place. If one is into all things theatre, this is a place for you

Working at Sight & Sound Theatres: Company Overview and Reviews

Sight & Sound Theatres

Sight & Sound Theatres Ratings

Popular jobs at Sight & Sound Theatres

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected