dental assistant

dental hygienist

treatment coordinator

dentist

dental office manager

Signature Dental Partners

I have worked for SDP for over 10 years as a RDH. I have lucked out working at two different locations in Arizona with very strong, organized, calibrated hygiene teams. Additionally the doctors I have worked with are not only talented clinicians, but also good humans, and leaders. I was always paid an hourly rate and asked to try the bonus compensation system. I was very hesitant at first, but have come to be okay with it and have been successful: mind you I do work very hard and push myself. For example: taking x-rays when covered with insurance (most often every 6 months, updating FMX and or PANO every 3-5 years), performing same day sealants on children, offering FL varnish, completing at least 1 if not 2 quads of SRP/laser same day as the NP appt., double booking and or shortening appts when I have a healthy patient or child/teen, placing Arestin when needed. I also am very cognizant about having blocks on my schedule to hold for 90 min. NP or SRPs so I avoid 8 hours of Adult Prophy after Adult Prophy. I know the bonus system has a bad reputation amongst SDP hygienists, but my guess is those hygienists who are not successful on the plan are seeing 7-8 hours of Adult Prophy or Perio. Maint.  and are lazy with updating x-rays, not diagnosing perio. or utilizing the office laser. If you are lucky enough to land with a good, ethical doctor and supportive back office and front office team you can be happy and successful with SDP. Just remember to practice how we were taught in hygiene school and treat your patient's with high levels of care. 

Could I get paid more at another office and or temp for a higher rater? Yes, most likely. Is SDP known for sometimes having unrealistically low office budgets for weekly supplies? Yes (except for hygiene instruments). I do appreciate the annual $250 allowance to use as I wish on CE, scrubs, loupes, etc. but find it frustrating how only full time hygienists receive paid holidays and hygienists do not have paid vacation (we have to use sick time). I think SDP could continue to create a more enticing benefits package for those hygienists who work 2-3 days a week 25-30 hours a week. I choose to stay because I love my back office team/ Dr. and appreciate the support from my hygiene lead, and SDP (Kim McCrady). Kim and the hygiene leads are always wanting to hear feedback and they do advocate for us and want the hygienists to be happy! I do not feel micromanaged whatsoever.  

I started out in the company as a DA, but switched to Insurance verification. My family needed to move back home due to family matters and this opportunity came available to work in at  home as an insurance verification specialist, where I can work from anywhere I need and have the ability to take care of myself and my family when they need me. I quickly jumped and haven't looked back! I have loved every bit of being a part of this company, even when I was an assistant. It was scary knowing a "corporation" was about to be your new employer. There are so many horror stories we hear in the dental field about corporate ran dental. They made a promise from day one that our offices can continue to do our thing and they were there to optimize our schedules, build our practice/pt load, and help in the back office more. Every thing we pretty much were used to would stay the same. I was so doubtful at first but SDP followed thorugh and my doubts were quick to change into confidence in the partnership. I still to this day dont have that "corporate" feel with my job either. I didn't really notice anything about my position change except we had more appointments being filled! Jumping to my role change into insurance. The team has very strong leaders. They take the time to ensure you know how to do your job and help make it less stressful especially when you have any issues arise. The whole RCM team is very "team work makes the dream work" oriented and are like a family. If you need anything its guaranteed someone will have your back or the answer you're looking for. If youre having a "day" you can rely on you team mates to lighten you up, lend a hand, and make you laugh. I couldn't be happier with my role and with the company in general.

     I am a hygienist and feel very greatful to be apart of Signature Dental. I was a little nervous 3 years ago when our office became apart of a larger company but it exceeded any of my expectations. I have nothing but positive things to say. They do not dictate any treatment and only help support us to have all the tools and knowledge to be the best for our patients. Patient care always comes first. The people at the top of the company, are or were Dentists and hygienists, so they understand the clinical side of things. I was blown away by how much they care about me and making sure that I have everything I need as well as our office in general. 
      They even created a hygiene council to have a special community for the hygienists to grow and learn together. They offer many CE's and other events and are always providing us with the latest technology. For example, we got this great new cancer screening device this year that has already saved lives. I am excited to learn the laser and other ways I can help my patients. I am so greatful Signature helps provides these resources and opportunities. 
    I have never worked at a place that I feel this appreciated and valued.  They do so many nice things throughout the year to say thank you to me and my team. They also reward us for our hard work with competitive pay and bonuses. The benefits are great as well. 
   I love my job and I am so greatful to work for a company that makes it feel like family. Anyone looking for a job or having their office become apart of Signature dental would be lucky to join this group! 

Working for Signature Dental Partners can be summarized perfectly by saying, you will get out of it what you put into it.  If you are self-reflective and interested in learning, personal growth and leadership, this is a great place to work.  I've progressed enormously in my personal career path, and been afforded incredible personal-growth opportunities.  We love Dentists and their Teams.  I work in the support office.  We are here to serve and support the most important folks in our organization:  Dentists, Hygienists, Dental Assistants and Administrators.  I have also worked in the Practice and appreciated having the kind of benefits usually only available to those working for a "big" company, but enjoying the private-practice environment and closeness of a team.  It matters to me that SDP is Dentist-owned, Dentist-led, and Dentist-focused.  My leadership is always concerned with my work/life balance, and work really hard on our workplace culture.  I get to travel, attend fun, collaborative, and learning-focused meetings that focus on my personal growth in the culture and company.  The thing I enjoy the most about my job is my ability to step into leadership - both self-leadership and learning servant-leadership from great & caring dental leaders.  A great deal is expected of me, so it's not an "easy" position, but I greatly appreciate the trust that's been put in me; it's so much greater than in any other job I've ever held.  I've been with SDP since January 2017.

Pros

Competitive pay and the opportunity to gain experience in a busy practice.

Cons

The work-life balance was poor due to constant pressure to maintain a very fast pace while seeing a high volume of patients. Management focused heavily on production metrics but did not make employees feel valued or supported. Concerns brought forward by staff were often dismissed rather than addressed, creating a frustrating work environment.

The office culture lacked teamwork and collaboration. Communication between management and clinical staff could be inconsistent, and there was little appreciation for experienced employees despite taking on additional responsibilities and continuing professional development. The environment often felt stressful rather than supportive, which negatively affected morale.

Advice to Management

Invest in your employees, listen to their concerns, and create a culture built on respect and teamwork rather than productivity alone. Supporting your staff and recognizing their contributions will improve both employee retention and patient care.

The writing is on the wall.  This place is taking private practices and running them into the ground. There is no support and when you ask questions, you never get a straight answer.  They want you to “maximize” insurance benefits and do x-rays when insurance allows. So say, insurance allows twice a year but patient has been coming regularly and doesn’t have issues-were going to take them twice a year just cause it’s more money in the company’s  pocket and less for the patients yearly max.  Asking to put sealants when doctor has to diagnose. Harping on you for production when patients just flat out don’t have money laying around. They don’t care what excuses patients have, they just care about what money is roiling in.  Staffing-instead of taking care of the already amazing staff, we’re going to share staff and double book them in other offices until they reach burn out and hate their job.  Turnover in offices is the worst but they don’t seem to care.  Take care of what you have because nobody wants to work for such a lousy corporation. Maybe offer better benefits, matching 401k, more PTO and pay staff better, then you might have something.  Until then, everyone will look for other opportunities 

Signature Dental Partners is a corporate company based out of Arizona. Signature's goal is to buy out private practices and incorporate changes to reduce overhead cost and increase production at the expense of the patients and employees. I am a dental hygienist (with 23 years of experience) and have worked for Signature Dental for a little less than a year. Hygiene patients that are not confirmed are double booked and if both patients show for their appointment (the confirmed patient and the unconfirmed) you are expected to see both patients within the hour. Schedulers are rewarded with bonuses for booking high production regardless of the stress/demand it places on the clinical staff. Bonuses are not given to clinical staff no matter what the production. Very little support is offered by the company, and it is rare to have issues addressed or phone calls returned. I will be leaving this practice very soon as will two or three other employees. I would not work for this company again, of course I did not choose to work for them in the first place as they bought out the practice where I was already working. 

I have worked assisted hygiene for SDP for 2 years and absolutely love it! 

I feel I have all the support I need to succeed, and have never felt micromanaged.  I have complete control over my schedule and patients and never feel pressured to meet/exceed any financial goals.  The focus is always on quality patient care. 

SDP offers excellent compensation and benefits, and includes many extras such as free CE and CPR courses and a yearly bonus I can use towards license fees/uniforms. 

I love all the appreciation and support they show their RDHs! They do a lot of fun little extra things such as a Facebook group where you can connect with other SDP RDHs and they post a lot of helpful information and often appreciation gifts for dental hygiene month, Starbucks gift cards, etc 

I truly feel blessed to have found such a great company to work for!

 Signature cares for you as an individual who is also part of the bigger team, as a whole. I work 90% remotely so it can be easy to be "forgotten" but my experience is that I am still considered a valuable part of the team. I have experienced working for Signature as a larger company without the corporate feel. I see them putting the patient and Dr needs at the forefront. They strive to be on the cutting edge with technology helping to offer the best care for patients and efficiency for the clinical team. Mt boss makes sure I keep work in it's place by reminding me to keep a good work life balance . Also, to take my available vacation time as to refresh my mental health too.

A corporation where they only care about the higher ups making money, traveling, luxury rental cars, dinners and fancy hotels but want you to cut back on staffing and supplies.  They want you to double book your schedule so that you may not get breaks and therefore our patients suffer with lack of care and compassion. Office managers seem stressed with mandatory meetings almost daily where they used to be able to help their staff out and nothing gets accomplished. RDO is on a high horse and doesn’t acknowledge other staff in the office except for office manager. Staff bonuses are unattainable even though we meet our goals, health insurance is unaffordable and can’t find in network providers, 401k in unmatched 

Top Job Titles	Average Salary
Dental assistant 244 salaries reported	$25.77 per hour
Dental hygienist 180 salaries reported	$62.53 per hour
Treatment coordinator 78 salaries reported	$26.08 per hour
Dentist 32 salaries reported	$199,922 per year
Dental office manager 5 salaries reported	$59,924 per year

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