fire sprinkler technician

security engineer

fire engineer

shop technician

commercial sales executive

Silco Fire & Security

Silco Fire & Security has to be one of the most impressive employers I have ever had to work for. They are constantly surprising me with how well they treat their employees. First, I’ll talk about Silco on a practical note. I could not believe how perfect the hours are for me. They are basically your 40 hour work week but with mandatory over time. Which I’m sure we can all appreciate a little extra money in our pockets. Also the benefits are unbelievable. Paid time off, Vacation, 401K, Holiday pay, Company Paid Outings, etc. the list goes on! Pretty much, if there’s a need, there’s a benefit for that need. Now, this is one of the most high pressure and demanding jobs I have ever had. We play a very important role in keeping our customers safe and we pride ourselves as a company in doing so! Our jobs expect accurate results and keep us determined in reaching our goals. 

Silco on a personal level has impressed me as well. This company has given me such a warm and friendly welcome here from day one. Not only from my personal department coworkers and manager but even from our senior leadership. I was one of the lucky first employees to try out our new recruit Boot Camp (one of the great benefits I talked about before) and it was such a fun great learning experience for me. They broke down all the fire systems that we offer to help you get a better understanding of what we do. This company really takes the time to get to know one another and make you feel truly appreciated and welcomed. Every one is always very kind and courteous to each other. The company keeps growing which makes it hard to keep up sometimes, but that just means greater things to come for us as we expand!

The Grove City branch needs an in depth look into why so many technicians are leaving. More than a handful have left in the past year and more continue to weigh whether they should or not. Most leave for better pay and better opportunities with different companies. I see that as a huge problem that someone in Cincinnati should investigate. The company is building brand new facilities but refuses to purchase equipment that is required to do the job properly. 

If the company and management lived by the catch phrases they put on the walls, it would be an excellent place to work. The good ole boy system is alive and well and I can see it remaining a huge hurdle for the company in future years. 

The fact that this company has “earned” best workplace in Ohio is hogwash. If you were to speak to any sprinkler and fire alarm  techs in Grove City, it would completely change your mind and wouldn’t even seem logical for the company to be even considered. I continue to speak to former co workers that are still employed there. They aren’t happy, excited to go to work and most in the industrial branch of Grove City are miserable. They are short staffed right now and require being on-call more frequently which is taking a toll on families, especially during the holiday's

I’m speaking on behalf of others and myself because some still work there and some won’t take the time to do this. 

As a scheduler (Kitchen Department), here in Dayton my day consists of calling and emailing our customers to schedule their inspections that are due for the current month. Also, answering inbound calls from customers wanting to schedule inspections or service calls. 
I have learned a lot so far in the last (almost) 2 years here at Silco. It is interesting learning about fire codes and coming to the realization of what all is done behind the scenes to keep us safe every day, whether it's at a school. restaurant or in a factory. 
The structure at Silco allows employees to think outside of the box and bring new ideas to the table; so, we are always evolving. Management is understanding and believes in allowing employees to make their own autonomist decisions. The work culture in Dayton is something I truly am so happy to be a part of. Being a smaller office, we are close. Many companies say they are all about being like a family, but Silco has been the only company I've been a part of that stands by that, wholeheartedly. 
The toughest part of the job is getting used to the scheduling website. Being the "new person" at any job can be tough when it comes to learning the ins and outs or the computer systems they may use. I do think we could certainly have a scheduling tool that is more user friendly. The thing I love most about Silco is being able to consider these people my family. We have a lot of fun events to keep up the mojo. I had never been a part of a company that makes sure you truly feel appreciated.

I have been employed with Silco Fire & Security in various capacities for 9+ years, and am grateful every day for the opportunity.  The company professes to espouse a number of Key Values including commitments to Quality and Customer Service, Promoting a Family Feel and encouraging Autonomy for its employees.  Ownership and its Senior Leadership Team work hard to instill these values as a Way of Life, and not just pay them mere lip service.  Employees know what is expected of them, and are provided the necessary tools (training, software, hardware, etc.) to make themselves successful.  Ownership is committed to making Silco a customer-focused, premier employer in all the markets it serves.
 
Over the years I have been employed with Silco, the company has experienced tremendous growth, all the while attempting to keep that Family Feel.  At no time has this been more evident than during the Covid-19 Pandemic. Ownership and its Senior Leadership Team worked tirelessly and selflessly to quickly bring back all employees and keep them working, while still showing great concern for the safety and health of all.  During the heart of the Pandemic, ownership provided daily video updates in order to keep all employees informed and up to date about the status of the company.  
 
I am proud to be a Silco employee, not only because of the personal and professional development opportunities the company affords, but also because of the valuable and essential services Silco provides to its customers.

Silco Fire and Security is a company that strongly values employee inputs and forward-thinking. Listed as one of the top workplaces in its sector, Silco demonstrates tremendous care for each of its employees and provides a unique team atmosphere that is enjoyable to work in. 


Being a part of the IT team, I have had the opportunity to learn multiple new technologies and grow quickly. While the number of projects can be daunting, working to implement new solutions is both refreshing and rewarding. In terms of management, I appreciate that my ideas are thoroughly considered and discussed among the team. From a company standpoint, new ideas are constantly encouraged as our leadership team continuously looks for innovative ways to improve the company. 


Personally, what makes Silco different from other companies is workplace culture and atmosphere. Exemplifying its core values daily, Silco holds its employees to a high standard and rewards them for their performance. Generally promoting from within, career advancement opportunities are abundant. Additionally, the level of transparency from the Senior Leadership Team about company performance and strategy is astounding.  


Altogether, Silco desires to be one of the best companies in the fire protection industry and will take the necessary action to achieve it. 

Working at Silco has been an awesome experience. I was hired in knowing nothing about fire alarms or sprinkler systems, and I received all my job training over my first eight months both through the company and being sent to classes hosted by manufactures. The pay while being trained was very fair and was enough for my to support my family as well, which I was very thankful for. Now that I've completed the training I feel the pay is even more competitive and it’s worked out very well for me. Everyone is very friendly and communication is great. It is easy to get ahold of anyone from your direct supervisor all the way up to the owners of the company giving it a small company feel in a company that has branches all over the state. The offer a medical plan although it leaves a little to be desired the retirement plan more than makes up for it, it’s one of the best I've ever seen. Speaking of retirement this is definitely a company that is worth settling down in, and has plenty of room for advancement and seems to do most of their promotions internally giving plenty of opportunities in a growing company like this one. Definitely somewhere you can settle down and call home.

If you like the rumor mill and bosses that play pretty terrible games with your life with zero support in the field then this company is the place to be. Don’t expect professionalism and good morals on the local management level and anyone that is going to be able to move up in the branch has to either be a family member of management or play those games to thrive. Equipment that is expensive is shared between technicians. Dangling the old carrot on the stick and then bobbing it just out of reach is just the way of life here. Furthermore this is a very high stress place to work due to the lack of support from the local office. Everything is good so long as it doesn’t require someone to do something that would support the man in the field IE: Manage. The owners and the upper corporate management are really good people but they are kept out of the know on the daily goings on inside on the local level with the exception of the most important thing in the company and that is the numbers.  If you want to break into the field and learn the entire industry it is however a good place to start as they have recently stepped up the training game and if you apply yourself and have a good mechanical background it is a good place to start. 

This job is a heavily commissoned sales position dressed up as a fire extinguisher technician role. 

You are trained up by the company on local and NFPA standards for portable fire extinguishers. Once you pass the test and are licensed you are assigned a local service route. 

You are paid a low hourly wage to go on appointments to a variety of different businesses. Using knowledge of fire code you identify extinguishers due for maintainence or ones in poor condition that need replaced. Then you sell the client on these services to get their property compliant. 

Some of the environments you are tasked with going into can be extremely challenging - some nasty factories and other industrial settings for example. 

Each month you are tasked with reaching a goal to sell a certain amount of maintainence work and a certain amount of new equipment to reach different levels of incentives that will boost your pay. 

The hourly rate truly is pennies. This puts on a constant pressure to SELL, SELL, SELL! 

This job can be rewarding to the right self-motivated individual. But beware, the pay structure is very convoluted and certainly not for everyone. 



What is the best part of working at the company?
Manager was very unprofessional saying things to others about employees behind their back.  They picked and chose who got the easy higher paying commision jobs.  They run you ragged past your regular hours.  Sends you out of state for lower paying jobs.  Forced to be on call on weekends and holidays.  Trainees are treated like lesser human beings.  Worked there 5 years too long.

What is the most stressful part about working at the company?
Management, on call, service calls, out of state travel, company is too tight with money, too many office people that don't do field work.  Everything.

What is the work environment and culture like at the company?
The worst.  Very 2 faced.  Act like it is family friendly then they talk about EVERY technician when they aren't around.  The techs actually are the real men and backbone to this company.  They had 15 techs quit in one year.  I would rather work anywhere else.

What is a typical day like for you at the company?
Forced to show up at shop for no reason in the mornings.  Run ragged all day.  Work late every evening.  Go home and turn into an alcoholic to drown your sorrow as you look for another job.

The company touts that is obsessed with quality and doing the job right. I have to say that the people here are among the best of anywhere I have worked. They have a lot of resources and technical expertise. However, the work environment is fast paced and that can be overwhelming at times, but personally I find I get a lot of satisfaction from working in that kind of environment. I also like working in an industry that makes a real difference. 

I like that senior leadership is open about things and makes a concerted effort to keep everyone informed. We all know where the company is headed and what the priorities are. On the flip side of that it means you have to be comfortable with change, because the culture is progressive here. 

In my tenure I have seen several new positions and roles get created as the company has grown. They are good about promoting from within.

Top Job Titles	Average Salary
Fire sprinkler technician 24 salaries reported	$32.50 per hour
Security engineer 15 salaries reported	$27.50 per hour
Fire engineer 3 salaries reported	$23.00 per hour
Shop technician 12 salaries reported	$18.25 per hour
Commercial sales executive 4 salaries reported	$100,000 per year

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