nursing assistant

server

housekeeper

medication aide

wellness nurse

Silver Birch Living

I go in set up the drink cart, make coffee and hot water for hot tea, get out condiments, yogart, cottage cheese, and side salads. serve the tenents, take food orders, talk to the tenents, take away dirty dishes, set up dining room for next meal, wash dishes.  there are about 4 co workers who are early 20's and they all like to stand around and do nothing after the initial orders have been taken and passed out, they will be on there phones or listening to music or watching videos or movies. The management is hardly ever there on days that I work. the hardest part of the job is working with the other co-workers. The most enjoyable part of this job is the people who live there. They are so sweet and nice.

What is the best part of working at the company?
The residents and some co workers.
No covid vaccine  required. 


What is the most stressful part about working at the company?
Low pay,poor staff appreciation, good management and staff leave do to poor unfair  work conditions  building suffers from burn out do to employee retention , corporation will not listen to problem solve  ,problems Not enough staffing for  nursing  . Most stay because they  care about residents  who live there. Work load between  some management  vs others is unbelievably  different  lots of double standards between  departments  took weeks to hire co workers

What is the work environment and culture like at the company?
They tell you what you want to hear do you take the job then don't follow  through. 

What is a typical day like for you at the company?
Long ,stressful  short-staffed, Managment  don't help

MIcro-management, no assistance, personality cliques.  VP or H.R. said that she didn't like someone so she got rid of them.  That was mentioned about a few people.  Policies vary.  No support or understanding from Management. A lot of arrogance from the Sr. team. They mention 'improve it' but there is no change or even considering different thoughts.  People working the front line at the communities are fine. Horrible benefits.  Company doesn't pay for even half the premiums. For visiont, they don't pay any part of the premium. No STD or LTD unless you are there during open enrollment and it's all employee paid.If you start a month after open enrollment, you can't get STD until the next year.  No retirement match.  All contributions and fee's are the employee responsibility.  Very low life benefit.  Turn over is high.  Most turnover is within 90-days.

I have never worked for a more involved, cooperative, and team-oriented company.  In the role I currently fill, I have more responsibility than any other position I have held elsewhere, but somehow the comfort level is higher, and stress is significantly lower.  Every part of our management team seems to be fully invested in the care of our residents and we all actively and noticeably work toward the same goal.   The work is fulfilling, the rewards, perks, and benefits all form a fantastic package that makes working here one of the best decisions I have ever made.  

When I started with Silver Birch I honestly wasn’t sure what to expect. I had worked for another company that offered assisted living options in the past but never a company that exclusively specialized in Assisted Living. What I found is a sense of purpose and fulfillment that I get every day by providing care for others that without our help would otherwise have a far lower quality of life. The management in the building is helpful, and very willing to work with the staff. I love my job and am so thankful for the change I made.

What is the best part of working at the company?
The residents are the only thing positive about working there . It could be a very nice facility. 

What is the most stressful part about working at the company?
The bed bugs . Because even if you take one home there is no help for you outside of work. The management team or corporate staff have no compassion for you. Thank God I never brought a bug home or in my car . 

What is the work environment and culture like at the company?
I worked nights so it was good . I’m not sure what it was like during the day. 

What is a typical day like for you at the company?
I would assist residents as needed . It was a good job . Except for the big problems.

I love it here. I just wish we get paid little more money for the job we do. Everyone here is so nice and always there to help when you need. The work is easy and if you ever need something they have your back. I can see me working here for a long time. I really think if they would pay little more people would work here. I love my job and the people who are here. The manner's here and always here when you need them. The hardest part about this job is not having enough people on shift. I love my work team there so great. The most enjoyable part of my job is I get to met new people. And to be there with there food when they need it.

Meetings everyday and sometimes twice a day, and if not a meeting than your supposed to answer emails and do zoom calls. Never really enough time to do the job you were hired to do. And when you did get a actually work, you were short staffed and rushed to get done. When they first opened the e.d. was the most amazing person I've ever worked with! The managers were so nice and caring. They actually helped In any way they could, they really did go the extra mile to help and was happy to do so and no complaining. They got a new manager and she doesn't even compare or help with anything and complains about everything.  Used to be a great place to work, but now not so great at all not even close!

When getting to work in the morning make sure you on time and sign in
Start working immediatly
Serve breakfast from 6 to 9... make sure guests get their morning coffee then they at their happiest
After breakfast make sure the place is clean for lunch
Take a small break and have tea
After your break get ready for lunch
At 12 lunch is served 
Make sure guests have drinks
Always offer assistance and make sure you always have a smile on your face
Lunch ends at 2
After lunch clear up and then staff have lunch
When all is done clean up make sure to leave the venue clean and tidy
Before leaving make sure to sign out

The “heads in beds” culture is open for poor care and high turnover. This is not a “ people first” environment and I hope the central office is replaced with real leaders.The leaders of this company are disconnected and disingenuous, they hire executive directors they can control! Very weak company with no regard for your license and will have you do unethical things to further their interest. Sad place to work and sad company . Don’t waste your time applying- go to a place that knows how to value your contributions.

Top Job Titles	Average Salary
Nursing assistant 45 salaries reported	$16.71 per hour
Server 24 salaries reported	$14.65 per hour
Housekeeper 13 salaries reported	$14.69 per hour
Medication aide 9 salaries reported	$18.39 per hour
Wellness nurse 7 salaries reported	$30.09 per hour

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