registered nurse

landscape technician

psychiatric technician

social worker

residential counselor

Silver Hill Hospital

I have learned a lot from working at Silver Hill as a Pysch RN. he pros are the staff, the nurses and techs work so well together and truly care about the patients. The pay recently got better as well. We have an incredible pt population and offer a wide variety of treatment options such as Ketamine and ECT.

The cons are short staffing. In order to deliver high-quality and safe nursing care you simply need to staff the units appropriately. We are more times understaffed then we are fully staffed. Our acuity recently elevated since we received a pay increase as well. We sometimes have up to five patients on a one to one for safety leaving us "techless" and the nurses have to run around doing everything. Empty nursing stations should not be allowed and cause our vulnerable patients more stress when they need to come to us for support and no one is available and they feel guilty asking because they no how short staffed and busy we are.

Tip to management: Hire more techs and nurses to accommodate all the one to ones or create jobs that are specific to sitting one to one like CNAs, UAPs.

What is the best part of working at the company?
The best part is the vast amount of experience you will be able to fit into a singular internship. You work with a wide variety of patients, as well as modalities. 

What is the most stressful part about working at the company?
The clients and the expectations. Understandably, not all clients who pay so much want to work with an intern. 

What is the work environment and culture like at the company?
Most psychiatrists barely look at you, and if they do it's because you dared to speak in their presence. Staff on the acute units can create a toxic environment, and gossip about patients as well as other staff. TLC-level clinicians work hard and are very knowledgeable. I always felt very comfortable going to the clinicians with questions. 

What is a typical day like for you at the company?
It depends on where you are working within the hospital. ACU starts with team meetings, while TLC usually sees patients in the morning. Afternoons are dedicated to groups and phone calls.

Beautiful older buildings in heavily wooded country setting located in rural New Canaan, Ct. Beautiful crystal clear river passes through the middle of the campus and you cross an arched bridge to move to other hospital buildings located on this large acerage. Separate buildings house childrens psychiatric unit, adult dual-diagnosis unit, adult locked psychiatric unit, detox unit, long term live-in facility, library plus many buildings housing management, doctors offices, etc... Unbelieveably beautiful location in New England. Staffing was good with adequte support staff and shifts (tho 12 hours in length were very do-able) Co-workers were supportive and pleasant and I would love to return to this facility to work at some point in time. Management seemed to stay more in the background but response when needed.

Fast-paced environment, kind coworkers, patients are treated with respect and compassion (as they should be) allowing SHH to truly promote patient centered care. Policies and procedures change as needed, so Silver Hill is never stuck in outdated "rules."  While no visible tattoos are permitted for staff, that's becoming impossible as times have changed, so there's some progress in what was a seemingly impossible dress code 12 years ago when I began. The only thing I would change  requires magic, and that would be to reduce the displaced anger that family members of patients aim at the doctors and clinical social workers. I  understand the fear and rage (at the illness), but sometimes it's really awful to be on the receiving end.

What is the best part of working at the company?
Colleagues were like a family.  Phenomenal teamwork.   Staff were wonderful, and all very passionate about their jobs.  Fun atmosphere, continuing education, Client care exceptional!! Silver Hill continually changes people’s lives, and is a healing environment.  Clientele are beautiful souls.  Amazing 25 years of my life. 

What is the most stressful part about working at the company?
When clients don’t respond to treatment.  Documentation long, but doable 

What is the work environment and culture like at the company?
Fun, inviting, all inclusive.  Teamwork great.  Staff dedicated and committed 

What is a typical day like for you at the company?
Rounds in the morning, groups, documentation, lunch, groups, individual meetings, notes/paperwork

Upper management lies and deceives staff members and does not work to make improvements. Staff is made promises that are never kept, creating a hopeless feeling among all. Compensation is incredibly low for older staff members who have not received raises in years despite efforts to obtain them through directors. The lack of care and consideration upper administration has for the nursing staff is incredibly disheartening. This hospital desperately needs a change in leadership. Incredibly disappointing place to work. 

Silver Hill is a great experience in mental health and they pay relatively well. However, their management is nasty, micromanaging, and plays favorites based on friendships. The residential management even has a group referred to as “the mean girls” by the staff. The management and counselors have a horrific community filled with never ending gossip that I have only ever seen in middle school. This place wears people down emotionally and doesn’t listen to legitimate concerns related to staff and patient safety.

Volunteer Group Leader in the dual-diagnosis facility’s Detox, Adolescent and Men’s Transitional Living units, stressing behavioral and spiritual solutions supporting positive recovery outcomes. Selected for a small task force to launch the state’s first Chronic Pain Anonymous (CPA) chapter, a 12-Step adjunct to the hospital’s new Chronic Pain & Recovery Center.

My time at Silver Hill would have been longer if management was actually trained in how to properly interact with a human being. My co-workers were fantastic (very intelligent and caring individuals). However, the management in the Business Office is what made me ultimately leave. Favoritism and lies were their game. The professionalism was non-existent. Director put other directors of other departments down (even making fun of accents if they had any). Direct supervisor would say one thing but do another. And again, the favoritism was quite obvious.

Silver Hill Hospital provides an exciting, high energy work environment that is constantly changing. You may never know what your day may bring but you will have the training and knowledgable co-workers to back you up. I learned the importance of good communication skills while at Silver Hill Hospital and how to effectively handle difficult situations to ensure patient safety. Skills I developed while working at the hospital include (but are not limited to) DBT training and skills coaching, 12 step, medication management, managing psych emergencies, CPR, communication skills, computer skills, and much more.

Top Job Titles	Average Salary
Registered nurse 4 salaries reported	$53.73 per hour
Landscape technician 2 salaries reported	$20.50 per hour
Psychiatric technician 1 salary reported	$29.50 per hour
Social worker 1 salary reported	$88,266 per year
Residential counselor 2 salaries reported	$30.91 per hour

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