driver

baker

SilverRide

This company promises you $25 an hour if you drive over 25 miles for a ride however once you receive your check you see that they have it on a calculated system that never allows you to make the $25 an hour.  You don't get paid until a rider sits in your car, and you don't get reimbursed for gas. I was spending $1,200 a month on gas and $200 a month on oil changes so it really is not a good paying job.  Dispatch is extremely unprofessional. If you disagree with a trip or ask questions they remove you from the schedule even though management has approved it.  They lack knowledge of the Las Vegas roads. They hire dispatchers from other cities that don't know the area that are working from home and give priority trips to their family members working for the company. Dispatchers should be required to drive the routes at least twice a week so that they can know how to help the drivers. They have you driving back and forth all day from the North,  South, East and West because the dispatchers don't know how to put drivers in one area. In the event something happens to your car or if you get into an accident they completely ignore you never addressing the issues. Overall this is not a good company to work for, and they have a high turnover rate with 90days being the max.

You will find yourself working for free most of the time, you wouldn’t get paid until the first person gets inside the car and that can take up to 2 hours for your first pick up. Sometimes they don’t have a lot of work especially on the weekends and will have to leave early. You will never see the hours you need to make on a day to day basis. You don’t get reimbursed for gas or any compensation for oil changes or car maintenance everything is coming out of your pockets. You will spend about $30 a day on gas that’s $150 a week. Dispatch is very unprofessional and can be difficult to connect with when needing to get in contact with a rider who has not come outside. They are a nightmare to work with and their attitudes are awful. I worked for this company for 6 months and couldn’t get a pay increase. They definitely don’t appreciate the good drivers here at all. My paychecks were never accurate as they would short me constantly. I wouldn’t recommend working for these people at all! 

What is the best part of working at the company?
SilverRide is a very responsive employer.  I love the independence of my job, but the help is there when I need it. 

What is the most stressful part about working at the company?
When some clients need to ride for an hour and a half due to ridesharing, and they get upset about it. 

What is the work environment and culture like at the company?
Good, as far as I am concerned. I am an independent contractor so I am not in an office. 

What is a typical day like for you at the company?
1. At home,, Log into my tablet 30 min before my first scheduled trip.
2. Do a pre-ride inspection of my vehicle with photos inside and outside.
3. Start navigation to my first pick up.
4. Assist passengers from their door to the car, and vice versa at their stop. Collect money or coupon from each passenger.
5.At end of my shift drive home and complete a post drive vehicle inspection,  inside and outside.
6. Complete a report of fares collected for the day.

I enjoyed helping my clients get from point A to point B . My clients are the reason why I pushed myself to continue driving . However, I had to make the executive decision to quit . You are supposedly paid 21/hr as soon as you get to your first pick up until you clock out . However , they do not add your hours worked on your paystub each pay period . So they can short your money . Almost every other pay period ; I’ve had to talk to HR about my money being short . It’s frustrating when you put in the hours , you’re risking your life in your own vehicle , spending up 25 plus a day in gas to complete your route . It’s ridiculous to have to beg for your money to be accurate when it’s time to get paid . I don’t recommend if you really need a livable wage . No one in life works for free. Especially not in this hard economy . It’s sickening . 

I've been working for SilverRide as a para transit driver in Dallas, TX for 5 weeks. The company has done a good job in setting up its relationship with the local transit authority. The local supervisor is very supportive and on top of things. Everything that I have been promised by the company in terms of compensation and work has been completely accurate. The training was thorough so there were no surprises once I began working. I enjoy chatting with the riders that I drive for and learning about their lives and experiences. Overall, the work has been gratifying and rewarding. No two days are alike. I would recommend the company and the job to anyone looking for flexible hours and good pay.

I strongly recommend against joining SilverRide right now. While this company used to be a solid choice with responsible, reasonable management, it has recently become a disaster.
The Reality for Drivers Today:
Management Breakdown: The leadership is no longer supportive or organized. Communication is poor, and the professional standards have dropped significantly.
High Costs, Low Reward: Between gas, constant car maintenance, and the heavy wear and tear on your personal vehicle, the math just doesn't work anymore. You end up paying to work.
Declining Standards: What used to be a manageable gig has turned into a headache that isn't worth the stress or the damage to your car.
Bottom Line: Save your vehicle and your time. Look elsewhere until they fix their internal issues.

As a former driver the only thing I liked and miss are the clients    They are unorganized with job schedule and double book rides meaning one person gets paid and the other gets a partial payment.  Management sucks.   If any problem ever arises they will not look into the situation and immediately will terminate your contract with them without some former meeting or even get your side of the story.   They do not care about their drivers they just care about the money.   Don’t waste your time and put your car through all the wear and tear on your vehicle.  Not worth it!

I love driving for SilverRide.  I get to pick my own schedule.  I get paid by the hour, not by the rides. Dispatch is friendly and helpful. While on shift, there's plenty of downtime to have lunch. Dispatch chooses close locations at the beginning and end of my shift. I am able to end my shift on time. The rides are scheduled and Dispatch sends me the phone numbers for my riders prior. The company provides accident coverage while I'm signed in and on my shift. I get to meet really nice people. This is an easy breezy position. 

An independent work setting, great for people trying to avoid micro-managing environments. 
Management wise; they might differ from locations but major communication issues, problem solving accuracy close to none. 
The hardest part of the job was to address issues without a prompt resolution in order to be able of deliver a good performance.
Not a great place for job security or growing oportunities.   

I'm currently looking for a new job. Although you’re promised $20 an hour from your first pickup until you clock out, the hours worked aren’t accurately shown on your pay stub, often resulting in underpayment. This issue arises nearly every pay period, which is frustrating given the risks involved and the $25 or more spent daily on gas. It’s unacceptable to have to pursue your earnings, especially in this challenging economy. I wouldn’t recommend this position if you need a livable wage; no one should have to work without fair compensation.

Top Job Titles	Average Salary
Driver 50 salaries reported	$29.04 per hour
Baker 2 salaries reported	$29.00 per hour

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