service technician

service manager

sales representative

commercial roofer

roofer

Simon Roofing

Most enjoyable part of job is solving problems 100% doing whatever it takes.  This is a field service business that requires coordinating everything well - software, people, assets, and communicaton managed to be unified.  

Strategic operations P&L, Rev, EBIT, CAPEX, FCF, & functional Superintendent, FM, inspection, estimates, proposal, agreement, verifications, planning, equipment, admin, CWP-WBS, controls, logistics, execution, oversight and closeouts.  100% client satisfaction and zero past due receivables. Hired & trained qualified project personnel. S/W: Timberline, cloud & mobile field access monitor & billing.   Project & service management recognized from customer response referrals as outstanding!

Too many dropped balls from corporate office support not acting accountable and not responding promptly per customers complaints of leaving messages and getting delayed or un verified incorrect replies.  Turnover is too high creating low level chaos that sucks up resources and slackers are not disciplined and verified correctly and have found how to become repeat poor performers.  To little time spent on employee improvements.  Too much time spent on failures and not moving on e.g. tablet system not working should have gone to a new available working software.  Very poor rescheduling executed with corporate management tact.  It is not the customers fault this business does not know better.

This job is really what you make it. Learn and pickup as much as you can from fellow/senior techs. Do your job to the best of your ability. Stay out of the drama.
Follow all safety protocols and keep your nose to the grindstone. There will be alot to learn, it can be very stressful at first,  but the more hours you put in, the more experience you’re gaining, the more confident you become and before you know it, everything will just kinda clicks and comes together. At some point you will have to set your own boundaries as to how much of yourself you are giving to your work, especially if you are tied to one location(kids/family,etc) But all in all, it’s a great Career that offers something different everyday. A different location, a different repair, a different customer. I like that. After 12 years plus of working shop-type jobs, punching a clock, seeing the same exact faces and foreman everyday(no offense guys, I know I wasn’t no walk in the park either) this is a breathe of fresh air. And don’t get me wrong, you’re definitely going to run into some wtf moments with colleagues and management as you will every job, but at least with this one, you know, that the next job and interaction is not going to be the same as the one before. So, in conclusion, coming from construction/fabrication/maintenance/ and sales background…this is job is of all of that kinda mixed into one. And I like it!

This compay is a very large and successful company. I'm sure many custeomers are happy and satisfied with the work they have received but being a manager and seeing and hearing our daily practices doesn't make me happy to work for them. They hire technicians that don't have experience needed for a skilled labor job and they feel that 4 weeks of training will get someone up to snuff which is ludicris. Then they will wonder why we have re-calls or unhappy customers or to find that there was a sloppy job done, and on top of that they are very quick to fire people in a company that is currently understaffed. As far as salary and the hours they want you to work it takes a toll on you and you begin to feel undervalued and think this isn't right. When you divide out your hours per week and find that you are very underpaid for the amount of time you put in it feels very unrewarding and makes you feel taken advantage of. The corporate structure has unrealistic expectations and this comes from their headquarters from people in an office just looking at figures on a computer. Most of these people have never been on a roof and certainly not the roof they call you about when they are mad that something hasn't gone right. The company as a whole likes to fire before they aim and it drives people away. That's why the turn over rate is horrendous and then they lose good people because of it.

The regular daily employees refer to themselves as 'Simon Slaves' and laugh at the idea of a guaranteed weekend off-even though during the interview the management tells you that only 'occasional' overtime is required. The truth is overtime is required on a daily basis. One is told they are being hired for an 8am to 5pm position, when in fact you are expected to arrive at 730am and stay until 630 or 7pm every day. Leaving early will get you terminated, even though the management leaves promptly at 5. Have kids? Hope you have a babysitter who works for cheap. Kids have any kind of sports or extracurricular activities? Hope your spouse or partner can take them, because you sure aren't getting to leave to see them play, participate or grow up. You are told you are entitled to an hour lunch, but if you take that hour every day you will be pressured to take it at your desk and work through it, often while off the clock. This place is not an office, it's a dungeon where sunlight becomes a figment of your imagination.

They will hire you in at a nice starting wage and never move you from there they will also force you to travel for work or else they will penalize you traveling includes working on the road sometimes taking a plane across the United States and you have to stay for 21 days no questions asked so you’re forced to travel for almost a month at a time fairly often managers will use poor business tactics to complete work orders and increase profits with no clue of repercussions for down the road from their actions. Pay is good work life balance will start out fine and they will slowly drill you with work and tell you you “have to get it done” they started a bs career ladder for moving up in the company and do not stand by it a previous employee fought for 2 months for a pay increase after 3 years of employment they just waited for him to quit. Poor values good pay if you’ve worked a job that sounds like that it’s what it sounds like 

Not enjoyable at all. All together if your looking for a company where all the hire up bosses do is sneak around in rental cars and do absolutely anything it takes to get rid of you or anyone who disagrees with anything they say then this is the company for you. No respect, always looking for a yes man and not a independent thinker. Absolutely never get to go home and see your family. Gotta work 55 hours and then they refuse to show you your actual pay stubs. Constantly trying to divide the workers. They do not want you working side by side and would rather you be up on a roof with no cell service or team member to help in case of emergency. Heads up if you have a heat stroke or medical emergency your going to probably die because they don’t check in on you and you work by yourself in extreme conditions.

Simon is a great place to go if you just want hours as they make you work a minimum of 55 hours a week but if you’re looking for a career this is not the place. They come and clear branches at a time and get excited to fire people. Your job is never secure and they make sure you know that. They will tell you you’re doing a great job and then the next week demote you. There’s no training for this company and no room to move up at all. Trust me I wanted to retire from this company but I fell victim to the unbelievable turnover rate. Management will sit in the woods and watch you work they also have cameras in trucks to be honest it feels like your a prisoner in this company. You’ll never be home and and the pay is average if that all in all I would tell anyone to stand clear of this place. 

Simon Roofing has become a joke. They have implemented so many rules that they contradict each other. They have upper level management that should no way shape or form be in charge of  people. They have no training program, then turn around at write employees up for not doing things correctly. If you get on the bad side of Phil or Kim you might as well leave. You can be the best and most knowledgeable worker and they will come up with a way to get rid of you. Not to mention the constant unethical, demeaning, and bad treatment of the employees. The only good thing about working for this place is the pay. But if your out in the field you better hope your single, no family, and don't want a life. You'll be working 70 hours a week and it still will not be good enough.

What is the best part of working at the company?
I would've had a better experience, if the company would had followed through with what made me start working in production again. I held up my end, completing a large scope production job, which I had not applied  for. All I asked was to put me in the position  I had applied for not to go to another large scope production job. 

What is the most stressful part about working at the company?
Wondering if they will follow through with there agreements.

What is the work environment and culture like at the company?
Depended upon which crew you were assigned to.

What is a typical day like for you at the company?
Get up, go to work,  work til  dark, go back to the motel. Shower, eat sleep. Wake up and repeat.

If you like driving and traveling this company is for you.They have 2 gps cameras in their work trucks so theres no privacy.Their pay is poor, you gotta hit at least 55hrs to get a decent check which means you only get 1 day off. You can put a lot of overtime thou!  You dont get paid first & last 45min of the work day because of commute policy. Their roofing products are one of the worse products in the market to be honest, everything is cold applied with a brush or roll.
You work by yourself 95% of the time.
They demand you to add preventive maintenance in quotes, but they dont pay you commissions, sellers make the easy money and you only do the dirty work .

Top Job Titles	Average Salary
Service technician 194 salaries reported	$23.70 per hour
Service manager 22 salaries reported	$31.32 per hour
Sales representative 34 salaries reported	$63,382 per year
Commercial roofer 33 salaries reported	$25.50 per hour
Roofer 5 salaries reported	$28.70 per hour

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