aesthetic nurse

retail assistant manager

clinic manager

sales associate

aesthetician

Skin Laundry

I’ve been with this company for a few months now, and unfortunately, it has been a rollercoaster of frustration and disappointment. Since my arrival, there have been numerous policy and document changes, leading to multiple resignations of previously signed documents. The lack of consistency is unsettling, especially for someone in a full-time position like mine.

Furthermore, my shifts have changed three times already due to fluctuating business hours, making it incredibly challenging to manage personal responsibilities outside of work. The long hours only exacerbate this issue, leaving little time for anything else.

One of the most disheartening aspects of this company is the stark contrast between what the higher-ups and clinic managers preach and their actual behavior. Despite claiming otherwise, they engage in gossip, spread lies, and openly play favorites within the organization. It’s evident that some managers lack the necessary skills for their roles, while others seem to benefit from unwarranted favoritism.

Every time I step into the workplace, there’s something new and different, often stemming from weekly meetings held by managers. While change can be positive, the constant flux without clear direction or explanation is exhausting. It’s as if the expectation is for everyone to simply adapt without question.

Moreover, the job description boasts about uncapped bonuses, but the revenue targets are incredibly challenging and unrealistic to meet. This disparity between expectation and reality only adds to the growing sense of burnout I’m experiencing. Despite being a fairly large company, it’s baffling how little direction and cohesion there is. It’s evident that the company is struggling with growing pains, and unfortunately, it’s taking a toll on the employees.

Additionally, the communication within the company leaves much to be desired. Multiple emails flood our inboxes daily, often containing confusing information that is hard to decipher and keep up with. While Microsoft Teams is used for communication and file storage, it’s incredibly disorganized, with important files mixed in haphazardly. There’s a dire need for better organization, especially when it comes to storing essential documents separately.

Another frustrating aspect is the constant changes in rules and procedures, even those directly impacting clients, such as pricing and service protocols. These changes are often implemented without adequate training or explanation, leaving employees to fend for themselves and figure things out on the fly. This lack of support only adds unnecessary stress and uncertainty to the job.

In conclusion, I do not recommend working for this company and when I leave I will not regret it. 

Pros:

Great for learning about aesthetics and dermatology: Skin Laundry offers a solid introduction to the basics of dermatology and how lasers and other treatments work. This could be an excellent starting point for those interested in aesthetics.

Cons:

Compensation concerns: As a Registered Nurse in California, I found the compensation to be less than ideal. The base rate is $28 per hour, with tips and commission used to make up the “guaranteed rate” of $55/hour. However, the way tips and commission are structured can make it very difficult to understand how much you’ll actually earn. If you don’t make enough in tips or commission, the company contributes the remainder to meet the $55/hour, but the system is complicated and not always transparent on pay stubs.

Tipping issues: Skin Laundry implemented a tipping program for nurses, but unfortunately, a significant portion (about 60%) of clients do not tip. This can make it challenging to reach the guaranteed rate and significantly affects overall earnings.

Management challenges: There seems to be a disconnect between management and medical professionals. Many non-nurse retail managers are tasked with overseeing nurses, and they don’t always have the necessary understanding of nursing or medical procedures. This creates miscommunication and sometimes a lack of proper support for the staff. In addition, there are instances of passive-aggressive behavior from management, which fosters a toxic atmosphere.

Work-life balance struggles: The clinic often operates short-staffed, particularly in Northern California, and nurses are expected to work long hours, including most Fridays and Saturdays, with Sundays off when the clinic is closed. This lack of adequate staffing contributes to burnout and makes achieving a work-life balance difficult.

Toxic culture: The overall company culture can be overwhelming due to management's approach and the lack of support. If corporate were to address the management issues, it could lead to a more effective work environment and improved staffing conditions.

Overall Impression:

While Skin Laundry could be a great place to start for those interested in aesthetics and dermatology, the compensation, management, and work-life balance leave much to be desired. If the company were to improve in these areas, it could become a more supportive and sustainable place to work.

This was the absolute worse job experience ever. From the beginning this company had poor communication, even months prior to starting in the office. Company states they encourage feedback and strive for positive work culture. This could not be further from the truth. Hours were changed to longer than what I agreed to when interviewing. Management had issues with me having professional discussions about changing hours to what they were supposed to be. You have very little agency over your schedule. Corporate staff DO NOT care about you, nor do they want your feedback on improving their systems. They do not take ownership or responsibility for their lack of communication and they do not provide you with resources to actually succeed. They were weird about me taking vacation with over three months notice and created a very hostile work environment; very opposite of the positive work culture I was lead to believe would be reality.

While actually in clinic, there is no medical provider to provide you with the knowledge and support you need. Supervisor was very passive and not clear or direct. There were red flags the entire time, including reviews I read about the company. You push clients through like cattle and it is not a good feeling as a nurse when you cannot give your clients adequate time. You are pushed to be a sales person and have very little time to actually be a nurse and spend time to educate and answer clients questions who are spending a ridiculous amount of money. The money is great but honestly, not worth selling your soul to corporate greed. Listen to your gut!

For a company that promotes great work life balance, inclusivity and diversity, it was far from that. They trap you in by sending you to training out-of-state and paying for lavish dinners but once you start, it’s far from that. First off, there is NO work life balance. At my clinic, it started with two full-time nurses. If one of us had an emergency and got sick, we had no one as a back up. I was told beforehand that we’d have rotating weekends off and I worked every single last weekend. Regardless, I started to see how this company was all about money and no one truly cared about the clients. During my time with the company, they changed services and upped prices but the goal was to just make room on the books for even more clients while providing the same service that clients thought were “stronger”. When we didn’t hit numbers simply because people did not want a membership, nurses were always put in the heat to have people sign up. It was so salesy being a nurse! I didn’t mind product recommendations but it was selling product and basically memberships. Lastly, management was AWFUL. My manager was so unprofessional. I tried to speak to upper management multiple times about the things that were going on and they simply did not care. The pay was great but I ended up ultimately quitting because the management was the worst I had in my life 

My experience with this company has been very different from what was advertised. Although they promote a strong “work–life balance,” the clinic is consistently staffed with a skeleton crew, making it extremely difficult to take realistic time off without impacting coworkers or operations. Staffing challenges also extend to clinical roles—nurses are often hired with little relevant experience, and accountability is inconsistent, which can create risks for client safety.

Day-to-day priorities tend to revolve around numbers, profits, and sales rather than meaningful outcomes for clients. Raises are minimal and somewhat misleading, as increases apply only to base pay, not actual earnings. While the company emphasizes having a “speak-up culture,” my experience was that raising concerns often resulted in being singled out or treated differently by management and HR.

The promised schedule of 4x10s isn’t accurate in practice, as employees are regularly scheduled for 11-hour days with only two 30-minute breaks. Additionally, there are frequent changes to services and treatments. These updates often feel reactive rather than well-planned, creating instability and confusion in the workflow.

Maybe, just maybe, try fostering a work environment where employees don’t feel like they’re in a horror movie. Also, consider hiring an HR team that does more than just exist in theory. Honestly, I’d be SHOCKED if this company is still afloat in a few years (trust me, I’m a shareholder) 

Very professional setting, some policies were over the top and there is a lot of grey area when it comes to policies. The work schedule is insane, I felt burnout after 3 weeks of work and my social life/self-care and other priorites were thrown out the window. Very limited days off. Employees are held at different standards, some people get away with breaking policy while others get in trouble for doing the same thing. No blame enviornment so you are easily blamed for things you truly did not do. You receive free treatments which is great but that is honestly  one of the only good benefits. Pay is good, but you get around 400 deducted from every paycheck because of payroll deductions and other strange deductions. Hard enviornment to speak up about concerns, I can't explain how badly I would love to talk to the "higher ups" about some things I experienced. ALSO, no comission on membership sales and is near impossible to hit the 3 Quarter bonus. 

Quick, through interview process and onboarding. All new hire employees get to attend a Foundations training in California where you get to learn more about the company and culture. Nurses work 4 10 hour days but they really are 11 hours with an hour lunch. It was a great position for introduction into aesthetics. Base pay is $28/hr (no room for negotiation,  very low for a nurse with 6 years of experience) $45/hr guaranteed if you make commission on add-ons and if your clients tip… able to make good money. Recently went through a layoff and RNs were replaced with aestheticians. Very poorly handled and felt extremely disposable- no communication for management leading up to layoff. We were given a week’s notice and offered a severance. Beware.. toxic management. Everyone in upper leadership are friends and no room for nurses to advance career. Loved my job, coworkers and clients! Sad to have been replaced. 

Skin Laundry is a newer company that offers affordable laser and IPL facials to people who are seeking cleaner and clearer skin. The staff is supportive and helpful and is always available to answer questions or help with problems. They are always a phone call or a text away. Skin Laundry is a face paced med spa offering solutions for problematic skin issues. It is rewarding to see clients' skin improve over time. To a small degree, there is a sales aspect to this nursing position, but I don't mind, as it easy to educate clients regarding products and services. Environment is clean and inviting. Clients are almost always so happy to be there so it makes for a very pleasant work environment. Fellow employees are nice to work with. Love Skin Laundry and their philosophy!!!

Skin Laundry is a great place to start your career. Since they are a fast growing company, offer wonderful benefits, and close to (but still not great) compensation, if you are looking to start your career and learn about business, they can reach you a lot. Not everything you’ll learn will be positive, the company has some major growing pains and that will persist for a long time. I also advise against working here if you are incredibly sensitive to change, drama, or take things literally. They talk out of both sides of their mouth and make many empty promises. They also claim to “not hire jerks” and dismiss gossip—but in my experience, the company has an affinity for gossip and drama and if you’re not “in” the main circle, then you’ll never go anywhere with them. In general, I don’t think you’ll be miserable at this place,  in fact, you’ll grow a ton. I do believe this isn’t somewhere that smart, motivated, genuine, and upwardly mobile young people should waste too much of their time. 

Top Job Titles	Average Salary
Aesthetic nurse 211 salaries reported	$28.17 per hour
Retail assistant manager 152 salaries reported	$22.86 per hour
Clinic manager 66 salaries reported	$74,674 per year
Sales associate 405 salaries reported	$17.85 per hour
Aesthetician 77 salaries reported	$28.62 per hour

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