veterinarian

veterinary technician

veterinary nurse

veterinary assistant

Small-Door-Veterinary

So the place looks great and modern for a vet practice, however they definitely put a lot of responsibility on you as an assistant. The worse part is they expect for you to get the job done while being understaffed! They hire other candidates for other new locations but forget about their main ones that need help the most! Doctors can be snappy under pressure and the experience is just overwhelming with so much to do! Just know they will over work you, under pay you, put you in stressful situations, bother you on your days off or even when your on pto, and management hears concerns but don’t really do much. They require you to scribe while trying to help vets out in the appointments w/ exams, filling out prescriptions, and also communicating with team members, also we fill out some soap notes, they have commuter benefits but you basically pay for your own commute because it’s from your pre tax dollars from your own paycheck! Only lunch once a week, no snacks to keep staff going throughout the week, you get burnt out easily, pto and sick time are the same not separate, training only for like a week or two then they expect you to know their software which is always glitching. Every hospital is different which is weird because they are all supposed to be  *NSYNC yet they aren’t. Very stressful environment but what vet practice isn’t?!. 

Small Door is a wonderful place to work. The company is passionate about changing the Veterinary industry for the better, not only for animals and their humans, but for the employees as well. It holds itself accountable in its values, which shines through in everything we do. 
This is a great place for folks who love to collaborate, learn, and work with kind people. 
The company values wellness and preventative care and exceptional services, and the founders feel strongly about having members who align with this model and see the value in what we do. 
Working in the Member Experience team requires attention to detail, understanding the importance of everything customer facing, being articulate, empathetic, and being a critical thinker. The role includes administrative responsibilities, scheduling, checking members into appointments, optimizing communication within the practice and externally to members, understanding how to prioritize and make decisions in the moment. 

Excellent place to work, known for its strong teamwork, generous PTO and good work-life balance. However, there appears to be a disparity in how the remote telehealth team is valued compared to in-practice staff, possibly due to the remote nature of the role. 
The majority of the telehealth team members have at least 7-8 years of nursing experience, often exceeding the experience of many in-practice nurses. Despite this, we face significant challenges, including no downtime during shifts-unlike working in practice when you can have some time between appointments- and being compensated significantly less than in-practice nurses, even the nurse assistants with only 1-2 years of experience are paid at a higher wage. 
Compensation should reflect level of expertise and experience brought, ensuring fairness and recognition for all team members, regardless of whether they work remotely or on-site.

Small Door is an early stage startup that is just getting started - there is so much opportunity.  They have a powerful mission and vision for what they are creating as well as a strong foundation that they have been working for almost two years.  Since we are a small team, my day is mostly self-structured, team meetings, and my projects are overseen by my manager.  We are all working towards common goals and I love that the Small Door team works hard to stay aligned with each other. The workplace culture is some of the best culture I have seen established by the founders.  It is flexible and working hard is important while they understand that life outside of work is necessary. I am working to learn about how to create a successful Veterinary clinic that hopefully shifts the industry in a better direction. Learning the ins and outs of the veterinary profession is a challenge and rewarding at the same time.  Can't wait to see what the next year holds for us at Small Door!

What is the best part of working at the company?
Shows favoritism, let people go with no just cause and leadership is a joke. Don’t trust HR they are not there for you just to look out for the company so if you have a issue they will not really take you serious and if you have a problem with a doctor they will 100% take the doctor side always. 

What is the most stressful part about working at the company?
Dealing with the toxic environment 

What is the work environment and culture like at the company?
Fake! They say they are for all people but really just there for the highly sensitive. So if someone cries wolf they believe them regardless of the issue even if the employee is over escalating the issue or just lying overall. Don’t have drinks with anyone at the company cause even off clock they will use all your words against you

As a young startup, Small Door provides a ton of opportunities for its employees to learn and grow. Working collaboratively to build something new, and build something that's changing the lives of our members, pets, and medical staff daily, is an energizing mission. There's a lot to be done, and people are empowered to move quickly, own projects, and challenge themselves every day! Also impressed with the sustainability - not many startups at this stage leave room for your life outside of work. 

Startups are not for everyone - we're moving fast and that means some uncertainty, no two days looking alike, and the need to solve problems creatively without a huge team behind you. Very exciting and a great challenge, but means that people need to be self-starters and ready to join up with other team members to figure things out as we grow, even if it's not necessarily written in your job description!


I love working here. I wish I had more friends to recommend joining me. Management actually listens to your concerns and opinions and actually prove how appreciated you are. Coworkers are great no matter which location you work in. Since there are multiple locations you have the ability to pick up shifts elsewhere if you need a change of scenery. Doctors actually help out with tech/assistant work when needed or asked. Hiring managers do a great job of selecting people that mesh well with the current location environment/personalities. I honestly don't see myself leaving this company for a long time, if at all.

Small Door is truly an amazing place to work. Every single employee is invested in the mission to elevate the veterinary experience. It is a diverse team of intellectuals, animal lovers, and team players who set high standards.   

Working at a Small Door practice is fast-paced and different every day - there isn't a typical day. At any point in time, we are preparing for appointments, connecting with our members, bringing awareness about Small Door to the community, and working on individual projects to set our own goals and career paths. 

The pets and pet parents who visit Small Door feel a sense of belonging, and so do all the employees. Employees look out for one another, and management is extremely supportive and receptive to feedback. It's only just the beginning for Small Door!

This company is fantastic, supports specific and unique values and actively works to uphold them. Fantastic work life balance, utilizes technicians in new ways to support the team and staff in ways that other industries have failed to achieve. They are a growing company, that has a huge growth mindset without making their employees feel as though they will be lost in it. They take feedback from every member of the team and follow up on its utilization or future utilization potential. They support their staff and ensure that burn-out does not happen. They ensure that those who succeed or excel at tasks are noticed and appreciated. 

I can sincerely say that it has been the most fun ever in my career building this product. Small Door is a mission-driven organization (B Corp) that is trying to change the way pet health care is done. Our members and our employees are top of mind whenever decisions are taken and the internal culture is very collaborative with a manager / contributor mentality. We are all rolling up our sleeves at all level of the company to make sure that we are building a superior experience for our pet owners and their pets.

Top Job Titles	Average Salary
Veterinarian 2 salaries reported	$205,000 per year
Veterinary technician 1 salary reported	$33.75 per hour
Veterinary nurse 2 salaries reported	$30.75 per hour
Veterinary assistant 1 salary reported	$24.50 per hour

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