data entry clerk

intake specialist

software engineer

document processor

scanner operator

Smart Data Solutions

If you care in the slightest about your mental health seek other employment. Management is the main reason I wouldn't tell anyone to work here. The GM is a wonderful person, but the floor supervisor is horrible and spends most of their day making inappropriate jokes with other employees (sometimes the butt of those jokes is another employee) and distasteful or non-work appropriate topics of conversations. They have been reported to higher management multiple times and yet this behavior continues without reprimand or care to change on their part, so don't bother on telling a manager because nothing will get done. 
The work is easy, its data entry for insurance claims. The work is easy to master but there really isn't much room to advance in there and even if you do the pay grade doesn't really improve. The people you work with can be hit and miss. Most of the people I worked with were great, but there are employees there who don't know how to keep their hands to themselves and will go and use/mess with your personal items you place in your desk. (sometimes day and night shift share a desk) Management doesn't do much other than tell you to write a note or they will get you a lock for your drawer.

•	Assist Office Managers with all day-to-day operations related to the Office of the Director
•	Provide telephone back up, including screening calls, messages, etc.
•	Assist in maintaining the Office of the Director's calendar and schedule appointments as needed
•	Assist in drafting and handling correspondence for the Office of the Director as necessary; keeping the flow of correspondence and interoffice communication
•	Open and sort the Office of the Director's office mail according to their needs and priorities
•	Assist and prepare the Office of the Director's travel arrangements, itineraries, vouchers and trip expense reports using the government approved automated system.
•	Prepare procurement requisitions whether it be ordering outside of the site or within the NETL site storeroom using the government approved automated systems.
•	Research and coordinate information for the Office of the  Director as needed, such as, research and prepare graphic materials and PowerPoint presentations for meetings and lectures
•	Handle light bookkeeping/filing duties
•	Provide administrative support to the Office of the Director’s Office, including photocopying, mailing, errands, files, and organizational support related to the division
•	Provide other assistance to the Office of the Director as required.

If you are willing to put up with toxic people to get away with calling in all of the time? Then this company is for you! It is so hard to get fired here (word around the block is that they got sued before for unlawful termination before), so they really do not fire anyone (unless they see you doing illegal activity in the building). Most of the people there (including management) is always looking for a new job because the benefits suck and they never give credit when it is due. It was the perfect place to get my college degree, get "experience" for my resume, and get countless of days off to go and do my own thing without any consequences. Oh not to mention, I do not know if this is a thing anymore, but overtime is/was easy to get. I know of people who go in super early, to watch Netflix for hours before anyone came in, and then do their job for a bit, then go home. Easy right?!? Just bare in mind , people are toxic here, so if you can handle that  then you are good to go! After quitting here I ended up getting the best job with a great work environment, so there is light at the end of the dark tunnel.

I love working here. It's a great fit for me. Some of the positive aspects I can think of off the top of my head are: 
Independent work day, no instructions are given at the beginning of the day. You just get there and get to work on your duties. It is low stress, I have never felt pressured to do more than I can or work overtime, which is available in the busy winter season. The abscence policy is pretty lenient, and you can easily leave work early or take a sick day no questions asked.
Having said that, depending on where in the building you work you may not have much contact with coworkers. For me this is a positive, but I know some people like to have more chats and stuff with others. My coworkers are friendly though! And I'm sure if I were more outgoing I would have some work friends.
Now, one thing I think anyone considering this position should know before working here is that if you work as a mailroom operator you will see images that are attached to health insurance claims. This ranges from x-rays of healthy teeth to full color pictures of severely decayed teeth, colonoscopies, and photos of serious external injuries. Maybe this seems obvious considering the nature of the job, but as someone who has not worked in this field before it caught me off guard. I am not bothered by these things and the disturbing images are pretty infrequent, but it's something to consider before appyling.

Overall there's a lot of benefits to working at Smart Data. The work environment and people you work with are both pretty great. There's no dress code, and the atmosphere is pretty casual and relaxed. They're pretty flexible about working from home and the PTO policy is nice.

Working as an AMP at Smart Data does come with a lot of cons. It's a very stressful position that requires you to manage the conflicting priorities of up to 30 different clients, maintain a 24-hour response time, and troubleshoot problems all of which need to get fixed yesterday. Also, I felt that when I was hired I was not made fully aware of how much customer support versus technical, development/design work I'd be doing. The job is more of a support technician position than a software developer position. They say that you'll be transitioned into more of a development role but I worked there for a year without taking on any significant projects. Also, don't expect to be given too much recognition for the work you're doing (which is critical to SDS's day-to-day operations). You will, however, be responsible for any mistakes you make.

Direction taken from government needs:
Start day reviewing and entering faxes received both into system as well as bronze/scan into system, create new employee claims both manually as well as bronze/scan into system, bronze/scan incoming mail, received and review incoming of FedEx and UPS packages and mail, pulling case files for government, copy file requests by government staff, scan in DMC requests by government staff, etc.

Learned about Energy Employees duties, occupational illnesses, process of compensation, bronzing/scan process, general office/administration process

Management well received

Co-workers enjoyable and pleasant to work with

Hardest part of job:  Adjusting to many changes of policy/priority of duties

Most enjoyable part of job:  The many people who took pride in their work.  
The satisfaction in knowing that my contributions helped former employees achieve needed assistance with medical and/or financial.

If you're in the position I was, you are required to process no less than 12 documents per hour. That sounds super easy, right? Well, it would be, if the computer equipment wasn't legacy grade. Using a cheap, knockoff version of a larger processing system (ex: Windows) with little to no troubleshooting or IT involvement to fix issues. This means your computer is constantly freezing, crashing, lagging, etc. and all management tells you is to "work through it" while still expecting 12 docs an hour. This isn't a one or two computer issue either. The entire office is plagued with these issues and yet it still counts against your personal production. If you arent making the cut, you are most often fired after a 30 day trial period. If you're lucky, you're sent back to Indexing (one step down) but that doesn't mean you're in the safe zone yet. The second you begin to pick up again on Indexing, you're yanked BACK to the position you apparently sucked so bad at. They say it's a promotion, but you cannot refuse the position, or else you again, are at risk of being fired.

There were some good things about SDS but in the end I had to leave due to the stress associated with the position.  As an AMP or developer there you're required to attend to the needs of several dozen clients daily and are always under a great deal of pressure to perform.  The codebase leaves a lot to be desired and a lot of the job is figuring out what part of the wonky code is causing the current production problems (of which there's an endless supply).  Management has a good cop/bad cop thing going on - if you screw up a little bit, you have a nice chat with someone about how they can help you improve.  Screw up more and you get treated to a condescending lecture from one of the most unpleasant people I've ever worked under.

Like I said, there are some good things.  It's a small company, no dress code, beer in the Friday afternoon meetings, good health insurance, that sort of thing.  They do try to compensate but in my opinion it doesn't cover the constant stress.

This work place is only if you have nothing else to do. Poor management and no place for advancement. The only reason I would stay at this work place is my coworkers, but every one is thinking of leaving already. Every day is stressful, not enough help when you need help. The leads favor certain people, so as hard as you work, they won't care unless you're that person that they favor. As long as I've been there, there has been three managers, seems like they can't find the right one. The only good thing left about this company is that they're willing to work with your schedule, but seems like they might shift away from that since so many people are taking advantage of it. The only way to survive in this company is you come to work, do what you're suppose to do, don't  associate with anybody, and when it's time for you to go home, then you just go home. Too much drama in this company, people are always talking about other people. I would not recommend this place unless you're bored at home and have nothing better to do.

When you first start they give you about 3 weeks give or take to get everything down. Once training is done you get assigned companies to do but they have so many companies and not enough workers, so you have one person doing more companies than others. I really liked how you were left alone your whole shift and could have both earbuds in while you worked. The manager at this location was nice but it always felt like he wasn't listening when you spoke, almost like he would look past you and not at you, kind of weird. He didn't really want to get to know his employees it felt like. All of the people I worked with were very nice and supportive. They have a bonus system that at my interview sounded like it was something you wanted to work for but once you started receiving it, it was about $20 on your paycheck.

Top Job Titles	Average Salary
Data entry clerk 2 salaries reported	$11.75 per hour
Intake specialist 21 salaries reported	$12.00 per hour
Software engineer 4 salaries reported	$73,125 per year
Document processor 3 salaries reported	$13.50 per hour
Scanner operator 6 salaries reported	$15.36 per hour

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