dental assistant

associate dentist

dental hygienist

treatment coordinator

front desk receptionist

Smile Time Dental

don’t work here unless you want to be incredibly overwhelmed with the amount of training you have to do when you first start your job in a small amount of days. They rush you to train to be on your own within the week you’re starting which is overwhelming and unfair considering everyone works at their own pace. Management will keep tabs on you through the cameras 24/7 and will call your office and ask and demand answers as to why you’re “slacking off”, “not training”, and not “being on task”. There are some nice doctors and some rude doctors. When the doctors are rude, it immediately does not want to make you come back to work. There are some doctors that are demanding and strict and will have no problem yelling at you infront of your coworkers and patients. Overall, management makes this environment incredibly toxic in ways that make some never want to step foot again. It feels overbearing, controlling, and not a comfortable space when you feel like someone is constantly watching your every move no matter what you do. Having someone breathe down your neck and give you a list of expectation that NEEDS to be met before the end of that same week is impossible to achieve and is incredibly anxiety inducing. If you’re looking for a place where everyone in the company is treated fairly, equally and treated like a human then this place is not the place for you. Human decency especially for your employees should be respected and enforced but it does not seem like that here. 

A typical day at work is taking calls from patients and helping them with what they need. You will also be calling other patients to reschedule if the doctor won't be in that day, which happens frequently. 
Unfortunately I was not there long enough to learn anything. At the time I'm writing this I saw a handful amount of people being let go. High turnover.
The management could use some work, and I mean a lot of work. Anytime you need help with something they will 9 times out of 10 not be there to help, and even if you do get help they get irritated that you are asking for help, even if you are very new. It makes you feel terrible at the end of the day. The higher ups that only work at my facility one day a week care for their patients, however the management you actually work with on a daily basis do not. 
The culture is uncomfortable. It was fine, but I just did not fit in with their culture. It felt as if people were being artificially nice and not genuinely nice, but that could be me reading into it too much.
The hardest part of the job is understanding the training in any capacity, and the feeling of immense stress when you are unable to help a patient on the line and no one is around to help.
Unfortunately there was no enjoyable part of the job other than the fact that they give you complementary snacks and drinks, but that was when I worked there. It could be different now.

I have been here over a year and I have come to really enjoy working here. 
In the beginning it definitely was difficult. Especially because I had no experience. Management was really adamant about making sure things were being done correctly, and it felt extremely intense the first few months. The office is fast paced which contributed to the initial learning curve. 
I asked for my training for certain things to be extended and they were more than willing to work with me on it. Once it was clear I understood what I was doing and could contribute fully, they became pretty much hands off. You rarely need to have meetings or conversations unless it revolves around patients. 
They have a lot of offices in different areas so sometimes you have to travel, but I like that it breaks up the week. There’s a bunch of different coworkers from all backgrounds so it’s almost impossible to not find people you’ll get along with. 
Pay increased after a year and if you get licensed they pay more than most offices. They also have really good benefits. Accrued PTO. I feel like I learned a lot in a short amount of time and I’m looking forward to learning more. If you’re serious and want a stable job in dental I feel like it’s a great office. 

I would strongly caution anyone considering this place. From day one, the amount of training you’re expected to complete in just a few days is unrealistic and overwhelming. They push you to work independently almost immediately. Instead of genuine support, management monitors you constantly through cameras and will call the office to question why you aren’t moving fast enough, training “correctly,” or sticking to their idea of productivity.

Being yelled at in front of coworkers or patients isn’t unusual. Overall, the atmosphere feels tense, corporate, and emotionally draining not at all like a collaborative dental office.

The level of surveillance is excessive, even in treatment rooms, and it creates a feeling of being watched every second of the day. Calling out sick is treated like an inconvenience, as if you’re supposed to plan your illnesses ahead of time. 

Because expectations are so high and the pressure is nonstop, turnover is constant. Many people leave shortly after starting because the environment is so controlling and anxiety-inducing. If you’re looking for a workplace where employees are treated with respect and basic human decency, this is not the place. I chose to leave for the sake of my health and peace of mind.

I began with a week of training in a call center, even though front desk staff don’t handle incoming calls. The second week focused on front desk duties, but when I arrived at the location I actually applied for, I was told most of the training I learned didn’t apply due to different services offered there. I received little onboarding and had to figure things out on my own.

I was responsible for managing two doctors’ schedules, but they rotated across multiple locations with no clear system. I had to manually check each office’s schedule daily, which was inefficient and unorganized. On top of that, I was required to call patients three separate times. four days, three days, and two days before their appointments until I received confirmation which felt excessive and led to frustration on both sides.

The office also had microphones installed with no clear explanation of how they were being used. This made the work environment feel overly monitored and uncomfortable. 

Overall, the focus seemed more on volume than patient care or staff support. Communication and organization were lacking, and the environment didn’t align with what I value professionally. I left after a few weeks.

In all honesty, I was a little concerned about working for a practice that had numerous locations and I hadn't known anyone that had worked here so didn't know what to expect. But once I started, I felt like I had joined a great team with positive people and energy that made me happy to come to work every day (which is SO important). Ofc it's not perfect, and we are growing by leaps and bounds which is amazing but can be trying at times...but I have learned that the people who really understand what a good thing we got here are there to support you every step of the way. 

Once I really put myself out there and involved myself with the team more, I really feel like I am a part of something great and like I am helping people every day. I really appreciate that management new and old are really working on building a great practice that feels rewarding to work for and that we are ahead of the curve on technology here. I have learned so much and am really happy that I took the chance to grow here.

This place feels like a corporate-run clinic rather than a dental office. Staff and doctors are placed through an outside agency, so there’s little effort to build real teamwork or connection within the office. The atmosphere is tense and emotionally draining. The workload and expectations are excessive. Management tends to be rude and overly controlling instead of supportive.

Cameras are everywhere , even in treatment rooms , which makes it clear that every move is being watched by headquarters. Calling out sick is treated as an inconvenience, and you’re expected to somehow plan ahead for it. Employees are also required to take unpaid time off ,  about a week during Labor Day and nearly two weeks during the December holidays , even if they don’t have PTO or are still in their initial 90-day waiting period. 
Staff turnover is constant, with people leaving almost as soon as they start. I left after one month for my own health and peace of mind  

All the negative reviews you see here are TRUE. Don’t waste your time and RUN. They say paid training but they expect you to already know everything . They watch you all day on cameras , and expect to go to a different location everyday . You really can’t advance here unless you are related to someone in management and a lot of workers are related here to each other and they are all in contact with each other throughout the work day so you really don’t stand a chance. And yes all the reviews are true they do let you go from the job without warning if you question them or confront them about things. Some really rude coworkers who were not happy about training new employees and expressed that to management in front of new employees face , by saying things like we can’t babysit anyone and rolling their eyes , and just overall super rude very toxic and hostile environment. But also some super sweet workers , which made the days go by a little better . 

Most of the positive reviews do not reflect the actual work environment. In my experience and from others I worked with, the job was very stressful and poorly managed. Employees often felt constantly monitored and micromanaged throughout the day, which created a very tense work environment.Communication from management could feel harsh or dismissive at times, and concerns were not always handled in a supportive way. Breaks, especially bathroom breaks, often felt limited, which added to the stress of the job.The workload can be overwhelming, and the pay does not feel worth the expectations placed on employees. Overall, the environment felt draining and not supportive for staff.

All the negative reviews are true even from years ago, nothing has changed and never will. There’s no consistency on your workload, management does not care about you! They watch you on cameras heavily, and if they don’t like you because you question them or confront them they will make you feel uncomfortable until they fire you or you quit! One positive is there are nice coworkers but the turn over rate is high and you’ll never see the same person working there for very long. Don’t forget no paid holidays and they make you take off those days and also take off  3 weeks a year also no pay! Would never recommend. 

Top Job Titles	Average Salary
Dental assistant 25 salaries reported	$25.38 per hour
Associate dentist 9 salaries reported	$1,400 per day
Dental hygienist 10 salaries reported	$65.00 per hour
Treatment coordinator 3 salaries reported	$20.00 per hour
Front desk receptionist 10 salaries reported	$20.40 per hour

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