truck driver

tanker driver

personal assistant

over the road truck driver

home assistant

Smith Transport

Just like everywhere else, the recruiters will tell you what you need to hear to get you in the door, and then the company will not back up the promises.  (This was literally stated and admitted to me by a member of upper management in one of several conversations I had with them when trying to solve issues that were frustrating me). 

I had a good experience for the first 3 months after I began, but then it just became a run of the mill operation, where the dispatches often times were not thought out, and would have you sitting around for HOURS waiting on a pickup or delivery.  In the 6 months I worked there I collected SO MUCH layover pay for poorly planned and scheduled runs that were sent to me.  It became quite frustrating (yes, I was getting layover pay... but that doesn't equal near what you can make if the wheels are turning and you're running constant miles). 

Overall, it's not a horrible company to work for.  If you're ok as a regional driver with getting 1500-1800 miles per week on average with the occasional week that allows you to get 2000 miles (usually due to a planner mistake)....Then maybe this is the company for you.   It quite literally suits the lazy man VERY WELL... Someone who's ok with being out in the truck for a week, and driving as little as possible without the risk of losing your job.  Plenty of time to take naps, watch TV, and lounge in the sleeper birth.   

Myself however... I am NOT lazy, and prefer to run the wheels off the truck for the 5 days that I'm out.  I was continuously pushing the dispatchers and management to keep me moving, and thus could accomplish 2000-2400 miles in the week on most occasions.... however I had to FIGHT for every extra mile I got, by CONTINUOUSLY calling dispatch and having them correct the plans or argue with the planners to have poorly planned loads fixed or taken off me all together in order not to waste my time.    

In short... If you plan to work here, and want to earn as much as you can, then be prepared to do not only your job, but also the job of several of the staff support members like the planners, dispatchers, and customer service reps. You will EARN every mile you get to run.   

It wasn't for me... so I moved on.   

When I first started here it didn't seem too bad, but then found out it was impossible to move up from within and I do mean IMPOSSIBLE!!! They let certain drivers and people do and get away with anything and, others get disciplined it's a complete joke! Not to mention them bringing in an outside hire to run maintenance or operations (paying them top dollar and them flashing that to us who made  next to nothing for what we did and rarely got raises and if you did it was very miniscule!  Those outside hires ALWAYS changed the complete way we did things every 2 years that they'd come in, and were total tools! The atmosphere there was terrible especially in the black operations building, you constantly have people asking questions about loads and freaking out on you if they don't get what they want, and they clearly made my old department the stepping stone of the office. I have since left after developing a benzo addiction because I hated it that much there! I am now clean and own 25 businesses within 3 states and am clean as of a month after leaving there. Luckily I'm good at saving money, I worked an extra job every other weekend and every Monday and Tuesday restaurant job on top of that and lived well within my means. I also have properties now but that's besides the point. Unless this place has really changed you couldn't pay me enough to go work in the black building again, but the shop possibly? It wasn't bad before we moved from the shop to the black hole! It's not a bad place forva stepping stone to get to a better offer, I will admit that.

Apply if you like to get yelled at everyday and like to constantly fight with everyone. Unless you are part of the clique you will most likely get yelled at in front of the whole office for standing up for your drivers when another department makes an error.
 You will also get little to no training what so ever when you start you are just expected to know how the system works even when you move to a different department. 
Management is absolutely horrible unless you are a driver who complains all the time and won’t actually work. As long as you have a CDL and you complain all the time you will get anything and everything you want and you can talk to anyone however you want. Fun fact in the office you are told you have to let drivers speak to you however they want. 
It doesn’t matter who you are, what you do, how you do it or how long you have been there all you are is a warm body in an office chair to management. I say this quite literally after coming into the office an hour early (6am) and not leaving until 6-7pm at night and also coming in to work extra on the weekends when they needed it and working extended coverage hours because one of them called off. 
The health insurance is terrible and up until a few months ago siblings were not counted as immediate family under their bereavement policy.
I highly suggest loosing for employment else were. 
 

I loved working in the Walmart account when I first started. I worked nights with 1 other person and learned a lot by asking questions and making notes, and mostly trial/error. Management at that time was great. I could call them anytime and would get helpful advise. When management changed, that all went away. Majority if the drivers are not nice and act like they can tell you what they’re are and aren’t going to do. Office staff became almost like robots and it was no longer “fun” or a place I wanted to be. I left for a year and came back to dayshift. I loved working with some of the same people I worked with before overnight, but new staff made it absolutely miserable. Having grown women  act like they’re back in high school or like they’re going to tell me how to do my job, when I did theirs for years prior, wasn’t great. There was no management or consequences. Drivers got worse to deal with and certain employees in the office were known to sleep with drivers on their time off. Didn’t make the environment a place I wanted to be anymore. Again, no consequences or professionalism in those actions either. 

I've been with Smith Transport for going on 3 yrs now.... the past 6 months have been the worst since my inception with the company..... NO ONE takes responsibility for their screw ups, you ABSOLUTELY MUST keep detailed records of your loads and miles, if you don't,  they WILL screw up your pay, and if you call payroll,  they tell you that you have to get with your DM because they only pay you what you're DM tells them to pay you.... long story short,  you will NEVER get any thing done!!
As for the pay.... , you can make good $$ but what you MUST go through to do so just isn't worth it. Example: they have a division called Flex Fleet where supposedly ( notice the word I'm using) you are payed $1,800.00 payed guaranteed ...... NOT TRUE!!!....., there are too many variables that they use as an excuse to NOT pay you that so called pay guarantee, caveats that they do NOT tell you up front when you sign a "best Practices" contract. I've been on this Flex Fleet division for 4 months now.... in those 4 months.... I've ONLY received 3 full salary pay checks of the supposedly guarantee pay of 1,800.00...... I've fought relentlessly to get paid what was promised me .... nothing,  I've been demoted,  retaliated against etc.

Stay away from this company!!! Just ain't worth the stress


I receive a pre-plan from my driver manager through the on board computer. I am an over the road truck driver. I have a 14 hour work day. I stay mainly on the east coast. The very first thing I do is a pre-trip inspection on the tractor then I pick up an empty trailer and take it to the shipper where it gets loaded. I also pick up the bills. I then drive, fuel up, and head towards the receiver. I stay in contact with the company and any changes they may have. We use and on board computer for messages. When I get to the receiver, they unload the trailer or I leave it and pick up an empty. I then make sure the bills get to the management of the company I am delivering to. I average about 3000 miles a week. If there is any problem with the load or my equipment I let my company know right away. I have learned how to be ready for bad road conditions and for any backups on the road. Even though it's not required, I do a post-trip inspection on the tractor trailer, so I am prepared.

What is the best part of working at the company?
Great group of people and my driver manager is the best the company has had since the beginning of the company. They really care about their drivers they don’t just speak the words but communication is the key. I would highly recommend Smith Transport but stay away from Millis and Heartland they are both crummy and Heartland owns them so things could get bad if Smith Transport keeps letting them control things. Great company just beware of the mother and sister company.

What is the most stressful part about working at the company?
When my dm was off or not at work and I had to deal with the idiots 

What is the work environment and culture like at the company?
Family for sure I have argued with them but I love’em and still defend them. They are a truly great family oriented caring company 

What is a typical day like for you at the company?
There’s no typical days in trucking

It all starts out nice. But when you go to the terminal in roaring springs,be prepared to sit from 24 to 36+ hrs.or more maybe even the whole weekend.You wont get a new truck you get a 2007-2008. With a lot of miles.Truck i was issued had 365,000 1} you wont get paid for it .which you lose time on the road. and money.2} When they {the shop}wont fix what you wrote up. As to what was wrong on the truck.depending on how old it is.My first three weeks my truck. broke down twice on the road.I lost 7 days an there again,NO MONEY.And if you do go to this terminal for repairs. You will sit and wait for a load out. Don't get hurt on the job either. You will get kicked out of the truck no matter were you are.And a driver will bring you to the closest terminal. There you will have to find your own way home. And that's the management.My DM was sad for me as to what they did. Which he was the only person who gave a dam about me as a person. Not a driver.

What is the best part of working at the company?
Smith transport is an awesome company to work for ! One they treat you like family very understanding when you need to get home to your family ! The pains great but that all depends on how you your self wants to run ! My moto is have a great attitude in your job and you’ll get ahead a lot further in miles communication with your driver manager is a must ! The trucks are top notch they have great maintenance crews !  I’ve been with smith for two years now and still going ! Given them a call tellem I referred you 😊

What is the most stressful part about working at the company?
Depends on you !  Great Attitude is the key to success !

What is the work environment and culture like at the company?
I never had any issues great atmosphere great people to work for !

What is a typical day like for you at the company?
When lunch is served great restaurant in the terminal 😊

drive a truck, deliver freight. the hardest part of the job is dealing with people. The easiest part of the job is driving at times. The management is okay, but they don't offer no support. I've learned that in this job you must be able to be independent, and to be able to solve your own problems when they arise. I've also learned time management is key, and finally you're in charge of that truck and trailer: If you don't feel comfortable driving then don't drive in bad weather. Use your own best judgement. The most enjoyable part of the job is I'm not micromanaged; I love being alone and listening to my music in my own world. Also, I like the adventures, and challenges of driving. Workplace culture: don't get into anyone's business and drama. Stay to yourself, make a couple of friends if you chose, do your job, and go home. 

Top Job Titles	Average Salary
Truck driver 1075 salaries reported	$69,749 per year
Tanker driver 1 salary reported	$27.50 per hour
Personal assistant 23 salaries reported	$225 per day
Over the road truck driver 60 salaries reported	$70,000 per year
Home assistant 10 salaries reported	$235 per day

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