social media specialist

customer support representative

creative director

Social Discovery Group

The biggest advantage is a chance to take part in cutting-edge products which change people lives for the better and save people from loneliness. Also benefit package is very competitive and my team was extremely professional and supportive.

However, unfortunately overall it was a horrible experience. The problems were:

Toxic Environment: Management is toxic and passive-aggressive, treating you with disrespect. If you’re not in the circle of favorites, neither you nor your team will receive recognition, no matter how hard you work or how significant your impact on the product is. Conversely, favorites receive praise publicly. My team faced multiple instances where our ideas were rejected or neglected, only for them to be later praised when “borrowed” (almost stolen) by a team favored by the top manager.

No Work-Life Balance: Forget about planning your life, especially if you work closely with the CEO. They expect you to attend sudden, unplanned meetings, even at night. The company positions itself as remote-first but actually expects you to work according to the CEO's time zone. Meetings are frequently rescheduled (often last minute!), making it impossible to plan your schedule, hold your own meetings, and manage tasks. Often, you’re not allowed to finish your workday because of a meeting that might not even start until late (I’ve had to wait until 9-10 p.m.). You could be spending this time with your family, but instead, you wait by your laptop. Regardless of the time or your status in the corporate messenger, the top management will call you late at night if they want to discuss something. Be prepared to receive messages on your private number via non-working messengers; once I got a message at five a.m. European time. Meetings were sometimes held on Saturdays with an expectation of your attendance.

Lack of Strategy: There was no clear strategy or roadmap from the top manager until the very end, including goals and milestones. Chaos prevailed, with each team lead pursuing their own KPIs and running in different directions.

Lack of Expertise of Top Management: Managing and executing a technical product without hands-on experience is impossible. The top manager lacked even basic knowledge of the technology we used, resulting in questionable product decisions.

No Processes: Top management assigns tasks without proper requirements or goals and expects you to work magic with telepathy. If you ask questions, you’ll be ignored, and if your deliverables don’t match their unspoken expectations, you’ll be blamed.

Below-Market Salary: If you start as a junior specialist and are later promoted to a team leader or higher, your salary will almost remain the same. HRD keeps saying that everyone is paid according to the market, but unfortunately it is far from truth.

Working here for 14 years (yes, fourteen!) and counting. Joined as a rookie, grew on, learned very much, changed several careers within the company. It demands persistence, a bit of luck, and being ready to learn is a must, but all in all, SDG is a decent place to work and grow, maybe even a great one. 
The management is digits-driven: decisions are made based on analytics and research, and the company has a very strong internal research dept. Questions like 'how much we'd earn if we do this' and 'how much we'd miss if we don't do that' are a vital part of upper-to-middle management processes.
The workspace culture is decent but specific. Toxic behaviour is smth almost unheard of, and corporate benefits are nice. However, the company encourages digital nomadism, employees are spread across numerous countries and timezones, so most of corporate life is online, and offline stuff is usually small scale.
Also, the company has several 'core' products that grow on steadily, and a small zoo of 'experimental' products, some on their way to success, some, to oblivion. If you're in a 'core' team, sometimes 'experimental' guys shall demand a bit of your time; the chain of command is generally good established, and internal tools for task tracking are good too, but even then some time-management skills shall be helpful for you. If you're in one of the experimental teams though, be ready to experiment :) from what I understand, it's interesting there.

SDV is best comfortable company that offers: Working Remotely- First and most important thing is to work comfortably anywhere in the
world- SDV gives the opportunity to have only one device, connected to WIFI, this is what you need. 

Payment- SDV is welcome for every bank account, so if I decide to change my living country, no problem. Just give any country bank account and payments will be managed.

Management and communication between departments- In daily tasks and jobs, most of
the time we have communication to finance, IT and et.c departments. Communication is
always in polite attitude and oriented to solve the issue for customers. 
Management is easily accessible and they allow you to do your job without
excessive controls.
Updates and open feedback- We have a beautiful manager, who takes care of our daily
updates, never misses the chance to celebrate our success in KPI, and even encourages us with Monday quotes if there is a fail in KPI results, she always asks for personal questions to find the reason of that failure. It's good when an employee might have a difficult situation and management is interested.

Promotional opportunities- If you are responsible, organized, and manage to achieve your results in a short time, promotion is on the way.

A typical day at work at Social Discovery Group as a CRM Manager is dynamic and engaging. My day often starts with reviewing key performance metrics from the previous day, analyzing user engagement, and identifying trends. I then move on to planning and executing CRM campaigns, ensuring that all communications are personalized and relevant to our user base. Collaboration with various teams, including marketing, product, and data analytics, is a crucial part of my day to ensure alignment on strategies and goals. Meetings, brainstorming sessions, and strategy reviews fill a good portion of the day, along with some time dedicated to troubleshooting any issues that arise.

Working at Social Discovery Group has been a tremendous learning experience. I’ve honed my skills in data analysis and user segmentation, which are critical for effective CRM management. Additionally, I've gained a deeper understanding of customer behavior and preferences, which has helped in creating more impactful and engaging communication strategies. The fast-paced environment has also taught me the importance of agility and adaptability in responding to market changes and user needs.

SDG is my total fav for hired work, I see no sense for myself to change it for any other employer, and here's why: 
1) ambitious goals and challenging tasks - I'm constantly learning and growing as a professional; 
2) good opportunities for career growth (but it's not simple - you have to deserve it working hard and showing results); 
3) the company encourages trainings and pays for professional conferences and courses; 
4) encouraging working atmosphere - most people here are really nice and super professional; my manager is honest, adequate and supportive;
5) additional benefits - SDG covers a lot of my expenses - medical, home office equipment,  languages study, etc. I feel the company does a lot for its employees to be satisfied, especially for the last couple of years; 
6) amazing offline team buildings and events - but not very often; 
7) fully remote work; 
8) I'm happy with my compensation

Ive been working at SDG for 2.5 years and it still has been a positive experience. The company is filled with highly skilled professionals who foster a collaborative environment, allowing for significant professional growth. SDG's commitment to staying current with the latest technologies ensures that we are always at the forefront of development.

The company invests heavily in employee development, offering regular trainings, workshops, and encouraging participation in external conferences outside the employers locations. The working environment is incredibly supportive, with colleagues always ready to lend a hand.

One challenge is the substantial workload, which can be difficult to manage even with generous deadlines. However, this can also be seen as an opportunity to improve time management skills.

I want to share my interesting and really wonderful experience. 
I worked in the company long enough to appreciate the pros and cons from all sides. I have been involved in various events, including project launches, handovers, promotions, deadlines and everything else that any company can be remembered for.
At SDG everything goes like everywhere else except for the internal mood. All tasks are welcomed by every employee, there is no dissatisfaction from corrections, I can't convey and explain what special things happened, but! I myself was very happy to join a new project and try to do it well, not because I was paid or brainwashed, but because I wanted to do it and I liked what I was doing. 
My review may seem funny and silly to you, so I will just emphasize the main advantages of the company, and then decide for yourself.

Well, I've been here since 2016 and the company has been taking good care of me all these years. It cares about longtime employees, we have dental for example😉. But the best thing about the company is that it seems to somehow attract smart and open-minded people and you feel as a part of a vibrant community. The company appreciates initiative and mindfulness and it is really satisfying to see how you can actually change the way things work from within no matter what your position is. The best part of the job is that you get to feel connected with people all around the globe and that you learn to understand different people and yourself better. The hardest part of the job is keeping in mind the complexity of the system and learning how to interact with other departments properly.

Well-organized work processes 
Cool team ready to help on any issue
Challenging technical tasks that I develop myself as a tester by solving them
Each tester from my team owns his own test server and does not interfere with others when testing their own tasks.
A large number of test cases and autotests on them, which are constantly running and checking how the product works.
Daily meetings with the team are quick
The company reimburses for workplace setup and health insurance costs
Convenient working hours and the ability to choose your country's holiday calendar

The company tends to attract smart, open-minded, and creative people, it truly appreciates ideas and rewards for initiatives no matter your position (I started as a support manager so I know what I'm talking about). The company cares for loyal employees and offers additional bonuses to them. The company is flexible regarding remote work and accepts people from all over the world. The corporate culture is strong, and various additional benefits such as merchandise are offered yearly and as rewards for assisting your colleagues.

Top Job Titles	Average Salary
Social media specialist 1 salary reported	$120,000 per year
Customer support representative 1 salary reported	$36,000 per year
Creative director 1 salary reported	$160,000 per year

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