order picker

delivery driver

driver

3rd line support engineer

line technician

Sofo Foods

You are responsible for picking up slack for others as the supervisors are all afraid to do their job. Speaking of supervisors, I've never seen a company with so many! They have managers on top of managers on top of managers who steal, lie, and wont fight for equal for their longer standing employees. If you work there for 10 years, you most likely will make less than new hires. If you work there for 25 years, congratulations, we eliminated your position. There is no communication between departments who are constantly screwing each other over. The culture in the warehouse at Sofos has always been very drug friendly, that is why there are so many pick mistakes.

         Don't waste your time working for Sofo Foods, unless you are applying to work long enough to get the new hire bonus then quit. Its only a last resort place to work if you have felonies(Oh the stories!), didnt get your GED, or would like a place to work while under the influence of drugs. There is a good reason they cant keep or get good employees. 

To be a driver, (CSR as management refer to the position) at Sofo Foods is to be a glutton for punishment. The work is very physically demanding and that is the easy part. Day routes are typically loaded with 10-20k pounds of product and generally twice that for overnight routes. Start times are between 3-6 am depending on the route. The trailers generally look as if they were loaded by drunk baboons. Expect to handle product multiple times before delivery either due to warehouse or routing failures. Trucks are often loaded overweight on the tandems. Corners are cut to save money on equipment repairs. Management believes that they own you for 14 hours each day since you are paid per diem, and thusly, 14 hour days are very common. Changes to your route are made without notifying you or the customer in most cases. Often, this leads to unhappy customers which leads to unhappy drivers, but falls on deaf ears when suggestions are forwarded. Do not plan on being sick ever. Expect 50+ hour work weeks for four days pay.

Sofo is a good place to work,don't get me wrong but recent changes with a new General manager has caused a pronounced change in everything here. The "culture change" has cause us long standing employees to start to fear for our jobs and our future here. The G.M makes it very clear that you are to answer to him and only him regardless of what your direct supervisor requests. This causes severe confusion, communication issues and lack of leadership and a very high turn over rate. If you venture out of his requested chain of command then you will experience a hostile work environment, plain and simple. The sofo family has always been good to all of us and does take care of it's employees,very active to check on its locations and always had moral boosters, but unfortunately it is time for the few who do care are slowly being forced out. 

If you like working 10-15 hours almost everyday with minimal training and unhelpful supervisors sofos is the place for you. Lots of benefits that you will not be able to have access to until after working there for sometime. Sign on bonus that seems good at first but after working there it’s almost not worth it. Inexperienced coworkers,mandatory overtime everyday and unprofessional / unhelpful supervisors. The work culture is almost sad. Almost everyone who works there will tell you it is not a great place to be. I truly hope things change but as of right now i do not suggest working a sofos food.

I worked at the Warehouse in New Albany, IN for 3 weeks. Over the course of those 3 weeks things kept getting worse. Poor management and overload of work caused people to quit which eventually was the reason I did. There is simply to much to do with not enough people. Typically I worked 10 to 12 hours Sunday to Wednesday then 4 to 6 on Thursday nights. The worst part was probably the fact you only got 1 break the whole time you were there and it would be around 45 minutes only. If you asked to take a 5 min break just to get off your feet the supervisor would just complain and whine. Overall if you REALLY need money then go for it but fair warning your mental and physical strength will be heavily tested.

Horrible company rude management fellow employees treat you like trash as well when you bring issues to the supervisor they do nothing or they choose to take the guys side who's been there longer there training program is totally trash the trainers don't even train my trainer slept and played on his phone and gave us the answers on test he set us all up failure poor pay poor benefits unfair treatment and zero room for advance meant I had a guy spray me with a power washer on purpose tore my skin off management did nothing about it nothing

Outside account managers are responsible for maintaining and growing accounts as well as seeking out and signing on new accounts within assigned territory(s). Outside of training and riding with management, there is mostly full autonomy to determine work day/week. Poor training, management and overall guidance coupled with daily operational issues that are not resolved creates a difficult sales environment in an extremely competitive industry with larger companies. Overall, it is a growing family-owned company that offers decent opportunities while still working to overcome expansion hardships.

Stuck in the 80's in every way. Culture is awful, senior management yelling at middle management in front of the entire salesforce in a meeting is acceptable behavior. Nepotism running rampant, IT department is all "homemade" and it shows! No imagination in any way, leaving sales reps to fight off competition with no bullets in the gun. Was told I needed to lean on my relationships, meanwhile my competition is killing me on pricing and giving way product and pizza ovens. Relationships are important but let's face it money talks. When I was told to lean on my relationships I realized, that's what management says when they have no other ideas. 

A typical day would consist of floor loading pallets and loading them onto the trucks. It could be anywhere from 100 pieces to 1000 pieces depending on the day and how staffed we are.

What I learned is how to use a pallet-jack. The company trained and certified me to able to do so.

Management could have been a little more reasonable and flexible with the workers who showed up being that there were a lot of call-offs and quitting frequently.

Most co-workers were easy to get along with while others mostly stayed to themselves.

The hardest part of the job was just being under-staffed making the work unbearable to get done.

The most enjoyable part of the job was having good co-workers.

the company is all about there revenue/and customers/no regard for the drivers/back equipment/poor management/terrible route planning and dispatching/hence BOTTOM LINE HIGH TURNOVER RATE if your a driver with experience already and thinking about this company DON'T DO IT if your looking to gain experience and offered a position unless you really need the work DON'T DO IT


PS. they give bad reference to even there good employees looking for work somewhere else/so if you ever work for them whether you left on good terms or your still employed there looking for work somewhere else they will give you a bad reference

Top Job Titles	Average Salary
Order picker 9 salaries reported	$18.78 per hour
Delivery driver 3 salaries reported	$326 per day
Driver 1 salary reported	$214 per day
3rd line support engineer 95 salaries reported	$18.00 per hour
Line technician 2 salaries reported	$17.50 per hour

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