laboratory assistant

histology technician

senior it analyst

clinical laboratory scientist

customer service representative

Sonic Healthcare

This place is awful to work for. There is no consistency in training. If you are not a favorite, you will be treating so poorly that you don't want to work. You will be told to give inaccurate information to clients and patients (BY MANAGEMENT) in order to "preserve" the image of "good" service. When you don't lie to people you get into trouble. When you do the right thing you get into trouble. Managers and "senior reps" dont know what they are doing or talking about half the time and dont follow policy. Nor do they pay attention to emails about new policy or relay critical information when it comes out for a few days if at all. There is zero accountability! Be prepared to get cussed out by patients, doctors, or any other health "professional" for something nothing to do with you but for your managers or seasoned reps. And yes health professionals will cuss at you daily and you just "have" to deal with it. Also if you end up being someone who actually helps clients and patients, you'll get into trouble for allowing them to contact you directly to resolve the issues although they get very poor and inconsistent information elsewhere. 
If you are the type to love gossip, back stab others, not take accountability, and do ANYTHING to get to the top, this job IS FOR YOU!!! OTHERWISE stay away! It is only a paycheck that wont pay your bills. Or if you are desperate for money go for it but do NOT plan to make a career here! Turnover is ridiculously high!

Originally I applied and got the job because of the experience. When I first started i should’ve seen the red flags. The employees do not like new people. The manager treats her employees very poorly as if they are stupid and constantly belittles them. There are clearly favorites. Hardly any room for advancement at all. Everyone there hates their job. While working there at least 9 people quit their job or left the department. I felt constantly comfortable working there and I brought a lot of unnecessary stress from work home that it hurt my mental and physical health. I was so depressed working there that I had to leave. I wished I never took that job. Almost every single day I felt harassed and bullied from my boss and peers. When I brought it to HR they didn’t do a thing about it. Even when I was singled out. I felt that even though I wanted to be a good employee and a hard worker it didn’t matter because I wasn’t liked and everything I did was wrong. I was threaten I would get fired for when I was taking notes to back myself up. I was told that nobody likes you and that my boss was trying to fire me because of that. And eventually I was let go just before I had enough and was going to quit. The people you think are your work friends are fake and petty. If you plan on working here I would strongly advised against it but if you are desperate then keep to yourself, lay low, and don’t trust anyone there.

First I'll start with COVID, when it hit, corporate started working from home in March of 2020. They were hesitant to bring regular employees to home because they said it would make them lazy. After enough complaining from employees they finally started to let us work from home around August 2020. Corporate are hypocrites, they dont see the person, people are just numbers and they are expendable. 

Raises are a joke at this company. For a while I and many others were contributing double what was expected of an employee, I persomally would receive the same compensation as someone putting in the minimum effort. For seven years of work I received around 1.50 increase in pay overall.

The company has done random layoffs with no transparency as to why positions may have been terminated. Some management plays favoritism and some managers are even quite passive aggressive. Of course there are exceptions, some of the managers do seem to care but things are usually out of their control due to corporate   

Please, work for a company that makes you feel like what you are worth. If you are fine with accepting little to no appreciation for your work, no recognition in the form of higher compensation then this company might be for you. 

at first i was optimistic and thought oh the pay is good so surely its a great place to work with career advancement, but NOPE. the management sucks the employees can not talk to one another so it makes it very antisocial and folks are down right rude, the management only cares about production that's it, you can't even ask your peers questions with out fear of being written up, the moral is WAY DOWN and the people who are not STUCK are actively looking for OTHER GREAT places to work, the pay is okay and competitive but its not worth the depression you feel coming in to work everyday. there is NO TRAINING here so if you don't have any claims or insurance knowledge then you are basically screwed, good luck asking your TEAM LEADS, SUPERIORS questions because they don't wanna help you, they are too busy doing "their" job so your basically on your own here, you last as long as you can until you find something better! the turn over rate is high only people sticking around are the people who are stuck or management who have it cushy, long as your pumping out production they look good (shrugs)

Pay is typical as most companies. Work load is heavy. They would rather, over work a few employees and give you more job duties than hire more people as needed. Training is a joke, nothing is really explained. Yes, I've come from a medical background, but getting OUR own company contact information should not have to be asked for. Example customer calls, "where can I mail my payment to or fax this in at ?" Hmm good question, as I was not provided that information either. When I asked for help, the lead was really of no help. Even went as far to mislead me, and said I asked too many questions.  Turn over rate is very high, but its easier to bonus when there is not enough employees to handle calls. All 4 of the new people asked for help OFTEN and daily. I wouldn't recommend working here, other companies will pay the same and provide better management/ training vs a figure it out as you go. I didn't stay here long, saw what I needed to. As long as leadership stays the same, they will always have a demand for employees. Lastly benefits, are very costly out of pocket, I've worked for a smaller company and had way better rates. HR should consider price shopping. 

I had high hopes when I first joined but it was pretty clear early on that the company is just running on sheer dumb luck. There are no actual business-minded people in leadership positions, just physicians and people that don’t seem to have actual leadership experience or traits. There are absolutely no process in place and poor communication between departments. There is no transparency either. They say they’re patient and health-focused, yet how they handled their own staff for the COVID-19 situation was laughable. They wouldn’t let us work from home even though the mayor had already ordered it. It felt so hypocritical that they were completely willing to put employees at risk during a health crisis. Then not even two weeks later they furloughed and laid off employees. I’m sure the executive team took minor pay cuts but at least they’re still working. Overall, I’d avoid working here at all costs.

I am not a disgruntled employee!  I worked for the organization for a long time hoping and praying that things would change, get better, leadership would improve, and was consistently disappointed by one horrible decision after the next.  Over the 6 years I was there, the lab quality went from bad to worse, as did the leadership; the clients noticed that and the business kept being lost.  The leaders have no business savvy and don't the desire to gain that knowledge.  The company makes decisions that negatively impacts patient care, and the phlebotomy department is a disaster.  There is no accountability throughout the organization and I found myself bringing a less skilled CLS.  I had to leave.

You have the department you are assigned to and that is it.  You'll become very proficient at a few tasks and that is all you will have time for because the workload is massive and never-ending.  OT is a regular feature in most departments.  It feels like working at the Walmart of laboratories -unless you're in microbiology (they're located in a nice, clean part of the facility).  Management's goal is to streamline production and get the most out of you while paying you the least.  Raises are 3%, tops, but they always look for a reason to make it less.  Hardest part of the job is the grind.  Most enjoyable part of the job is clocking out.  Job security is great because the environment sets you up for burnout, so most people wind up quitting instead of being fired.  Those that stay with CPL for years do so because they have a healthy lifestyle outside of work.

This is a horrible job that I've ever experienced. Horrible management in the A/R department. They are very unorganized. This job will not teach you anything. They will not let you interact with your co-workers. Working there is like going back to elementary school. Always finding little small things and pull you in the office. Oh, and they love to write you up.  All you do is sit in the corner of your cubicle 8 hrs having to deal with clients and patients yelling and screaming at you like an animal. A job that when you come home being so afraid to go to bed because you don't want to open your eyes to go back to that lonely, stressful place. The managers in the client care department have a very bad personality. They make you feel so afraid to work because they always send you emails with all kind of problems. I recommend to not apply for any position in the A/R, Client Care department.

I started working here about 2 yrs ago. Everyone on site was and is a dream to work with. Management were very accommodating and understanding. Training was done as efficiently as possible as it seemed we were always understaffed. They pay could use an increase to keep up with the cost of living in the area. Also the Bakersfield lab could have been more viable if corporate could keep up with regular maintenance and not just doing damage control on the instruments. When it was good it was great! But when things got bad it would be hellish. Dear Sonic healthcare USA, please understand that when you hesitate in making any decision you’re impeding your ability as well as your employees’ ability to properly attend to any hypothetical fires that may occur in the business.

Top Job Titles	Average Salary
Laboratory assistant 27 salaries reported	$21.72 per hour
Histology technician 12 salaries reported	$42.88 per hour
Senior it analyst 8 salaries reported	$94,375 per year
Clinical laboratory scientist 10 salaries reported	$31.56 per hour
Customer service representative 8 salaries reported	$26.00 per hour

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