licensed vocational nurse

licensed practical nurse

aesthetic consultant

registered nurse

practice manager

Sono Bello

I have more than 12 years of customer service experience, have worked in both leadership positions and as just another member of the team, I have successful owned and operated 3 direct marketing businesses so I am no stranger to the working world or how a company is and should be run. I could not be more impressed with my experience at Sono Bello thus far! 

When I decided to take a break from being my own boss I began working at a large call center where I was just another warm body. I was a top performer, but made minimum wage and worked under some of the worst conditions; ones I could barely have dreamt up. I was so relieved when I found the perfect position here at Sono Bello. I have my own personal space/desk, fabulous and fun coworkers, a schedule that meets my needs, make a comfortable wage with bonuses and no negative surprises come payday, feel like I am part something great, I have a wonderful team, can use the bathroom as needed (yes this is huge for a call center), actually get recognized for a job well done and saving the best for last I have the MOST incredible boss!

There are a lot of things you can say about a call center after you leave. It's often a stressful busy job that requires great communication, strong typing and computer skills and MULTITASKING. Everyday is not perfect and we can all think of something to complain about and not everyone is cut out for this role, but if you are looking for a company that feels like family, encourages you to be your best and actually values you this is it!

After reading the most recent review I think it is of the utmost importance that I tell you a little bit about my boss. She is hands down the best boss I have had! She has loads of experience, a keen sense for business, runs everything so smoothly and can calm a crisis in a flash. She is such a sweetheart. I feel so comfortable talking with her no matter what the issue or question may be. She has always addressed my concerns in a timely manner and goes above and beyond to help you in any way that she can. She is fair and maintains professionalism at all times even while making you feel like you are truly cared about and more than a number. As a human being I make mistakes just like everyone else and if there is something that she needs to address with me she handles it in a way that doesn't make me feel small and that is actually constructive and can be used as a teachable moment. She is a phenomenal leader and all around human being! I could probably gush about her forever, but...you'd do better to just come find out yourself by doing yourself a favor and submitting your resume now so that you can meet her yourself.

If you like being micro managed then this is the place for you. They first of all expect tooo much from us and it’s awful. If a patient doesn’t want to come in we are forced to force them into coming in and most of the time they do not show up because they just want to schedule to get us out of their face.  If a client doesn’t invoice it’s my fault , even though I have no control over how much they will pay. We constantly having  to reference going to the  to the free consultation for more information but when they get there and they don’t like what they hear somehow that’s my fault even though I only follow the script. They expect way too much with little to no extra pay. If a lot of people quit at once it becomes really hectic and instead of giving us real compensation for doing a lot of extra work they just say just keep pushing hard and sending a :-) in our emails.  If there is a lot of overtime available and no one wants to take it they make us feel rushed to have to take that overtime even though I don’t wanna work more than eight hour shift to begin with. Instead of giving it to people who truly do want it they  wanna force everyone to take it and make everybody who doesn’t take overtime feel bad for not wanting overtime. Management can catch one error and then send you a whole email stating that you don’t know  what you’re doing and then saying that this is constructive criticism. But then when you needed help on the issue so you do not make that error they are slow to help.  One minute a training coach  tell you how to do something and another manager can tell you that that’s completely wrong  and do it another way then another manager could do the same thing so there’s no cohesiveness. Constantly giving you coaching sessions that supposed to help you look book more  people but in all they all just say refer to the script which is completely defeats the purpose  of  having a coaching session if we can’t add anything extra to the script that we already have been given. So it’s almost as if me saying hey you need to come in with a free consultation in order to get this information I sent you with a smile on my face will make them here is the information differently somehow.  This job is a great starter when you don’t have any job to do and you need to make money but once you get on your feet it’s time to MoveOn because this is not a job that I can see anybody working for years and years at a time unless you plan on trying to force your way to management. And  good luck with that they only promote people they like not who’s more qualified. So if you’re willing to kiss your managers buts 24 /7 then you’ll be promoted if not good luck.

If you want to believe that the bad reviews aren't true, or that maybe you are the strong one to make this opportunity work, let me save you the trouble.

I read them all and should have known better.  

Plan to outsource everything if you take this job. It is a 60-72 hour a week position.  This includes every Saturday.  Goodbye, friends!  Goodbye, family!  

You have 6 days a month off to rest and get your life in order.  The holidays off are limited.  Vacation time is limited.  Don't plan on getting out early on a holiday weekend, you will work till 6 that Saturday.

You are scheduled with back to back consults all day, sometimes double booked.  There is no allotted lunch, so you pray that a client doesn't show, or drink coffee all day long to ward off your hunger.  It's a great diet plan.  

When your last consult leaves around 6/6:30 if you are lucky, or closer to 8pm at end of month, you still have phone calls and emails to return and people to follow up with.  You weren't given a chance to do this during the day unless a client did not show up.  And you have numbers to hit.  So you'd better be prepared to stay late.  

At end of month be prepared to put in 12 hour days.  Be prepared to get bombarded with calls asking where you stand on numbers.  Be prepared to sell whatever necessary to hit that number. 

It is an intense environment.  Many cry.  Some find a way to make it work.  Some suddenly stop showing up for work.  Some find other jobs and put in notice.  The choice is yours, but choose wisely.  Reviews don't lie.
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On the upside, the money is good.  If you are hitting your goals you should be financially stable and ready to buy some new heels..  The co workers and physicians are extraordinary.  You learn a lot about plastic surgery and everyone will think you have an amazing job. You also meet some pretty cool people.  You will look pretty every day for your clients and co workers and will have an amazing all black wardrobe.
_______________________________________________________

We all make choices. If you make this one, know what you are getting into, have a really good reason why you are doing it, and know how the heck you will handle all of the above.

First: The interview was a disaster, they lie to you in the very beginning and tell you that it is a great work life and home life balance. Not true at all. You show up on time and leave at least two hours late minimum. The execution of schedules is really bad that makes all the nurses over worked. They do not really care for their doctors. I have never worked anywhere that did not give enough time for some one to at least go to the bathroom, eat or even get a sip of something to drink ( go's for the doctors as well). This facility only cares about making money. It is a human farm. They get the nurses to up sale because the staff up front cant do it. They are so overworked them selves. It is almost like hunger games up in there. Everyone is sanctioned off into their own group and some times pinned against each other because there is no basic understanding of what each one does. The front staff keep adding things on to the center that the nurses have to stay behind and clean up while they complain they get off may 15 minutes late when we get off two hours late. They take just about any patient even when you know that it is unsafe.

Second: There is a large amount of clicks in the center. Even though we all try our best to stop that from happening, its unavoidable. For example: Over working staff start to complain against each other because they are driven to do so. They have not outlet. The days they really want off, they don't allow. They play favoritism on what surgery are given to specific people. The complaints from an employee about another employee gets swept under the rug or pretends they have handled the situation with HR department but actually coaches the individual what to say in the review with HR. Fishy!

Third: The upper management pretends they care but they really don't. I don't mean just center managers. Corporate managers pretend to show support when you first start off but after two months into the center that disappears.

Special: If you are a nurse of value and have morals. I do not recommend working here. You come in as a fair godmother and leave as some one you don't recognize (hateful,vengeful, and hatting everything associated to nursing.) Forcing a smile makes the heart heavy.

The five star reviews from current employees are an attempt from corporate to boost up the rating on Indeed.  Take it from somebody who has been on the medical side with this company for a long while.  Before I start, I will say the doctors here are amazing and truly do care about their patients' results and they care about the people that they work with, especially their nurses.

Now with that being said... This company is a sweatshop and a patient mill.  They do not care about patient safety or employee satisfaction, only MONEY.  Consultants have lied about patient medical information to the doctors and nurses so that they can keep their commission.  Managers NEVER stay.  Corporate are a bunch of petty blowhards who only care about the numbers and not their staff.  They would rather keep surgeries on the schedule while we were short staffed, than risk losing money. Um hello... does patient safety not matter???

As a nurse, you work long hours and do not get your REQUIRED half hour break.  You never leave on time because surgeries run late and then the consultants will add on a pre-op at the end of the day.  So if you have kids or a life outside of this company, good luck.  The hours are not set and you get your schedule the day before.  Not to mention, all the charting is on paper and many times, the charts/paperwork are missing which is extremely irritating, especially if you are the first nurse opening in the morning (oh forgot to mention, sometimes you may have to be there at 5:30 a.m. for the first surgery of the day, and the front desk doesn't get there until 9 a.m.).

There's really no room for advancement unless you are an RN, and even then, the lead RN job is all paperwork (auditing charts, peer reviews, medical clearances) and menial administrative tasks.  

The best benefit to this company is the fact you work in "happy medicine" (patients pay to be there!) and the free liposuction.  My body is forever changed and for that, I am grateful.  However, this particular location has been open for about five years now and still can't get its act together.  It shouldn't be this hard for a company to function.  It really would be a fun place to work if only corporate truly cared.

Amazing training.... then after that expect the wheels to fall off quickly. Toxic work environment. The Sales teams (If you want to call them that) think they are better than everyone and are beyond rude. Most times they are on their phones and gossiping about everyone in the office or talking badly abut the patients. Some of the physicians are very nice BUT these are not board certified plastic surgeons and they have taken a very brief training course before they let them loose to operate. Be ready to deal with upset patients everyday who are unhappy with their results... I would say 75%-80% of the patients were very unhappy and I could see why. 

The results I saw when I worked there were horrendous and to think how expensive this is as well is just wrong on so many levels. This company is truly clueless when it comes to surgery which is really scary. Even the nurses that are in charge of training and development have zero operating room experience. 

 I feel bad for the patients that come in and think they are going to look amazing and they end up looking botched. They had no idea that it might have been a dentist or Ear/Nose/Throat Dr that was going to end up doing your surgery after a short fellowship to learn "awake lipo". 

The money will be tempting and will cause you to look the other way and just keep collecting that check ( If your sales team does their job) but trust me... this place excels at hiring jerks and rude gossipy mean girls and add the unhappy patients, this makes this THE worst place to come to each day. 

Upper management is a total Joke. Most have been at the company their entire career so they are clueless. They are all so nice until you speak up with a concern then you will be treated horribly. If you don't drink the kool aid you will not be happy working here. My advice...go and try to work for a board certified plastic surgeon and see how good results really can be and how other surgeons and practices are really changing lives in a meaningful way! 

Overall based on my personal experience, I would not choose to work here again nor would I recommend it to anyone seeking a supportive clinical setting.

In my experience, the workplace lacked structure, support, and consistency. The most challenging I’ve ever experience in my nursing career. Operational workflows frequently felt disorganized, and expectations were often difficult to meet given staffing and resources. Work-life balance was challenging, with frequent overtime and responsibilities that required staff to manage multiple competing tasks at once.

Leadership lacked consistent clinical healthcare representation (aka management are sales people, not nurses or doctors or anyone with some type of medical experience), which impacted day-to-day decision-making and the level of support provided to nursing staff. This often contributed to unclear expectations and inconsistent guidance in clinical workflows.

Over time, I began to feel a growing disconnect between clinical care priorities and operational/sales-driven pressures within the workflow. This made it increasingly difficult for me to feel fully aligned with the environment in which I was practicing as a healthcare professional. From an ethical standpoint I did not agree with these practices.

I also felt that training was insufficient. After a brief orientation period, I was expected to work independently, and requests for additional support were not always met with the guidance I needed. This contributed to a stressful environment that was not conducive to learning or professional growth.

I found the workplace culture to be highly competitive and, at times, unsupportive. Communication could be inconsistent, and I did not always feel comfortable asking questions or seeking assistance due to some nature of the team.

I worked at Sono Bello for approximately acouple of months, and unfortunately my experience was consistently negative due to a highly disorganized and toxic work environment.

Within a few weeks, it became clear that staff were undervalued and unsupported. There was a clear lack of teamwork basic responsibilities like stocking rooms and unpacking supplies often fell on a few individuals, while others remained disengaged. The workflow was unrealistic and unsafe at times, with staff expected to manage pre-op, intra-day responsibilities, and post-op visits back-to-back without adequate breaks, including limited time for meals or even basic needs.

Management appeared disorganized and inconsistent. Scheduling was frequently overbooked, creating unnecessary pressure on clinical staff and compromising both workflow and patient experience. There was also a concerning lack of role clarity, with LPNs and MAs being expected to perform tasks outside of appropriate scope, which raises serious concerns in a clinical setting.

The culture itself was equally troubling. There was little to no support among team members, and the environment often felt competitive rather than collaborative. Communication from leadership was inconsistent, and staff were frequently given conflicting information. Turnover is extremely high, which reflects the broader issues within the office.

From a patient care perspective, the expectations placed on staff at times conflicted with professional integrity. As a nurse, patient safety and honesty should always come first, and there were situations that made it difficult to uphold those standards comfortably.

Overall, this was a physically and mentally exhausting environment with minimal support and poor leadership. DO NOT WORK HERE!

Literally the worst clinic I have ever worked for.  They are working us to death.  We are severely understaffed, but management keeps over scheduling the clinic.  If we were fully staffed, the schedule would still be stressful, with the few nurses we have now, it is insane.  I cannot sleep on nights before my shift from the severe anxiety my job is causing me.  My coworkers have tried on multiple occasions to speak to management about the work overload, but it falls on deaf ears.  To make matters worse, Our lead RN and lead LPN both quit (wonder why) so we are running without nursing leaders, with management pushing their workload onto us.  Medical supplies are not ordered on time, because the lead LPN is the one that usually does inventory and orders, but since we do not have one, management is supposed to be keeping up with it, management keeps asking the nurses to do the job, without extra compensation.  We are so short staffed that there are days when we don't even have nurses to run the nurses station, and OR nurses have had to do surgery and nurses station tasks at the same time, or "voluntold" that they have to stay past their shift to see patients. You also never really know when exactly you are going to work, because they change the schedule last minute almost every day.  The weekly schedule is useless. They will post it, but you have to check the scheduling app every. single. day. to know when you are working the next day.  Also, they told us we would have weekends off, but they will schedule weekend surgeries whenever they feel they're not making enough money.  Doesn't happen often, but it does happen.  They are soon going to be without any nurses, because they are pushing us all to our limits.  

Sonobello creates a fresh new environment that is fun and productive. A typical day at work includes consulting with patients to help transform their body, LOVE THIS! It also includes closing the deal, discussing health issues with the doctors for possible candidates, developing,  managing, and filling the schedule. I work closely with every employee in the office from the plastic surgeon, practice manager, front office coordinators, back office staff including nurses. Everyone has a different personality and with that comes a challenge with a paradigm shift for me to understand how everyone ticks while trying to communicate and become one center, one goal, and team oriented.  My director is determined to help me become my best self, she thrives off me being successful and actually really cares about me as a person. I trust her immensely and feel she has my best interest in every fashion. She wants me to succeed!  This job is challenging in a good way, it pushes me to refine, humble and overall develop my best characteristics. I have learned so much about myself and have not only grown on work level but a personal level. The most enjoyable part of my job is visiting with each consult, each walk of life, its interesting and very intriguing to me. It makes me grateful every day I work at Sonobello. The most rewarding part of my job is to see the patients body transformations after they have gone through the whole process as they initially start with me. I would highly recommend Sonobello as a great place to work. They have become my family. Its not for the weak or lazy. Hard working, tenacious, ethical, productive, and ambitious people are a fantastic fit for this job.

Top Job Titles	Average Salary
Licensed vocational nurse 24 salaries reported	$28.06 per hour
Licensed practical nurse 135 salaries reported	$27.66 per hour
Aesthetic consultant 62 salaries reported	$83,831 per year
Registered nurse 85 salaries reported	$37.30 per hour
Practice manager 25 salaries reported	$94,323 per year

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