laborer

Sonoran-Fabricators-LLC

Inexperienced Local Management and Limited Support:
Throughout my tenure at the company, I observed that the management team consisted of inexperienced leaders who were promoted from the sales force. Unfortunately, this decision had a noticeable impact on the efficiency and organization within the company. What was even more concerning was the apparent lack of genuine care or support from these managers, which left employees feeling unsupported and without proper guidance.

Persistent Staffing Issues and Inexperienced Install Team:
The company's ongoing struggle with high employee turnover and staffing challenges further exacerbated the situation. The inability to retain skilled personnel led to an overburdened team and reduced morale among employees. This problem extended to the install team as well, as they were consistently inexperienced, resulting in numerous quality issues with installations. Despite these ongoing challenges, the managers appeared indifferent to the toll it took on the work environment and customer satisfaction.

Customer Support Challenges: Limited Resolution Capability and Communication Hurdles:
Customers facing issues with their installations encountered significant difficulties in seeking timely assistance. Attempts to reach the local office or the install team often proved futile, leaving them with no recourse but to turn to the salesmen as a last resort for help. Unfortunately, the salesmen lacked the authority or expertise to address these problems directly, and their role was reduced to mere message carriers in these situations. The lack of a concrete resolution from the management side only further reflected the apparent disregard for customer concerns.

Challenges in Scheduling and Appointment Grouping:
The scheduling process also demonstrated a lack of consideration and care for employees' well-being. Salesmen frequently received their assignments at the last minute, resulting in rushed and inefficient planning. Additionally, the managers disregarded drive time between appointments and showed little concern for grouping appointments by area, leading to excessive and draining travel hours for the sales team. Despite knowing the toll this took on employees' energy and performance, the managers seemed disinterested in addressing these concerns.

Unreasonable Workload and Impact on Work-Life Balance:
The relentless workload, combined with the disregard for work-life balance, contributed to an environment where employees felt undervalued and unimportant. The managers seemed indifferent to the unreasonable demands placed on the team, and as a result, employees were forced to sacrifice personal time and well-being for the company's benefit.

In conclusion, the underlying tone throughout my experience at the company was that the managers, both at the local and regional levels, did not seem to care about the operational challenges, employee well-being, or customer satisfaction. This lack of genuine concern and support created an environment of frustration and dissatisfaction among employees and customers alike. I hope that the company addresses these deeply rooted issues and reevaluates its management practices to create a more caring and productive work environment.

### Pros and Cons of Being a Salesperson at LeafGuard

#### Pros:
1. **High Earning Potential**: Sales positions at LeafGuard often come with performance-based commissions. Successful salespeople can earn significant income, especially if they excel at closing deals and upselling.

2. **Reputable Product**: LeafGuard offers a unique and well-regarded product, a one-piece gutter system that prevents clogging. Selling a product with a clear value proposition can make the sales process smoother and more rewarding.

3. **Extensive Training**: LeafGuard typically provides comprehensive training programs, which can be beneficial for both experienced and novice salespeople. This training helps ensure that sales staff are well-prepared to pitch the product effectively.

4. **Supportive Environment**: Many employees report a collaborative and supportive work environment, with managers who are invested in their team's success. This can create a positive workplace culture.

5. **Job Flexibility**: Sales roles often offer a degree of flexibility in terms of working hours and scheduling. This can be a perk for those who prefer a less rigid work structure.

#### Cons:
1. **High Pressure**: Like many sales roles, working at LeafGuard can be high-pressure, with a strong focus on meeting or exceeding sales targets. This pressure can lead to stress, especially for those who struggle to consistently close sales.

2. **Commission-Based Pay**: While the earning potential is high, a significant portion of income is commission-based. This means that income can fluctuate greatly depending on performance, which may not provide the financial stability some individuals seek.

3. **Customer Rejection**: Sales roles inevitably involve handling customer objections and rejections. For some, the frequent "no's" can be discouraging and challenging to overcome.

4. **Long Hours and Travel**: Depending on the region and market, salespeople might need to work long hours, including evenings and weekends, and may be required to travel frequently to meet potential clients. This can be demanding and disruptive to work-life balance.

5. **Market Saturation**: In some areas, the market may already be saturated with LeafGuard products, making it more challenging to find new customers or close deals, especially for newer salespeople.

### Conclusion
Being a salesperson at LeafGuard offers significant rewards for those who thrive in a sales-driven environment and are comfortable with a commission-based income structure. However, the role also comes with challenges, such as high pressure, potential income instability, and the need to handle frequent customer rejections. For those who are motivated by financial incentives and enjoy selling a reputable product, the pros may outweigh the cons. However, individuals who prefer stability and less pressure may find the role less appealing.

The management in western MI branch is really good, almost makes being at work 80 hours a week feel ok. Loosing work in winter seasons and working in all weather pouring rain or heavy snow is also very hard. The pay is commission so it varies, sometimes you are payed very well, but other times you are payed very unfairly. An example of this is having to drive nearly 4 hours from office to jobsite, the job is a small job so it should only take 1 or 2 hours, but when you get to the location very difficult situations can easily arise. The owner of the home  could fail to move the 40 potted plants they keep around the gutters, so you have to do lots of extra work, or commonly the hills and landscaping surrounding the home make setting and climbing ladders very difficult; this can double or even triple the time it takes to do a job in rough cases. Worst case scenario something could happen out of your control or not that damages the supplies you were given to complete the job. now you have to roll over that job to the next day, for the SAME PAY. you end up driving in 2 days 16 hours plus whatever your commute to the office is, working for 2-6 hours, and end up making 100-200 bucks for that day because it was a small job in regards to linear footage of gutter you put up. that comes out to 9$ an hour at best with the example I've given. But hey sometimes you make 500 bucks for 6 hours so its worth it right? In the busy season if you can handle being at work 65-80 hours a week and driving most of those hours, sure. I ended up averaging probably 900 per week. feels like for what kind of stuff we had to put up with it wasn't enough. Not to mention the job is dangerous. You often get very close to power lines. the company says to stay more than 5 feet away from them but then sells jobs where installing is impossible to do so, so then what, you cancel the job and work for free that day? You call it in and our boss tells you to do it and be careful? you take those feet off, upset the customer, upset your bosses boss and take a pay cut? the choice is yours! To be fair management would try and be fairly understanding and try to be flexible in tough situations, management in the immediate office I worked at in wester MI was very good


This was a terrible experience all around. After applying, you'll have a group zoom call with a recruiter with many other people. They will give you a time to show up at the local office for a briefing. Those who choose to stay on after the office visit experience a terrible next two weeks of training.

The training consists of memorizing many slides of script a night. You will have no social or family life while in training because you are pressured to learn so much so fast. They want to see who is dedicated to staying up until 2 am every night to memorize a terrible run on sentence script word for word.

If you make it past training, you'll start receiving leads all the way up to 9pm at night for the next day. You might have to drive 6 hours one way on just a few hours notice. It is a terrible work-life balance. Almost impossible to plan family day to day life. They don't pay for hotels either. gas is paid somewhat on closed sales via weekly paychecks.

There is no system for who gets leads or fairness in having to drive out of town frequently. It's all based on how the GM feels from day to day and If they like you or not. There are mandatory meetings at least three times weekly which you cannot miss no matter what.

There is an extremely high turnover rate and bad culture. You feel like you are replaceable at any time. They are constantly hiring becuase so many people quite because of the company & GM.

If you are a single person, dont care how you are treated because you'll make a lot of money, this place is for you. Otherwise this is a sinking ship of a career.

I started the job 2 weeks ago. They give you $500 a week training pay for up to 8 weeks. The product is good, but people are stunned for the most part at the cost. You will be sent on 1 leg appointments, appointments that are only interested in covers, people that just want an estimate for gutter cleaning...... The pay is only 10%. This may seem ok, but if you sell a system for $5,000 you make $500. You are an employee, so they take taxes out. This means you don't bring home enough to cover your living expenses or all the gas you will use. They overcharge for certain items such as corners ($100 ea) and downspouts ($14.00 per foot) I have never worked for any company that charges any where near those prices. You have to take pictures of all the gutters, demo the product and then fill out all paperwork. All that is normal, but you also have to take care of all the admin work, such as processing credit cards and taking pics of checks you get. NOT MY JOB! If you don't get 1/3 deposit, you don't get your commission until the job is installed and funded. The average time to get a job installed is approximately 5 weeks, longer for windows.  Also, if you get a self generated lead or referral, you are required to give the office all the information as soon as you get the information. If you sell it, you get a whopping 4% bonus! How insulting. If you don't get the information to the office before you go on the appointment, you don't get the bonus!The pay is extremely low for a sales position. This is a churn and burn sales rep company.

I am going to share my personal experience regarding the workplace culture, management, hardest part of the job, and what I learned.

Workplace Culture and Management:
A very exclusive environment. Not inclusive at all.  They contradict what they write in their job ad or description regarding diversity and inclusion. The overwhelming majority of employees, within the department I worked in, were under 40.  They had a certain identity and came from a specific community. If you are under 40 and part of this community, then you have the best chance of getting hired.  Management made this very obvious by hiring mostly employees from this particular group.

Hardest Part of the job and again, Management:
They expect you to go above and beyond without providing the necessary resources to do your job, such as access to certain websites or software to complete the work they give you.  I had to constantly ask other co-workers for assistance. I asked the manager many times for my own access.   I also wasn't provided much additional training to perform other assignments or projects.  I think it was because management had no intention of hiring me as a full-time permanent employee.  I felt dismissed and overlooked.  

What I learned:
I believe it's mostly who you know or who personally likes you that gets you a position.  80% is who you know and where you are from.  Forget education, knowledge, and experience.  Doesn't really matter if you are not part of the group or community.





The charlotte branch is amazing ! My General Manager is easy going and the type of person I would expect to be the leader of the team, The Regional Manager is encouraging and informative  Anytime one of the higher ups walks in they always shake your hand introducing themselves. That means a lot to me. I see managers sweeping taking out trash etc. We are a team. That is a little about the culture it is a company that uplifts you to be the best you can be.

As far as the actual job.  Here are some things that were a relief to hear. : its not a 1099 position instead W-2 so its not independent contracting where you have to pay for your leads. They get the leads for you.  It is not Door -to - Door. again they get the leads and give them to you to go straight to the customer that is inquiring about the product. Lastly YES it is a sales job (the role I was hired on for) so of course, they want you to close. They want to make money and so do you ! you can easily make over 1500-2000 a week or even more with more experience.  but they know when enough is enough and don't push customers with hard sales tatics.

All and all I cant say anything bad about the culture of the company or the job.  Honestly the only thing im not crazy about is driving to the leads it could be all over the state depending on what branch you live in but it could be 1-2 hour drive one way .. BUT they do give compensation for gas so.. all in all would recommend to apply. WONDERFUL oppourtunity to the point I kept trying to find a catch. But there isn't any :)

Not a good fit if you do the majority of the housework. You’ll work 6 days a week, driving about 2 hours away one direction every single day and won’t be home for a good 10-12 hours straight most days. The commission pays well but they don’t offer a gas card or vehicle so you’ll be filling your personal gas tank with your own money pretty much every day if not multiple times a day. You’ll work 6 days a week with no time to yourself, and finally once Sunday rolls around and you get a break, you’ll spend that one day off getting all the housework done that’s been piling up all week. They don’t allow you to contact your customers as you won’t have a company phone so you have to put all your trust into the call center who simply says anything they can to get you into someone’s home. Driving over 2 hours to a customer who is not home or is not interested is a common occurrence, which wouldn’t be so bad besides the fact you’ve now spent almost $70 in gas getting there and getting home. They also fail to mention that your commission is 12% AFTER they’ve taken $2750 off the total sale price as a “set-up fee”. The money is good don’t get me wrong and the people are great, but for me the effort certainly outweighed the reward. It’s a good place to work but definitely be prepared to never be home and to spend your own money to ensure you’re making money with LeafGuard. 

Love this place for a youngster like my self at 19 years old this was a a great opportunity to get a college level paying job with no degree that I can have impact on others lives as well as driving a lot which I like , team is great feels like a family where I feel like I am wanted , managers push me to do better , the boat really rises with the tide here , the better you do the better the whole place does , their is very little work life balance though but what can you expect it’s sell gutters till winter and better have your money saved up when theirs no jobs available, the training was the hardest thing I’ve ever done , but the fact they need no degree and just want to see the type of person you are shows alot , I would recommend this to a friend that is a over achiever and wants to go above and beyond is a go getter and can talk to people this job is not for everyone , it is the opposite of a mindless drone job , if you don’t sell you don’t get paid , you will spend 3-400 a week on gas or more and put alot of miles on the car so that will take from your pay alot but it is worth it if your a top achiever so get better and always improve , it’s not all sunshine ands rainbows it’s hard . Love it here though theirs bad and good

Working at Leafguard has been one of the most fulfilling experiences of my career. From day one, I’ve felt a genuine connection—not just to the company’s mission, but to the people who make it all possible. There’s a strong sense of teamwork and support across departments, and it’s clear that everyone is working toward a common goal with mutual respect and purpose.

What stands out the most is that my voice truly matters here. Whether it’s offering ideas, raising concerns, or shaping strategy, I’ve always felt heard and valued. Leadership doesn’t just listen—they act, and that kind of trust builds a culture where people feel empowered to make a difference.

One of the things I appreciate most is the freedom I’ve been given to grow the business with a level of autonomy that’s both exciting and motivating. That trust has allowed me to lead with confidence, take initiative, and innovate without being micromanaged. It’s rare to find a company that not only encourages growth but actively supports it.

The recognition from upper management and the collaboration with other department heads have also been incredibly rewarding. Their appreciation is sincere and consistent, which only adds to the motivation to continue pushing boundaries and achieving results.

If you’re looking for a company where you’re more than just a number, where your contributions are seen and your growth is supported, this is the place to be.

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