service technician

lube technician

automotive technician

sales consultant

service advisor

Southern Auto Group

I was recently employed as a service cashier for Southern Chrysler Jeep in Chesapeake and they are absolutely horrible to their customers and employees. If you haven't been there for long they'll treat you like an animal the entire time and even if you have 20 plus years of experience they'll come up with some kind of scam to get you out of there and you'll come to work one morning and learn you're being moved to the dealership next door. Which couldn't be as bad as Southern Chrysler Jeep seeing as they don't really care about who they have working for them anyway. The service director falls into diabetic naps all day while chugging mountain dew , not to mention he is extremely condisending and rude. Once angry even tells his customers to basically stick it where the sun dont shine and he's the same with his workers. "If you don't like it, find another job." this is the manorism he displays to the people that do way too much and get paid way too little. If you speak up for yourself instead of letting them run you down all the time they will conspire with each other and fire you. PLEASE READ OTHER REAL REVIEWS ABOUT THIS SPECIFIC PLACE OF BUSINESS BEFORE DECIDING TO WORK FOR THEM. SOUTHERN CHRYSLER JEEP SERVICE DEPARTMENT IS THE WORST I HAVE EVER SEEN.

It can be a great paying profession. There are many ways to make money with the current pay plan. The team of salesman get along and are always willing to assist one another and motivate each other. Managers are willing to educate and train sales professionals because they are invested in the betterment of the TEAM. Although the hours that you have to work aren’t the most desirable, that’s just what is required in this line of work. We have to be there when the majority of customers are off work which means nights and weekends. If you work hard and apply yourself in this profession and specifically at Southern; you can make a lot of money and be considered for promotions. 

ith most of the positions in the dealership being heavily commissions based, earning potential is unlimited. Want to make more? Go make it happen for yourself. With a supportive management team (that makes more when you make more) and a close-knit group of co-workers (that are more cooperative than competitive), the most personable and driven individuals succeed. That always felt right to me. So whether it's sales, service, parts, collision, accounting, or management, and whether you are starting your career, progressing it, or nearing the end of it, Southern Ford presents opportunities for professional development from start to finish.

Starting with no experience is very tough to do. Its essentially starting your own business and you have to build your clientele so you can succeed for which I had no experience in. I started in the summer where more people wanted to buy so it was fine. Then once the fall and winter hit your skills in client prospecting comes in and that combine with the hours was too much for me. The other salesman were ruthless and would snake their way I to your deal but the moment you up a customer before them they cry to the manager. 

What is the best part of working at the company?
I had a good mentor but he no longer works there. 

What is the most stressful part about working at the company?
The company itself, advisors and management very unprofessional. Would not recommend as a long term place of employment 

What is the work environment and culture like at the company?
Toxic, some good people here and there but way to few and far to say it’s worth staying there.

What is a typical day like for you at the company?
A headache, management and advisors make life twice has hard as it needs to be as a tech it’s already a stressful enough job.

Responsibilities:  Customer service, training and development of new service advisers,  assist Service Director with monitoring and updating sales reports, improve appointments and scheduling to ensure increased customer satisfaction,  partner with techs to maintain communication and expectations for both the customers and the service team, worked with Director to implement  financing options to increase customer pay %, completed KIA certification training classes to become a “KIA Professional Elite” service advisor, completed Chrysler training classes to become advisor certified.

What is the best part of working at the company?
There is nothing good about working for this company besides getting paid.

What is the most stressful part about working at the company?
The people you work with. So much complaining not enough minding your business or being professional 

What is the work environment and culture like at the company?
Very unprofessional and no accountability or consequences for people thst don't follow the rules. Everything is brushed under the rug by administration.

What is a typical day like for you at the company?
Depends on the day and what is going on.

This is a horrible place to work. The whole company isn't bad just certain locations. Corporate doesn't have a clue what is going on in the stores. And most of the time owners and upper management doesn't either. The manager for the store cant even do their own job. Other people had to help them. All management cares about is money and and they will gladly get rid of anyone who gets in the way or questions them. The entire store is a giant osha violations.  You cant talk to hr because all they do is go back and tell the managers who complained and then your life is ruined at work. Would never recommend working here.

What is the best part of working at the company?
The money....if u can make it. It's too many people and not enough work

What is the most stressful part about working at the company?
The favoritism & "privilege"  this interferes with your money 

What is the work environment and culture like at the company?
Petty & selfish. They're only concern is their bottom line. 

What is a typical day like for you at the company?
Stressful & nonsense. Some days you look for an excuse to go home or not show up

Being employed with Southern Team, you will be underpaid (and possibly have your pay decreased without notice), threatened by management, constantly asked to perform duties outside of your role to "save money" or to make up for the incompetence of others, be spoken to in a non-professional, disrespectful manner, and receive none of the benefits of working in the automotive industry. In addition, there is no room for advancement. The job you get is the job they will keep you in. Please look elsewhere for employment. 

Top Job Titles	Average Salary
Service technician 74 salaries reported	$86,149 per year
Lube technician 52 salaries reported	$16.97 per hour
Automotive technician 34 salaries reported	$85,074 per year
Sales consultant 1 salary reported	$84,000 per year
Service advisor 11 salaries reported	$56,591 per year

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