recovery specialist

licensed practical nurse

case manager

therapist

direct support professional

Southern Highlands CMHC

I will start by saying I do love my job. As a case manager, I feel I am able to make a difference in people's lives daily. I wouldn't change anything about that. However, there is a lot of unfair treatment from managers. For example, there are some worker who get away with no meeting their expected work load each week however other works will get in trouble if they're just a little under on productivity. Or, there are two people who work my current job, me and one other individual. The other individual who works my job is allowed to have 2+hours for each appointment and is only expected to see 2-3 people a day. I am only allowed 30-45 minutes for each appointment and often complete over 12 hours worth of work in an 8 hour work day. I am told this is because I am outstanding out my job however I am offered no additional compensation for the extra work and the other worker actually makes more per hour than me because they have been working here longer than I have. It is incredibly frustrating and  many days I feel completely disrespected and unappreciated.  However, I stay because I know I am making a difference in people's lives.

The job wouldn’t be so bad if it wasn’t so poorly managed. It’s a stressful environment anyways, but add a supervisor that for one is very absent, never knows what’s going on in the residential homes, nit-picks, and can never admit if she is wrong it’s awful. It’s her way or no way. Terrible leadership qualities. .... it just feels like chaos at all times, the rules are always changing with no warning, supervisor will say one thing and then a month later will say something different. There’s constant drama within the department. All the stress isn’t worth the pay, there’s no incentives for staff to want to put forth their best effort because you’ll get paid the exact same as the staff that brags about not doing anything while on the clock and sleeping their whole shift. You don’t get recognition for doing your absolute best instead you will get ridiculed or demeaned for the most ridiculous things. There’s no advancement opportunities, you constantly feel stuck in your position and your pay rate. Overall it’s just not worth the stress, nor the drama.

Over the past ten years, I have seen a lot of changes at Southern Highlands. One thing that has not changed since day one has been treating Consumers with utmost care and respect. There are a lot of expectations from staff with regards to our Consumers so its not a job cut out for just anyone, but hard work does come with rewards. You can see it in the faces of our Community who depend on us. As we support our Community, we are supported by our management. I've seen employees encouraged to continue their education in order to further their position. I've seen employees go through illness and staff rally to help them through their crisis.  I've seen employees balancing workload with caring for elderly parent or child.  I've been in this position myself and received nothing but support from my manager. Not all jobs are the same and not all people are the same, but for me Southern Highlands has been a good fit. Here's to the next ten......

Worked here for a year or two. All work was thrown on new staff with little to no training. Management has strong cliques and has a can do no wrong attitude. Many people are not watching our for the employees and only care about themselves. They claim to “value everyone’s voices” but disregard every suggestion to make the work environment better. Unless you are desperate I would suggest looking elsewhere as the environment is toxic, compensation is low, and you often cannot please anyone. If any manager does not like you, they strive to find any reason to terminate employment, with or without cause. I cannot stress enough how this company has declined over the past year and is evident through employee turn over, general unhappiness in the workplace, high levels of stress, and consistent tension between lower level employees and anyone up the chain. 

A typical day at work consisted of preparing for events, enrolling new consumers into your program(s), some counseling and transporting, follow ups, performing tasks given by your manager, and sending in your daily notes.

I learned A LOT.

The management is mostly great. Most of them were easy to along with and cared.

There is a lot of culture in the areas you will work in.

The most difficult part is saying no to non-management to get your work done on time. The most enjoyable part was deeply helping others and gaining a huge network.

I am fresh out of college and Southern Highlands provided not only a job that grows as I do, but also provides great pay and bonuses throughout the year. Management communicates daily and always meets to see if changes need to be made. We have had holiday fun events with prizes, and it is rarely an issue if something changes, and I need to step away from work. My mom had a heart condition, and this office has been very kind to me regarding that and that fact that I take her to work each morning. From insurance and fitness plans to hard working bonuses and holidays, this place is a great place to work. 

What is the best part of working at the company?
There is always room for advancement! We have excellent benefits! 

What is the most stressful part about working at the company?
I work in addiction treatment. The most stressful part of this is seeing someone return to use after treatment. 

What is the work environment and culture like at the company?
The well-being of employees is prioritized. SHCMHC offers support at all levels within the organization.  The employees respect, trust, and support one another.

What is a typical day like for you at the company?
I work with people in all stages of recovery. Every day at SHCMHC is a blessing and an adventure.

What is the best part of working at the company?
The satisfaction you get from helping someone make changes in their life that allow that person to achieve their goals.

What is the most stressful part about working at the company?
Chief Management staff do not support front line staff. Staff are inadequately trained and left without the tools necessary to do a good job.

What is the work environment and culture like at the company?
Chief management undermine front line staff at every chance. There is no appreciation or recognition for a job well done. 

What is a typical day like for you at the company?
Fast paced, high stress, constantly putting out fires, and trying to keep a positive attitude with the people you are trying to help.

There are many wonderful people in the trenches at Southern Highlands. In many ways it is a wonderful place but there are many on the management team who do not work well with those that are down the ladder. Too many people think they  are the bosses. There is a stressful and accusing temperament often. Too many are looking to "get ahead" and they will do it at someone else's expense.

Perhaps the most important aspect of working here is the fact that advancement through the company is not only permitted it is actually encouraged.  I have worked for employers that, despite posting positions internally, actually frowned upon transferring to other departments.  This company actively promotes a policy of desiring to hire from within rather than outside the company.  The most difficult part of the job is the amount of clandestine undertakings the company takes that inevitably affect dozens of employees who are kept unaware of such effects until right before said effects are to take place.

Top Job Titles	Average Salary
Recovery specialist 1 salary reported	$16.18 per hour
Licensed practical nurse 2 salaries reported	$20.48 per hour
Case manager 17 salaries reported	$18.78 per hour
Therapist 1 salary reported	$32.46 per hour
Direct support professional 1 salary reported	$13.46 per hour

Working at Southern Highlands CMHC: Company Overview and Reviews

Southern Highlands CMHC

Southern Highlands CMHC Ratings

Popular jobs at Southern Highlands CMHC

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected