compliance officer

enterprise account executive

counsel

business services representative

account executive

Sovos

I've worked at Sovos for close to 3 years and it's been great for me. 

Sovos has a few departments that have some turnover due to the entry-level or junior-level nature of the work. And I see some comments on here that seem to be from people who worked in those departments? 

But Sovos also has a ton of enterprise software design and development going on... from my perspective that's the primary focus of the company... to create and support amazing tax compliance software. 

And all my coworkers who i do this work with are smart, friendly, helpful, responsible people. Sovos has a ton of soul and a very warm and caring company culture.

Everyone wants to make more money but honestly, I'm pretty well paid. The healthcare package is very decent. The 401k share is fair. The perks are numerous including money put into a wellness account every month, company events, career training, and community involvement programs. I've gotten a nice bonus both of the 1st two years and I expect I'll see another this year. Sovos paid for me to go to some conferences and get expensive additional training in my area. We have unlimited vacation times and I do not feel harassed at all about taking ample time off throughout the year. My manager is a super smart and energetic person that cares about our team and never micro-manages but rather delegates... and depends on the intelligence of the people on the team. And I think that accurately reflects how many of my coworkers feel about their departments and their managers.

Is it fast paced? Yes. Does it require a self-starter? Yes. Does it take hard work to succeed at Sovos. Yes... for sure... the people are smart, the work is very complex and challenging, and you have to be ready to burn the brain juice. But so long as you're cool with that you'll do well there.

The culture here is great -  they really push it to get people in the door for interviews. However, they really do foster an environment where teamwork is encouraged. My colleagues are 80% of the reason I get up to come to work each day, the other 20% being that they do offer some unique benefits, like volunteer time off, ThrivePass, on the job training and development opportunities, and they pay my salary. 


On the other hand, Sovos boasts that 1/3 of their employees made career advancements in 2016 - typically these are lateral changes or promotions from an associate to a representative. They make it seem like getting from an entry-level position to a more senior role is super attainable, and that's not the case. This coming from someone who exhausted all resources to move from Compliance Services (Sovos main entry level department) to anywhere else in the company where my talents would be better served. Leadership (CEO) is also only concerned with reports pulled from Salesforce, which trickles down to being micromanaged by department supervisors. The sales department is put on a pedestal, operations sometimes is noticed by leadership, but typically forgotten.

Also, during our busy tax season, it is expected you work 60+ hours a week, and leadership does very little to alleviate the stressors. If anything they add to it by walking around with clipboards checking if your tasks are complete for that day, but will not offer to help with any of those tasks.

It is a good place to start your career as there are a lot of pathways available to you. Work culture/experience is highly variable depending on department. However, managers have full autonomy on which employees are able to participate in rotation programs. I have seen underperforming managers hold their employees back from advancing their careers due to the manager needing additional effort from high performing employees. I have had a few managers over my time at Sovos and my enjoyment and fulfillment of my position changed greatly under both of these.

Sometimes the goals that management had set were not realistic or did not match up with the best use of employees time. It seems like there is little input from employees to determine goals/quota for a reporting year.

The company does a good job at two things, hiring college students and failing to train them enough to go anywhere else.
There are three tiers of workers there are the workers who are in general solid people and the only reason I am still sane. Then you have the the Upper management who are out of touch with the workers. These individuals are almost exclusively highered from outside the company so no real long term growth. The last group is the middle management who get promoted to the job and either start bending to teh will of the higher ups or get removed.
It leads to an entire situation of everyone being confused.
When I informed a higher up that the largest hurtle my team faced was a lack of resources (in this case people) and the response is "every team is understaffed" it kinda drives home the point of what kind of operation they are running

My days consist of developing training, actual training and much of the time lately is receiving training to implement a new Learning system.  I recently told a co-worker that I have learned more in the last four years than I had in the previous twenty. 
I completely enjoy my veteran co workers but now I  especially enjoy the 150 or so new hired employees that I have had the pleasure to know and who seem to have taken a liking to me.  I was essentially the first colleague that they had spent any amount of time with their first week. I facilitate three full days of orientation with new employees every two weeks.  Our company is growing very quickly which has resulted in all the new employees coming on board. This is my very favorite part of the job.
My least favorite is creating reports for Corporate but its necessary and important.

I worked at Sovos for over a year and really enjoyed the culture there.  Made lots of friends and got along with nearly everyone there.  Unfortunately the pay is quite low and the job is quite stressful.  Most of the managers there are great and really nice people.  They treat their employees with kindness and respect. However, in the withholding department employees are not treated while.  They're constantly pushed to work longer hours and take shorter/ fewer breaks.  The office has a pingpong table but the manager mentioned he didn't want to see people playing.  Overall I think it could have been a great place to work had I been in a different department with a more personable manager.

Honestly the company isn't terrible to work for but the pay and advancement is terrible. I have worked hard for multiple years taking on some of the most work in my department and been given challenging things to do but told numerous times between year one and two I was not ready for promotion. Then when finally getting promoted I didn't even receive enough of a raise to cover inflation...I would absolutely stay at this company if they paid better because I am comfortable with my work and it's extremely flexible with my person schedule currently...but unfortunately I cannot afford to remain an employee here. 

Worked here and there was no integrity by any management. They would want us to make sure we increase the cost of our list price and try to force people to sign after sales reps built up a deal. Awful leadership with no real sense of director or how to make a company successful. Management in the Minnesota office was the worst beyond comprehension. No planning, no direction, and reminded me of a high school kids project that was thrown together at the last minute then wondered why they got an F.  The only way they make money is by locking people into contracts then telling them they are out of compliance and charging them extra or forcing a buyout. Its a terrible place with terrible leadership that allows things like this to happen.

I was given the job on the assumption it was a hybrid role. Within a month the company shut down the office so I never met any of the fellow employees. I had a strong relationship with my first boss but was changed team almost immediately, my new boss spoke about raises and progress then the week after they cancelled my contract. I was given no training from the start, the first 2 days were about the company but nothing about my job role. I was completing tasks with no recognition but when a mistake happened I would know about it. The management were always unhelpful and tough to get on with. 
It was a typical American company. 

This was the most toxic and unprofessional company I ever worked for -- and unfortunately, human resources looks the other way.  A typical day at work would turn into staying the night because the software continually needed to be fixed and/or "patched".  Management had no use for constructive criticism for newer technology.  They were adamant about using (and reusing) old technology and building upon it.  If you challenged it - you were out. Project deadlines were impossible and project managers were cycled out regularly.

Top Job Titles	Average Salary
Compliance officer 10 salaries reported	$44,950 per year
Enterprise account executive 3 salaries reported	$81,667 per year
Counsel 4 salaries reported	$63,750 per year
Business services representative 1 salary reported	$47,500 per year
Account executive 4 salaries reported	$82,500 per year

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