storekeeper

sales representative

analyst

telephone representative

customer service representative

Spark Energy

Spark energy is probably the worst work environments to work in. HR is constantly changing compensation and other policies. Workers are being pushed into smaller and smaller work areas. When I was there the desks were no bigger than the usual two monitor computer setup, no room for reference material or print outs. And the rows were spaced that you were chair to chair with the person behind you. And there was talk of moving to smaller work areas. Cold and flus would spread through the department like a plague.

Flex time was never really granted, if you need to work over the weekend to prevent business disruption you were still expected to work your normal 40 hour week.

Ever changing management caused constant changes in direction. And with the high turn over rate, the knowledge level of all the custom systems was lost with every employee that left.

I wouldn't suggest anyone to work for Spark unless it was a temporary job until something better comes along. Because with the company's constant expansion and contraction your job security is very low.

This job overall was terrible. It is a door to door sales job, with good compensation at first. You get an hourly rate, and are told about their wonderful commission structure.  At the beginning, if you don't make the promised hourly from your commission (a.k.a start selling their product),  they will pay the difference. But if you don't begin selling within your first month or so, they essentially harrass you into quitting. You meet up in the office at the beginning of everyday, and after coffee and a brief meeting, they pack you into vans and bus you off into some random neighborhood in the Houston area, and drop you off on your own for hours as you knock on as many doors as you can. They don't respect no soliciting signs when choosing neighborhoods to drop you off at, and end up putting you in some extremely uncomfortable and questionable situations as you are marooned for hours. All in all, I would genuinely label this company a pyramid scheme with an abysmal turnover rate from my experience working there in 2021

I was initially excited to work at this place because their campus is unbelievable. It was a growing company at the time and the opportunity to advance was a matter of hard work, dedication and professionalism--or so I thought. 

Sadly, though, their executive management is a mess. They ramped up so quickly that you would have thought they were stockpiling a fortune under their mattresses. Truth of the matter is that they ended up laying off over 45% of their talent within 12 months--some of them had not even been with the company for six months. 25% of them were laid off two weeks before the X-mas holiday. The rest were laid off a few months afterwards.

Personally, I do not recommend working for this company if you are serious about securing a full-time job with a long-term career ambition on sight.

This job was a sales job that required you to go door to door and talk with complete strangers by oneself but if you had a group you were in a special position. We were charged to go out and lower all the people is So cal. gas bills that we could and switch them to Spark Energy services. The management was great in training but poor in keeping professional relationship and I had no co-workers. I was comfortable with the meeting people and sales, but the validity of the company's services made the difference in my desire to continue working there. The hardest part of the job was giving this off the wall company a professional look in order t break through to the customer. it was all worth it when I got paid so there is no big need to fret. Thus I am searching for new work and avoiding law suits also. overall I learned how to build an image, routine, momentum, and close deals in sales with customers to get to the goal of a high sales mark.

I was sold on the idea that this would be a place to make easy money. And I suppose it is, if you're willing to talk people into something they clearly do not understand.

At Spark Energy you go door to door as an "energy consultant" visiting mostly housewives who don't speak proficient English and trying to convince them to switch their energy provider for a lower cost. Of course you don't tell them that the power grid still belongs to Con Ed who will charge you for using a different power company making sure that there's very little difference in your bank account. 

But, the lost housewife will either sign something without knowing what it is just to get you to go away and remain safe because you're some stranger at her door. Or she'll call her husband, who will tell you to leave his wife alone and that they're not buying it.

With that information, you decide if this is the job for you!

A typical work day for me would be me clocking in 5-10 minutes early to check emails and updates. Then assisting callers with inquiries and complaints. I will have learned how to use my customer service knowledge and skills within the new systems provided. Ill learn to navigate and provide accurate customer service information. The workplace culture I expect it to be fast paced and hands on, where I can reach out to team leads or supervisors and receive a response in a timely manner. The hardest part of the job is always maintaining focus and providing the same level of excellent service to each and every caller. The most enjoyable part of the job is resolving customer concerns and turning their confusion into clarity. 

Interfaced with the client as part of the Requirements Engineering team to finalize the project scope.
Utilized Impact Enterprise for tracking and monitoring incidents, risk management, and auditing business processes.
Lines of business including:  retail electric and/or gas services to customers in a dozen states, gas storage, compression services and propane.  
Heavy interaction with oil sands field personnel and management.
Assisted the PM in developing Use Cases and project plans and also managed changes to the scope of the project. 
Conducted user interviews, gathered Requirements, analyzed the Requirements and managed changes using Rational Suite.

I worked as c Retention Specialist. My Job was to retain, enroll, and renew customers on a daily basis. I learned that no matter what you say to a customer if they no longer want to do business with you there is nothing you can do about it. The management there changed so often that I can not give a straight forward idea of how it was. There was never someone in a leadership position too long before being fired.  Over all this was a fairly easy job. Once of the easiest jobs I have ever had.

I am would walk from door to door saling gas at a lower price for home use. I learned customer service skills in a persons home and etiquette as well. You practically manage yourself there is no clock you just work on your own or with a team you have built. My co-workers were not normally around me. The hardest part of the job was rejection over and over in any particular neighborhood. The most enjoyable part was the freedom and flexibility you could make your work schedule out to be.

What is the best part of working at the company?
At the time I worked for Spark it was more like a family environment

What is the most stressful part about working at the company?
Some processes were more reactive than proactive which made situations harder

What is the work environment and culture like at the company?
It was amazing. There was work life balance.

What is a typical day like for you at the company?
It was a fun environment but we worked hard

Top Job Titles	Average Salary
Storekeeper 10 salaries reported	$22.00 per hour
Sales representative 2 salaries reported	$74,574 per year
Analyst 3 salaries reported	$56,667 per year
Telephone representative 1 salary reported	$17.00 per hour
Customer service representative 1 salary reported	$20.00 per hour

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