delivery driver

counter sales representative

Spectrum Paint

My experience at (East Regional)Spectrum Paint had some positives in terms of day to day work and customer interaction, but serious issues with management made it difficult to remain long-term.

The job itself is straightforward and can be a good opportunity to gain experience. However, the work environment is heavily impacted by how management handles situations and in my case, it was handled poorly.

There was clear favoritism within management. When conflicts arose, decisions were made without fully hearing both sides, and it felt like certain individuals were protected regardless of the situation. This created a lack of accountability and made the workplace feel unfair.

Communication from leadership was also lacking. Concerns were not taken seriously, and there was little effort to resolve issues in a professional or balanced way. Instead of addressing problems, they were often dismissed or handled in a way that increased tension.

Because of this, the work environment became toxic over time. Employees are expected to perform and maintain standards, but management does not consistently uphold those same standards when it comes to fairness and leadership.

Pros of Working at Spectrum Paint

• Hands-on experience
You stay active and learn real job skills — inventory, customer service, and day-to-day operations.

• Customer interaction
Good for building communication skills and learning how to deal with different types of people.

• Consistent work
The job itself is straightforward. Once you learn it, you can move with confidence and stay productive.

• Opportunity to grow (on paper)
There is potential to move up, depending on management and location.

⸻

Cons of Working at Spectrum Paint

• Favoritism in management
Certain employees are treated differently, and decisions don’t always feel fair or balanced.

• Poor conflict resolution
Issues are not always handled professionally, and both sides are not always heard before decisions are made.

• Lack of communication
Management doesn’t consistently communicate clearly or address concerns properly.

• Toxic work environment (depending on location)
Over time, the environment can feel stressful due to how leadership handles situations and people.

• Lack of accountability
Standards are expected from employees, but management doesn’t always hold themselves or others to the same level.

*Employees are expected to hit numbers regardless of slow business periods, and when they don’t, the blame is placed on them instead of being handled realistically.




Benjamin moore paint is amazing, Pay is not based off your worth, assistants "salary" is based on 40 hours +5 hours overtime so actual pay is lower then the salary your told, (don't take vacation if you live check to check your pay will be hundreds less). New assistants hired in or promoted making more then assistants with more experience, older assistants undervalued. Huge lack of moral in stores and severe burn out from skeleton crews, and corporate policies that constantly change. 

Your told to run a store like it was your own but having inventory you don't sell or doesn't sell in your region taking up a chunk of your inventory dollars that you can't get out of your store because they send it back.
Warehouses are ran out of a store so the inventory doesn't belong to the store it's all the warehouse at least that's how one region runs, inventory level between x to x you call store normally,  over that amount it's warehouse you call. (Not in all regions apparently - or training needs updated)

For the most part, the job isn't that bad. Your biggest clientele is going to be contractors, and every now and again, a homeowner will walk in with a bunch of stupid questions.
If management is terrible, the job is terrible. If the management staff is good, or even better, actually knows what they're talking about, the job is tolerable on a bad day and might actually be enjoyable on a good day.
Nepotism is rampant in this company. If you're not related to anyone in higher management or very close friends with someone who is, promotion higher than assistant manager is unlikely.
The most difficult part of the job is managing inventory. The people that walk in the door always want something you don't have, and due to poor resource management elsewhere in the company, you're always short on some vital product.
The most enjoyable part of the job is when you have the opportunity to look a person in the eye and tell them that either the product they're looking for does not exist or everyone in town is looking for it as well, so we don't have it either.

I am a Retired US Army Res Soldier as well as a Retire UPS Asst. Business Manager. I am a very active person who took a part time job at Spectrum Paint go keep me busy.

After Retiring from the Army Res in September 2017, I realize I wanted to continue working, My current job being part-time, the duties I perform I feel I'm under used for the  work experience I have and there happens to be no opportunities for advancement or receiving a full time position.

I would suggest this company to someone who just need a partial income, very good work culture. 

There is a great opportunity to learn about retail/Whole customer relations. There is no difficult part to the job, well at least for me with the 40 years of experience I brought with me to the job. 


Management, is fine but absent of operational experience.

It's a good job, with great hours for work and life balance. The main issue I had with the company was it's overall culture. They were growing as a company, but have a limited mindset when it comes to the support needed at the store level. For instance, at the time I was there, there was 1 IT guy for the 70 some stores across the 3-4 states. If there was a technical problem, whether it was the paint machines, the machine computers, or the store computers, you had to try and figure out the problem yourself. Also, the IT guy, who did not work at the retail level, chose the phones for the stores. The phones were hooked through the internet, so they had to be physically connected to a store computer, and there were no cordless phone options. Which meant upstairs and the store front you could not maintain a conversation with a customer over the phone and check on stock.

First of all the people that are on the frontlines are great. It is when you get past that that it gets sour. I was promoted to manager without any training. My regional was not helpful. When I suggested store training on spray equipment I was told "look on YouTube. They have a lot of videos on that". When I needed help I was told to lean on the other store managers in my market. When I was understaffed, which was all the time, I was given a "you're doing good". But I got no help. I loved the people that worked with/for me. The customers were great, consider them friends. But the sales managers were back stabbers and unofficially ran the store. The golden children. I was told as much too. They took credit for sales but not for inventory. 

In my year here I have seen completely incompetent leadership repeatedly gaslight employees. Unfulfilled promises ranging from amount of work and compensation. I moved into management and found one of my counter sales employees made more money than me. They use a system that is so difficult to use properly business has actually been lost. Last year was the most successful year in this business’s history. This year, without warning, raises were not given out and goals were made unreachable in order to remove chance of bonuses. I cannot stress enough, this company is not one to grow with. Perfectly fine to enjoy as an easy summer job with the understanding any promise made may not be kept.  

Working at Spectrum Paint was challenging due to consistently poor training and communication across the company. Standards fluctuated frequently, leaving employees unclear on expectations, and the high turnover only compounded the chaos. Customers were often unpleasant, adding to the stress of an understaffed environment where there weren’t enough hands to meet store demands. Upper management seemed directionless, often introducing new products without providing proper training on how to sell them or even what they were, making it difficult to perform effectively.



Spectrum Paint is a company that if you truly care and work hard you will be rewarded. From the first day I started with this company I felt like there were endless possibilities. I have seen this company grow and give so many people great opportunities to succeed and provide for their families. There is no red tape, everyone from management to the owner are always available to talk to. This is an environment that people genuinely want to see each other succeed. I am a name and not a number here. Working for this company I wake up eager to outdo my previous day. To see us all succeed and continue to grow makes me feel very blessed and happy to be part of the Spectrum Team.

What is the best part of working at the company?
Varied work, helping to mix paint and give advice. You learn a lot of useful stuff. People are generally fun. Pay is pretty good

What is the most stressful part about working at the company?
Quite a lot of heavy lifting. Need to work most Saturdays

What is the work environment and culture like at the company?
Fun environment. Management aims to keep people happy.

What is a typical day like for you at the company?
Start at 7.00am, busy early with contractors coming in. A lot of paint deliveries in am. In the afternoon switches to more homeowners needing paint

Top Job Titles	Average Salary
Delivery driver 1 salary reported	$17.50 per hour
Counter sales representative 2 salaries reported	$15.38 per hour

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