warehouse associate

customer support representative

sales executive

general assistant

accounting manager

Speed Commerce

What is the best part of working at the company?
They are very family oriented!   I went through a very traumatic personal family issue just a few months after I started working for Speed Commerce.  They allowed me to take a 30 day unpaid personal leave of absence to deal with my family issue. 

What is the most stressful part about working at the company?
Watching the lazy employees get away with not pulling their weight and causing drama  and the productive responsible employees are just expected to carry the lazy employees weight plus their own. So the harder you work the more was expected and there were no actions taken by higher ups shift leads managers or HR to make the lazy employees do their job and not cause drama with other employees. I loved my job but it caused alot of frustration to be forced to watch people getting away w doing little to nothing daily, making my job harder while I worked my tail off for the company. I started to feel defeated really it was do my job and theirs or act just like them and I have more work ethic and self respect than that 🙄

What is the work environment and culture like at the company?
Very childish bullying by employees that had caused drama in every dept they worked in, alot of laziness, and stressful.

What is a typical day like for you at the company?
Alot of hands on physical activity. Lifting 25 lbs consistently  by reaching way over your head to pick the item up off of a very over stacked pallet for the first 20 trunks I QAed when Qaing trunks from a new pallet from receiving dept.

Some days were more busy than others. The job itself wasn't hard, you just sometimes have to deal with angry people, but it is pretty rare. I liked my co-workers and team leads much more than the supervisors. The system they use is terribly outdated and needs a serious update. Sometimes had little office parties. They add more companies to your plate without first making sure that you are excelling in your current companies (I never met my QA's yet they added more companies to me, I was also in high school). Previewing your call with your supervisor is a horrifying experience. They always pulled a bad call for me to listen to and critique me on. I was somehow never able to meet the QA standards but was still praised for my work. The management was awful. I once came to work early, started my phone on time, but forgot to clock in. I asked to be excused because I was on the phone and was working, it was just a simple mistake, but they did not let it slide and I was pointed. It was hard to get off work. You had to ask off two weeks in advance, and more often than not you were denied.

My typical day is me sitting at my desk taking calls for all over the states, we get people everywhere which is really cool if you think about it cause they all love to talk about there lives. My job is more then just 1 company I do many companies and enjoy all of them. We also have so many things that you can see and look at. I do returns and all kinds of other things. I have been working here going on 3 years, and I really enjoy what this job offers. It teaches you a lot of different things and you can eventually apply for higher roles. One of my favorite things are how carrying they are, as long as you talk to them about stuff they will do there best to get you days off that you need. If you lose someone in your family they make sure to do what they can. 

I worked from 10;00am-4:30Pm as a part time customer service rep. Answered in bound calls from customers wanting to place orders from Smithsonian catalog. Later I was trained how to do grow boxes, and Scrubs and more. 

Learned how to sell a number of different products through different companies, How important excellent customer service is and the quality of  job you done.
 
Management done an excellent job considering the work load they had to take care of. 

Workplace culture, was very relaxed a combination of different ethnic people. Everyone got along very well.

Trying to get help from a; Supervisor if you ever had a customer who was upset or wanted to speak directly with a supervisor.

Going to work knowing what your company expected of you and just understanding policy's and procedures so the job went smooth. Really a very relaxed job.

The company has a mantra that we are an extension of our clients' brands.  It's one thing to say it or print it on a poster, but I see my teammates do everything possible to deliver on this via fantastic client experiences daily.

The team knows we are trying to build something great here and we collectively put all of our efforts into achieving that success.

I look forward to being a part of the growth and seeing what we can accomplish together.  

As to sales specifically, at past companies, I was used to selling what we had and turning away what didn't fit in the box.  It's been really interesting being able to say YES as Speed Commerce truly has a "we can do it" attitude and crafts services and product offerings to make it happen.  
  

A typical day at work would require answering incoming calls from customers wanting to place orders and keying in mail-in orders. Some of the products were very interesting and we were required to be knowledgeable about all the various products.  The management are easy to get along with and very helpful especially if you are a reliable employee.  The overall culture in the workplace can be trying at times but for the most part acceptable.  The hardest part of the job is knowing all the different products for all the different clients and convey the information to the customer in an informative way.  At times the training was a bit lax. The most enjoyable part of the job is the interaction with customers.

Learning multiple companies and their products. Shipping is often high and a common complaint. Due to ever changing job roles, it's hard to get a good answer. Job itself is stressful. You'll have common personality, favoritism, customer clashes. Low wages. Biweekly pay. Does offer for full time vison, life, dental, and 401k . 401k for part time. Vacation days were shortened now. I would advise look elsewhere if you value your sanity. No monthly meetings unless your upper management. Some employees are let go for the most ridiculous reasons. You don't do well, you'll see more write ups on pink paper then you'll ever know. All my years working, including other call centers, write ups are the most often paper passed around. That alone makes employees walk back out the door.

I feel like I've gotten better at talking to some people and other people it's still really hard for me to talk to them. I learned that it's really different from working with people in person then over the phone. The management is really fun to be around and they are really nice. The workplace is really good to work in, but there are some people the talk across me so it really hard to hear what the person is trying to say. The hardest part of my job is not being able to help the person. The most enjoyable part of my job is when people are really nice and they let me help them and every one in the office is really nice. I really love working with the people in the office!!

This is the worst company I've worked for in the past years. It started out all fine and dandy, minus terrible training, then it went to all about quantity versus actual caring about customers. I'd like to stay here, but management in the call center has definitely declined. It's a good place for part-time high school kids, but otherwise, it's minimum wage and they pile new things on with no training and bad attitudes from supervisors, minus maybe one. I can't see how they think they're going to continue growth with the way things are going. It's okay for management to make mistakes and get behind in their jobs, but not for the regular workers. 

I like the supervisors and the work environment. Ur I don't like he pay or the lack of advancement but other then tht it's ok the work you like crazy during the holidays I works 45 10+ hrs days in a row and it was hard on my body and they don't care they just care about getting orders out the door and not there employees I did learn there computer system and loved management and seeing all the different product they sold was cool to and picking the orders trying to getadiscription of the customer by picking there order was always fun as well and I can always use the work experience as well and so could he others if I pay attention there is a lot to learn

Top Job Titles	Average Salary
Warehouse associate 1 salary reported	$17.00 per hour
Customer support representative 7 salaries reported	$15.11 per hour
Sales executive 3 salaries reported	$97,500 per year
General assistant 3 salaries reported	$60,000 per year
Accounting manager 4 salaries reported	$87,500 per year

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