store manager

maintenance technician

management trainee

retail assistant manager

retail sales associate

Speedway

Management-
I'll get this one out of the way since it's the biggest issue. The Cafe Manager is a narcissist who refuses to work with anyone who isn't her friend. Her friends get 40 hours every week regardless of performance. She always works first shift and she never works a shift without one or two of her friends with her. When she works, you might have five people working but the next shift will be severely understaffed and if it isn't understaffed, it is swamped with work that first shift simply did not do. Why didn't they do it? Because the manager and her friends are more concerned with spending an hour or two just Christmas shopping, talking on phones, and BS-ing to each other about personal stuff. If second shift doesn't get first shift's work and its own done by the start of the third shift? Second shift gets written up because "you didn't do your job... No excuses!".

If you have an issue with how she does things, expect her to go out of her way to belittle you and show you "who's boss". For example, there was an employee who had an issue with her giving them 10 hours every week. They felt it was unfair because 6 people were getting 40 hours with the rest getting a 20-25. The excuse they were given was that there's "not enough hours" to give them, which they felt was an insult to their intelligence. They try to talk to her about this and she cuts them off to tell them that it's "ridiculous" that she's even bothering to talk to them about this, that they don't know how to do their job, and that they're "too irrelevant to have an opinion that matters", then stormed off before they can respond. I've also seen her be nice to employees just so she can blindside them with how "you're never going to amount to anything in your life" and fire them when they didn't do anything wrong beyond disagree with her. Both of these instances were in front of the entire team, by the way.

She has stated plain and simple in store meetings that "if you don't like how I do things, there's the door" and that "I've had so many people quit and had to fire so many people that I couldn't care less. Want to leave? Leave and I'll find someone else." She literally doesn't give care about anyone but herself and the drones who enable her. Oh, and her boss is also her best friend that she's known since long before they started working at Speedway. In other words, your only option for resolving an issue is to quit. Or you can contact HR or the District Manager, which will result in them trying to find out who ratted on them so they can start manufacturing reasons to fire you.


Work/Life Balance-
The work/life balance is okay if you aren't a supervisor or manager. If you give a couple week's notice and let them know in advance then management will often do whatever they can to work around your needs. This location has a great deal of turnover, most of it being due to the Cafe Manager causing people to quit. It's not out of the ordinary here to have one or more people quit per month. As a result, expect to have your schedule change randomly and without any notice. If the manager changes the schedule Tuesday and changes you from having Wednesday off to you working, you will be written up for not showing up. Why? Your schedule, your responsibility... Even though they didn't notify you because "it's your job to check in".

Compensation/Benefits- 
Considering how the Cafe "Manager" behaves? The pay is nowhere near high enough. You start off at $9/hour. Benefits are only available for full-time employees. In other words, you better be her best friend if you want benefits.

Job Security/Advancement-
There's plenty of room for advancement because people quit all the time here... But there's no job security because the Cafe Manager views her employees as disposable tools rather than people.

Job Culture-
The company culture as a whole is a good one. But the culture this manager creates? One of the worst I've worked in.

I worked for speedway for about three days. I did not leave because I hated the job. I left because I got another job offer that suited my needs better. Let me start at the top. I applied online. I got a call from their recruitment center asking me to come in for an interview. I applied for the position of full time Shift Supervisor. After the interview I was offered the position of part time customer service representative. After thinking about it I explained to them that taking a part time job with a schedule that could have me work early morning, afternoon, evening and overnight would make it difficult almost impossible to find another part time job without a consistent schedule. They turned around and offered me the customer service position with full time hours and benefits. I took the offer. I started at the store and on the first day the manager could not get me to log into their training websites to watch their videos. After calling help desk we all eventually found out that it was a processing error that would take at least 24 hours to solve. Try again the following morning. The store manager was about to send me home. Another manager suggested that they could take me around the store and show me around the store and have me help in some area's. I did that. It was fine. The manager who took me around was great. Nice and very helpful. As was the store manager. Second day I finally started training videos. I took  a break from training to go up front and see how things worked out. I shadowed another employee. As I followed this employee they did everything wrong or the opposite of the training. The managers were either totally not aware or did not care. I felt like I was in danger by shadowing this employee of getting in trouble for their mistakes. In order to do things the correct way I had to be trained physically as well as watching the videos. 
Each day a different manager was there, who did not actually work at that store who was just filling in. Each one of those managers was in the dark as to what I was supposed to do next to train. Each one did things totally different. Most not following what the training videos said. Day three I came in and the store manager was not even there.  She was making a run to another store to pick up something she needed. The manager who was there at the time was not sure what videos I was supposed to watch but got me to the videos and I picked one to watch. My store manager came back, then had to leave again because she needed something from yet another store. Then when she finally came back we went in and reorganized the cooler. That went fine. No big deal there. Then I went up and started running register. The register itself was easy but the things like cigarettes and beer can be challenging. You also have the lotto machine. That can be very confusing. I might recommend making a training video that shows you step by step how to use the lotto machines and even registers. Making different videos for stores that have different systems. I kept getting asked to do other things away from the register  as I was trying to train on the register so it was hard for me to train. When I left I had the voicemail with the other job offer and took that offer. I did offer to continue to work out my two weeks at speedway but was told not to. In the end I felt like I was in danger of getting in trouble because some of the people that trained me, trained opposite of the videos and opposite of what the store manager said. The store manager was incredible she should really get more credit, a raise, something. She busts her butt. thank you speedway for the opportunity. I would say if speedway offers you a good job with a decent pay take it. Otherwise their regular employee's get paid minimum wage. Not enough to survive on.

What is the best part of working at the company?
The best part of working for Speedway is my coworkers. I have worked for 3 different stores during my 2.5 year career here, and I've met some amazing people. Some of my managers have been very talented and intelligent. I've learned so much from people who I'm seriously proud to call my mentors. I have the privilege of calling some of those people my friends now. Don't get me wrong, it's a convenience store and sometimes I work with people who just want a paycheck and definitely do not care about furthering their career here or about customer service in the least. But for the most part, it's like one big dysfunctional family. There's some unnecessary drama that goes on at Speedway for sure! We have a great time at work though. Lots of laughter, lots of tiring and sometimes difficult (but usually just tedious) jobs. I've learned so much and that is no lie. And if you want to move up at Speedway, it's pretty easy if you're a hard worker. They do mainly promote from within. Glad I made the decision to take the position back in 2021. I did NOT want to work at a gas station but out of the 4 or 5 applications I'd filled out, Speedway called first and I accepted. I've had some struggles to say the least, but this job is honestly my favorite  one ever. Not a bad place to be in my opinion.

What is the most stressful part about working at the company?
Some may disagree, but the most stressful part to me is dealing with the fact that every manager is going to do things in his/her/their own way. Things are supposed to be done pretty uniformly across the company, but everyone is trained differently and this leads to a lot of conflict. I've had times when I've thought I was supposed to be doing a job one way when in all actuality, the person who trained me was doing it wrong in the first place. Also, if you work hard and you're good at your job, some managers and coworkers will take advantage of you. They will sit back and relax and watch as you run around doing 10 things at once. No lie. It's always stressful if you have to carry the majority of the weight for your team.

What is the work environment and culture like at the company?
I really don't know how to answer this. There are times when I feel like I'm at the club, not at work. Wild. But there are other times when I've been very professionally trained or when we have come together to make things better for our customers in some type of way. I don't know, I'd say it's unpredictable. People who work for Speedway come from all walks of life, sometimes we get along great with each other anyway, and sometimes I feel like I'm on Jerry Springer.

What is a typical day like for you at the company?
I'm an assistant restaurant manager. I work hard regardless of whether or not I have a lot of customers. I work in a kitchen, there's always something that needs to be done. The store I'm working at now is busier on store side, our cafe isn't usually high volume. But I spend my time making orders, prepping food, dealing with customers who sometimes can be challenging and picky (but usually great), pulling expired product from the line or from the floor, and stocking certain areas of the store. Also I order and count inventory. It's not a hard job, it's just a lot of work. It's fun. I absolutely hate working on store side to be honest, though. Dealing with money is not my thing, and standing at a register for the majority of my day is a total nightmare to me. But some people feel the same way about working in the kitchen.

I was unhappy about the bait-and-switch shenanigans. I applied to work at a store that was close to me and small. It wasn't until halfway through the interview that the recruiter told me I could only have a job at a much bigger, more hectic store that was further way. I was told that I would work three specific days per week, and that went out the window right off the bat, my schedule was always random in days, times and total hours per week. I was told that I would be a food prep which I agreed to because I have social anxiety. Three days into the job they made me into a cashier, which I just struggled through to the best of my ability. The recruiter also boasted about the bonus program, but I soon discovered that the bonus is almost impossible to earn, so it may as well not even exist.

Still, I tried my best, but it was just all-around awful. We worked 8+ hours per shift with no break, constantly moving, and the company doesn't even provide water to drink, if you want a drink of water and don't have your own from home, you have to pay for a cup - even though cups get thrown away all the time because customers leave them everywhere. They didn't even provide a place for us to put our coats, we had to leave them on a dirty floor. As a cashier there is a long list of things you have to do that basically involves stocking/cleaning the entire inside/outside of the store, but there is almost never time to get it all done because myself and coworker were constantly stuck on the registers processing customer transactions. Basically felt like we were constantly chickens with our heads cut off running around trying to respond to every customer, constantly keep the store clean and stocked, making the coffee, changing trash bags, trying not to let anyone steal anything, etc. I was usually exhausted with sore feet/legs by the end of a shift.

A lot of customers were just awful. So much theft, scamming, deceit, nasty attitudes and so on. 

Typical scenario I'm desperately trying to complete the worksheet tasks like mopping and changing outside trash bags, but my poor coworker is getting bombarded with tons of customers, so every time I try to step away to do the tasks, I get called back to help, and we're both stressing because the coffee pots are getting low and some guy is chewing us out because the sugar container is empty and he doesn't want to use the sugar packets, and my register has too much cash in it because the line just keeps going and I'm stressed by how irritable the customers are, but I know I need to step away to drop money in the safe or I could wind up in big trouble, meanwhile some lady is arguing with my coworker that her expired coupon is not expired, and we've been on our feet working for 6 hours straight and are tired and stressed and struggling to think clearly through all the chaos and stress. Shift after shift after shift. 

Eventually I became another turnover statistic, just couldn't handle it anymore. 

One positive I can add is that my store managers were wonderful. I wouldn't have lasted even two weeks if not for them. I stuck it out as long as I could because they inspired my loyalty, by being approachable, patient and not above jumping in to help out when things were especially crazy.

A typical day at work includes more emphasis on inventory and management than what should be directed toward customers. Focus will be on counting inventory, stocking, ordering, managing a team, scheduling, financials, and multitasking. A typical shift for a store manager is 5am-3pm, and often late days, and covering shifts. Since we are allotted a minuscule amount of labor hours per week, every shift counts, and a call-out throws someone into overtime.  

I learned how to balance many tasks at one while being aware of my surroundings at all time. I also learned a great deal about systems to manage a business and inventory. However, I did learn my maximum stress tolerance as well. 

Management is hit or miss. If you're not a store manager, your work environment depends directly on your manager. However, as a store manager, I was fortunate enough to have a supportive and driven District Manager. The down side is that nothing is ever enough for this company, especially for Regional Management and above. You could work as hard as you can and accomplish so much during a week, and could be beaten down during a store visit from an inspector or a superior telling you many aspects that are wrong with your store. It is rare to receive a "good job," or "keep up the good work." It is always, "fix this" or "you'll fail inspection if you don't correct this." 

The workplace culture as a store manager on a daily basis is set by you. Therefore, I try to create a comfortable and relaxed environment for my employees regardless of the stress placed upon me. I do have high expectations for my employees, yet I am not permitted by the company to compensate them fairly for the work Speedway expects. 

The hardest part of the job is maintaining a positive outlook in the midst of criticism. On many occasions, and perhaps a weekly basis, I am pushed to my stress breaking-point. Additionally, Speedway has an incredibly high turnover rate for employees, causing management to work more than mentioned in the job description covering shifts. 

The most enjoyable part of the job is directing my team and seeing results from a dedicated staff. While my management may not see it or recognize my employees for the work they do, I recognize my employees every day for their work and dedication. I am at liberty to coach my staff and create professional relationships. 

Overall, Speedway can be a good experience-builder and entry-level position for job seekers, but as a long term career, one must have an extremely high stress tolerance and must prove themselves daily. The desire for advancement must be communicated often, or you will be forgotten. Additionally, others must recognize and recommend you, or it is easy to run your business and remain in the background. For those who want to gain experience in the retail and management industry, this is a great experience for a short time, but one must keep their mental health in check for how long they want to stay with the company.

When I worked at Speedway, I learned one valuable lesson: I should NEVER work at a gas station.

1. It's not realistic to think that you could make ends meet when you are taking home $130 per week. Or less. Yes, I made more at times, but I could only expect 15 to 20 hours per week. Only doable if you have someone else who is helping you out (i.e. a boyfriend/girlfriend, a spouse or any other member of your household who has a full-time job).

2. In any job interview from here on out, I will ask about breaks. If I am told that we.don't get breaks, I will immediately leave the interview. While it is not law, it is still inhumane. You cannot expect somebody to be productive when they're not being treated like human beings.

3. On top of not getting any breaks, I've had to work a 20 hour shift one day. Any decent company would not let that happen. I barely got the chance to drink water and use the restroom. Never got to eat.

4. No discount. Okay, I don't really have a problem with that. But I would have to pay full price for a cup of water. If anything, water should be free to on-the-clock employees, as you need it to continue working effectively moreso than a full meal. Plus, I'm not so sure that is completely legal.

5. Coworkers and customers are highly dishonest. A customer would make a false complaint about me, saying I was rude when all I did was deny a potentially illegal tobacco sale. A coworker will lie about me when he screwed up big time and I express displeasure with it. I could not stand that.

6. I constantly had to deal with customers who would make a scene because I would not violate company policies, customers who would threaten or sexually harass coworkers, and overall create a hostile work environment.

7. Customers would trash the store, and the employees would be under a lot of scrutiny for the immediate filth. I would constantly see customers fill drink cups and pour them onto the counters. Pizza would be removed by hand and placed back inside the warmer. Believe me, if somebody EVER pulled that in my house, they would never be allowed back over. I wished that I was allowed to do that at work.

8. We were fully responsible for any theft by customers. With more than 15 customers in the store at one time, I can't see everything.

9. After reading everything above, do you really think the job is worth $7.50 per hour? If I am ever asked to do that job again, I will require it be for $25 per hour, at least. That's how much I hated it.

Eventually, I just decided to not show up for work. And no, I did not call in. Oh well, I had obtained a much better job by that time.

I was part time, they will hire you in at that, and do anything to keep you under 35 hours so they don't have to give you benefits. If you get robbed on the job, and you even have just a penny over the starting amount (3rd shift) or 100 over (days) you will get fired. I was robbed, cut it close to the amount I had, witnessed a shooting, and the only compensation I received was keeping my job. I had a medical emergency following that, and didn't receive squat. I was promised being taken off the over nights, full time, and even a promotion, the managers kept blowing smoke up my rear. Never happened. I had personal issues outside of work that warranted me needing at least 2 of the 3, nope didn't happen. If I wanted to make plans, nope, wouldn't bother because they expect you to stay on call.

If you worked a shift, you were always by yourself, the ECE sheets they give you are stupid, and what they expect of you is unreal. On top of taking care of customers, you were expected to take care of that sheet for your shift. If the day shifts didn't do anything, it all fell to 3rd shift. Management was okay, they would try to accommodate any requests you had, unless it was hours (due to corporate thinking a store can be successfully ran with 200 some odd hours), advancement, or even wanting something as simple as health benefits. If you're there a year & part time, don't count on anything more than a lunchbox.

I know a few people who worked for the company, one was robbed & then fired, one had pink eye & was fired (even though they had a dr note), one got into a disagreement over a sweatshirt with another manager then fired; and my favorite, someone was accused of stealing a hotdog, then fired. If there is a theft or loss in your store, upper management will come in & fire everyone. If you are fired, they will say it's your fault, fight you filing for unemployment, and yeah, it doesn't matter how many great things you hear about the company. There really is such a high turnover, and could you blame people? The bonuses aren't worth it unless you're a store manager, you're making minimum wage, have to clean up after some disgusting people, put your life on the line, can have no life outside of work and on top of that, deal with the bull that the job brings, no wonder most quit before they get in too deep, and no wonder when people are fired they are happy about it.

The only thing I found worth the job and my time was some of the customers I got to know over the course of my time there.

Speedways pay & benefits are wonderful considering the type of company. The amount of work you put into it, is barely worth it though. A manager rarely has family life. Most of my time is spent working 6 to 7 days per week 10hrs to sometimes 13 or more hours a shift. There are no breaks to sit and eat, if you do find the time to eat you do it standing while multitasking a certain job task or rush and jump to catch up a line at the counter. It doesn't stop , you are constantly going through a whole shift. The amount of task/duties required per employee is rough , so imagine managements load. If you can't stand for a very long time, walk a lot, and handle multiple task all while no real breaks, in an 8 hr or more period of time this isnt the job for you. I believe this is why so many employees quit. On top of these things to receive your bonus monthly you must sell a certain amount of candy off your selling point rack, and be signing customers up for rewards. And none of this is worth it if your managment team isn't a good one. The entire store must work as a team always or drama will ruin the entire store,  and that is a huge problem with overworked management getting stressed due to lack of time away/breaks. The company is very strict and oriented on exactly how they want things ran , if it isnt they know! So if you don't like following rules and can't manage task and stress , this isnt the job for you. Every team member is expected to have company uniform shirt on , the mandatory type of pants per position,  shirts tucked in, belts of you have belt loops and closed toed shoes with your name tag. Every employee has their own rewards card through the company that is the same as customers. The rewards cards are yours and yours only, a side from immediate family the card CANNOT BE SCANNED for anyone else! If you are caught and you will be if you do it, that is immediate termination.  They consider it fraud and dont take it lightly.  The company does care a lot about their employees,  as far as all the benefits, help and advancement opportunities they offer and give to each and every employee. You just HAVE TO BE A PERSON who can handle fast paced work that doesnt stop, handle pressure and stress, be clean and neat, and handle corrective criticism, and spend a large amount of time away from family.   I believe if the break issue was fixed some it would be amazing. Overall it's an amazing company , I just miss tons of time with my family , I rarely see my children and that's one of the hardest things.

From the beginning I was a FT lead CSR, my original manager never scheduled me for the full time hours I was supposed to be guaranteed because I couldn’t work overnights. I ended up transferring and ended up in a small store with barely anything to do, and always one person per shift (makes you go a bit stir crazy) except for the morning shift that the manager used the extra person to never actually be in the store himself (always somewhere else dealing with personal
issues on company time) but I did my best work anyways. Later, when new people began, I had noticed that I was getting paid less than a male PT (management scheduled him for FT every week regardless) cashier just because the manager new him from an old job, and I had already been working there eight months. Another worker constantly stole at least 10 hours a week (about $150 extra bucks in her paycheck) and was NEVER reprimanded for any of them, while I got in trouble for scanning my Speedy Reward Card a few extra times to literally get the points to buy food that I could not afford because of how little I made and everything else I had to pay for (bills mainly). Seeing that there was only one person per shift, I had to lock the entire store if I needed to use the bathroom (which was only one bathroom for both the public and employees), leaving any customers there waiting for there gas. If I was not back before two minutes passed there transaction would clear and the pumps would freeze so nobody could use the pump until the screen reset itself (this aggravated customers who would constantly get mad at me, the only person working the shift, because with the hold on the card people thought we were stealing their money). The hold on the card itself constantly made for angry customers who constantly blamed cashiers for trying to scam them, and when they try to demand their money back you can do nothing about it unless you want your drawer to be short. I was told constantly from the beginning to the very end at the new store that I was going to be trained as assistant manager, but that never happened because the manager was never even at the store to begin with let alone there enough to train people. Overall, it’s a terrible place to work, benefits are okay at best, and if you don’t work a second job (even if you work there full time) you will barely be scraping through life. The only thing I CAN assure you of is they will always hire you and no matter what won’t fire you because they’re always understaffed.

This is without doubt the most stressful company I have worked for yet.  There is zero work/life balance.  As a GM you will work minimum 10 hour days (required), but average 11-12 a day.  And there are no breaks, you will never sit down and you go 100 mph all day every day.  When I get home at night I'm exhausted and still dealing with work on phone.  Days off you will deal with work.  Inspections will happen on your days off, giving you stress you don't need on your off days.  There is no work/like balance at Speedway.

Authorized hours for store has been reduced by 25% from a year ago.  But somehow we are to do more with less.  It is difficult for me to get off of register due to lack of hours.  Customer service is just about all we can do now, and that is a struggle.  All the other hundreds of things that need to be done in store take a back seat and don't get done in time for inspection or visits from corporate.

Speedway is trying to change the mentality (that is already ingrained in us) that we are not to focus on getting ready for inspections.  But all we think about is getting ready for inspection.  Speedway tells us not to stress about inspections, but then gives us warnings when we fail.  So how is the mentality going to change when you officially write us up for failing?  The inspection process is a joke.  It is largely predetermined by the inspectors based on previous inspections and favoritism.  They will deny it exists, but it does.

You are hired thinking your bonus will supplement your income to a certain level.  So far that hasn't happened.  The bonus program is so complex no one fully understands how the bonus is determined.  And it is tied to your inspections.  In my opinion the bonus should be the profitability of the store and possibly your results on the many KPI's you are tracked on.  The inspections should not be such a massive component of the bonus (50%).

I could go on with my negative review but I won't.  My advice to anyone considering being a GM for Speedway is to think long and hard about your potential future with Speedway.  Your work/life balance will become work only before you realize what's happened to your life.  You will be under constant stress even when away from the store.

Top Job Titles	Average Salary
Store manager 232 salaries reported	$56,601 per year
Maintenance technician 84 salaries reported	$25.36 per hour
Management trainee 3 salaries reported	$15.67 per hour
Retail assistant manager 94 salaries reported	$17.62 per hour
Retail sales associate 210 salaries reported	$15.30 per hour

Working at Speedway: Company Overview and Reviews

Speedway

Speedway Ratings

Popular jobs at Speedway

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected