licensed practical nurse

nursing assistant

nursing supervisor

truck driver

medical technician

SpiriTrust Lutheran

I was here for over a year, and was a med tech. the residents are the best part of the job. The company itself is broke as can be, millions in debt, and that affects the employees, GREATLY, as far as equipment not working, or supplies not being ordered, not being able to hire more staff, when it’s CLEARLY needed, because the staff has stressed to management that WE NEED MORE HELP. Miscommunications on care, on medication, on treatments. The favoritism on certain staff over others is not hidden, whatsoever. Example? A certain med tech gets to sit in the care base all day doing nothing, but gossiping with the charge nurses. That same individual will be the FIRST one to say something though if she sees anyone else not doing something for a spilt second. Giant ego and the upper management and LPNs egg it on. Even to the point when residents have complained about this individual, nothing gets done. If you want to advance in your career, this place is NOT the place to go. You work until you’re drained and burnt out, for little to no recognition. Bonuses were taken away. The policies change every other month it seems like. Administration doesn’t know what’s going on under her nose 95% of the time. You end your shift feeling like you worked for nothing. Go any other place, BUT HERE. It’s not worth it. I loved spiritrust when I first started, but started to feel miserable going into work. It could be an awesome place to be, but no one does anything to change the way it is, or help in the ways you need. 

Terrible place to work unless you’re high level management. Executive director has unrealistic expectations and no clue what actually happens in the building and what goes into each department. Expects more and more of you with less and less staff. They constantly change around the roles of management to fit whoever they can convince to take a job. They will add more to your plate, and ask you to take on something that is not part of your job once someone leaves. They love eliminating roles and adding more to the other managers’ loads. They’ll frame it as a promotion and make it sound great, and then completely leave you on your own when it doesn’t work. Completely naïve to realities of lower management and staff working the floor, and will blame you when you say you desperately need help. On call 24/7 with no relief from administrator or ED, even though they say they’ll help. Corporate refuses to increase wages to be competitive, which leads to constantly short staff and most interviews go no where once they get the offer because the pay is insulting. Staff are leaving to work at higher paying communities, yet HR claims we are the highest paying.  Corporate works from home and has no concept on how the communities are run, but make decisions that effect the staff working the floor.  Staff are constantly asked to work extra hours since we are so short, and department managers are constantly filling in and can’t get their work done. No support. 

Working at SpiriTrust in activities, I felt very supported in my work by the entire activities team, which had incredible leadership that treated me respectfully and as an equal human being. I felt that my directors were responsible, proactive, helpful, and caring, and I felt that they really fought for me. Unfortunately, even at twice minimum wage in PA, I was still making less than minimum wage in MD (where I live), and when I was there, the constant stream of positions that were "eliminated" caused constant fear about who would be next, and constant stress about how these people we'd come to care about, who were unceremoniously dropped by the company, would make things work, and ultimately my own position was eliminated despite the pushback from my direct management on my behalf against that decision. The company culture at large is great, perhaps the healthiest environment I've ever worked in, and a year after leaving, I'm still grateful to have known the team I worked with, but the corporate overhead made this job impossibly stressful.

Management is very threatening in the manner that they ask for staff to pick up additional hours stating in email, " Need someone to pick up on call. I will mandate by seniority if nobody offers and I hate to play this card. " This is consistently the way mgmt communicates with staff.  New RNs hired and put in mgmt positions without experience. Territories are promised however never given as they feel they have to be fully staffed to adhere to it.  Mgmt calls you to add on pts throughout the day so you go in with no knowledge of the client. They claim to give productivity bonuses however with doing your assignments it isn't enough to qualify for the incentive. When the last manager left a year ago the morale shifted. Current manager speaks over you and is unable to listen to what staff are saying. Full time staff are assigned on call hours so they are expected to be working from 8am until the following day at 430pm. They promise to give the RN assigned to call less pts on the assigned call days however state they are unable until fully staffed. 

I absolutely enjoy working my evening shifts and the people I work with are awesome. The residents can really teach you a few things about life if you sit down with them and listen. Not a big fan of management, They could care less about their employees. Don't expect management to back you up in any way. Even if you're a hardworking, long term employee, who works double shifts and works on their days off, they will literally disrespect you and not listen to you when you talk. Nursing care towards the residents is high quality in this facility. We have to tip toe around some of the residents because they are allowed to verbally and physically mistreat us and threaten to report us to the state if we don't tend to their needs longer than the other residents. I also want to mention the immaturity within administration and management, they all will talk about each other behind their backs and worry about what the next person has to say about them but seem to be not one bit concerned with the lack of help on the floor. Besides management, my fellow second shift coworkers are awesome to work with and the shift differential is nice.

This used to be a wonderful company to work for and I enjoyed my time with this company until recently. Spiritrust has lost several key people in management positions and has recently made changes within the company in order to maximize profits. They have since shown appallingly poor communication and a lack of respect towards it's employees. I have been with the company for over six years and feel more like an independent contractor for the company versus an actual employee, I am unsure if the company is even aware that I exist. There is extreme disconnect not only from upper management but between the employees as a whole, almost nil communication, and a dwindling focus on client care, all of which are vital for a successful home health company. I advise not pursuing a career with Spiritrust Lutheran Homecare and Hospice. It is very sad to see what has happened to this company over the past two years.

Working here is rewarding because you get to work with the elderly but it is very frustrating. You get "points" if you can't come to work. Even if you're sick, are in the ER, or have a family emergency. Your points add up and you get warnings and you get fired after so many.  You usually get an attitude given to you if you request a day off too. Heaven forbid you actually have a life outside of work! You have rude people but you get that anywhere. Luckily in my department everyone was nice to each other. They don't really stand behind the whole Christian aspect either. I got treated unfairly compared to most of the other employees. They pay is pretty good though and so are the benefits.

Typical day at work was very stressful. The fulltime cook is hard to work with, she's rude and most of the time she doesn't have part of the food on the menu. The hardest part of the job is the lack of team work. The most enjoyable part of my job was serving the residents, they made my day! I  learned how to check the different menus according to their diets and drink textures etc.
Trying to fix the daily issues was a challenge.

A typical 16 hr. on call shift  included over the phone problem solving that could require home or hospital  visits to assess appropriateness for admission, admit to hospice,  assist with pain /terminal restlessness control etc., education and support of the client and their  friends and families, to do pronouncement of death , detailed documentation and report to staff at end of shift. In addition to the 16hr. shifts, I also attended 2 weekly team meetings/IDT that usually were 2-3 hrs. each. The hardest part of my job was the physical tiredness I felt at the end of my work week.,however, it was the most rewarding work experience I ever had !  I loved providing care and emotional support to the dying and their loved ones .

Skilled facility no longer open with the intention of making renovations to building.  When it was good, it was great! There used to be a waitlist to work and reside there because it was an amazing place. Over time though, things shifted and employee retention became a nightmare and we are often left short staffed. I believe that cycle is common within the nursing community. After working there for over a decade, it became apparent that hardwork and dedication to the company no longer mattered. There was no exit interview, no conversation with managers, no communication with corporate, because at that point so many others had left or were leaving (immediately following COVID) It was sad to end my position there on that note, but overall, I enjoyed my years there. Most of the staff and residents were great to work with.

Top Job Titles	Average Salary
Licensed practical nurse 85 salaries reported	$34.21 per hour
Nursing assistant 27 salaries reported	$13.44 per hour
Nursing supervisor 2 salaries reported	$45.00 per hour
Truck driver 6 salaries reported	$13.00 per hour
Medical technician 4 salaries reported	$31.75 per hour

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