sales consultant

lube technician

porter

automotive mechanic

cashier/receptionist

Spitzer Autoworld

I began work as a Detailer at Spitzer Motors. They were helpful to work around my college classes still worked 30-40hrs per week, however it was so difficult to ask for a day off most times were rejected. Also keep in mind. I had never missed a day of work here and only asked for 4 days in the entire 2 years I worked there.  I felt that my work ethic was worthy of a raise from $8.50 per hour and wanted increased to an even $10 per hour after the first year of consistent professional quality work. It wasn’t until I gave an ultimatum to my boss saying that I would leave unless my pay was increased after a year and a half. At which point my pay was increased but only to $9.00 per hour. I then found out that another detailer who was hired in after me with zero job experience was earning $9.50 per hour which frustrated me to an extreme extent. Lastly my experience working with the other coworkers was not a pleasant experience the sales department were nice to work with but the rest of the detail crew was quite bad. No one was fast and efficient besides myself which left me to do all of the work which would have the entire car cleaning process backed up and slowed down, and one coworker actually had no part in being at this establishment.  He did not contribute to any of the work that was needed to be done on a day to day basis. Instead this coworker would walk around the parking lot grab an already cleaned car bring it into the clean up area and then continue walking around and sitting in the break room constantly throughout the day.  Needless to say my experience here was not great but it was one of the few jobs that would work around my interesting class schedule so I stuck around to continue having money and focusing on education.

I've been a sales manager at Spitzer for about two years, and I've been serving customers' transportation needs for over twenty-five years. Yes. Automobile sales and service---and quite frankly, any career in customer service can have long, challenging days. And, does not come without its share of stress. But, there is no other industry that can be more satisfying if you are fortunate enough to find the right place to work. Our team at Spitzer takes great care of our customers and all who walk through our showroom and service department doors, whether they purchase a vehicle or not. The reason is simple. It's because Spitzer employees are well taken care of. And---that makes it easy to help people and get up and do it again the next day. Ownership and Management give you everything you need to serve our clients better and be successful. The support you receive from day one is unmatched. No SINK or SWIM. Our culture is about people and process. The only hard part is---no matter where you choose is you may be late for personal engagements. It is what it is. Our customers don't have all the time in the world either. At Spitzer dealerships, we're always looking for good people and honestly you can go anywhere in this industry and gain employment. It is not too hard to do that. But, you will not find a better place than a Spitzer location. This company understands and has adapted to the this ever-changing and constantly evolving business. They are people first!

Upper management will say anything to get what they want achieved accomplished at that time.  If something is promised get it in writing.   At my current dealership in Monroeville the service director leads through yelling and attempted intimidation, he will yell at people in the middle of the shop. Very unprofessional in my opinion.  The work is very stressful for various reasons.  In the summer you are overbooked on almost a daily basis.  In the winter, you are stressed as often the work load will not make you close to 8 hours per day.  Sales are decent volume at this dealership, however,  cars are often sold before completed for retail sale, especially on the used side, which in turn costs you money as your pulled from one job to the next, killing any rhythm to your day and in some instances not giving the time for complete repairs to the entire car, meaning the safety items are done but almost always leads to a comeback as the customer finds a known problem.  

Place is severely micromanaged, managers are not allowed to do their jobs correctly such as supervising their own employees. Detail manager is not even allowed to make their employees schedule. Constantly told to do work that is not my job without proper compensation, when the position that would do that job is paid more money. Terrible working conditions, washbay is full of mold. No proper PPE such as ear protection for running a leaf blower we are forced to use, not given gloves to protect hands from nasty chemicals. Ventilation system is worthless. Washbay is falling apart, roof constantly leaks. Hires detailers at a higher pay rate than detailers who have worked here for years which has caused detailers to quit and will cause more to quit. Employees are told they are expendable. There is never any praise for good work, only ever hear about bad work that is done which gives zero motivation to do better. Overall would not recommend working here.

Management never does their job on top of has favorites. No raise, even if promised and are top notch worker but other workers who dont work or intentially mess up cars get all the money. Training is all computer based and if you don't or can't do it at work then the manager expects you to do it at home and if you're not liked than don't expect to get much of any good work. Pay is Flat Rate for technicians and most things don't give good hours. I was a tire and lube tech who was hated for reasons that were based on very personal things and till this day I am not sure how anybody in the Chevy garage found out. I have schooling and experience in automotive and never got any sort of chance past tire and lube tech, but a kid fresh out of school is a full tech even after damaging an engine, more than one transmission, caliper piston and more. I would rate this place 0 if I could. There is a reason they can't keep anyone. Not even customers. 

It’s very hard to work for this company. Management is very lazy and very unhelpful and get paid way too much money to make the sales staff do all the work on their deals. Most managers don’t even have the basic knowledge on how to structure a car deal. Sales staff is not allowed to touch Internet leads but the Internet manager does not respond to them for days or weeks at a time and by the time you get them to people already bought somewhere else.Then once you get past all that you have a service department that  disappoints customer so bad they’ll never returned to buy another car.Corporate is very clouded on the reality of what the store actually is. There was a very good sales manager here but he got fed up with poor upper management.I am myself went to another General Motors dealer it is amazing when you actually have a good upper management

I started here over 2 years ago, and I must say that I really like my job and enjoy coming to work. The people I work with have been amazing. Any questions I have , most will take the time to answer and explain to me. There are times when it gets frustrating, you see,  I answer the phones and a lot of the time trying to get service or the Sales Manager to pick up their call is rough. I hate that I have to take a written message and deliver it to the right person. I do wish that the upper management would bring back voicemail, at least for the managers. I have learned a great deal about accounting from my immediate manager. I have also learned a lot about service warranties.  I do wish that we had better health insurance, however the Spitzer company is great at paying for most of it, if you qualify for the discounts. The pay could be a little better , but they are pretty much average with other companies. Overall, the people here are friendly and helpful, which makes coming to work so much better.

Typical day at work, it's never the same but, in a positive way. Every day is different, and every situation is different. You meet many different people and learn on the job every day. The management staff is there to help guide and support you at all times. The company as a whole really does care about home/work balance and they put you and your family's needs first. My coworkers are a giant family and work as a well-oiled machine. The most enjoyable part of the job is meeting different people and helping get them in their dream vehicle. The most difficult part of the job in my opinion is learning the different makes and models features. I've been here for almost 3 years, and I don't see myself anywhere else. I feel I am where I belong and feel that I do matter here. 

I worked at Spitzer for 8 months. The coworkers were Great but the management was filed witH liars and guys who’s egos were too large to carry on their own shoulders.  They will push you and blatantly disrespect you when they don’t get their way. They get embarrassed when they can’t close a customer themselves then try blaming you instead. Long hours and they expect you to work your off days and work past your scheduled time. Did I mention that their isn’t any overtime either. You’ll work like a slave to managers who pretend to be your friend and customers who ignore your 15 phone calls you made to them in the last week. It was the most unhappiest job I have ever worked and do not wish this career upon anyone.

A typical day at work can be very easy, or very hard. You could be stocking in vehicles to selling multiple vehicles. It's all what you put into the job. I learned a lot about the job just by working here. From learning features of the vehicle to the in depth parts of a deal. The people you work with on a day to day basis are great people. They treat the place like a family, and care about one another or if you need anything. The hardest part of the job is learning the correct verbiage to communicate during a deal. The most enjoyable part of the job is definitely getting people into the vehicle that they want to get into rather than something they just want to get for a vehicle

Top Job Titles	Average Salary
Sales consultant 95 salaries reported	$91,237 per year
Lube technician 23 salaries reported	$17.04 per hour
Porter 10 salaries reported	$15.00 per hour
Automotive mechanic 8 salaries reported	$26.03 per hour
Cashier/receptionist 1 salary reported	$15.00 per hour

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