supervisor

assistant manager

direct support supervisor

Sports Direct

I worked at Sports Direct for 9 months and ultimately was not satisfied. The poor pay of £4.07 was incredibly unfair for the amount of work that had to be done. However, if you were on the shoe department, you would receive more benefits through commission, earning more money.

Although I completely understand that targets are important to be met, the managers would continuously put down employees who's contributions to these targets were weak. This was usually done through the radio system, embarrassing the employee in front of other staff members / customers. 

The managers were clearly good at their jobs, and had a complete understanding as to how they want things to be done/carried out. Yet they were never understanding when you wanted to book off time, and even telling them a few months in advanced would be a problem.

The hardest part of the job was the expectations, some shifts were incredibly tiring and hard (with all honesty I am a hard-working person), yet the pressure that was put on staff was unbearable, especially when they couldn't understand that I struggled to carry out numerous tasks at once (being on till, sweeping the floor, tidying clothing stands, putting out re-sale). It left me feeling lifeless after most shifts.

The most enjoyable part of the job was making friends with other employees and speaking to customers. I believe that this made the job more bearable as I acknowledged that I was not the only person struggling through the shifts! Having kind customers also made my shifts better, as I felt like I was fully capable with talking to different people about different topics.

Personally, I believe that the company itself obviously has a bad reputation. To a certain extent I can understand why this is. However, if you are young and looking for a part-time job, then there is a high chance you will get it- they constantly employ new staff, and I guess are good at giving people the opportunity to work (it was my first part-time job).

Sports Direct can be a fun place to work if you enjoy a busy working environment and contributing towards the public's needs,however, the pay at Sports Direct is very poor and for the work you do it is really not worth it. If you are 18 like me you'll only earn a measly £5.75 whereas someone who may even be younger than me but works in Tesco will be earning £7 something. In that aspect it really isn't that fair. You'll need to be doing at least 6 hours of work in a day to receive a 20 minute break and 7+ to earn a 30 minute one however the managers seem to get as many as they want when they want... The store managers will continuously badger on at you about selling shoe in sols and seem to get annoyed if you're not able to sell them even if you are working really hard to do so. The most enjoyable part of the job is leaving at the end of the day. Chances are you probably wasn't even supposed to be working on that day but the 0 hour contract system means staff will hardly ever show as they're always 'sick' so you'll be receiving phone calls on every free day you have asking you to come in and they'll even try and make you feel bad if you cannot. With the same repetitive music playing from the stores speakers day in and day out you'll be reminded about how much you dislike the job and how much you want to leave, which is funny because you will notice how many people leave the job monthly because of how poor the job is. The only thing that will keep you working there is the knowledge that you're getting paid, no matter how poor it is at least money is money, but i'd advise everyone to stay away from this job. And by the way the staff discount system is the most pathetic thing I have ever seen.

I recently quit my job at Sports Direct as a sales assistant. The job was basic stuff and easy to do but it wasn't a nice place to work. The first week or two was okay but after that the managers started treating you awfully. They spoke to you like you were dirt on the bottom of their shoe. All the managers seem to do is walk around on their mobile phones doing nothing but yelling orders. I had to be their 15 minutes before my shift started for team brief with only ever lasted about 5 minutes and if you came any later than 15 minutes before your shift started you would get shouted at. When i applied for the job it said that i would try different things such as till work, shoes, in the delivery bay, returns ect. All i ever did while i worked for sports direct was stand behind a till or put accessories out. I sometimes helped customers on shop floor but that was rare because i always had to stay behind my till. As its a 0 hour contract you never have set hours or days, one week i could have 6 hours and the next i could have 20 hours. They used to cancel on the day if i am not needed or not. A lot of the time would ask me to come in on the day with an hour or less to actually get there, it was ridiculous! I also didn't get paid the right amount of money every single month i worked there and Sports Direct only pay minimum wage so as you can tell this was really frustrating. I have read a lot of other reviews on here on sports direct and they are all basically the same! Something seriously needs sorting out with this company.  A whole set of new managers would be a fantastic start!

Under contract with sports direct, I was entitled to 0 hours a week however would be called in for at least a short shift once a week to read their weekly newsletter. You'd sign the sheet to say that you have read this & each branch of their store needed to have their full teams signature on this sheet.
After coming in early (20-30 minutes) before your shift to read this, I'd commence to work what I suspect is a typical day for a sales assistant on the floor helping customers, running shoes from storage to co-workers & doing any other jobs that are needed to be done.
Once seeing that your shift is over, you had to continue working at least half an hour before asking the manager (or highest ranking co-worker) if you could sign off. The time you left was recorded on the system and you would be questioned if you left too close to the time in which you were scheduled to finish.
Management at Sports Direct were strict & unorganised. When offered the role at Sports Direct it was to my understanding that I would be working in a role which I would be behind the till serving customers, instead, they never gotten around to getting me the training for being on the till & kept me on the floor during my tenure.
If anyone was in my position who was trying to support a family or support themselves, they would struggle with the lack of hours & minimum wage. This is a job role for someone starting their career to understand what it can be like working in retail.

a typical day at work consisted of clocking in before being assigned your duties for the day by the floor manager or the shop manager, I think this proved to be motivational as you knew what you had to do.
I learned how to work efficiently to a deadline and work with others to help the day run smoothly, I enjoyed it thoroughly as it kept me motivated and keen to make a good impression.
both the floor managers and the shop managers were vey encouraging and always giving advice on how to sell more merchandise and how to give a better impression.
my co-workers whilst I was there were very helpful and were always there to make sure you were working to the best of your ability and were very encouraging to me when I first started and made me feel very welcome.
I think the hardest part of the job was when I first started as I had never had to balance different activities before started working at sports direct but as I arrived for work every day I quickly learned how to do it more efficiently.
I think the most enjoyable part of working at sports direct was helping the customers finding the right merchandise and being able to give out a great service and feeling great about it at the end of the day.

Good Starter Job, is the best way to describe having this job as your first so you're aware of what to avoid in future.
 I started this job out as a teenager aged 17, and simply this job is very very easy to get the hang of. But then as you start building skills and showing you're a decent member of staff, I feel as it that's where my likeness to this job disappeared. 

I started with being given supervisor sort of roles, which is nice because it seems positive at first, but when you start weighing out the pay you're on, which how much you're​ actually earning, to all the roles you have to deal with, it doesn't seem worth it. To put it simply you're being underpaid to be a supervisor, when in fact you're still a shop floor assistant, and in the company there's no in between salary for shop floor assistant to shop floor supervisor.

The hardest part of the job is putting up with the constant "up sell this, up sell that", when you simply just want to get on with your £6 an hour job. 

The easiest part of the job, would be the ability to quit so suddenly, as apart of zero hour you're entitled to quit on the spot, it's not going to ruin their rotas, because at the end of the day, you may have to deal with them changing them all last minute without your permission.

This company is a complete joke! The managment team obviously have no idea what they are doing all their intrested in is staff KPI percentages, younger and new staff are badly neglected with no training or idea what to do, the do one 4 hour shift that you will be giving for that week you will be sent home after an hour of being there, they cut shifts and do not tell you, the hours rota is changed mostly every day so you have no idea what is going on, the full time staff are the only members of staff allowed to to serve the shoes to create bonuses for themselves and no one else gets a look in the store is always so over staffed you will have nothing to do except stand aroud. The managers/full time staff create there own group so are favouritised so everyone else are outsiders, the shop is filthy and the shoes and stock badly kept also the is no lock on the toilet doors which are disgusting, the staff room is small with no lockers, the uniform we get falls apart after a few weeks and you can't do much about it, a very awfull company to work for I don't advice anyone to apply there to be given no training, treated disrespectfully by managment, minimum wage and no hours.

I worked for sports direct in Elgin as a Xmas Temp Sales Assistant December-January on a 0 hour contract and only had about a week worth of work because they had to cut my shifts (mostly told me with in a hour of starting the shift) due to "no funding", Had to supply my own trainers and uniform even though they were suppose to supply my uniform as I was told at my interview. When I did get the chance to work it was for only 3-4 hours and never got a break because I wasn't within the hours for getting due a break, they didn't give me much of a chance I presume because I stay in Huntly. They kept all the other xmas temp staff on who stayed in Elgin or near Elgin but me and they never talked to me about how I got on or if I got the chance to be kept on. I had to be searched every time I finished a shift so I presume they don't trust they're staff that much if they have to search you after every shift. My colleges were always helpful and understanding with me if I didn't know how to do something.
Overall, friendly staff to work with always have a good laugh with them but the company itself I wouldn't recommend working with them if you're looking for a steady job.

Typical day at work consisted of 8 hours of 8-11 hours of work split in half with a 30-60 min break in-between. All throughout your shift you would be required to maintain a workstation of 3-4 tables of shoes while serving customers who could be asking for shoes from various different stockrooms around the store. In the Leyton store, for example, there are 4 stockrooms, two upstairs and two downstairs, which makes it difficult take care of your tables while serving. There was a stockroom system in place where you could use a radio to contact somebody in the main stockroom (who was usually me) to get the shoes for you, but the issue with this is if the person in there is slow at finding shoes or can't efficiently multi-task.
Management were always approachable and rational in most situations. If you ever have an issue with a customer, forwarding them to your manager is always the best course of action. 
Overall, working at Sports Direct comes with hardships but the work ethic and skills learned in day to day work is absolutely worth it.

The job itself entails operating basic store roles such as; serving and helping customers around the store, operating tills, taking stock, performing tasks to maintain and also handle any queries customers may have.

Being my first job, I felt it taught me quite a lot about retail and businesses in general. The atmosphere also gave me a huge boost in confidence and taught me how to deal with disgruntled members of the public, as you would with any job.

The only trouble with it was that after 9 months of thinking all was well, I was told I had commited fraud without realising and that I had to either resign or face investigation which would inevitably result in me being fired anyway.

The management have a very harassing approach to underaged female members of staff and are disgusting in how they treat some other staff members.

It makes easy money -if you can work all the hours you're bullied with- but is an uncomfortable place to deal with, particularly when faced with a busy Saturday shift and the managers/supervisors hide away to leave the hustle of annoyed customers to 16-18 year olds.

Top Job Titles	Average Salary
Supervisor 7 salaries reported	$37,429 per year
Assistant manager 2 salaries reported	$42,500 per year
Direct support supervisor 1 salary reported	$30,000 per year

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