sales representative

insurance agent

inside sales representative

inside sales

sales manager

Spring Venture Group

I write this review as a former employee of the company, who recently moved on to other opportunities.  My intention of this review is to give an honest review on my observations as an employee here.  

From time to time, I would check the job postings the company listed on their main recruitment websites to see how they were selling the company and the position I was in.  Their target is the entry-level employee, or those fresh out of college.  While there are a few of the older demographic in the work place, you're typically around people in their early 20's to early 30's.

Your interview will likely consist of a few different rounds.  You'll first meet with a couple of the sales managers, then meet with either the CEO or COO.  Interviewees are usually greeted with a nice long wait to begin their interview.  For some reason, the executives believe this practice to be professional.  I found it rather displeasing.   Once you make it through your interviews, you will likely be presented an "offer".  Before considering their offer, I urge you to read below:

You'll start your days at SVG in training.  Typically they train you for just under a month.  In training you learn everything about your product, and the sales process they want to instill in you.  You'll hit the sales floor with all the knowledge you need, it's experience you lack at that point.  Thankfully, the number of calls you make in a day likely exceed what most people in business would make in a month, so your experience learning curve isn't real steep.  You learn fast.

Your daily life in the office will consist of being in a headset talking to "warm" leads.  Your interview will lead you to believe that anyone that pops up in front of you is ready to buy their product, but it's not quite that easy.  You'll be required to meet quota on a monthly basis, which half the company doesn't hit in any given month.  The big marketing dollars go directly to the people who sell on high volume.  If you're a mid to low level producer, you won't get any help from the leads you're given.

Management at SVG was one of the larger upsides to the company.  The sales managers were ready and willing to help you with whatever they could.  Their pay is directly related to how their team would produce, so they wanted you to sell.  The downside to management, is that they don't have really any pull.  They are just puppets to the executive board, and that's really a shame as there is a lot of talent in the management staff.  All managers had been promoted within, so they're all familiar with your job, and speak from experience, which helps.  

Compensation at SVG sounds to be extremely fruitful for first year employees.  At the time I wrote this review, they were advertising that first year sales reps average 70k/year.  I'd say that's quite an exaggeration, and would advise you to not expect that kind of pay in your first year.  Prior to the 70k/year claim, they advertised first year sales reps averaged 45-50k per year, which is more in line with what you should realistically expect.  Your compensation plan will be very top heavy, so the more you produce, the more you make.  However, they do not pay any residuals.  Nada.  Zilch.  You get a one time commission check and from their the Company rakes in your work for the next number of years with no compensation given to you.

Benefits at SVG were a huge downside to this company.  It's very apparent that SVG is not so much interested in investing in their employees.  The health insurance was nothing to write home about, and you'd be better off searching the marketplace, especially if you have a family.  Their 401k had no matching whatsoever, and they never showed any intention of changing that either.  Vacation time was fairly generous, but you'll be hesitant to use it because you won't make money if you're not there.

Office atmosphere at SVG was very relaxed.  There was not a strict dress code, so you could be comfortable if you felt like it.  There's ping pong tables, and beer stocked refrigerators for after work.  You'll be required to clock in/out for lunch also.  

Overall, if you're interested in getting some sales experience, this is a good place to start.  If you're looking for a REAL sales job, where you actually mean something to your clients, your company, and can have some pride in what you do yourself for years to come, I'd suggest looking elsewhere.  There might as well be a revolving door with the employees, as the turnover is so high.  There's a reason there are constantly ads out there for this company stating they're hiring. Sure, they've grown, but their employees also outgrow them once they have time to settle in, and realize what SVG is all about.

I worked at Spring Venture Group as a licensed insurance agent and had both positive and challenging experiences during my time there.

The company provided valuable industry experience, strong training, and the opportunity to work alongside talented colleagues. I developed my sales skills, built relationships with clients, and was proud of my performance, ranking among the top-producing agents during my tenure.

Unfortunately, one of the biggest challenges was the constant evolution of compensation structures and performance expectations. During 2026 alone, compensation and production expectations changed multiple times, creating uncertainty and making it increasingly difficult for agents to predict their earnings and plan for long-term success.

From my perspective, each year seemed to require more production to maintain the same level of income. Quotas and performance hurdles became increasingly difficult to achieve, and many agents felt they were working harder to earn less than they had in prior years. The frequent changes created an environment where it often felt like the target was constantly moving.

The sales environment is highly performance-driven, which can be motivating for some individuals, but it can also create significant stress. In my experience, there was a strong focus on metrics, production goals, and operational changes, while employee well-being and work-life balance did not always receive the same level of attention.

One area prospective employees should review carefully is the compensation plan. I strongly recommend understanding how commissions, bonuses, holdbacks, retention incentives, and payout eligibility requirements work before accepting a position. These details can have a significant impact on overall earnings.

Pros:
• Strong training and onboarding
• Industry knowledge and experience
• Talented coworkers and managers
• Opportunity to develop sales skills

Cons:
• Frequent compensation and policy changes
• Constantly evolving quotas and expectations
• High-pressure environment
• Limited work-life balance
• Compensation structure can be difficult to predict long-term

Advice to Management:
Focus on greater consistency and transparency in compensation planning. Frequent changes to pay structures and performance expectations can make it difficult for agents to feel confident in their long-term growth and financial stability. Retaining experienced agents often requires balancing company objectives with realistic earning opportunities and employee well-being.


SVG was once considered a "best place to work" in Kansas City. The company was proud of this accomplishment and proactively encouraged employees to rate the company highly. In turn, the employees were proud as well and rated the company highly because they were working to make the business successful. 

Then came the rapid growth and the external investors that only prioritized the bottom line. A story as old as time.

SVG heavily invested in agent growth year after year despite multiple red flags and against internal department recommendations. To scale successfully, a company must have a solid foundation and senior leadership that is fully aligned strategically. Unfortunately, SVG had neither. 

Eventually, the "best place to work" campaigns came to an end. So too did the constant communication internally about how successful the company was and how much revenue was being generated. C level employees began jumping ship and the cracks began to evolve into crevasses. 

In 2021, SVG had an extremely high attrition rate with newly hired agents. This resulted in significant losses. Couple these losses with investors unwilling to invest further and the result, by all accounts, was a last ditch effort to save the company. 

In early 2022, SVG downsized approximately 30% of its workforce (or approximately 290 individuals) without notice. Trading valuable experience (and salary) for another year to try and right the ship and survive as a company. I pray the decision was a tough one to make but it's hard to state that fact with any certainty. 

Reports from the inside paint a picture of continued issues and things not improving. Employees are leaving the company voluntarily seeking stable work and fresh opportunities. Leaders are being moved to manage teams they know very little about. Senior leaders have also stated they are unsure how the company will survive.

SVG was good to me in my time with the company. I was successful because I earned the opportunity to be successful and because I was given a chance that few others are handed. 

Unfortunately, new hires may not ever be afforded the opportunity to do what I did in my time with SVG. If you are early in your career, I sincerely advise you to take this review into strong consideration to ensure you're making the best decision. 

I hope you found this review both helpful and fair. A company must take risks in order to be successful. Unfortunately, the risks proved too tall in 2021 and the future outlook is grim. I wish nothing but the best for those working to restore SVG to a successful and healthy company once again.

If you like 22 year old college graduates with no life or career experience as your manager, this is the place for you. Do you like to work long hours to meet a quota that is now impossible due to poor lead distribution technology? This job is for you! Do you like facing an uphill battle for promotion only to get looked over due to nepotism or you're not 22 and suck up to the big wigs even though you have more experience, education, and sold more than those getting promoted over you? This is the job for you! It's sad really. When I first started, I was taken aback by the easy money and Boiler Room antics. Young people with salmon colored pants, Patagonia sweater vests, and loafers with their initials. There were less agents then. Maybe 60 or so. There were lots of leads and few agents. It was fun being a big fish in a little pond for a while. As they added more and more agents it became harder to reach quota as the leads thinned out. Now they hire hundreds of agents at a time with the expectation that many will flame out and they will keep the ones that can sell.  It's a weird environment where even the former COO has been effectively demoted to President of Sales or some ridiculous title. If you ask him it's a "lateral" move. Why you would make a lateral move at the company you started, I don't know. They have this new system called LIMA that is supposed to give you leads you are good at selling. Example: You close a lot of 75 year old women in the state of Arizona and they give you all the new leads fitting that criteria. This was all supposed to be based on your past performance. It turns out this is not how LIMA works. Want to know how it works? Don't ask your twelve year old manager. They don't know either. What it effectively did was "tier you down" meaning you get less qualified leads from people that inquired months or a year ago or were on some other website trying to get free Depends. I would do something like sell 70 policies during a typically slow month like April to barely selling 50 in October during the start of the annual enrollment period when it should be like shooting fish in a barrel. Thanks LIMA! The benefits are a joke. Poor 401k, garbage group insurance, but hey they will take you out for drinks once in a while. My advice? Stay far away.

Not a single person in upper management has sold anything other than Medicare supplement and hasn't used the company's constantly tweaked Salesforce platform, constantly changing quoting and enrolling platform, constantly changing dialer, and constantly changing compliance and comp plans to feed their fat salaries in years. The organization is more top heavy than ever with the recent layoffs so this house of cards doesn't look "leaner and meaner" to me. It looks shakier than ever with a completely tone-deaf and fake army of VPs who are completely full of it. Case in point for how out of touch and full of it VP's are, almost every single one? Top performers got cut. We're talking people who had nothing but glowing, positive reviews. Meanwhile, mediocre performers in the same departments still have a job? It makes no sense and leaves the survivors feeling scared. How are we supposed to know what this company wants from us? I cannot recommend this company to anyone. I've worked here for so long and have so many friends, but it's going to be over. The layoffs and restructuring was so poorly executed I just don't have any more trust or confidence in a company I have worked at for over 5 years. 

Poor exec decision making, grossly ineffective sycophant VPs, stressed and fearful managers and directors, overworked and underpaid sales people most with no career path and likely to be gone in 6 months to a year and a half, spread thin IT, constantly changing finance, mediocre at best mostly checkout and unprofessional HR. 

Bear in mind that the Insurance Industry has duped America's Senior population into believing they can only buy a Medicare Supplement plan during Open Enrollment. This is not and has never been true. Consequently, many seniors feel pressured into change at this time of year. Spring does nothing to dispel this myth; quite opposite, they actively encourage its maintenance. 

The leads that are called are largely obtained through deception. Seniors believe they are getting a quote online, but in reality are selling their numbers to be called every day, every hour, until either a sale is obtained or the Senior changes their number.

The workforce is diverse, provided that you're not over 30 years old. Those who are may find the workaholic environment a bit tricky with which to keep up. 

Work/Life Balance - forget about it. Don't mention it, don't ask for it, and certainly don't expect it. Do all this, you won't be disappointed. There is a system for time off, but it wont be approved. I actually had a myocardial infarction at work, but had to complete the shift before going to North Kansas City Hospital. And then? Requesting a few days off involves endless time on the phone - just the thing you want to do while in ICU. It was easier to simply resign. Less aggravating, anyway.

On the upside, I did like the job, overall. Seniors are enjoyable customers with whom to talk, and easy to develop rapport. To make any real money here, an 80 hour work week is required. If long hours are your thing, then you found the right place.

Accountability, Authenticity, and Innovation. These are the three “core values” that the execs at Spring Venture Group claims to lead their decisions and direction toward the future. In reality, there is nothing authentic about this place. The only innovative thing SVG seems to excel at is coming up with new ways on how to mislead their agents and support teams on topics of compensation, work/life balance and being part of the “core group” that will help lead SVG to get back onto a winning path while the truth of the matter is you are looked at as being completely replaceable and your opinion really doesn’t matter. Management is going to do what management wants to do. As far as accountability goes, after a recent wave of layoffs that resulted in 290 people losing their jobs (20% of the entire organization) upper management took zero ownership and blame of the decisions that were made that ultimately resulted in the layoffs and instead shifted the blame to the training staff and sales teams for not doing their jobs effectively enough. Spring used to be a great company to work for years ago but it is a complete joke now due to lack of structure and leadership and anyone looking to interview here should seriously reconsider. 

I like it here. The training is top-notch, the management is good and the pay is good as well. From what I hear agents for insurance companies make more per sale but also typically have to get all of their own leads and manage their book of business, so that is a trade-off as you are given leads.

They do very in-depth training on Medicare... I feel like I am one of the best experts in the country from knowing nothing about the industry.

The hours are somewhat flexible. You typically have a 45 hour week. at least 8 hours a day, 5 days a week between the hours of 7 am to 7 pm.
With most managers, you can work those hours however you choose. Most efficiently you should come in at 7. do a 10-hour Monday. 9-hour T-Th and 8 hr Friday, but you have flexibility.

It is an hourly plus commission salary.

The con side
The work can get monotonous. You get more no's and negativity than deals and good conversations...so it can be mentally draining. You are on the phone all day...just dial dial dial, get hung up on get tons of voicemails that never get returned and a lot of ppl that think they know better than you yet you are reaching out to them because clearly they don't know better. This doesn't fall on the company as much as just one side that comes with a job in the industry.

Don't be fooled by the hype. I initially wrote a raving review but was honestly trying to push myself past all the problems that I faced since the very beginning during the hiring process. I was lied to regarding critical information that would have had me decline the job in the beginning. I left my job in the hope of planting roots and growing with a company long-term. They attempt to keep you held hostage with false promises regarding compensation and a sign-on bonus that's designed to hold you there until the busy season ends. They are not WARM CALLS. 90% of the time the seniors you speak to have no idea why they're being called and they are upset and irritated and you are expected to shill products on clients that already are in a fragile economic situation. Nearly every aspect of the job is unorganized and you are expected to work through it with only the help of your fellow employees and if they don't know you're SOL. The job is not worth the stress and pressure to make sales on seniors and I am not about to make a sale to people with dementia to hit quota. 

This is an awful place to work. If you like being gaslit every month, have your job constantly at risk, and living paycheck to paycheck with no raise in 3 years, then this is the place for you. Seriously. We got no raise in 3 years. And once we did get a raise they took a bonus away and reduced two others so we ended up losing money per month on our paychecks. Spring venture group is a cesspool of liars and manipulators who’s sole purpose is get make the environment so toxic that people quit instead of being fired or let go so they don’t have to worry about unemployment payments.  Poor leads, hard to make sales and the companies poor response to the changes in Medicare has lead to a major anger brewing in the company that they are ignoring hoping the agents just shut up and work to save their jobs that the company makes increasingly harder to do. Worst company ever. It’s sad too they used to be great. Not anymore. Stay away!  

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